Implementing IM, Group Messaging, Discussion Forums, and Chat Rooms

This report examines the implementation of instant messaging, group messaging, discussion forums, and chat rooms within a workplace context. It begins by establishing the importance of effective business communication and the role of technology in achieving organizational goals. The report provides background information on the evolution of these communication tools, including their advantages and disadvantages, and discusses the historical context of instant messaging. The proposal section outlines the rationale for selecting instant messaging as a primary communication tool, supported by an analysis of secondary articles. The research approach focuses on identifying the benefits of instant messaging and its contributions to business domains. The report also addresses the advantages and disadvantages of using IM in the workplace. The conclusion summarizes the key findings, emphasizing the effectiveness of these communication tools in fostering collaboration, knowledge sharing, and overall workplace efficiency. The report emphasizes the importance of choosing the correct communication strategy and its implications for achieving business objectives.

Running head: IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING,
DISCUSSION FORUMS AND CHAT ROOMS IN THE WORKPLACE
Using Social Media in the Workplace to Communicate
Name of Student:
Name of University:
Author’s Note:

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IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING, DISCUSSION
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Table of Contents
Introduction......................................................................................................................................2
Background......................................................................................................................................2
Context.............................................................................................................................................3
Proposal...........................................................................................................................................4
Conclusion.......................................................................................................................................5

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Introduction
The effectiveness in Business communication has been considered with the various types
of the aspects which have been seen to be associated to the achievement of the business goals.
The managers of the organization have been further seen to be related to implementation of
different factors which define the effectiveness of conducting the business objectives. The
proposal plan aims to discuss on the relevant topic of implementation of group messaging,
instant messaging, chat rooms and discussion forums in the Workplace.
Background
The effectiveness of the communication in workplace as per the previous discussion has
been identified with assessment of Chat rooms, private & group messaging and discussion
forums. The effectiveness of the Chat rooms, private & group messaging is identified with the
successful collaboration which is critical in nature and this has also enabled the shares the ideas,
building complex interpersonal relationships and internal personal relationship. The new
communication technologies have been further seen to be developed as per the consideration of
complex interpersonal relationships. The new communication technologies are increasingly
common and telephone, email and FAX are not the only communication tool.
The information on private messaging and chat functioning has been identified with the
collaborative spaces which are considered as an effective communication tool and ensuring that
the teams are working together. It has been further considered that instant messaging is seen to
make the activities much easier general discussions of the team along with the updates of the
related projects. The main form of the advantages has been further discerned with online target

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FORUMS AND CHAT ROOMS IN THE WORKPLACE
and messages received with the other person. It has been also seen that IM is used for sending
short messages and conducive in the immediate collaboration of the employees in real time.
Some of the main form of the disadvantages of IM has been further discerned with making loud
alert tones and messenger settings, where the change of missing important message is high. The
main disadvantage of IM has been further seen with the need to log in and unhelpful log
messages.
Discussion forum is however considered to be efficient in nature which management and
employees together and allows for the scope of open discussion. The discussion forum is further
seen to be helpful for the purpose of knowledge dissemination and bringing the workforce
together. It has been further discerned that the tool is effective in achieving the organizational
knowledge.
Context
In order to proceed with the report the most effective selection of communication tool has
been considered with Instant Messaging (IM). This is identified as the online chat facility ideal
for real time text transmission via internet. A LAN messenger is identified to be similar to this
which is seen to be responsible for the dissipating short messages over LAN. IM dates from 1990
like Compatible Time-Sharing System (CTSS) and multiplexed information along with the
specific computing services from mid 1960s. During the initial time, it has been considered that
the IM was used as a service for the notification system and present services such as printing to
facility the communication when other users are logged in the same machine. During the time
protocols are spread within the networks peer to peer protocol were used such as talk, ntalk and
ytalk. The other users needed to be connected through server such as talker and IRC. It has been

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further discerned in various types of the other context the Zephyr Notification Services has been
seen to be particularly important for dissemination of the information associated to MIT's Project
Athena in the 1980s. This allowed the service providers to locate and deliver instant messages to
the users.
Instant messaging programs were further seen to be primarily used as real time text
system, where the characters appeared as they were typed. In the latter half of 1980s and into the
early 1990s, Quantum Link offered the users for availing the different types other facilities
which were seen to be directly related to the instant messaging and this kind of services where
further seen to be conducive to the users for the use of "On-Line Messages" (or OLM for short),
and later "FlashMail."
Proposal
The report proposed to discuss on the rationale for selection of instant messaging as the
most ideal tool in the workplace. The various types of the coherent arguments will be thoroughly
based on the analysis of the various types of the secondary article which are directly based to
prove on some of the main form of the factor which are seen to be associated to the discussion of
the advantages of instant messaging services. The main approach for the research will identify
the existing advantages of instant messaging and contributions of the same towards the business
domains. The main form of the research approaches has been further seen to be identified with
the reliability of the use of the Instant Messaging facilities. The research approach of the topic
has been further seen to be associated to the discussion of the outcomes of the formulated
research questions. In order to arrive at the suitability of the IM services the report proposes to
discuss on both advantage and disadvantage of using IM in workplace. The report will further

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identify the main implication which will be based on the selection of the implementation of
correct strategy and application of the business communication objectives.
Conclusion
The different types of the discussion related to the background of the report has been
identified with evaluation of the effectiveness of Chat rooms, private & group messaging and
discussion forums. The main form of effectiveness of the Chat rooms, private & group
messaging is identified with the successful collaboration which is critical in nature and this has
also enabled the shares the ideas, building complex interpersonal relationships and internal
personal relationship. The context discussion has further identified IM as the online chat facility
ideal for real time text transmission via internet. Quantum Link offered the users for availing the
different types other facilities which were seen to be directly related to the instant messaging and
this kind of services where further seen to be conducive to the users for the use of "On-Line
Messages" (or OLM for short), and later "FlashMail."