Implementing Change Management Strategy at Fast Track Couriers

This report details a comprehensive change management strategy designed for Fast Track Couriers, addressing various aspects of organizational change. It begins by outlining the change goals, including impacts on employees, technology, and current processes, aligning these goals with strategic objectives such as enhancing market share and improving efficiency. A thorough cost-benefit analysis is presented, identifying the costs associated with the change and the potential benefits, along with a risk analysis that considers factors like employee demotivation and attrition. The report then proposes a change management plan, incorporating stakeholder management, a detailed communication plan for employees and stakeholders, and a phased training plan. A reporting strategy is also included, detailing the frequency and format of reports. The report concludes with a list of resources required for implementation and relevant references.

MANAGE
ORGANISATIONAL
CHANGE
NAME:

CHANGE GOALS
• Impacted
• Employees
• Technology
• Current Process
• How Impacted
• Change Management Implementation
• When Impact Realized
• During change management process

CHANGE GOALS RELATED TO STRATEGIC
GOALS
• Development and maintenance of cohesive workforce
• Enhancing the market share
• Efficiency in delivery timeline and an enhanced distribution system

COST BENEFIT ANALYSIS
• Change Requirement
• Identification of Resources
• Alignment of goals to strategic
• Cost of Change
• $45,000
• Risks
• Demotivation
• Attrition

COST BENEFIT ANALYSIS
• Benefit of Change
• Changes in policies due to the expected change management
• Assessment of Benefit
• Capability levels of employees will rise
• Categorized Changes
• F : Policies
• MF : Professional development
• NF : Industrial Relationship

RISK ANALYSIS OF CHANGE REQUIREMENT
• Risk And Barriers
• Technology
• Assessment of Employee Behavior
• Concerns among truck drivers
• GPS monitoring failure
• Analysis And Evaluation
• Resistance of employees to such change
• Migration Strategy
• Contingency Plan

CHANGE MANAGEMENT PLAN
• Change Management Methodology To Embed Change
• Aligning Initiatives With Vision For Fast Track Couriers
• Enhancing the market share
• Development and maintenance of cohesive workforce
• Creation of stable and influential coalition
• Address and mitigate the risks

CHANGE MANAGEMENT PLAN
• Stakeholder Management
• Key stakeholders – Suppliers, Customers, Clients and Employees
• Commitment Level: Utmost
• Concerns
• Communication
• Expectation Setting
• Communication Plan
• Employees and Stakeholders
• Message: To bring about change management
• Monthly
• Communicated through Email

CHANGE MANAGEMENT PLAN
• Training Plan
• Phased Training Plan
• Requirements To be identified
• Arrangement of Resources
• Implementation of training

REPORTING STRATEGY
• Written Communication
• Fortnight Reports
• Monthly Reports
• Stakeholder Communication
• Memo
• Emails

LIST OF RESOURCES
• Tools
• GPS Technology
• Employee Strength
• Supplies
• Finance support
• Maintenance Workforce

REFERENCES
• Ceptureanu, E. G. (2015). Research regarding change management tools on EU SMEs.
Business Excellence and Management Review, 5(2), 28-32.
•
• Carnall, C. (2018). Managing change. Routledge.
•
• Ceulemans, K., Lozano, R., & Alonso-Almeida, M. D. M. (2015). Sustainability reporting in
higher education: Interconnecting the reporting process and organisational change
management for sustainability. Sustainability, 7(7), 8881-8903.
•
• Cummings, S., Bridgman, T., & Brown, K. G. (2016). Unfreezing change as three steps:
Rethinking Kurt Lewin’s legacy for change management. human relations, 69(1), 33-60.
•
•