Gender Discrimination and Productivity in the UK Hospitality Sector

This dissertation investigates the impact of gender discrimination on employee productivity within the UK hospitality industry. It aims to identify different types of discrimination, determine their effects on productivity, and examine the challenges faced by the industry due to gender inequality. The research employs a positivism philosophy and a deductive approach, utilizing a mono-method quantitative research design with surveys for data collection. The findings highlight the importance of reducing gender discrimination to enhance organizational performance, attract talent, and improve productivity. Recommendations include providing equal opportunities to all employees to foster a sense of value and importance within the organization. The study also acknowledges limitations regarding data reliability due to the ongoing nature of research in this area.

Dissertation
(Impact of gender discrimination within a workplace
of an organisation in context with UK Hospitality
industry)

ABSTRACT
Aim and objectives
Aim of the research is to to determine the impact of gender discrimination on
employees’ productivity within an organisation. There are several objective like to identify
the types of discrimination exists within an organisation, to determine the impact of gender
discrimination on employees’ productivity within a workplace of hospitality industry, to
examine the challenges faced by hospitality industry because of gender discrimination in the
workplace.
Business problem
The current investigation has focused over resolving issue of gender discrimination in
the workplace with appropriate strategies to reduce gender discrimination in the workplace.
Research design/ methodology
Research philosophy which is used in the present research is positivism. Deductive
approach is used in the existing investigation. The research choice for the current study is
mono method in order to gather and analyse quantitative data. Research strategy used for the
present investigation is survey. Cross sectional time horizon is used to complete the
investigation. Both primary and secondary data collection method is used in the present
investigation.
Limitations
Existing research has certain limitation of reliability and accuracy of data. The main
rational behind this is the topic is so interesting that research take place at continuous basis so
gathering data becomes dilemma from the participants.
Conclusion and recommendations
Conclusion of the existing research are it is very important for the organisation to
reduce gender discrimination in their organisation. It is very important to eliminate gender in
equality in order to earn competitive advantage. It helps the company to attract wider pool of
talent as well increase productivity and performance within the organisation. Thus, it is very
important to minimise gender discrimination. There are certain recommendations which are
provided to company such as giving equal opportunities to male as well as female employees
so that they can have mindset that their work is important for the success of organisation.

Keywords
Gender discrimination, employee productivity and motivation, continuous learning.

Contents
ABSTRACT...............................................................................................................................2
Contents......................................................................................................................................4
LIST OF TABLES.....................................................................................................................5
LIST OF FIGURES....................................................................................................................6
INTRODUCTION......................................................................................................................7
About the topic.......................................................................................................................7
Problem statement..................................................................................................................7
Purpose of the research...........................................................................................................8
Aim of the research.................................................................................................................8
Research Objectives................................................................................................................8
Research Questions.................................................................................................................8
Theoretical framework............................................................................................................9
Company Overview................................................................................................................9
Overview of the methodology..............................................................................................10
LITERATURE REVIEW.........................................................................................................11
Concept of discrimination within hospitality firm................................................................11
Impact of gender discrimination on employees’ productivity within the hospitality industry
..............................................................................................................................................12
Methods used to prevent from gender discrimination in the workplace in the hospitality
industry.................................................................................................................................14
RESEARCH METHODOLOGY.............................................................................................16
FINDINGS AND ANALYSIS.................................................................................................21
Frequency distribution table.................................................................................................21
Data interpretation................................................................................................................23
CONCLUSION........................................................................................................................35
REFLECTIVE WRITING........................................................................................................37
REFERENCES.........................................................................................................................39
APPENDIX..............................................................................................................................45
Questionnaire........................................................................................................................45

LIST OF TABLES
Table 1: Understand the concept of discrimination.................................................................22
Table 2: Discrimination seen in an organisation......................................................................22
Table 3: Discrimination in your working organisation............................................................23
Table 4: Victim of gender discrimination................................................................................24
Table 5: Men and women are treated equally..........................................................................25
Table 6: Promotions are based on individual performance of employee.................................26
Table 7: Gender discrimination has negative impact on employee productivity.....................27
Table 8: Initiative taken by hospitality industry to prevent gender discrimination at workplace
..................................................................................................................................................28
Table 9: Impact of gender discrimination in business functions of hospitality industry.........29
Table 10: Methods used by hospitality industry to prevent gender discrimination at their
workplace.................................................................................................................................30
Table 11: Career advancement opportunities in your organisation.........................................31

LIST OF FIGURES
Figure 1: Impact of gender discrimination...............................................................................14
Figure 2: Understand the concept of discrimination................................................................28
Figure 3: Discrimination seen in an organisation....................................................................29
Figure 4: Discrimination in your working organisation...........................................................30
Figure 5: Victim of gender discrimination...............................................................................31
Figure 6: Men and women are treated equally.........................................................................32
Figure 7: Promotions are based on individual performance of employee...............................33
Figure 8: Gender discrimination has negative impact on employee productivity...................34
Figure 9: Initiative taken by hospitality industry to prevent gender discrimination at
workplace.................................................................................................................................35
Figure 10: Impact of gender discrimination in business functions of hospitality industry......36
Figure 11: Methods used by hospitality industry to prevent gender discrimination at their
workplace.................................................................................................................................37
Figure 12: Career advancement opportunities in your organisation........................................38

INTRODUCTION
About the topic
Gender discrimination, is a form of discrimination wherein a person is handled in
another way or unfairly on the idea of someone’s gender (Amarouche and et.al., 2021). Under
federal law, sex discrimination in employment is unlawful. However, there are not currently
federal administrative center protections for employees who are discriminated towards on the
idea of gender identification (Fine, Sojo Monzon and Lawford-Smith, 2020). Companies may
hesitate to lease lady employees because of their capability want to start families and
efficiently leave the body of workers for a time period. For the identical reason, ladies is
probably exceeded over for promotions and senior positions. Working moms nevertheless
make less cash than their male colleagues, no matter credentials and enjoy, and lady workers
are frequently penalized for taking day off to provide delivery, bond with their infant, or
obtain prenatal care (Yeo and Grant, 2019). The following discussion is based on the
Hospitality Industry of UK. The respective report will analyse the impact of gender
discrimination on employees’ productivity within an organisation (Book, Gatling and Kim,
2019). It will analyse the types of discrimination exists within an organisation and the impact
of gender discrimination on employees’ productivity within a workplace of hospitality
industry.
Problem statement
The identified problem for the current research is related with gender discrimination
as this is being analyse the gender discrimination is one of the bad practice with sometimes
seen in an organisation and this will leads into minimise the productivity of the staff and
other people (Koburtay, Syed and Haloub, 2020). Gender discrimination me hamper the
brand made of the in the market as due to existence of gender discrimination this will not be
possible for employees to give their hundred percent in efforts towards attaining business
objectives. So the problem is that for the organisation that they should use such practices by
which gender discrimination can be prevented and value can be given to employees. The
current Research report is also going to highlight such practices that can be used by and a
hospitality business in order to prevent gender discrimination practices in their organisation
so that their employee can work freely and render their full efforts in achieving business
objectives.

Purpose of the research
The main purpose of this research report is to analyse the different ways that are being
seen in the hospitality industry in the context of gender discrimination. Gender discrimination
is one of the negative practices which are seen in various hospitality businesses due to which
people are not treated equally which leads to arise dissatisfaction (Mooney, 2020). The
current report is going to emphasize over impact of general discrimination on employee
productivity and such methods that can be used by hospitality industry in order to prevent the
same so that to enhance productivity of their working employees. The research is also having
dual perspective such as personal and professional. For personal prospecting the current
research will sharp skills of research communication analytical writing presentation and
various others (Xu, Martinez and Smith, 2019). So that with the help of these enhance skills
the researchable have separate edge in their career. The research researcher will be able to
pursue their desired career with the skills as these are the skills which are needed in every job
profile. Similarly in the context of professional perspective the research will provide
assistance today researcher in order to carry out their future researches in more appropriate
and precise manner (Vizcaino, Jeffrey and Eger, 2020). These perspectives will assist the
researcher in making their career highly created an oriented so that long term personal in
professional growth opportunities can be acquired by the researcher.
Aim of the research
“To analyse the different ways in which gender discrimination can be prevented
within hospitality industry”
Research Objectives
 To understand the concept of gender discrimination within hospitality firm.
 To determine the impact of gender discrimination on employees’ productivity within
the hospitality industry.
 To identify methods that can be used to prevent from gender discrimination in the
workplace in the hospitality industry.
Research Questions
 What do you understand by the concept of gender discrimination within hospitality
firm?
 What are the impact of gender discrimination on employees’ productivity within a
workplace of the hospitality industry?

 What are methods that can be used to prevent gender discrimination in the workplace
in the hospitality industry?
Theoretical framework
Figure 1: Impact of gender discrimination
This framework shows that gender discrimination at workplace directly impacts
culture, organisational commitment and employee performance. It is being determined that
performance of employee get declined when they do not get relevant opportunities because of
their gender (Bertogg, Imdorf, Hyggen, Parsanoglou and Stoilova, 2020). When
discrimination is present in the workplace, the culture of workplace becomes negative and
goals of the company remain unfulfilled.
Definition of key terms
Gender discrimination: Workplace gender discrimination in an organisation comes in
several ways, however it simply means that an individual or a job candidate is treated
differently and less favourably on the basis of gender identity, sexual orientation or sex
(Koburtay, Syed and Haloub, 2020).
Employee motivation: It is the term which defines the level of energy, creativity and
commitment that an organisation's employees bring to their jobs. It is necessary because it
makes employees to align with the objectives of the organisation in a systematic manner
(Hebl, Cheng and Ng, 2020).
Industry Overview
Hospitality industry is considered as the wider category of domains which comes
under the service industry. It includes activities like lodging and food and drink service along
with the event planning and travel and tourism and also the hotels and restaurants with
accommodation as well. The current report is based on the gender discrimination practised by
the organizations within the hospitality industry.

Overview of the methodology
In the current investigation, quantitative research methods are used so that
quantitative piece of information can be assembled with the motive of attaining pre-
determined aim and objectives (Saeed and Al Qunayeer, 2021). Questionnaire is developed
with right number of close-ended questions so that information can be assembled directly
from the source of information. On the other hand, secondary sources are used which are:
books, journals, newspapers, articles, publications and many more.

LITERATURE REVIEW
Concept of discrimination within hospitality firm
According to Je, Khoo and Yang (2021), employee discrimination can be defined as
the illegal form of discrimination which based on the legally protected characteristics at
workplace. Discrimination is basically done on age and race along with the gender and sex
which is followed by the religion and national origin and also the mental or physical
disability (Kimbu and et. al., 2021).
There are different types of discrimination that exist within an organization. Direct
discrimination is where somebody has been handled otherwise or worse than any other
employee due to an underlying reason (Hebl, Cheng and Ng, 2020). These underlying reasons
can be a person’s age, race, faith or ideals. An example is if an older worker isn't allowed to
work as a part of a social media advertising group due to the fact the organisation feels
they’re too old to understand the principles, regardless of having the same stage of
understanding as younger employees. This example is an immediate form of discrimination
against this extra senior employee due to their age. Indirect discrimination is a much less
apparent sort of discrimination than direct discrimination and is normally unintended. This
sort of discrimination within the workplace occurs whilst a corporation puts a plan or rule in
vicinity, which isn’t discriminatory however places human beings with unique traits at a
disadvantage (MUNAR, 2020). An example can be putting a minimum peak requirement for
a task where height isn't applicable. This example discriminates against women who're
typically shorter (Khuzwayo, 2016). Discrimination on the idea of countrywide origin
includes denying identical employment opportunity to any man or woman due to the fact that
individual is from a distinctive united states or a part of the sector, or due to ethnicity or
accent, or due to the fact that individual is perceived to be of a specific ethnicity (Quintana-
García, Marchante-Lara and Benavides-Chicón, 2018). In some situations, national origin
discrimination may additionally involve discrimination based totally on unjustified English-
fluency requirements and English-best regulations and rules. It additionally may additionally
include treating a person unfavourably because of his or her association with someone or a
few group generally related to a particular country wide starting place.
The following are examples of age discrimination in the place of job: Not hiring an man or
woman due to the fact an organization desires a younger-searching character for the function.
If a person gets a negative overall performance overview because they were too antique or

rigid to taking on new tasks (Koburtay, Syed and Haloub, 2020). Age discrimination creates a
negative operating environment. While some employees may not be directly tormented by
ageism, age discrimination reasons mistrust inside a business enterprise (Přívara and Kiner,
2020). If a business promotes age discrimination the administrative center, they're possibly to
look a loss in productiveness and an increase in turnovers (Sobering, 2016).
If a person is experiencing gender discrimination at work, intellectual health issues
often follow. An individual being discriminated towards can also increase higher anxiety
levels, be greater prone to outbursts and melancholy (Segovia-Pérez, M. and et. al., 2019).
They may flip to capsules or alcohol to cope, and that could adversely have an effect on her
capacity to perform her activity obligations. Mental health troubles also are a prime difficulty
for enterprise owners who have volatile personnel taking retaliatory moves in the workplace.
Discrimination is a shape of harassment, and it has improved the war within the paintings
surroundings (The Effects of Gender Discrimination in the Workplace, 2022). Team
consciousness shifts from job responsibilities to the drama of the workplace. It can fracture a
crew, with one organization siding with the individual discriminated towards, and one aspect
for the alleged discriminator (Koc, 2020). Conflict like this isn't desirable for the
administrative center, and it could have an effect on the activity overall performance of an
entire branch or crew.
Impact of gender discrimination on employees’ productivity within the hospitality industry
According to Bertay, Dordevic and Sever, (2020), Gender discrimination at
workplace is basically defined as the unequal treatment of employees because of the
differences in gender identity or sexual orientation. Many of the organizations treat male
employees in a more good manner as compared to the female emnployees and vice versa.
Such practices in the organizations highly affects the producticity of the firm in a negative
manner. This is because the people who have good talent are facing discrimination will not
perform well and thus the organization will suffer poor productivity and even the losses also
(Dashper and Finkel, 2020). Employee productivity is an important thing to focus because the
staff who are at the executive level is the greatest asset of the organization and must be
treated well without any discrimination, otherwise it can highly impact the productivity and
revenues generations of employees (Alarcón and Cole, 2019). Therefore, it is important
identify the several impacts that can have because of gender discrimination over the
employees productivity within an organization (Miao, Humphrey and Qian, 2021).