Analyzing Globalisation's Impact on John Lewis Partnership's Functions

This report examines the positive impacts of globalisation on John Lewis Partnership, a major retail company. It explores the economic, cultural, and ethical effects of globalisation on businesses in the UK, highlighting how increased import/export activities, diverse workplace cultures, and ethical business practices benefit the company. The research includes a project management plan with cost analysis, scope, timeframes, quality considerations, communication strategies, risk assessments, and resource allocation. The report details primary and secondary research methodologies, including questionnaires and qualitative/quantitative approaches. It also provides a work breakdown structure and Gantt chart for project execution. The project aims to evaluate the impact of globalisation on the organization, assess its economic benefits, and recommend ways to mitigate negative impacts. The report utilizes primary data collection through questionnaires and quantitative data analysis to interpret customer perspectives. Overall, the report provides insights into how John Lewis can leverage globalisation for competitive advantage and business growth, offering valuable information for students on Desklib.

Skeleton for Unit 6 MSBP – Created by RI
INTRODUCTION
Globalisation refers to a process of movement of products or services of a company
across the territorial boundary in an integrated manner. It has a large impact on mobility of
people and global economy in both negative and positive way (Smith,2011). The present project
is based on the concept of globalisation and its positive impact within function of a company.
For this process, John Lewis Partnership has been taken which deals in retail sector. In terms of
sales, it is considered as third largest retailer in the world that offers a wide range of products. It
includes clothes, jewellery, cosmetics and more. This assignment will highlight aims and
objectives with project management plan to succeed the same. Further, concept of research
methodology has also described to interpret the result. Along with this, some recommendation
has given to present company for enhancing its business market.
Write about the following:
Positive impact of Globalisation in general to the businesses in the UK:
1. Economic Impact: Globalisation gives various advantages to organisations in moving
their business at international marketplace. It leads to enhance their trading activities
beyond the territorial boundaries. Thus, in UK, increase in import and export activities
helps in developing and improving economical situations. In addition to this, it also leads
to offer domestic and international products on affordable price rates.
2. Cultural Impact: Globalisation helps in introducing diverse culture at workplace either
by giving recruitment to people of other countries or outsourcing the existing employees.
It gives advantages to companies in getting support of associated people to bring
innovation in business.
3. Ethical Impact: For running business at global level, a company needs to concern on
every factor that impact on operational activities. It includes certain code of conduct on
which business runs. By creating modifications in existing code of conduct, ethical laws
and policies, they can run business in ethical manner.
Background of the Research
Globalisation is a wide concept in today’s business world. It gives various benefits to
organisation in expanding their business at global level. This concept is widely used to sell
products or services across the world. In context with John Lewis Partnership, it deals in retail

sector where many competitors are present at marketplace to avail a good position. Therefore, in
this regard, by using the concept of globalisation, this company can gain high competitive
advancement (Crane and Matten, 2016). It can trade its product easily in other countries which
enhance sale performance and increase customer base also.
Topic:
Aim of the project: “To evaluate the Globalisation and its economical impact on organisation”.
A case study on John Lewis Partnership.
Objectives: The main objectives of present research are given as below:
 To analyse the importance of globalisation.
 To ascertain the effect of globalisation on functions of John Lewis.
 To evaluate the economical benefit of globalisation on business.
 To recommendation the ways by which negative impact of globalisation within function
of business can be reduced.
Research Plan
Project Title “To analyse the positive impact of globalisation in
economic, cultural, and ethical manner on different
business functions within an organisation”.
Project Plan
Company Name: John Lewis Partnership.
Cost To introduce globalisation within business
organisation, managers of John Lewis have estimated
that it required near about 20K Euro. Furthermore,
allocation of this finance can be divided into following
manner:
Initial Investment : 100000
Expenses:
 Operational Activities: 22000
 R&D Activities: 28000

 Cost to IT Experts: 16000
 Licensing Fee: 8000
Scope
It is an essential part of any project management plan
which describes that after introducing globalisation
within business, John Lewis can get various benefits. It
can enhance customer base and sell products in global
market more easily. This would help in getting high
competitive advantage also.
Time
In order to formulate aims and objectives, carry
research and further execute the plan, project makers of
John Lewis will take approximate three to four months.
Quality
Maintenance of quality is considered as main
component of a project plan. It entails that for brining
globalisation, John Lewis is required to concern on
existing technology (Shang, 2012). If it there is a
requirement to replace the infrastructure then it should
focus on features of latest technology. This would help
in operating functions of business more smoothly.
Communication In order to execute entire activities of a project plan,
team-manager of John Lewis is required to provide
open communication system (Gebauer, Edvardsson
and Bjurko, 2010). This would aid members to convey
or get any information in easy manner. They can
further share roles and responsibilities with each other
to complete a task on time.
Risk
Since whatever strategies are made to execute a plan is

not initiated in exact manner. Therefore, it is
compulsory for every project maker to make a proper
risk analysis plan and develop a risk log. It will suggest
team-members what type of actions they can take in
case of discrepancy. This would help in managing risk
and reducing the chance of project failure also.
Resources It is considered as main component of management
plan which describes resources required to execute set
activities of a project properly. It includes team-
members, adequate amount of capital, expert trainer
who give instruction how to perform a task etc.
Type of Research
Primary and Secondary
Primary data collection method: It includes collection
of raw or original data. In this method data is collected
for first time. This type of research can take place in
the form of observations, interviews and questionnaire
surveys. This research method can prove beneficial for
organization to gather information about any product
and services in easy way. With help of this research
organizations can have fresh and unused information
that will help them to determine effective results
(Introducing Research Methods, 2017).
Secondary data collection method: In this
research data is collected from those sources which has
already been published somewhere else. This type of
research is beneficial for organizations because in this

information is cheap to obtain. This research is easy to
conduct. Secondary research is obtained from research
studies, books reviews, textbooks and collections from
primary sources (Incelli, 2013). This research is
conducted from data that already exists. This research
can benefit organizations in so many ways as it is cost
and time effective.
Qualitative and Quantitative In order to conduct a proper investigation, there are
various research methodologies available which helps
in collecting, organising, realising and interpreting the
data more appropriately. It includes qualitative and
quantitative approaches, research design, data analysis
and more. In this regard, two main methods for
conducting an in-depth analysis are given as below:
Qualitative research methodologies: This
research contains collection and interpretation of data
by observing people. It mainly concentrates on
exploring behaviours and belief of individuals and
group. By implementing this method of research in
their workplace organizations can increase their ability
to measure their statistical data more effectively (Lin
and Chen, 2012). This research collects data from small
participants which is beneficial for any company as it
saves their time and cost. With use of this research
company can encourage their employees to expand
their responses which help to develop strong
communication bridge in workplace.
Quantitative research methodologies: This
research is mainly considered with discovering of facts
about social standards. This research is collected
through measuring and analyzing numerical

comparisons. Qualitative research is basically a
systematic and formal process which is use to describe
variables and determine interactions between variables.
By implementing this research organization can able to
collect large data quickly. By using this research
company can allow themselves to enhance their result.
This research provides conclusive answer to research
questions (Crane and Matten, 2016). These methods
can be use by organizations in questionnaires,
interviews, observations and records. This research is
an effective tool to identify trustworthy solution to any
problem by using numerical data.
Work Break Down Structure
In order to conduct entire duties as described in project management plan, researchers have
used two major techniques that are- Work Breakdown Structure and Gantt Chart. WBS helps in
dividing the overall activities of project into small manageable parts. This would also useful in
determining the total expenditure of completing projects (Jones and Lubinski, 2012). Through
this process, managers of John Lewis can control overhead expenses also which improve
efficiencies of project as well. This process also helps present company in utilising resources and
time for executing project plan appropriately.
Figure 1Work Break Down Structure, 2018

Gantt Chart: While Gantt Chart is used to frame all such fragmented activities in proper time-
allocation. Thus, both techniques help in conducting the research in more appropriate manner in
given time interval. As per below mentioned chart, it has analysed that major activities of project
plan are divided into – Discover the research topic, Formulate Aims and objectives, Review the
Literature, Conduct Research Methodology, Data Analysis, Result and Recommendation, finally
submission the project. Therefore, in this regard, for carrying out entire activities near about
three to four months will be taken by project team of John Lewis.

Research Methodology
In order to conduct a proper investigation, there are various research methodologies
available which helps in collecting, organising, realising and interpreting the data more
appropriately. It includes qualitative and quantitative approaches, research design, data analysis
and more.
Data Collection
It refers to gather relevant information on a topic through authenticate sources. Data
collection is a systemic approach that helps in gathering, analysing and interpreting information
either by primary or secondary resources.
Questionnaire
This research tool consists some relevant questions which are asked to selected
respondents for analysing their views. It is generally designed to gather information in statistical
manner and further make interpretation on the same. It leads to draw valid conclusion as per
feedback of potential customers.

In context with management team of John Lewis, its project makers have used primary
methodology for analysing the perception of potential customers. In this regard, data is further
analysed by using quantitative technique for representing the observations in graphical manner.
QUESTIONNAIRE
NAME:
AGE:
ADD:
GENDER:
MAIL ID:
Q1) Are you familiar with the concept of globalisation and its impact on organisation?
 Yes
 No
Q2) Do you think globalisation has increased economy of John Lewis?
 Agree
 Disagree
Q3) Dose globalisation give positive impact only on functions of John Lewis?
 Yes
 No
Q4) What are the main benefits gained by John Lewis after expanding its business in global
market?
 Increase sales and revenue
 Enhance brand value
 Competitive edge
 Higher customer's satisfaction
Q5) Does concept of globalisation aid John Lewis partnership to develop a competitive
portfolio?
 Yes
 No
Q6) How globalisation develop innovative ideas within business?

 Innovation planning
 Ideas development
 Process or project management
Q7) How human resources manager of John Lewis support business in adopting the concept of
globalisation?
 Provide training to workers
 Outsource the employees
 Team-development
Q8) How Globalisation helps John Lewis in improving its economy?
 Increase sales performance
 Easy availability of raw materials
 Enhance customer base
Q9) Which organisation function has affected more through adopting the concept of
globalisation?
 Operations
 Human resources
 Marketing
 Production
Q10). Give recommendation to John Lewis in reducing negative impact of globalisation within
functions of business.
Total Population: It can be defined as total number of respondents, on whom research
will be carried on. In context with present project, there are 100 respondents are taken for
conducting primary research.
Sample size: Since it is difficult to take entire population for investigation. Therefore,
researchers can use a sample of small size from total population. The sample size of present
research is 10.
Sampling method: It can be stated as technique by which respondents are selected from
total population. Generally, there are three main methods of sampling technique which provide
different-different way to choose a sample (Ahmed Dine Rabeh, Jimenez-Jimenez and Martínez-
Costa, 2013). It includes simple, stratified and clusture sampling method. Under these methods,

investigators of present research have used simple random sampling where every member has
given equal chance to be selected in sample size.
Secondary Research
It includes published data which have investigated by other researchers and available on
books, journals and on websites of internet. This would aid to gain expert views and opinion for
collecting relevant information in specified manner.
Analysis and Interpretation
Theme 1: Globalisation is a wide concept
Q1) Are you familiar with the concept of globalisation and its impact on
organisation?
Frequency
 Yes 8
 No 2
Yes No
0
1
2
3
4
5
6
7
8
Column B

Interpretation: It has interpreted from this graph that globalisation is a wider concept in today’s
business world. Among 10 respondents, 8 are familiar with this concept whereas other 2 didn’t
know much about it.
Theme 2: Globalisation increased economy of John Lewis
Q2) Do you think globalisation has increased economy of John Lewis? Frequency
 Agree 6
 Disagree 4
Interpretation: From this graph, it has interpreted that 6 users out of 10 have believed that
globalisation helps in developing economy of organisation. While 4 are not agreed with same
concept.
Theme 3: Globalisation impact in positive manner on function of John Lewis
Q3) Does globalisation give positive impact only on functions of John
Lewis?
Frequency
Agree Disagree
0
1
2
3
4
5
6
Column J