E143: Imperial Hotel - Analysis of Leadership, Management Policies

This report analyzes the management and leadership challenges faced by Imperial Hotel, a part of the Star Hotels chain. It identifies issues such as ineffective leadership, poor monitoring and control procedures, and failure to adopt information technology. The report reviews management theories and proposes solutions, emphasizing the importance of leadership qualities, effective communication, and a customer-oriented approach. The analysis also highlights the need for robust management, customer feedback, and continuous improvement in policy execution to enhance the hotel's performance. Desklib offers similar solved assignments for students.

INTRODUCTION TO MANAGEMENT
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Table of Contents
Introduction................................................................................................................................3
Analysis of the Problem : Ineffective leadership and management by previous Heads of
Department and supervisory staff including poor monitoring and control procedures.............4
Conclusion..................................................................................................................................8
Bibliography...............................................................................................................................9
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Introduction
Management is a versatile topic. It encumbers the prospects of planning, forecasting,
delegation, execution of policies. It is the prospect, which includes in it the scenario related to
the management in the managerial prospect. It is the realm in a organizations functioning.
Excellence in management can lead to defining concept in the global village. The most
important prospect in the management is the allocating of tasks clubbed with execution and
review of the same. The flowchart if followed can result in incredible output. In this scenario
the hotel named Imperial Hotel is subject to lacuna in the management scenario leads to
complicacies in the functioning of the same simultaneously. The functioning in the
organization is subject to parallel audit, which can enrich its functioning. The management
policies are to be implemented in a progressive maneuver. The audit is to be recorded in a
detailed manner and is to be provided in the management meeting held in the annual and half-
yearly frequency. The objections if any in the execution of policies are to be chartered and
are to be implemented. The policies are to be subject to development in the larger prospects
and to be reviewed by the managerial officials. The managerial officials are to introspect on
any matter that arises during the course of activities that are ascertained. The managerial
scenario is subject to change with the execution of policies and is to be maintained
simultaneously. The drastic changes in the management if implemented can lead to positive
results.
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Analysis of the Problem : Ineffective leadership and management by previous Heads of
Department and supervisory staff including poor monitoring and control procedures
With the advent of information technology, the whole world of business is going through a
sea change in operational and management practices. Progress in information technology is
momentous and monumental. Such abrupt changes in the scenario can be implemented with
the adaptation of leadership qualities and execution of the same. The scenario that has been
figured in the aspects of Imperial hotel were basically of the lack of managerial and
development skills along with the implementation of the same simultaneously. The lacuna
that prevailed in Imperial Hotel was basically due to accountability and review of the same.
Besides, it faltered to adopt use of information technology systems and become efficient in
fast paced, mostly, ad hoc changes in the sphere of IT innovations. It failed to incorporate an
effectively functioning reservation and management system. It has been identified that lack of
cohesion among its team members were the major reason of failure of adoption to
information technology into its operations. The progressive development can be achieved by
the execution of policies and by proper and critical review. These would boost in the
functioning of the organization. The hotel would have upgraded the system of management
and every detail regarding the hotel is to be scrutinised in a detailed basis to upgrade the
scenario and boost the scenario of the hotel. The executives of the hotel are to progressively
take a note of the tasks prevailing in the functioning of the organization. The task force
entrusted are provided with the responsibility to deliver in a systematic manner and provide
the details of the same to the organization regularly. The details are to be provided in a
systematic manner. The delegation system that is being followed in the hotel is subject to
change taking into outcome the services encountered. The system of change to be
implemented is to be in a hierarchy of procedure. The management plays a pivotal role in this
regard. The managerial scenario should be at the realm to eradicate any issues regarding the
hotels perspective. The management should be accountable for the decisions it delivers.
Moreover, the authorities assigned under the scenario are also liable to be accountable just as
the management. The managerial prospective should introspect on the issue regarding the
curtailment in the trend and marketing aspects should also be checked and simultaneously
checking the position of the organization. The task should be explained to the working class
in a professionalised scenario and proper training system should be crafted along with its
execution. The execution is subject to change with the draft in the policies.
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Summary of the Problem
Imperial Hotel is a hotel and restaurant in London. It is one of the key star hotels in the star
group and is operated in a chain proforma. The management scenario in the early days was
proficient but with the passage of time, the performance of the management shifted gears
exceedingly. The progressive though at a slow pace but with the extension in the time
pendulum the nature and characteristics of the officials seemed a drastic change in the
performance of the same simultaneously. The drastic changes led to the development in the
prolonged scenario simultaneously.
Management plays a pivotal role in the functioning of an organization. The management in
any organization is the blue print for its immediate functioning. The managerial scenario
provides a zest in the functioning of the organization (Sekaran and Bougie, 2016). In this
scenario, it speaks about Imperial Hotels, which is a chain of the Star Hotels. Imperial Hotels
functioning and management has not been up to the mark in this respect. The leadership of
the aforementioned hotel lacked in the effective vision for implementation of policies. The
policies in the management were not up to the mark in its execution. The policies regarding
effective management is possible when there is proper execution of task allotted along with
its auditing from time to time. Every organization in a hierarchy or in chain based system
must work in systematic and detailed manner. This would enable free flow of information
along with the peers and the execution in the task force would be simplified. The
communication system should be swift in its execution. The policies in the taskforce have to
execute in a detailed manner to eliminate lacuna in the proceeding (Behn, 2014).
A review of management theory to one specific problem in the case with appropriate use of
essential texts and academic reading
There are a number of management theories that enhance the execution of the policies
accordingly (Denhardt and Catlaw, 2014). The management policies crafted by the scholars
are the detailed presentation of the research undertaken by them. The execution of the
policies crafted by the scholars would help in the progressive development of the
organization (Fransenet et al., 2013). In the effective execution of management policies every
organization are to follow certain procedure which effective communication, responsive
interpersonal relationship, efficient functioning of the team, creating a friendly atmosphere
for the execution of policies, understanding financial aspects, aspire to grow, led by example.
These policies are to be executed to enhance the functioning of the organization
simultaneously (Guénin et al., 2014). The effective execution can result in the progressive
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development of the organization. The management policies in the execution can help
execution of the policies accordingly. The management in the execution has to be proficient
in its approach towards the development of the organization simultaneously. An effective
manager is the developer of the people in the organization. The effective manager adds to the
development of the organization simultaneously.
A summary and justification of key proposals for the resolution of the problem in the
organisation
The most vibrant prospect in an organization is the leadership qualities, which the leader is to
acquire to present out a transparent and productive functioning in the organization.
Leadership is a sequential system in which the progressive growth of the organization
depends on the functioning of the same (Chemers, 2014). Effective communication also plays
a pivotal role in the functioning of the same. It is the process to commercial success in every
organization. Managing and implementation of the same does add to the development of the
organization (Ramírez, 2013). The managerial effectiveness can be ascertained by the
execution of the managerial policies in the scenario. The managerial skills boost the morale
of the organization. It adds to the transparency of the organization and adds to the increase in
the goodwill of the organization simultaneously. In this world of globalization every
incidence has been virtualised which has led to abrupt changes in the functioning of the
organization. This has led to the development in the sphere of delegating tasks in the realm.
None of the manual or mechanical tasks can be confined to the limited resources. The scope
has extended simultaneously in the functioning. The organizations operating are now led into
a virtual world where the functioning of the same has enhanced abruptly. It has led to the
swiftness in the functioning of the organization. The drastic changes in the global sphere
have reconciled the think tank in a common podium. The operators are the realm in an
organizations upbringing. It adds to the development, which is multidimensional. The sphere
of virtual world has changed the task orientation and execution abruptly. The execution in the
organization shifts gears with the review in a parallel sphere. The change in the scenario of
the organization especially the private sector is an element, which enhances competitiveness.
The competitiveness adds to the change in the policies along with the execution proceedings.
The execution adds to the organizations scenario at the global sphere. The sphere in the
development changes the scenario with the execution of policies. The approaches in the
organization should be executed in a diversified manner. The diversification in the
organization would add to the up-liftment of the organization.
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The executive class are responsible to the Board of Directors (Galaskiewicz, 2016). The
executives are to be robust in its functioning of the organizational scenario. The
organizational scenario are to change with the inclusion of the robust management. The
managerial scenario and the records of the hotel are to be considered to conclude on the
issues that may urge up. The scenario can be changed with the customer orientation
programme and feedback of the same in a detailed manner. The detailed prospects regarding
the hotel are to be subjected to reconcilement in the prolific manner. The detailed analyses in
the management prospective can add to the enhancement of the policies and execution of the
same. The execution policies in the implementation of the same are subject to the
development in the larger version. The implementation of policies in the organization are to
be executed in a systematic manner taking into account the pros and cons of the organization.
The implementation in the policies of the organization tends to shift gears with the execution
of the same simultaneously (Wickert et al., 2016). The alterations if any subject is to be
reviewed and matters regarding the same are to be tackled so on and so forth. The
implementations in the policies are to be recorded in the books of accounts and are to be
followed. Any drawbacks in the subjugation of policies are to be tackled accordingly in the
larger prospects of the organization. The alterations if any in the workflow are subject to are
shifted to lessen the rift in the same. The improvement in the execution of policies would
generate scope for development along with execution of the same in the larger prospects
simultaneously. The execution in the policies is subject to improvements in the larger
prospects and the simplified version should be provided in the training so as to eliminate flaw
in the execution of policies. The policies chartered are to be executed and reviewed
simultaneously to eliminate the flaw if any. The deliberation should be specific.
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Conclusion
The scenario that has been chartered in the above report is related to the leadership and
management policies that are to be implemented in a detailed manner. The scenario can
shuffle if the management policies are brisk and quick in its adaptation. The execution in the
policies is to be changed and detailed analyses are to be subject to be reported in the minutes.
The progress and development are subject to be changed with the execution of policies that
can lift the morale of the organization. The executive team is entrusted the task to keep the
record of the task that they are to provide the details of the same in the management
simultaneously. The management is to be robust in the nature of development of the
organization and deliver. The managerial prospects are to be provided at the meetings in the
organization that are ascertained. The managerial scenario tends to shift gears with the
execution of the policies. Moreover, the policies ascertained in the meeting are to be
chartered in the minutes. It keeps a check at all the happenings of the organization and helps
in the detailed reports of the organization. The minutes are an authentic report of the
functioning and maintenance of the same would enhance the performance of the organization.
It adds to the up-liftment of the organization and development in the sphere. The policies in
the organization are subject to alteration with the execution of the draft policies that are
formulated by the organization. These add to the development of the organization.
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Bibliography
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development in CSCL. Educational psychologist, 48(1), pp.9-24.
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Wickert, C., Scherer, A.G. and Spence, L.J., 2016. Walking and talking corporate social
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