CBMS Assignment 2: Evaluating Impartiality, Risk, and Structure Needs

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This report addresses impartiality, risk management, and structural requirements within a hypothetical laboratory setting. Task 1 identifies and suggests ways to minimize impartiality risks, particularly concerning self-interest and confidentiality, referencing ISO 17025 standards. It emphasizes assigning responsibilities to unbiased personnel and maintaining client confidentiality. Task 2 focuses on the Hawkins National Laboratory, providing an organizational chart and job descriptions for roles like the Laboratory Director, Dr. Brenner, and other staff. The organizational chart highlights reporting relationships to minimize conflicts of interest, aligning with ISO 17025. The job descriptions outline responsibilities and qualifications, ensuring proper role definition and adherence to international standards. The report concludes that understanding and implementing international standards are crucial for defining structure, reducing partiality, and ensuring effective laboratory operations.

CBMS- Assignment 2
Impartiality, Risk Management and
Structural Requirements
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Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................4
Identify any risks to impartiality in this scenario. There may be more than one. For each risk
that you identify, suggest some ways that these risks to impartiality could be minimized or
eliminated.................................................................................................................................... 4
Task 2...............................................................................................................................................6
a) Draw an organization chart for the Hawkins National Laboratory.........................................6
b) Prepare job descriptions for Dr. Brenner, Will Byers, Mike Wheeler, Maxine Mayfield and
Nancy Wheeler based on the information in the scenario and the requirements of ISO 17025..8
Conclusion..................................................................................................................................... 10
References......................................................................................................................................11
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Introduction
Impartiality means treating each individual equally with proper fairness. While organizing any
task, there is a need to maintain risk associated with it properly. For commencing operations,
structure requirement is important so that appropriate reporting relationship will be going to
facilitate among various individuals. This project consists of two tasks which include a series of
some hypothetical issues and problems. These issues need to minimize properly by using
relevant and appropriate standard tactics. The first task will focus on impartiality risk which
arises in front of any individual and related with international standard. Such an attribute needs
to be answered properly so that defined concepts can be understood properly.
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Task 1
Identify any risks to impartiality in this scenario. There may be more than one. For each
risk that you identify, suggest some ways that these risks to impartiality could be
minimized or eliminated.
Wild Horse is a laboratory which provides support to render appropriate treatment to horses.
Many people take advice from a specialist in a laboratory so that effective services would be
rendering. KhalDrogo is an owner of the laboratory and works as manager of such laboratory as
well. A race leads to hold every Saturday afternoon for enhancing awareness regarding horses.
Winner of such race secure various prizes and every person do their best to secure such a prize.
For making such race ethical, a sample of Horses urine is sent to the laboratory so that
interpretation can be made regarding the horses that are treated with any banned substances or
not. If specialist found any deviation in such sample then such candidate disqualifies
immediately and such position provided to second position horse.
During the last Saturday race, it was found that horse treated with a banned substance
“Fastrunner”. But such horse is related with a specialist uncle and the second horse is owned by
KhalDrogo and his brother. The situation is critical in front of specialist that what really need to
do. Here, chances or risk related with partiality is high. Following are some of the risk which
relates with impartiality:
 One of a risk of impartiality is self-interest under which specialist found a blood
relationship. This creates chances of lack of fairness in the decision-making process.
Moreover, such individual will be not going to consider any ISO related with work as a
specialist. Moron, it is a specialist moral duty to treat each and every single individual
properly and equally. As per the ISO 17025, laboratory management is committed
towards impartiality (Standard, 2016).
 Another risk is related to confidentiality where the laboratory needs to maintain
information of their customers private. As per the ISO/17025, confidentiality needs to
ensure at the time of testing (Impartiality and confidentiality, 2018). But in the present
context, there is no need to facilitate information confidential and it remains to disclose in
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front of organizers. If specialist will be not going to disclose such data, then it also
creates a situation of partiality which creates a potential risk to impartiality.
These are a certain risk which might arise in front at the time of testing urine of horses. The
specialist needs to follow ISO/17025 properly so that they can provide a relevant and proper
report. Following are some of the ways through which these risks to impartiality get minimized
(Parisi, 2018). These steps are essential to ensure so that relevant and effective outcome would
be raised properly:
 The laboratory needs to assign duty and responsibility of checking to such personnel
which never compromised with their duties and obligations. If they found that specialist
has any sort of relationship with concern test then they need to change such individual at
the right time. This is a first and foremost thing which enables and support in handling
such issue properly. Wild Horses can apply this ISO at the laboratory so that nothing
could be compromised with ethics and values of the business.
 Another risk which needs to eliminate is confidentiality. As per the ISO/17025:2017, the
laboratory is committed to facilitating information secret from which it is created or of
their clients. This will enable the specialist to draw proper and ethical testing and
formulation of the report. Wild Horses need to commit with this aspect as well so that
every personnel commits towards their charge and responsibilities properly.
Wild Horses need to follow such aspects and attribute properly so that each and every test report
become effective. They need to facilitate information about specialist confidential and managers
do not have to share such data with their clients as well as with owners. If KhalDrogo found that
such concern person has any relationship with results then they need to free them from such
charge. This enables them in follow up each and every ISO properly.
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Task 2
Hawkins National Laboratory is a famous laboratory which facilitates in providing a test of
electromagnet fields. Business follows a suitable organizational structure which assists them in
performing each and every task properly. Various individual charges with different roles and
responsibilities and at last, need to report to the Deputy Secretary of the department. The
business also includes their ISO 17025 while performing various task and duties. It is important
to draft an organizational structure to define the overall responsibility of the manager. All the
activities need to align in the legal frame so that responsibilities and work design and operated in
a defined manner. Moreover, each person needs to facilitate effective reporting relationship so
that better and effective outcome would take place.
a)Draw an organization chart for the Hawkins National Laboratory
This is an organizational chart of Hawkins National Laboratory where each person is charged
with their roles and responsibilities. Moreover, they assist in facilitating operations of the
laboratory properly so that agreed targets would be accomplished. This organizational structure
chart will enable a better understanding of reporting relationship so that individually perform
better as well as conflict of interest among them decline (Cosh, et. al., 2012). Hence, to provide
better and effective gain, personnel need to follow this chart properly:
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(Figure 1: Organisational chart of Hawkins Laboratory)
This organization chart signifies reporting relationship which at Hawkins Laboratory so that ISO:
17025 would be following properly(Dao, 2018). As per the standard, conflict of interest needs to
minimize or eliminate from business and its operations. Thus, by defining roles and
responsibilities each and every individual become able to perform various task and duties
properly. Laboratory director of Hawkins Laboratory needs to report to the lab deputy secretary.
Moreover, this hierarchy needs to be followed by downside individual as well. Like EMF lab
manager, internal audit manager and manager of lab directly reporting to lab director. This also
leads to reducing chances of conflict and problems arise between such individual.
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Deputy secretaryof department
Dr. Martin Brenner
(Laboratory Director)
Will Byers
(Administration)
Mike Wheeler
(EMF lab manager)
Nancy Wheeler
(Manager)

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b)Prepare job descriptions for Dr. Brenner, Will Byers, Mike Wheeler, Maxine Mayfield
and Nancy Wheeler based on the information in the scenario and the requirements of ISO
17025.
Whenever firm is going to hire an individual, they need to describe the job and its associated
position to such person (Reedand Bazalgette, 2018). This will help and make appropriate
selection of the best candidate for the vacant job position. Below are certain job descriptions for
various job positions at Hawkins Laboratory so that management can assess better and suitable
candidate at desire job position:
Laboratory Director
Job Title: Laboratory Director
Location: Hawkins National Laboratory, Australia
Reporting: Deputy Secretary
Responsibility: To handle various staff individual and their work by making information confidential
Job Purpose: To define each individual their role as well as work properly to reduce conflict arises at the
workplace. Needs to ensure that international standard followed properly.
Main Duties:
 To handle and manage the interest of each individual.
 Properly implement international standard for laboratory out of which ISO: 17025 is
important.
 To use standard things and ensure that proper report deliver to clients
Laboratory administrator
Job Designation: Laboratory administrator
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Location: Hawkins National Laboratory, Australia
Job profile: To perform properly by ensuring that things getting operate properly. Moreover, it is also
essential to deliver proper training to each staff personnel for a better outcome.
Laboratory administrator duties and responsibilities:
 To look upon material that things working properly.
 To provide effective training to employees so that material would be utilized properly.
 To evaluate that activities perform under define standard or not.
 To ensure that ISO: 17025 implements effectively.
These are job descriptions which need to consider by Hawkins National Laboratory while
assessing and fulfill vacant job position. By using such job description, management can
describe job position and profile to the individual so that they can facilitate and operate things
properly.
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Conclusion
It gets interpreted from the above discussion that international standard is important for a
business to define their structure and reduce chances of partiality. There is a need for
management to understand the situation of partiality and define suitable suggestions to eliminate
such partiality aspects. Moreover, management needs to understand ISO: 17025 under which
conflict of interest need to minimize as well as use an appropriate organizational chart so that
individual understand their reporting relationship. By preparing an appropriate job description, a
vacant job position can be fulfilling by recruiting desire candidate for such a job position on a
frequent basis.
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References
 Cosh, A., Fu, X. and Hughes, A. (2012). Organisation structure and innovation
performance in different environments. Small Business Economics, 39(2), pp.301-317.
 Dao, T.T.T. (2018). The Model OfPerformance Based Evaluation Of Civil Servants In
Vietnam. Archives of Business Research, 6(2).
 IMPARTIALITY AND CONFIDENTIALITY. (2018). [Online] EUROLAB. Available
at: http://www.eurolab.org/documents/EUROLAB%20Cook%20Book
%20%E2%80%93%20Doc%20No%2019%20Impartiality%20and
%20Confidentiality_2017.pdf. [Accessed on 24 August 2018].
 Parisi, N. (2018). Assessment of the effectiveness of anti-corruption measures for the
public sector and for private entities. Rule of Law and Anti-Corruption, 2018(1), p.2.
 Reed, B. and Bazalgette, J. (2018). Organizational role analysis at the Grubb Institute of
Behavioural Studies: origins and development. In Coaching in Depth (pp. 43-62).
Routledge.
 Standard, B. (2016). General requirements for the competence of testing and calibration
laboratories (pp. 17025-1999). AS ISO/IEC.
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