An Examination of Leadership and Motivation's Impact on BEAT UK Staff

This report examines the impact of leadership and motivation on staff empowerment within BEAT UK, a UK-based charity focused on supporting individuals with eating disorders. The report begins with an executive summary providing a concise overview of the study's objectives and findings. A comprehensive literature review explores the concepts of leadership and motivation, including various leadership styles (trait, behavioral, contingency, charismatic, transactional, and transformational) and motivation theories (Maslow's hierarchy and Hertzberg's motivator-hygiene theory). The report then analyzes BEAT UK's organizational structure, including the roles of the Board of Trustees, sub-committees, and Senior Management Team. Finally, the report offers recommendations for empowering staff through lenient boundaries, active listening, trust, forgiveness, and recognition of employee efforts. The report aims to provide insights into how effective leadership and motivational strategies can enhance staff performance and improve service delivery in the healthcare sector.

THE IMPACT OF LEADERSHIP AND MOTIVATION ON
EMPOWERING STAFF OF THE ORGANIZATION BEAT
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Table of Contents
Executive Summary.........................................................................................................................3
Literature Review............................................................................................................................5
Statement of Recommendation with Rational.................................................................................8
Conclusion.......................................................................................................................................9
References:......................................................................................................................................9

Executive Summary
The aim of this assignment is to understand how leadership and motivation impacts in
empowering the staff of the organization. The organization chosen for this particular assignment
is BEAT UK. Efficient leadership and good management is the need of every organization.
Without proper leadership and management no organization can deliver qualitative services to
the people (Argyres et al, 2013). This is all the more important in the sector of healthcare as
users have specific needs. In order to provide good and proper services to the users BEAT too is
trying to improve the staff by implementing efficient leadership and motivation.
BEAT (Beating Eating Disorders), is a charity and company which is limited by guarantee and it
is nationally registered in the UK. Beat is committed to providing help to those people who
suffer from or are affected by several types of eating disorders. BEAT celebrated its 25th year of
service in 2014. Directory of help finder, conferences, information and groups that render
support online, training and helpline services are provided by BEAT at present times. Two
charities ‘Anorexic Aid’ and ‘Anorexic Family Aid’ joined together and formed the ‘Eating
Disorders Association’ (EDA) in 1989. A third charity by the name of ‘The Society for the
Advancement into the Research of Anorexia’ (SARA) united with EDA through uninterrupted
progression and improvement. The name Beating Eating Disorders (BEAT) was adopted by the
charity as through which it will be known in 2007. The name EDA is the formally registered
name of the charity and it remained the same till date.
Leadership styles and motivation affect the work attitudes and behavior of the employees in the
place of their work.
The management of BEAT through leadership tries to empower its staff. BEAT constantly keeps
its staff motivated. The structure of organization of BEAT contains the points mentioned below:
The Board of Trustees: For all the charity work that is done by BEAT is looked after by the
Trustees because they are the ones who are accountable for them. The activities that are
undertaken by the charity are performed by the Trustees as they have the complete authority to
do so. Thus, the members of the Board are known as The Board of Trustees.
It is collectively responsibility of The Board of Trustees to take care of the daily business
functions and work at BEAT. Senior positions are given to about 5 member of the Board. The
Treasurer, the Chair, and the Vice-Chair are the three senior officials in The Board of Trustees

currently. In order for BEAT to achieve the goals of the organization most of the responsibilities
are delegated to the Chair. The Chair looks into the matter so that effective plans can be made for
the charitable works undertaken and proper strategies can be implemented. The Chair is held
responsible for developing and keeping cordial relationships at it supports the Chief Executive to
do the same with the Board. The role of the spokesperson for all the work that is related to the
charity be it generating funds from outside, gaining support and so on is played the Chair
(Laschinger et al, 2015).
The Vice-Chair is also known as the senior alternate Trustee. The main work and responsibility
of the senior alternate Trustee is to provide the management with advice and support which are
new and are substitutes of the existing ones. Organizing meetings and holding them is also
another task of the Vice-Chair.
All the finances and the administration of the organization BEAT is taken care of by the
Treasurer. The Treasures is the head of the Finance Committee. The accounts and other facets of
finance are reviewed 6 times within a year at BEAT and this is also looked after by the Treasurer
so that risks can be forecasted and managed. The Finance Director is supported and given advice
by the Trustee.
The Sub-Committees of the Board: The Board passes over some tasks and obligations to the
sub-committees. The sub-committees follow the order of the Board and carries on with their job
of fulfilling those tasks and obligations. Every single day the sub-committees are required to
make reports and hand them over to the Board and formally present those reports relating to their
work on Board meetings (Dong et al, 2015). The Human Resource Committees and the Finance
Committee make up the sub-committees at BEAT, currently. At any point of time the
responsibilities of the sub-committees can be stopped and changes by the Board.
The Senior Management Team: A Senior Management Team is always appointed by the Chief
Executive. In order to complete and fulfill the obligation of the charity the Board appoints the
Chief Executive. (Lorinkova et al, 2013). Thus, the Senior Management Team is elected for
further division and delegation of the duties. External Affairs and Services, Fundraising and
Directors of Finance make up the Senior Management Team at BEAT. Through recruitment and

selection procedure of BEAT, the candidates who are elected in the Senior Management Team
get approval from The Board of Trustees.
Members: The Articles of Association are different for every organization. The Articles of
Association of BEAT allows the supporters of the company to become its Members. Attending
general meetings and electing the trustees are done by the members. Every single trustee is also
the member of the company. A General Meeting is held once a year and the Trustees are elected
then. There is not much gap in the time span of holding of the Board Meetings and the General
Meetings. (Alfes et al, 2015).
Literature Review
Introduction
In this literature review, the literary sources that have relevance with the selected variables of the
study have been analyzed. In order to progress with the report in a proper manner, it is important
that a clear comprehension regarding the interrelation of the variables is attained. This will
ensure that with accurate understanding and organized method is applied by the one who is
preparing this report to give suitable recommendations (Amundsen et al, 2014). Hence, in this
review, the literatures describing the variables have been included along with the theories
relating to leadership and motivation. The further progression of the study will be channelized
with the help from this review.
The concept and definition of leadership
Leadership is considered to be a crucial ingredient for achieving efficiency in business
operations. Leadership and the various perceptions about it always affect organizations and the
work that is done by them. Similarly in the healthcare sector also leadership happens to be very
important (Fong et al, 2015). Inefficient leadership can cause degradation in the quality of

performance of the staff. The process through which individual attitudes and behavior of can be
influenced by the leader can be defined as leadership.
Over the years, many researchers and theorists have been trying to differentiate between
management and leadership. There are seven models of leadership. Apart from the models of
leadership the other factor that impacts the empowerment of the staff is the leader’s personality.
It is very important for the leaders to maintain good relationship with the subordinates so that an
environment of trust is created and maintained within an organization.
The concept and definition of motivation
Motivation alone can be the driving force that can make an employee to act and achieve the
desired goals and objectives. According to Montana (Montana et al, 1993, p.21), “Motivation is
the process of mobilizing a person’s actions in order to fulfill a need or success of a desired
target”. Jansen defined motivation in a more comprehensive manner. He defined it as the degree
to which an employee needs to perform well in his work in order to achieve an internal (intrinsic)
satisfaction (Janssen et al, 1999). Researchers have given ample importance to motivation as a
part of the theory of human resource (Zhang et al, 2014, Luoh et al, 2014; van Scheers et al
2014). In recent years, motivation has made an appearance in the healthcare sector. The ability to
provide proper services to the users is highly dependent on the extent to which the staff is
motivated. If they are not motivated then it will impact their overall performance. The workers
have to deal with complex issues and problems at work regularly. In spite of that it is their duty
to promote the well being of the users in a professional manner.
Correlations between motivation and the productivity of the employees have been found out.
Autonomy, communication, time and also complexity are some of the variables that impact the
motivation of the employees. Apart from the above mentioned factors working conditions also
impact the motivation of the employees. Thus it can be said that highly motivated staffs are
empowered staffs.
The theories of leadership

There are several theories of leadership and they are trait theory, behavioral theories,
contingency theories, charismatic leadership theory, transactional leadership theory and
transformational leadership.
Trait Theory- This particular theory focuses on the characteristics and traits of the leaders, which
ultimately lead to the effectiveness of their leadership. The trait theory also states that traits vary
from person to person (Muñoz-Pascual et al, 2017). There can never be a common set of traits
for all. This theory fails to define examples of failure brought about by leadership. It can be said
that on the basis of traits a leader may not always be successful in helping and motivating his
subordinates.
Behavioral Theories- These theories emphasize particular behaviors of the leaders that make
their leadership successful. Their behaviors can be people oriented, democratic, laissez-faire or
authoritarian. The behavioral style that is preferred can be different according to the situations
(McEvily et al, 2014). This theory has overlooked factors like environment and situation in
which behaviors are expressed.
Contingency Theory- this theory states that the leadership is only effective when interplay of
behaviors, traits and situational factors of a leader is achieved. Fred Fiedler Contingency Model,
Hersey- Blanchard Situational Model, Path-Goal Model and Vroom-Yetton Model are some of
the models under this theory (Schwarz et al, 2016).
Charismatic Leadership Theory- According to this theory the exceptional qualities of the
charismatic leaders are what people look up to. They connect with the leader’s goals and ideals.
In this case with his charismatic personality he or she influences people.
Transactional theory- This theory is states that leadership is based on rewards and punishments
that are dependent on the performance of the subordinates. This theory is applied in businesses as
it is outcome oriented (Conrad et al, 2015).
Transformational Theory- This theory states that leaders are able to foster change through their
personality and vision. Intellectual stimulation, inspirational motivation, idealized influence and
consideration for others are what the transformational leadership is made of.

The theories of motivation
Maslow’s theory of motivation, Hertzberg's motivator-hygiene theory are some of the theories of
motivation.
Maslow’s Theory of Motivation- This theory states that there is hierarchy in needs. When lower
needs are met a tendency to fulfill the higher needs arises. This theory also states that higher
needs do not crop up until and unless the present needs of the person are fulfilled (Mitrofan et al,
2017).
Hertzberg's Motivator-hygiene Theory- The motivating factors are growth, advancement, work,
recognition, achievement and work. The hygiene factors are salary, company policy, work
conditions, supervision and relationship with others (Sáenz-Royo et al, 2015). This theory states
that the above mentioned factors impact the motivation of the employees.
Statement of Recommendation with Rational
The following are the recommendations through which problems related to empowering staff can
be solved:
 Lenient boundaries should be set for employees.
 The problems and issues of the employees should be listened.
 An organization should have faith in its employees.
 Certain mistakes of the employees should be forgiven.
 The efforts and the good work of the employees should be acknowledged and
appreciated.
 Opportunities of further growth should be provided to the employees.
 Trust and faith of the employees should be won by the organization.

 Employees should be given time.
 Employees should be questioned from time to time.
 Ego of the ones in management should be set aside while dealing with the employees.
If the above mentioned recommendations are implemented then BEAT can empower its
employees effectively.
Conclusion
Leadership and motivation are key factors that are important because they impact empowerment
of the staff (Palus et al, 2013). In this report through an executive summary, a literature review
and recommendations, how empowerment of staff can be achieved by implementing leadership
and also by motivating them has been discussed. The organization BEAT adopted the
transactional and transformational theories of leadership. Over the years, a lot of importance has
been given to leadership and motivation in the sector of health and this has been discussed in this
assignment very well.
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