The Impact of Technology on Recruitment and Selection of Employees

This research project investigates the significant impact of technology on the recruitment and selection processes of employees. The introduction highlights the importance of employees as vital assets for organizational success and how technology has reshaped marketing strategies and employee training. The background section discusses the evolution of technology and its influence on workforce preferences and online recruitment methods, including cost reduction and wider reach. The research question focuses on the role of technology in recruitment and its impact on productivity, sales, and the challenges organizations face. A literature review synthesizes existing research, emphasizing the revolutionary changes technology brings to organizations, improving productivity, and facilitating the recruitment of qualified personnel. The discussion explores the adoption of technology for cost reduction and enhanced market competitiveness. Overall, the report examines how technology has transformed HR practices, recruitment tools, and the labor market, leading to improved efficiency and opportunities for both organizations and employees.

Research Project
What is the impact of technology on the recruitment and selection of the employees?
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Contents
Introduction................................................................................................................................3
Background................................................................................................................................4
Research Question......................................................................................................................7
Literature Review.......................................................................................................................8
Discussion/Argument...............................................................................................................15
Conclusion................................................................................................................................18
References................................................................................................................................19
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Introduction
Employees are a vital asset of an organisation who are required for effective production for
achieving the business goals. The production and selling of the organisation rely upon the
manpower that exists in the organisation or hired by the management. This makes them
organise the functions and activities in the organisation as per the skills and abilities of the
employees. The skills employees help the organisation to execute a plan that is required to
mitigate the risks that would take place in the future. This will also make the organisation to
grab the opportunity in meeting the challenges and competition that take place in the market.
Employees are the basic asset for the growth and accomplishment of the company for getting
the best outcome with optimum utilisation of resources.
The development and innovation in technology have made the organisation to develop the
standard of employees for their growth. Technology has made the organisations develop a
different marketing strategy with its use for lowering the cost and increasing sales. This
makes the employees to avail adequate training practices so that it could meet the desired
goals and make the use of technology. The advancement of technology has impacted the
recruitment and selection process of the organisation as well so that optimal outcomes can be
attained. The research will focus on the challenges that are faced by the organisation with the
use of technology. This will also consider the role of technology in the recruitment and
selection process that is required for hiring the required personnel in the organisation. The
survey will be conducted from the employees so that their response could be generated and
that could help in assessing the role of technology in the organisation.
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Background
The development of technology has evoked various means for an organisation to meet with
the changes that take place in the market. This has built a huge difference in the modern use
of technology with manpower and without manpower. The development of technology has
reduced the working of manpower and created a pace for the use of new means for the
production and development of the company. Technology has made the people change their
preferences for the products and services they want to avail for their use. The innovation in
technology has reduced the work of manpower and made the organisation make it work
online (Abzug, 2017). The growth of the companies is based on the optimal use of
technology that helps in the best use of it in the online market for increasing the sale. The
innovation of technology and its use in the organisation has reduced the productivity of
manpower in the same. This is due to the loss of the motivation level that has made them
decrease their efficiency. The hiring of new entrants in the organisation having skills for the
use of technology makes the lowering of morale for the existing manpower (Albrecht, et al.,
2015).
Technology is spread in a vast area that makes people use it for 24 hours. This has become
part of life for everyone who makes them stay awake and be connected with the people. Due
to the vast use of technology by the people, this has made the organisation make its
recruitment and selection process by online means. This is due to the need of people which
makes them obtain all the information from the online portal. This has made the organisation
makes its activities and services to be made through an online portal for the acquaintance of
people. The preferences of people to make their work to be done online have created a path
for the organisation to make their recruitment and selection on the basis of online mode
(Berman, et al., 2019). This is due to the high level of competition that takes place in the
organisation with the use of new technologies and innovative methods. The strategy
formulation in the organisation needs to be done as per the requirement of personnel so that it
could meet the objectives that are set by it. The use of technology for the process of
recruitment has reduced the cost of hiring people as screening has been made online with the
use of technology. The area for recruitment and selection of employees is being increased and
grown. They require personnel needs to be entertained on priority as they meet with the
requirements of the organisation (Bratton & Gold, 2017).
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Online recruitment and selection of the organisation make them give a chance to the
respective personnel as the platform is open for all the desired employees. This also makes
the structure of the organisation strong in concern of hiring suitable personnel or manpower
in the organisation. The technology plays a significant role for the HR manager as this makes
effective strategy and policies for the recruitment of the employees. This reduces the burden
of HR and makes the recruitment of employees in an easy manner with quality assurance
(Brewster & Hegewisch, 2017). The evolution of technology has made HR to increase the
recruitment for skilled employees through various online job portals. This has made the
human resource department to work for the welfare of the company and the benefits of the
employees. This has increased the turnover of the organisation by hiring the potential
manpower that makes it increase its productivity and make the use of the best techniques that
are essential for the organisation. This makes the use of new technologies so that the optimal
use of manpower could be made. Technology has created the drastic changes in the services
that have been offered by the companies. This makes the organisation work with different
technologies that offer a variety of services by the employees with the use of technology
(Brown, et al., 2019). This increases the growth opportunities for the employees in Canada
and makes them sustain in the competitive market. This recruitment and selection process
gets improved with the services that are rendered by HR to the employees. This makes HR to
hire the employees that are required in the organisation for making the organisation to use the
new technologies. This improves the productivity and sales of the organisation that helps in
earning high profits (Cascio, 2015).
The number of tools has been developed and used by the organisations in Canada to make the
process of recruitment and selection in an evident way. Various tools such as websites, social
networking, telephones, and media and internet job boards make the organisation to have
assistance for hiring the suitable and required personnel for their vacancies. The suitable
source for outsourcing is the internet, and that has become a vastly used tool for making and
hiring the best personnel in the organisation. This makes the organisation meet the
competition in the market as well as make the organisation hire skilled employees who carry
knowledge of the effective use of technology (Collings, et. al., 2018). The use of social media
and the internet has become viable in a high range by all the people for using it in a most
effective manner. The tools are mostly used by young people as they make their every
activity online with the use of the internet. This makes it easy for the organisation to find
suitable employees for the post they need. This increased the communication level of the
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employees that makes it easy for the organisation to know about the requirements of
employees for a specific area. This makes the organisation save their time and cost for the
recruitment of employees as only those employees are meant to hired or called that is the best
fit for the requirement of the company. The development and evolution of technology have
also reduced unemployment in Canada due to different job portals that are available to the
people. This makes the organisation meet the obligations that are set for meeting the goals of
the employees and the company (DeCenzo, et. al., 2016).
Technology has improved the structure of the organisation for meeting with the aspiration of
the company by hiring the required employees in the company. The technology has made the
organisation meet with the competition that exists in the market due to the innovation and
development of technology in the market. This makes them develop several strategies that are
required to mitigate the risks and make the best use of technologies. This can be achieved
with proper utilisation of technology in the organisation which adequate hiring of employees
in the organisation. The technology has made innovative changes in the resourcing of
organisation and making the employees to be trained for the best use of technology so that
they can meet the goals of the company that are set by them. This makes them use various
other resources in an optimal way that can lead them to earn high revenue at low cost and
with less usage of time (Ekwoaba, et. al., 2015).
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Research Question
Primary
 What is the role of technology in the recruitment and selection process of employees??
Secondary
 Does technology have a huge impact on the productivity and sales of the organisation??
 What are the challenges an organisation faces with the use of technology in it??
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Literature Review
As per the views of Farndale, et al. (2018), technology has evolved at a great pace that has
brought a revolutionary change in the organisation. This has made the organisation to
improve the productivity and sales of the company by integrating the operations with the use
of technology. This makes the organisation meet with the competition that arises in the
market. Technology will help in the growth and development of the organisation with the use
of services that have been improved with the innovation of technology. The goal of the
organisation is to have qualified personnel for making the deliberate production of products
and services (Goldstein, et al., 2017). The recruitment of qualified employees in the
organisation makes them attain survival in the turbulent and competitive environment. The
motive for the usage of technology is to recruit qualified personnel in the company that
makes it improve the recruitment and selection process. The crucial role of technology is to
enhance the organisation success in every situation of the market. This makes the employees
integrate with the guidelines and instructions that are required for meeting with the goals of
the company. This makes the employees improve their skills and knowledge for the use of
technology in the organisation (Heilman, Manzi & Braun, 2015).
In the words of Martocchio. (2011), Technology is a factor that is adopted by every
organisation for meeting up with the needs of the market so that it can make the production of
quality products and services that are required in the market. The main cause for the use of
technology in the organisation of Canada is to reduce the cost so that it could meet the
requirements of the market at the profitable rates. The cost reduction practice makes the
organisation have a good image in the market that attracts a large number of customers. The
use of technology made the organisation to make the best use of services which affects the
labour market of Canada (Newell & Scarbrough, 2017). The technology has improvised the
labour market that makes the employees to get indulged into the activities of high
productivity with less cost. This adequate usage of technology has reduced the dependence of
organisations on the manpower and made the organisation to provide its services with more
advanced techniques. The less dependence of manpower makes the increased usage of
technologies which diminishes the cost of products and services that are sold in the market.
The technology has made the organisation to bring the new talent into acquisition so that they
can meet with the demands of the market. The biggest change that has brought technology is
the transformation of the retail business of online business (Noe, et al., 2017).
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Recruitment and Selection
According to Taylor, et al. (2015), Recruitment is the process of hiring the required and
suitable candidates in the organisation as per their qualification so that they can meet the
obligations of the company. The technology has made the organisation to recruit the
employees for making their talent to be used in the best possible manner. Technology has
made the process of recruitment to be more helpful for the companies as this makes the
people stay connected at a large pace. This also helps in earning the connectivity among the
people that help in getting the best to be attained in the organisation. With the development of
technology, it helps in recruiting and selecting the employees at a fast rate (Harrison & Lock,
2017). The management of human resource involves the development of employees at all the
levels and make them work as per the requirement of the company. The effective use of
technology makes the organisation keep the data confidential and secured that makes it
develop each standard for hiring and recruiting the employees. The development of job
portals has shown the way to the applicants for the search for required professionalism as per
their needs (Cascio & Montealegre, 2016). This has made the organisation to spread to the
wide area that helps in meeting with the requirements of the company for the required
applicant. The development of an organisation depends on the advancement of technology
and its usage that can lead to earning of high value in the market. The recruitment and
selection of the employees can be made directly with the use of multiple sources that help in
getting the best candidates with required qualification in the organisation (Lebovitz &
Levina, 2018).
Effect of technology on Recruitment and Selection
In the views of AlShamsi & Ajmal (2018), The importance has to be given to each factor that
is required for the recruitment of the employees in the organisation. The HR manager is a
person in the organisation that makes the recruitment of employees as per the requirements
and expectations of the company. The qualification of employees has been a vital part of the
company that makes them integrate with every function of the organisation. The HR manager
has to prepare the list of the requirement of employees that needs to be made for hiring and
recruiting the employees. The technology has made the organisation hire the personnel
without wasting the time as the job portals only make the selection of those candidates that
possess the qualities that are set by the company on the portal. This makes the company have
only those personnel that are meant for the achievement of goals of the company. HR of the
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company makes direct contact with the employees that makes them assess the qualities they
pose that make them have an effective contribution towards the attainment of goals (Singla,
Sethi and Ahuja, 2018). As per the report of HBR in 2017, 57% of business and organisation
has started using digital technology for their recruitment process and moreover 32% HR
executives are planning to use the technologies for making their recruitment to be made
online. HR executive of most of the organisation in Canada considers technology has the best
tool for the improvement in the recruitment process of the company and makes them use their
resources that make the organisation earn high profits (Rodriguez, et al., 2015).
Cost Reduction
According to Suleiman (2017)), The major role of technology has been saving the cost and
minimizing the wastage of cost that takes place in the recruitment procedure of the company.
The development of technology made the organisation seek for the employees who possess
the talent that helps in meeting the competition in a competitive environment that is spread
globally. For the success and attainment of quality talent, the organisation needs to adopt the
new technologies for having the required personnel in the organisation. The technology also
makes the organisations in Canada know the lack of employees with adequate experience
which are required in the companies (Villani, Rasmussen and Grimaldi, 2017). This makes
them have the recruitment of employees beyond the geographical boundaries for filling up
the vacancies. The lack of exteriorise employees in the organisation was due to lack of funds
and high cost involved in the recruitment and selection process of the organisation. The
advancement in technology has made the organisation to bring the solution to the problem of
the organisation regarding the cost of recruitment. This made the companies to hire the
employees at low cost with evident use of technology. This also helps in using the financial
resources in proving the adequate training and development to the employees that will make
them work as per the needs of the company (Suresh & Gupta, 2018). The screening cost has
been diminished with the use of IVR for the recruitment of employees and makes them work
with proper knowledge and talent. The innovation of technologies made the candidates search
for the job on the portals and websites that plays a significant role in pooling the employees.
The usage of the right tools in the organisation, HR will be able to hire the right personnel in
the organisation with high retention. The high retention of employees directly helps in
reducing the wastage of cost in the company. This reduces the training and induction cost that
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is provided to all the new employees in the organisation (Visnjic, Neely and Jovanovic,
2018).
Human errors
In words of Warnaby and Shi (2018), technology will help in reducing and lowering the
human error that takes place in the hiring process of the organisation. This makes them take
each and every activity to be made online with the use of technology where the involvement
of manpower is less. The reduction of human errors makes the recruitment of employees on
the basis of their talent and knowledge, not based on biases that took place due to human. The
technology has made the selection procedure to be very clear for the employees as the
standards are set the same for everyone that makes the recruitment of employees based on it.
This will not make any errors for the selection of employees on the basis of the age, sex or
any other factor which is not relevant for the hiring of employees (Ward, 2016). HR
executive decides on the basis of their personal choice due to the biased nature. This creates
issues in the selection process of the employees as the qualified and talented employees do
not get placed due to the compelling decision that is taken by the HR executive on the basis
of unwanted and unverified feedbacks of the people. Such decisions of the HR executives are
not beneficial for the company as well as for the employees (Bocken, et al., 2014). This
makes the organisation a negative impact on the goodwill of the organisation. This makes the
organisation have a lack of qualified and talented employees in the company that adversely
affect the productivity of the organisation. The use of technology makes the organisation
have a single standard that makes it hire and recruit the employees that are required for
meeting with the goals and objectives of the company. This makes the organisations in
Canada to train the HR executive so that no bias or compelling decision can be taken by him
(Brunswicker and Vanhaverbeke, 2015). This will make the employees of the organisation
have a sharp eye on the recruitment process of the company. This will help in generating
several ideas that are supporting the organisation, for the achievement of its target and gaols.
This also makes the HR executive make its list of qualities that are required in an individual
to work in the organisation so that it can make the best for the company for its success and
growth (De Clercq, et al., 2015).
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Improvement in quality and efficiency
According to Grimm and Paffhausen (2015), The use of technology in the organisation makes
the recruitment process to be done with high coordination and communication. This is
required in the organisation so that they can meet with the requirement and needs of the
company. The technologies make the organisation hire the personnel that is required for
increasing the efficiency in the organisation. The technology helps in improving the quality
of recruitment that is made in the organisation by improving the process of screening so that
it could make the recruitment of employee that is required in the organisation. The use of
technology has brought the automation process in existence that made the hiring process to be
made in a proper and adequate manner (Halme and Korpela (2014). The automation process
helps in shortening the process of hiring that makes the organisation to hire the employees
most easily. The candidates prefer the recruitment to be made easily and the reverb needs to
be required at early. The high involvement of time in the hiring process makes the candidate
shift to other offers that make it easy to work in the organisation (Harrison and Lock, 2017).
The process of automation majorly focuses on recruitment of employees that are required for
the organisation irrespective of considering the cost that takes place in the recruitment. The
organisation makes the hiring of candidates that are for the long term and helps in making a
good impact on the services that are rendered by the company. The improvement of
technology has reduced the paperwork and made the employees give their test online so that
they can derive the results online (Hillary, 2017). This improves the quality of work and
process of the organisation for hiring the employees by checking the test with accuracy and
authenticity. This will help in meeting with the requirement of the organisation and getting
the best candidates that will help in giving the best results to the organisation that is required
by the organisation. This will lead to the implementation of technology in an effective
manner by training and guiding the employees to use in an effective manner (Hillson, 2017).
In the views of Johnson (2015), Technology helps in innovating new things and new products
that make the organisation earn high profits. The growth of the organisation in today’s world
can only be made with the effective use of technology in it. The use of technology makes the
organisation improve the communication that is required for transferring the message in an
easy manner. The improvement in communication will help the HR executives to make their
communication in a proper manner that helps in seeking the appropriate candidates for the
organisation (Kammerlander, et al., 2015). The communication is required in the organisation
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