Identifying the Impact of Trade on FedEx's Goods and Services

This research project investigates the impact of increasing trade across borders on the goods and services of Federal Express (FedEx). The study, grounded in a case study approach, explores the firm's globalization strategies, market entry methods, and the challenges encountered in international markets. The methodology includes an interpretivism research philosophy and the use of primary data collected through questionnaires from FedEx stakeholders. Key findings reveal that most respondents possess knowledge of globalization, recognize its positive impact on business growth and success, and identify market share enhancement as a major benefit. The research also highlights the challenges faced by FedEx, such as cultural diversity and legal barriers. The project provides a detailed analysis of these factors, offering insights into the complexities of global trade and its implications for businesses like FedEx.

RESEARCH
PROJECT

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................1
INTRODUCTION...........................................................................................................................2
METHODOLOGY..........................................................................................................................3
FINDINGS.......................................................................................................................................4
DISCUSSION................................................................................................................................10
CONCLUSIONS............................................................................................................................10
REFLECTION...............................................................................................................................11
REFRENCES.................................................................................................................................12
.......................................................................................................................................................13

Topic-
“To identify the impact increasing trade across the boarders of goods and service”. A
study on Federal express (Fed ex).
EXECUTIVE SUMMARY
Globalisation is the process through will organisation offer their product as well as
services to customers at global level. In addition to this, globalisation is beneficial concept
because it help in increasing customers as well as sales of business. This research project is
based on Federal express (Fed ex) which is an courier industry organisation founded in 1971 and
its founder is Freserick W. Smith. Respective organisation is offering variety of services such as
Post delivery, express mail, third party logistics and freight forwarding. This research is going to
identify business strategy while going global. Therefore the research is assist in creating a clear
aim and objective of the firm so that they can attain desired objectives. In order to identifying
view point and opinion of individual it is required to analyse appropriate methodology as for this
research primary approach will be best suitable that determiner views of different stakeholders.
All these aspects will denoting desired results of this research.
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INTRODUCTION
Globalisation is the process though which an organisation spread of their products,
technology, information as well as job across the national boundaries. In simple term, through
globalisation organisation develop international influence or start operating on international scale
(Taylor, 2017). This assignment is based on Federal express which deals in courier delivery
services. Founded in 1971 and its founder is Freserick W. Smith as well as they are serving at
worldwide level. Product offering by respective organisation are Post delivery, express mail,
third party logistics and freight forwarding. Main of this research project is to identify the impact
of increasing trade across the boarders of goods and services.
In relation of the research, aim and objectives are framed by the researcher. Main motive
behind framing these is to provide guidance to overall research team in conducting an effectual
research for Waitrose within right direction. In addition to this, conducting research is beneficial
because it will also aware organisation about latest trends, challenges, benefits as well as issues
of globalisation which influences business growth and development in the economy (Salvioni
and Gennari, 2017). With reference to this, aims and objective for the research for Waitrose on
globalisation are as follows :-
Aim of the research -
“To identify the impact increasing trade across the boarders of goods and service”. A
case study on Federal express (Fed ex).
Objectives of the research -
 To understand the concept of globalisation and its importance.
 To identify the factors that influence the trade of goods and services across the boarders.
 To access the effect of globalisation in terms to gain competitive advantage in Booths.
 To provide suggestive measures to increase trade across the boarders of goods and
service.
Research questions
1. What is globalisation?
2. What are the factors that influence the trade of goods and services across the boarders?
3. How to access the effect of globalisation in terms to gain competitive advantage in
Booths ?
4. What are measures to increase trade across the boarders of goods and service ?
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METHODOLOGY
This is important part of entire research project because it refers to the collection of
information and data with the motive of business decision. Research methodology is systematic
planning which help in conducting research within effective manner. Important part of this are
mention below :-
Research philosophy – It is related to the belief of researcher in which pattern are shown
for gathering information as well as conducting analysis for respective study (Surugiu and
Surugiu, 2015). There are mainly two type of research philosophies i.e., positivism and
interpretivism. Thus, for conducting this research interpretivism approach will be use by
researcher because it will assist in gathering finding out valuable data for the gathered
information.
Data Collection methods – There are some data collection tools through which
information will be gathered for conducting research. Mainly there are only two type of data
collection method i.e., primary and secondary. Explanation of these are as follows :-
 Primary method – In this method of data collection information gathered is first hand as
well as not been published in any books, journal or newspaper before. There are several
methods of primary data collection such as online survey, face to face interview,
observation, focusing on group, questionnaire and so on. Furthermore, these are most
important methods where data is collected from first hand as well as have accuracy which
result in easy framing of research project.
 Secondary method – In this method of data collection information has been utilise which
already been published in any paper, books, journal and so on. Secondary data collection
method is cost effective as well as not time consuming.
In this following research, primary data collection method will be use by researcher for
collection data as well as information (Stark, 2015). Along with this, questionnaire will be utilise
for collecting primary data.
Quantitative Research – It is the research in which statistical and numerical data will be
uses for conducting research. Quantitative data gathering involve several methods which gain
outcomes in numerical form. There are few examples of quantitative data collection strategies
such as experiments as well as clinical trials, surveys, interviews, questionnaire and so on which
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gather information through close ended questions. Benefit of using quantitative data is their
numerical outcomes in which data is statistically analysed.
Qualitative Research - It is the procedure in which in-depth knowledge of specific
phenomena will be gain. Qualitative research method is the primarily exploratory research as
well as it utilise for understanding different opinions, reasons and motivations (Stenning, 2016).
There are some common methods for qualitative research such as focus groups, individual
interviews, observations and so on.
In the following research, quantitative research method will be use by researcher for
determining quantitative research method. Motive behind adopting this method is to identify data
in correct manner and by correctly data analysis. The statistical analysis of data will assist in
getting more effective outcomes.
Sampling: In the present research, random sampling method has been selected by the
researcher for completing this research project. For this research, 30 respondents has been
chosen who are stakeholder of Federal express (Fed ex).
Time Horizon - It is related to the overall time that have been taken by researcher for
conducting the entire research in effective manner. In relation of the existing research,
investigator have used cross sectional studies as in this information is gathered at once for
answering framed research questions.
Ethical issues - It is important for investigator to follow all the core ethics of research in
for making it free from any type of obstacles or hindrance. Moreover, for conducting research in
effective manner it is important for an researcher to take permission from the respondent before
using their personal information shared by them (Hotho, Lyles and Easterby‐Smith, 2015).
Along with this, it is necessary or important for not to share gathered data as well as information
of respondent with any third party.
FINDINGS
For conducting this research primary source such as Questionnaire will be utilise for data
as well as information collection. This help in gaining view point of people related to the concept
of globalisation and its impact on Waitrose. Questionnaire for conducting entire research are as
follows :-
Q1. Do you have any knowledge about the concept of globalisation ?
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 Yes
 No
Q2. Does globalisation help an organisation to gain growth and success ?
 Yes
 No
Q3. What are the major benefits of globalisation to a business firm ?
 Higher business profitability
 Enhance market share
 all of the above
Q4. What are the different ways through which an organisation can enter into the international
market ?
 Strategic alliances
 Franchising
 Joint venture
Q5. What are the major challenges faced by Federal express (Fed ex) while entering into the
new market ?
 Issue related to diverse culture
 Tax and Tariff plan
 Legal barriers
Q6. Ant suggestion for the organisation Federal express (Fed ex)
Theme 1: Knowledge about the concept of globalisation
Q1. Do you have any knowledge about the
concept of globalisation ?
Frequency
 Yes 25
 No 5
Interpretation – After going through the above graphical presentation it has been analysed that
most of the people have knowledge about the concept of globalisation. While conducting
research questionnaire has been given to 30 respondents out of them 25 are saying that they have
knowledge related to the concept of globalisation. Whereas, remaining 5 are saying they don't
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have any knowledge about it. So in this situation before conducting research investigator explain
concept of globalisation then conduct entire research.
Theme 2: Globalisation help an organisation to gain growth and success
Q2. Does globalisation help an organisation to
gain growth and success ?
Frequency
 Yes 22
 No 8
Interpretation – After going through the above mention graphical presentation it has been
identified that globalisation help organisation in gaining growth as well as success. While
conducting research it has been identified that out of 30 respondents 22 are saying that
6
Yes No
0
5
10
15
20
25
30
25
5
Column B
Yes No
0
5
10
15
20
25 22
8
Column B

globalisation result in growth and success of company. On the other hand, 8 people are not in the
favour that business expansion result in growth and success of Waitrose.
Theme 3: The major benefits of globalisation to a business firm
Q3. What are the major benefits of
globalisation to a business firm ?
Frequency
 Higher business profitability 10
 Enhance market share 15
 all of the above 5
Interpretation – From the above mention graphical presentation it has been identified that there
are several major benefits an organisation can gain such as higher business profitability, enhance
market share and all these two. One of the major benefit is enhance market share and 15
respondents out of 30 are in the favour of this. After this, another benefit is higher business
profitability and 10 respondents are in the favour of it. Whereas, 5 respondents are saying
company will gain all the above mention benefits through globalisation will gain by Waitrose.
Theme 4: The different ways through which an organisation can enter into the international
market
Q4. What are the different ways through which
an organisation can enter into the international
market ?
Frequency
7
Higher business profitability
Enhance market share
all of the above
0
2
4
6
8
10
12
14
16
10
15
5 Column B

 Strategic alliances 10
 Franchising 10
 Joint venture 10
Interpretation – After going through the above mention graphical presentation it has been
identified that there are major three ways through which Waitrose can expand their business at
global level such as Strategic alliances, franchising and joint venture. Out of 30 respondents 10
people are in the favour of franchising, 10 are saying strategic alliance will be good for Waitrose.
Whereas, remaining 10 are in the favour of Joint venture for Waitrose.
Theme 5: The major challenges faced by Federal express (Fed ex) while entering into the new
market
Q5. What are the major challenges faced by
Federal express (Fed ex) while entering into
the new market ?
Frequency
 Issue related to diverse culture 15
 Tax and Tariff plan 5
 Legal barriers 10
8
Strategic alliances
Franchising
Joint venture
0
2
4
6
8
10
12
10 10 10
Column B

Interpretation – After going through the above graphical presentation it has been identified that
concept of globalisation have both negative and positive aspects. There are several barriers faced
by the organisation while doing business at global level such as issues related to diverse culture,
legal barriers as well as tax and tariff plan. One of the major challenge faced by Waitrose it
related to diverse culture and out of 30 respondents 15 are in the favour of this. Apart from this
10 respondents are saying every nation have different laws as well as regulation so issues related
to legal barriers will be faced by respective organisation. Whereas, remaining 5 are in the favour
of tax and tariff plan.
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Issue related to diverse culture
Tax and Tariff plan
Legal barriers
0
2
4
6
8
10
12
14
16 15
5
10
Column B