Report: Impact of Information Technology within Tesco Workplace

This report examines the impact of information technology (IT) within the workplace, specifically focusing on the British multinational retailer, Tesco. The report begins with an overview of IT, defining its role in data storage, access, and manipulation, including the use of cloud computing, mobile technology, automation, and data protection. The main body delves into the specific impacts of these technologies on Tesco's operations, emphasizing their influence on efficiency, data security, and employee performance. The report then highlights the importance of IT in facilitating information sharing, improving decision-making, and managing data effectively. Data collection methods, including primary data through interviews and secondary data from online sources and journals, are discussed. The analysis of interview responses from Tesco managers reveals insights into the adoption and understanding of IT applications within the company. The report concludes by summarizing the benefits of IT in the modern workplace, underscoring its role in enhancing business processes and achieving competitive advantages.

Impact of information
technology within the
workplace

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Overview of information technology..........................................................................................1
Impacts of information technology in work place 600...............................................................1
Importance of information technology 400.................................................................................4
Data collection............................................................................................................................4
Sampling.....................................................................................................................................5
Analysis.......................................................................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
APPENDICES.................................................................................................................................9

INTRODUCTION
Information technology refers to computer software that are helpful in storing, accessing
and manipulating data. For transfer of information and data in organisation need computer
technologies. This is called as information and communication technology. A communication
system cannot operate efficiently without the use of technologies. Tesco is a British
multinational retailer company which was founded in 1919 by Jack Cohen. There are approx
6569 stores available in world. It has headquartered in England. It serves areas like UK, Ireland,
Thailand, Poland, Hungary, Czech Republic, India, Malaysia. This report discuss about the
impacts of information technology in work place environment of Tesco.
MAIN BODY
Overview of information technology
Information technology deals with information and data that are used for accessing,
string, transferring and manipulating. Technology is getting advanced nowadays and using other
forms of software to store big data. Role of engineer is very important in handling software. IT
engineers uses computer and software to make applications that deals with data. A complex
design is adopted by engineers to make such applications for industries which makes process to
access information easier and efficient. For the future purpose, engineer have responsibility to
handle data protection qualitatively (Schnoll, 2015). Different operations like cybersecurity,
technical operations, data acquisition, information superiority. It is not only limited to software,
hardware are also involved in information technology. Physical equipments and tools are used
that are addressed under technologies to have positive outcomes.
Applications like cloud computing, automation, remote working, mobile technology, data
protection, management of resources, source software. These different information technologies
are used in Tesco industry to have competitive advantage. This helps to increase profitability by
achieving business objectives on time. New technologies consumes cost but saves time of
employees. It also improves their work performance to achieve targets within specified time.
Changes in existing process will make benefits to Tesco for increase their market to more
countries too (Jiao and Onwuegbuzie, 2017).
Impacts of information technology in work place 600
Tesco adopts advancement of information technologies in their work procedure. It
operates globally then, it needs sharing of information efficiently. Computer software deals with
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Tesco data which can be manipulated by management team only. Competition is increasing
nowadays and to stand at higher position, it need to protect and secure data, plans and strategies.
It will help Tesco management team to maximise their profit and to became favourable among
public (Steven scheck, 2016). There are some applications which has a great impact in work
place environment and are described below:
Cloud computing
Cloud computing technology is used by all business unit nowadays to have efficient
results in accessing and storing data. This technology is referred to access data on a single
medium channel. It helps Tesco management team for all over the world to use same software to
access and store data. It can operate to multiple locations. Data can be accessed by the user to
share information. This impacts on cost to have different connections for accessing data. This
saves both time and money. It improves the performance of employees in Tesco by improving
their skills to access previous data for learning. It also increases security feature for Tesco by
implementing only single technology and other cannot have license to access cloud computing
applications.
Mobile technology
This is an application of information technology to access data through smart mobile
phones. There are many applications that are running in world through which sharing of data
becomes easier (Saunders and Brynjolfsson, 2016). It makes employees convenient and efficient
to improve their speed of doing work. Mobile technology is mostly beneficial in making
communication process efficient. Mobile are attached with computer software in Tesco industry
to have interaction with customers and to make them satisfied. It impacts on queries of customers
to be mailed to employees' mobile phone applications so that they can get instant reply of queries
and employees also do bot need to go for searching software to reply them.
Automation
This technology is also an advancement of information technology where management
team of Tesco deals with controlling and monitoring procedure. Automation technology makes
controlling process easier. Managers can control the process from sitting at home as well. They
can access through the process on computer software and can switch between to on and off the
process. This makes process efficient. This has impact on cost because installing procedure of
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automation technique is expensive. But this saves time of employees. It is also beneficial in
detecting faults by seeing the process on software.
Data protection
Cybersecurity is must for having data protection system in computer software. It is
crucial valuable for management team of Tesco to have competitive advantage. Other brands in
retailing sector makes strategies to in public trust and maximize profitability. All wants to know
strategies of other brands to make plans against those. Therefore, to secure data is most
necessary (Lioukas, Reuer and Zollo, 2016). Therefore, information technology engineers
develops such applications in which other cannot access to data without password. These sites
impacts on work place in which data accessed by authorised persons only and make sure that
data do not get hacked and results in achieving positive business integrity.
Remote working
The process of accessing data on computer software makes employees comfortable to
access data through a single source only. But with the advancement of new technologies, this
process become more easy by accessing through remote. Employees of Tesco can get accessed to
data by remote process through which switching can be done effectively.
Management of resources
A business unit has many sectors of different resources like human resources, financial,
etc. it becomes a challenging task for organisation to manage such resources efficiently.
Information technology provide solution to mangers to manage different sectors in Tesco.
Different business operations are managed with an application called enterprise resource
planning. This is a software which deals with operations on a single platform. It impacts om
users to access their information on their ERP portal (Peltier, 2016).
Open source software
This technology referred to legal agreement that is licensed to authorised users to aces
software for manipulating and storing data. This gives date privacy feature for Tesco to mange
data privately. Other people do not have license to access through software and make changes.
This is helpful for making strategies against other competitive brands to have advantage. This
impacts on work place environment to be trusted and motivated for increasing employees' work
performance (Laudon, 2016).
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Importance of information technology 400
After the analysis of information technological applications, it is necessary to evaluate
the importance of information technologies in industry. Tesco is one of the user of information
technology which have involvement of many applications that makes process of accessing
information effective and efficient. Importance of information technologies are described below:
 Sharing of information can get done easily. Cloud computing software is one of the
information technology that is used by different employees of Tesco to operate on same
platform. For example, an employee in Malaysia need to have data of India then, they do
not have to wait for response from India. They can access through it by having authorised
license (Khanam, Siddiqui and Talib, 2016). Information are of three types; subjective,
objective and external. Subjective information refers to unknown data that needs t be
shared. Objective information refers to known data that is shared between different
employees. External information refers to that data which is environmentally spread.
 Effective process of accessing data and information helps management team of Tesco to
make decisions easily. Recording data at one place or platform helps managers to make
decisions which makes profit to both organisation and employees. This motivates
employee to have healthy environment work place where decisions are made instantly
and speedily.
 Information technology is important in managing data for longer time. This technology
has many applications like ERP software which makes easier for employee to access their
information. It helps several sectors in industry like human resources, financial unit. All
access through single website and use remote for controlling data and process. This
makes employee comfortable in Tesco work place.
Data collection
Data collection is a process to record and observe data through many channels. There are
two ways of collecting data; primary and secondary.
This report used both the ways of collecting data. Primary data is collected through
interview and mock test (Chatterjee and et.al., 2015). Elsewhere, secondary data is collected by
referring online websites. Different books and Journals are also proffered to collect qualitative
and quantitative data.
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Sampling
For collecting primary data, Tesco company takes the interview of five managers. In this
their different views are observed and recorded for making a conclusion about information
technologies. Below is detailed analysis of interview questions that are answered by managers.
Analysis
Theme 1: information technology results in positive outcomes in Tesco
Particulars Respondent
Yes 3
No 1
Not sure 1
Interpretation:
This can be interpreted from above analysis that 70% people are known about the use of
information technologies in Tesco. It can be seen as in both positive and negative terms.
Managers who have experience in information technology sector are interviewed in which only
three managers know about use f information technologies in Tesco. It can be analysed that
managers who don't know about this, they have less knowledge regarding information
technology sector.
Theme 2: cloud computing technology
Particulars Respondent
Yes 2
No 2
Not sure 1
Interpretation:
It is analysed that out of five managers only two managers know about cloud computing
technology. This is one of the advance technologies that are mostly used by many companies to
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access data at single platform. One manager is not fully sure about cloud computing means it can
be interpreted that only 40% people are aware about cloud computing.
Theme 3: data protection feature essential for industry to make profit
Particulars Respondent
Yes 4
No 0
Not sure 1
Interpretation:
In this, four managers say yes to data protection feature. They know about the importance
of data privacy in company to have competitive advantage. It has also been analysed that they
know about the involvement of information technology in data protection feature. Only one
manager is confused about data protection but it can be interpreted that almost 95% of people
know about the importance of data privacy.
Theme 4: ways of computer that are used in Tesco
Particulars Respondent
Computer do not used 0
One person one computer 4
Several persons one computer 1
Interpretation:
It has been analysed that Tesco company is one of the best company in using information
technology at advance level. Four managers answered correctly that employee are given their
personal computer to access, sore and manipulate data. It makes employee comfortable to do
work and to improve their work performance. This also maintain employee relation in Tesco by
having their own computer.
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Theme 5: new technological software like automation software, ERP software
Particulars Respondent
Yes 2
No 2
Not fully 1
Interpretation:
This can be interpreted from above table that less than 50% people are aware about new
technologies. And also to use them is a challenging task for them. Two mangers are confident
about their environment in new technologies but two are unknown about new software. These
softwares are beneficial in controlling and monitoring process to make switching easily.
CONCLUSION
This report summarised about information technologies that are used in work place
environment. Information technologies are getting advanced nowadays due to which employees
do not need to face problems in managing information and data. Different technologies are
analysed which helps to access data like cloud computing, mobile technology automation, data
protection, source licensing and all. For controlling and monitoring data, automation is outlined
as the best technology. A questionnaire is made for primary data collection that helps in
analysing impacts of information technology in workplace. Different interview answered are
recorded to evaluate the effectiveness of information technologies.
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REFERENCES
Books and Journals
Chatterjee, S. and et.al., 2015. Strategic relevance of organizational virtues enabled by
information technology in organizational innovation. Journal of Management
Information Systems. 32(3). pp.158-196.
Jiao, Q.G. and Onwuegbuzie, A.J., 2017. The impact of information technology on library
anxiety: The role of computer attitudes. Information technology and libraries. 23(4).
pp.138-144.
Khanam, S., Siddiqui, J. and Talib, F., 2016. Role of information technology in total quality
management: a literature review. Khanam, S, Siddiqui, J. and Talib, F.(2013),“Role of
Information Technology in Total Quality Management: A Literature Review”,
International Journal of Advanced Research in Computer Engineering and
Technology. 2(8). pp.2433-2445.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Lioukas, C.S., Reuer, J.J. and Zollo, M., 2016. Effects of information technology capabilities on
strategic alliances: Implications for the resource‐based view. Journal of Management
Studies. 53(2). pp.161-183.
Peltier, T.R., 2016. Information Security Policies, Procedures, and Standards: guidelines for
effective information security management. Auerbach Publications.
Saunders, A. and Brynjolfsson, E., 2016. Valuing Information Technology Related Intangible
Assets. Mis Quarterly. 40(1).
Schnoll, H.J., 2015. E-Government: Information, Technology, and Transformation: Information,
Technology, and Transformation. Routledge.
Online
Steven scheck, 2016. 8 Major Impacts of Information Technology on Businesses. [Online].
Available through. <https://tweakyourbiz.com/technology/8-major-impacts-of-
information-technology-on-businesses>.
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APPENDICES
Q1 Do you think that information technology results in positive outcomes in Tesco?
(a) yes
(b) no
(c) not sure
Q2 Do you know about cloud computing technology?
(a) yes
(b) no
(c) not sure
Q3 Is data protection feature essential for industry to make profit?
(a) yes
(b) no
(c) not sure
Q4 in what way computer are used in Tesco?
(a) computers are not used
(b) one person one computer
(c) several person one computer
Q5 are you good in using new technological software like automation software, ERP software?
(a) yes
(b) no
(c) not fully
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