Evaluating Work-Life Balance and Enrichment at Matalan Retail Ltd

This research report investigates the impact of work-life balance and enrichment on the productivity and success of Matalan Retail Ltd. The study, conducted using a quantitative research method, examines the importance of work-life balance, its impact on employee performance, and strategies Matalan can employ to foster equality and diversity. The research includes a literature review analyzing secondary sources and primary data gathered through questionnaires. The report delves into the benefits of work-life balance, such as reduced stress and enhanced employee motivation, and explores how enrichment experiences can positively influence productivity. The methodology chapter outlines the research approach, including the use of positivism philosophy, deductive approach, and survey strategy. The report concludes with findings on how Matalan can create a positive work environment and improve its overall success.

Unit 11
Executive Summary
This particular research work is based on the selected topic associated with the Impact of
better work-life balance and enrichment on productivity and success of an organisation for which
a research work is lead on Matalan Retail Ltd. This research work would yield a better

understanding about the need and importance of management of impartiality and miscellany to
provide a work-like balance and enrichment experience that leads a crucial role in improving
success and productivity of an organisation. For this purpose, evaluation of secondary sources
are made on literature review section where as primary form of data is also gathered through
questionnaire. Utilization of quantitative method of research has been made to ensure better and
easy presentation and communication of research outcomes.

Research Topic :Impact of better work-life balance and enrichment on
productivity and success of an organisation. A research work on Matalan
Retail Ltd
Chapter 1: Introduction
1.1.) Background to the study
Work-life balance is a vital conception related with the leading a proper coordination and
balance between the work and personal life of an individuals. Proper management of work-life
balance is vital as it leads to enrichment of experience and ensures a more positive workplace
atmosphere that is free of stress and workload (Jiang and Shen, 2018). Thus, management of
work-life balance has become vital for an organisation. Matalan is basically a well known British
fashion and other homeware retailer situated at Knowsley, England, UK. The current particular
research has been taken out on Matalan Retail Ltd in order to evaluate the Impact of enrichment
and work life balance on productivity and success of an organisation.
1.2) Research aims & objectives
Research aim
The aim set out for current research work is, “To evaluate about the impact lead by better
work-life balance and enrichment on productivity and success of an organisation”. A research
work on Matalan Retail Ltd situated at Lewisham Retail Park, Loampit Vale, London SE13 7SN,
United Kingdom.
Objectives of Research
 To investigate about the Work-Life balance and Enrichment Experience.
 To evaluate about work-life balance and enrichment experience and its impact on
productivity and success of Matalan Retail Ltd.
 To determine the ways that could be adopted by Matalan Retail Ltd to create equality and
diversity that lead to Work-Life balance and Enrichment Experience.
1.3) Rationale for the research
The rationale and main purpose behind selection of current research topic is based the fact
that proper management of work-life balance and enrichment has become vital for a company to
ensure a more positive working environment and enhanced motivation level of employees. Thus,
1

selection of current research topic is valid and rationale from professional view point as yield
better information regarding impact of Work-Life balance and Enrichment Experience on
productivity and success of a firm along with ways to ensure its proper management and
creation. Further, it is also important from personal aspects of researcher as enhanced managerial
skills and other learning competencies are also assured by current project.
1.4) Research questions
 What is importance is lead by Work-Life balance and Enrichment Experience on
performance of employees?
 What impact is lead by better work-life balance and enrichment experience on
productivity and success for Matalan Retail Ltd?
 How Matalan Retail Ltd can create equality and diversity that lead to better Work-Life
balance and Enrichment Experience?
Chapter 2: Literature Review
It refers to evaluation of secondary data to developing good understanding about current
area of study by assessing the past performed investigation over related topic or area of study
(McNall, Tombari, and Brown, 2019). Under this several different sources such as journal
articles, books, web pages and other published sources are assessed by the investigator in order
to gather the view point of several different authors and then critically evaluated to understand
the area of study from different perspective. The literature review act as creating a foundation for
an investigation with the help of which an investigator determine the literature gap to conduct
primary information over the study.
The balance between Work-Life and Enrichment of Experience
The information presented by Baral. R., 2020, the work life balance is considered to
major issue of paramount which is very crucial for the individual, families, government,
organizations ands society. The changes within the technological as well as economic
environment has enhanced the pressure of employees and organization as well. Addition to this
with the increasing presence of women within organization the nuclear families as well as earner
couple increases the requirement of work life balance among worker which results into an
integral part of employee expectation from the employer. In case, when the worker found it
difficult to manage balance between their work and life then it leads to decrease in their morale
2

as well as motivation to perform work which in turn have a direct influence over their
productivity and the organizational performance at a larger scale. This has provided a new
definition to career success. Now the career success sis not remain limited to promotions as well
as lucrative assignment but also presented an ability to balance between the non work and work
life. In context to that, managing the organizational policies and practices to relation with
providing a work life balance to employees has now found biggest challenge for employer
(Bansal and Agarwal, 2019).
The influence of enrichment experience and work-life balance over productivity of employees
and success of Matalan Retail Ltd.
According to adnan Bataineh, K., 2019, the work life balance explains ways in which one
become able to priorities the time and energy between personal and professional life. This is one
of the major concern for organization to delegate the role and responsibilities in such a manner
that employees be able to maintain a balance between their personal and professional life. This is
so because when employees have a balanced work and life then it will help them in staying stress
free while working which in turn provide the with intrinsic motivation to perform their role in
effective manner. This in turn support Matalan Retail Ltd. in maintain a workforce with full
motivation and enthusiasm which contribute toward enhancing their performance and at the same
time support in achieving the success and competitive edge at marketplace. Despite of all this the
Matalan Retail Ltd. Must also focuses toward provide the enrichment experiences to its
customers, as by providing employees with some personalized benefit like work from home
option, paid vacations, training to overcome issues they are facing etc. Then this in turn help in
keeping them motivated and aligned with the work without any kind of pressure which in turn
provide them with an option to improve maintain a balance within their life (Premchandran and
Priyadarshi, 2020). As when employees being able to get flexibility in their working then it
become easier for them to maintain balance in their life. This in turn bring up a positive impact
over employees in term of increasing their efficiency, motivate them toward working, encourage
them to perform well, keep them satisfied with job, maintain a positive working culture etc. and
hence further results into achievement of organizational success.
3

The ways that Matalan Retail Ltd must adopt for creating equality and diversity for maintain
Work-Life balance
Through perception of Venable. D., 2020, as the competition in market is raising it is
creating a pressure over retailers to offering such products that can meet with sophisticated need
of customer which is only possible when innovation is maintained within organisational offering.
The innovation practices can be achieved only by maintaining diversified workforce which
integrate different skills, experience and capability to execute new idea each time. So, by
maintaining diversity at workplace the Matalan Retail Ltd. Become able to maintain the offer
high quality [product and services. But this thing doesn’t remain enough to operate well in
market, as to enhance the productivity and performance of employees it is crucial for the Matalan
Retail Ltd to manage equality and work life balance among employees. This is so because by
providing equality in work, growth opportunity and value at workplace, it become easier to keep
employees motivated and satisfied with their work (Lee and Sirgy, 2019). This in turn further
support them in performing their work as per the given criteria and time limit which support
them in managing a required balance between personal and professional life
Chapter 3: Methodology and Data Collection
This chapter of research provides information regarding the procedure and set of methods
which are utilized for determining, choosing, collecting and analysing data based on a particular
topic (Lee and Sirgy, 2019). For conducting and leading out a research various methods are
adopted an analysis and evaluation of which is provided below with the use of research onion
together with appropriate justification for selection of appropriate method for current
investigation.
4

Figure 1: Research onion, 2020.
Research Philosophies- Four types of philosophies of research are their which includes
positivism, realism, Pragmatism and interpretivism. For current particular research work
utilization of Positivism research philosophy has been made as it provide more effective testing
of quantities and lead better evaluation of set objectives (Chhetri, 2019). Beside this, application
of Positivism philosophy is also a more systematic and scientific way of leading out current
study.
Research approach- Deductive and inductive are two common parts of second layer of
resrch onion which reflects the approach for a research. From these two type of approaches
utilisation of deductive approach is adopted and utilized for current particular research approach
as it provide a higher level of flexibility and easy scanning of numeric and quantitative data
(Talmage and Knopf, 2017).
Research strategy- This is the third layer of research onion comprises of many strategies
like survey, interview, case study, experimental research, observation, etc out of which
utilisation of survey strategy is most justifiable and appropriate on the basis of nature of current
investigation. The justification for implication and utilisation of survey strategy is that it leads to
collection of accurate data from larger number of participates to maintain the validity and
reliability of research outcomes.
Choices of method- Commonly there are three common form of research method which
includes qualitative, quantitative and mixed type of method for investigation. In order to lead out
and conduct current investigation in an efficient way application of quantitative form of research
5

method is utilized for current study which leads to gathering and efficient collection of numeric
data that is much easier to present and communicate as compare to theoretical information (Sirgy
and Lee, 2018). Thus, adoption and utilisation of quantitative method is justifiable as it inures
better presentation and enhanced communication of research outcomes in measurable form
through use of various charts, graphs and tables.
Time Horizons- From cross sectional and longitudinal form of time horizons, utilisation of
cross sectional time frames is more suitable for this particular research work as it makes use of
Gantt chart to present all activities at single point and also ensures smaller time duration for
efficient completion of investigation.
Collection of data- Basically data could be collected by investigator from primary and
secondary sources out of which utilisation of both have been made for current study. The main
reason and justification behind use of primary is that it ensures gathering of most renewed and
6

updated form of data directly from selected participants thus, remove chance of obsolesce of
facts and data. On the other side, use of secondary source of data collection are also viable for
current study to present information about past findings and facts which provide base and
support from the current study.
Sampling- It is a viable selection tool which is utilised by investigator to select a limited
number of participates from a larger or complex population (Julien, Somerville and Brant, 2017).
With respect to current study, a sample size of 30 participants had been picked and chosen by
investigator from the employees of the Matalan Retail Ltd through utilisation of random method
of sampling. Use of following below stated questionnaire would be made for the purpose of
collection of data for current study.
Questionnaire
Q1) Do you having any understanding regarding the concept of enhancement practice and
work-life equilibrium?
a) Yes
b) No
c) Neutral
Q2) What are the key benefits associated with having proper Enrichment experience and
work-life balance for an organisation?
a) Enhanced Motivation level of employees
b) Reduction in operating cost
c) Better performance and efficiency
Q3) Are you agreed with the fact that enhanced job satisfaction and better employees
engagement are also lead by enhancement practice and work-life equilibrium at workplace?
a) Agreed
b) Disagreed
c) No Idea
Q4) As per your opinion what impact is lead by work-life balance and enrichment
experience on overall success and productivity of Matalan Retail Ltd?
a) Positive
b) No impact
c) Negative
7

Q5) Why ensuring proper work life balance and enriched experience is so important and
needed for Matalan Retail Ltd?
a) Reduction in stress and heath problem
a) Improved engagement and retain talented employees
c) Increase productivity
d) Positive working culture
Q6) What kind of role is played by equality and diversity in creating and leading a better
work life balance and enriched working environment within a company?
a) Direct role
b) No role
c) Indirect role
Q7) Is any kind of disadvantage or drawback is also associated with management of work-
life balance and enriched experience?
a) Yes
b) No
c) Lack of perception
Q8) What are the ways that could be adopted by Matalan Retail Ltd to ensure better of
Enrichment experience and work-life balance?
a) Allowing schedule flexibility
b) Encouraging short breaks
c) Allowing unpaid time off for life events
d) Facilitating work from home
Q9) What steps could be taken by Matalan Retail Ltd to bring equality and diversity at
workplace which ensure better Enrichment experience and work-life balance?
a) Fair HR prcatises
b) Effective communication
c) Participative management
Q10) Any further recommendation for Matalan Retail Ltd to have Enrichment experience
and work-life balance?
8

Chapter 4: Data analysis and interpretation
For interpretation and analysis of data collected from 30 employees of Matalan Retail Ltd
use of below stated pie charts and table of frequency is made:
Theme 1: Concept of enhancement practice and work-life equilibrium
Q1) Do you having any understanding regarding the concept of
enhancement practice and work-life equilibrium?
Frequency
a) Yes 24
b) No 2
c) Neutral 4
Interpretation
An evaluation had been from current investigation that out of a total of 30 participants, 24
were having understanding regarding the concept of enhancement practice and work-life
equilibrium where as 2 were unaware of this work-life balance concept along with the 4 other
left out respondents who seemed to be neutral on current topic of enhancement practice and
work-life equilibrium.
Theme 2: Key benefits associated with having proper enhancement practice and work-life
equilibrium
Q2) What are the key benefits associated with having proper
Enrichment experience and work-life balance for an organisation?
Frequency
a) Enhanced Motivation level of employees 11
9