BSBMGT402 Implement Operational Plan & BSBADM409 Coordinate Resources

This project provides a comprehensive solution for BSBMGT402 Implement Operational Plan and BSBADM409 Coordinate Business Resources. It includes an analysis of an operational plan, focusing on project purpose, objectives, stakeholders, key targets, resource identification, budget, risk mitigation, and reporting processes. A resource management plan for Amazonia, a food manufacturing company, is developed, covering business overview, marketplace position, key activities, legal and ethical requirements, resource identification, stakeholder consultation, policy development, and budget projections. The project also includes a plan for implementation, a new employee induction process, and a monitoring framework. Finally, it includes a knowledge test covering key concepts and principles related to operational planning and resource management.

BSBMGT402 Implement Operational Plan &
BSBADM409 Coordinate Business Resources
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Table of Contents
Introduction.................................................................................................................................................2
Task 1 – Operational Plan Analysis.............................................................................................................2
Project purpose and its objectives............................................................................................................2
Project stakeholders.................................................................................................................................2
Key targets...............................................................................................................................................2
Identification of identified resources.......................................................................................................3
Project budget..........................................................................................................................................4
Risk and mitigation strategies..................................................................................................................4
Reporting and monitoring process...........................................................................................................5
Task 2 – Project: Develop a Resource Management Plan............................................................................5
Executive summary.................................................................................................................................5
Overview of the business type of business..............................................................................................5
Marketplace position...............................................................................................................................5
Key activity and area of operation...........................................................................................................6
Legal and ethical requirement..................................................................................................................6
Identification of the resources..................................................................................................................6
Stakeholder and internal consultation......................................................................................................7
Development of various policies.............................................................................................................7
Budgets and projections...........................................................................................................................8
Annexure: Templates...............................................................................................................................9
Task 3 – Implement and Monitor Performance.........................................................................................11
Part A: Planning for Implementation.....................................................................................................11
Part B: New Employee Induction..........................................................................................................14
Pact C: Implementation and Monitoring................................................................................................15
Task 4 – Knowledge Test..........................................................................................................................16
Conclusion.................................................................................................................................................21
References.................................................................................................................................................22
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Introduction
Operational plan is an effective process within the business to develop understanding regarding
the work function of the firm (Kovach, Hora, Manikas, and Patel, 2015). Business resource is
also related with the operational plan for the development of the project. To understand the
process in the most effective way four task is being performed in this assessment. Each of the
task provide suitable description regarding the process and analysis of the various activities that
is being performed by the business within the market.
Task 1 – Operational Plan Analysis
Project purpose and its objectives
The operational plan of the XYZ School clearly provides the view that the purpose of the project
is to provide superior quality of maintenance as well as development for the school. The primary
purpose is to maintain the 6 key principles of the school for the benefits of the students, teachers,
parents and school.
The objectives are as follows:
 To provide outstanding academic as well as co-curricular programs
 To encourage the students in excellence for learning, academic activity and other
personal activity
 To provide happy and dynamic education environment to the students
Project stakeholders
The primary stakeholders of this project is the executives and the management of the school,
then the teachers and the faculty members, along with the students and their parents. The
operational plan clearly show that the 6 key principles have great impact on the stakeholders of
the project where government regulation along with the financial and the risk management team
of school are also involved.
Key targets
The operational plan of XYZ School is having 6 different key principles and for each of them
they have separated key targets. The key target of the project clearly show that the school wants
to improve their education system and be in the position of top 25 in Australia. For the principle
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of teaching and learning it can be seen that they are having the target to strengthen the teaching
program within the school. The parents also need to have the effective contribution for the
teaching program within the school. Another key target of the school is to provide pastoral care
to their students so that parents have the level of well satisfaction with the school activity. The
school maintains an effective and strong communication policy with the students to develop their
education level. Furthermore, the school key target is to enhance the enthusiasm in every
students so that they participate in various co-curricular activities within the school premises.
School is also having the target for their operating budget to reflect at least 5% surplus. These are
the key target of the school operational plan for their development and improvement in the
activity.
Identification of identified resources
The human as well as the physical capacity that is required for the implementation of the project
is that they need support from all the teachers and the faculty members of the school. In this they
also required help from the students and their parents.
The listed resources that are generally required for the support of the planned activities are the
people, capital as well as the material goods. In this case the people are the management team of
school then the teachers and students. Capital is the required budget of the project along with the
various equipment and the technical infrastructure.
The resources are very much suitable for the relevant target of the school project. In this all the
teachers and the students are involved who will be required to develop their activity and their
academic knowledge within the field.
The resources that are identified within the project helps to maintain the strategic objective of the
school for their project development (Gao, 2017). All the resources that are included with the
physical, material as well as the people helps to develop effective action for the school.
The human resources of the project is beneficial for the school to maintain their academic
activity along with the development of education system for the students. All the identified
resource of the project is suitable and effective for the development of suitable objectives within
the process. It can be seen that the resources is quite effective for the project to develop their
business in the field.
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Project budget
Project Budget of XYZ school for the year 2012-2016
Project task Labor cost
($)/month
Material cost ($) Other cost ($) Total per task
($)
Curriculum
activity
600 500 500 1600
Teaching and
learning
600 1000 500 2100
Pastoral care 600 800 500 1900
Co-curricular
program
600 600 500 1700
Student
leadership
600 500 500 1600
Financial and
risk management
600 500 500 1600
Total 3600 3900 3000 10500
The funding that is required for the development of the project will be gathered from the school
tuition fees then the co-curricular activity in the school and also from the investor of the school
management team.
Risk and mitigation strategies
The tactical risk in the project are the interest of the students, along with the satisfaction level of
the parents for the various educational as well as academic activity of the students. To mitigate
this risk the strategies that is being utilized by the school is to access the students with the broad
range of opportunities for their learning. Another risk that is being faced by the school for their
implementation of the project is regarding the participation of students for the co-curricular
activity. To mitigate this risk, strategies like outdoor activity along with the formal reporting and
the teamwork activity in the school premises. There are various strategies that is being used by
the school project to maintain their activity in the field.
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Reporting and monitoring process
The process for the reporting and monitoring are as follows:
 Yearly Work plan for the project
 Yearly progress report of the project
 Final report at the end of 4th year on the progress of the project
The monitoring for the success of the project will be based on the various activity that is being
used by the number of students. The participation of the teachers as well as the parents of the
pupil in the various academic activity of school provides the view on the progression of the
project for the following years.
Task 2 – Project: Develop a Resource Management Plan
Executive summary
The organization Amazonia is the food manufacturing company that provide various range of
Acai berry juice to the market of Australia. The resource management plan along with the
various template is being provided in this assessment for the development of the firm.
Overview of the business type of business
The organization Amazonia is the health food company that is based in NSW and they produces
the various range of Acai based products especially for the Australian market. The founder of
this business is Dwayne Martens and it is started with the share of business for the import of
Acai berry from Brazil. The organization have developed in the wholesaling market with their
product and they have the revenue of almost 2.8 million dollar that also after three years. This
business is based on the sole proprietorship business as the owner of the firm brought the share
of one business from the company.
Marketplace position
The organization is having the suitable and effective position in the marketplace and this can be
understood with the expansion of the firm. It can be seen that their health food product is heartily
accepted by the people of Australia and for that the revenue of the firm within 3 years have
reached 2.8 million dollar. The organization is also planning to launch two new juice products in
the market of Sydney West.
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Key activity and area of operation
The key activity as well as the area of operation of the firm are as follows:
 Purchase the Acai berry from Brazil which is popular food over there
 They manufacture various products like juice bar from the Acai berry
 The organization also provide wholesaling to the supermarkets, then they have cafes and
so on
 The organization distribute their products in the most suitable and effective way within
the market (Bratton, and Gold, 2017)
 Acai based products is distributed to various supermarkets along with the health stores
and the juice bars for their customers
Legal and ethical requirement
The legal and ethical requirement for the organization to develop their resource management
plan are as follows:
 Federal law of Australia along with the state law is effectively required (McKinley et al.,
2017)
 International law for the human resource requirement within the firm
 Equal Employment Opportunity law also need to be maintained by the firm
 Ethical leadership along with the fairness and justice is also required for the firm
Identification of the resources
The list of resources that are required for the firm are as follows:
 Financial resources to maintain the funding as well as the expenditure of the firm
 Human resources are the strength of the firm to perform various activity within the
market (Wolf, and Floyd, 2017)
 Educational resources is also required to provide effective training to the staff members
of the company
 Physical resources is required where the proper workplace along with the information
system is provided
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Stakeholder and internal consultation
The stakeholders of the firm are the customers, staff members along with the shareholders and
the investors of the business. Internal consultation is the process which help the staff members to
maintain their working function in the firm. The process for the development of effective internal
consultation is to provide highly effective communication program among the HR manager and
the staff members of the firm (Bryson, 2018). Suitable training program along with effective
meeting session is required to maintain the employees.
Development of various policies
Development of Purchase policy and procedure
The purchase policy of the firm show the expansion of the firm and these are:
 People from various age group can have this products
 The price of the product starts from the range of 15 dollar
 The organization preferred the suppliers of Acai berry from Brazil
 The best suppliers of Acai berry is being selected by Amazonia
 Maintain the working function and the pricing strategy of the firm
Development of Quality control guidelines
The quality control guidelines are as follows:
 The products have the ingredient listed on the can for the customers
 The raw material used for the various products need to be farm fresh
 Export Quality Control and Inspection System is required to maintain the product quality
(Briassoulis, 2017)
 Maintaining suitable warehouse for the storage of product in the most healthy condition
 Process suitable laboratory analysis for the inspection of food quality
Development of re-order policies
The re-order or the inventory policies of the firm are as follows:
 R,Q which is the fixed replenishment point or the fixed replenishment quantity policy
 s,S policy is the minimum or the maximum inventory for the organization (Fox, and
Cowan, 2015)
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 Demand flow policy makes the re-ordering process much easier
 BaseStock is the R,Q policy that is being utilized by the firm
Development procedure for allocation and distribution
The process for the allocation and the distribution of the products are as follows:
 The allocation is based on the market demand
 The target period is based on the supply of the products
 The distribution of the products done to various places like the shopping malls and the
health food centers
 Distribution is done for the development of effective food for the customers
Budgets and projections
Elements price
Salaries and wages/
employees
40,000
Company benefits 50,000
Training and
development
20,000
Recruitment process
setup
30,000
Consultant and the
contract service
20,000
Office equipment 15,000
Supplies 5000
Travel cost 10,000
Total 190,000
The budget of the firm provides an effective view of the resource management planning of the
firm for the development of their products within the market. The organization is having the
most effective and the suitable working function to develop their business within the market.
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Annexure: Templates
Template 1: Request for Quotation
Name of the agency
Reference of Agency file
Date of RFQ
Response for time for quote
Work specification
Proposed order date
location
Commonwealth materials
Contract materials
Confidential information
Security information requirement
Additional data requirement
Template 2: Purchase Order
Name of Supplier:
Address:
Contact information:
Name of buyer
Address
Contract information
Quantity Description Unit Price Amount
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Total
Delivery address:
Delivery date:
Payment term:
Authorized by:
Template 3: Purchase Authorization Form
Date:
Vendor name:
Address:
Contact number:
Purchase process:
Purchase with P-card or the purchase order
Will be picked up or will be shipped
Shipping information: ground, 2day or overnight
Product description Unit price Item total Will be used for
Shipping and
handling
Backup documentation:
Template 4: Compliment and complaint form
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Name:
Address:
Contact information:
Select either Compliment, complaint or Feedback
Provide detail:
Date:
Task 3 – Implement and Monitor Performance
Part A: Planning for Implementation
Executive Summary
The organization Amazonia is having the suitable and effective process for the implementation
and the monitoring performance level of the firm. For this process the planning for the
implementation is effectively carried out within the firm.
Operational objective and outcome
The objectives are:
 To understand the process of implementation and monitoring
 To understand the importance of implementation planning
 To evaluates the work breakdown structure of the firm
Key stakeholders
The primary stakeholders of the firm are the investors, customers, staff members, suppliers,
creditors, firm management, union and all the people who are directly or indirectly is associated
with the firm.
Implementation schedule
Project implementation schedule provides the suitable and effective view for the work in
progress within the firm (Shephard, Shephard, Dimech, and Best, 2016). It also provides suitable
knowledge on the time requirement for the successful completion of the project.
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Work Breakdown Structure
Work breakdown structure is the key project's deliverables that help to manage the teamwork of
the firm in the most effective way (Qiu, and Yang, 2018). This shows the working process of the
firm to maintain their various actions in the field.
Chart: Work Breakdown Structure
Resource acquisition plan
Resource acquisition plan generally focus on some of the factors and they are:
 Wealth
 Social status
 Genetic information
 Childcare
 Personal history
 Salary
This plan consist the benefits for the stakeholders of the firm and also it help to maintain the
performance level of the company.
Budget consideration
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Amazonia
organization
Recruitment and
selection
interview
Training and
development
on the job
training
operational plan
monitoring and
implementation

Elements Price
Interview setup 5000
Salary of Faculty members for interview 10000
Recruitment advertisement 5000
Room rent 5000
Software used for candidates shortlisting 5000
Total recruitment process setup 30,000
Training program 10,000
Lecturers and trainers wages 10,000
Total training and development 20,000
Risk consideration
The risk is within the financial as well as the working process of the firm and this can be
eventually mitigated with suitable and effective strategy. The financial risk of the firm can be
mitigated with continuous monitoring at the expense of the firm.
Performance measures
The performance of the staff members within the business is being measured with the help of key
performance indicators (Gao, Chen, Mei, Huang, and Xu, 2017). This help the firm to maintain
the operational function of the staff members to reach the organizational target.
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Team training and development process
On the job team training is being provided by the firm so that new recruitment along with the
existing employees get suitable and effective training for the development of the firm. Training
is essential to provide suitable development process for the organization.
Part B: New Employee Induction
Process for recruitment and induction of new employees
The process for recruitment
 HR planning
 Job analysis
 Decision to recruit
 Selection of the resources and the methods
 Implementation of recruitment program
 Evaluation of recruitment program
The process of induction of the new employees is done with the suitable and effective training as
well as development program (Amini, Moghaddam, and Karabasoglu, 2017). This help to
maintain the activity of the firm in the most effective way to provide working function for the
employees.
Job role and responsibility
The job role and the responsibility of the HR manager within the organization is to maintain the
employees’ relationship along with the various training facility for the firm. Recruitment of the
candidates along with the compensation benefits and the wages of the firm is being maintained
by the HR managers of the firm.
Employee development
The development process for the employees in the firm is done with the help of effective training
process. This allows the organization to capture the working function of the firm and also it help
to manage the suitable and effective operational process.
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Training process
The training process that is being utilized within this organization is the on-the-job training
process (Genovesi, Carboneras, Vila, and Walton, 2015). It helps the workers to get knowledge
practically while performing their activity in the field. This effective for the firm to maintain the
performance level of the staff members and also help them to gather suitable working
knowledge.
Organizational policies
The organizational policies help to maintain various activity in the field. This allows the staff
members to identify their working function within the market and provide a valuable function for
the firm (Ashtiani et al., 2017). The organizational policy is to get attentive and hardworking
employees for the firm.
Pact C: Implementation and Monitoring
Budget performance and profits
The budget of the firm clearly shows that the organization is having the most effective
development process within the business. The recruitment and the selection setup process
required 30,000 dollars whereas the training program required 20,000 dollars. Other resource
budgets help the firm to maintain various activity in the field.
Satisfactory performance
The area of the satisfactory performance level of the employees shows that the firm is having
effective and suitable working function in the firm (Mamic, 2017). The workers are providing
their 100% on the job for the uplift of the firm in the market. This is one of the satisfactory
performance by the workers of Amazonia. They eventually help to build two new juice bar for
the firm.
Unsatisfactory performance
The organizational conflicts along with the lack of effective communication within the
organization is the process of unsatisfactory performance. It directly create impact for the firm to
maintain their working function and to provide suitable and valuable function for the firm.
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Monitoring, coaching, and supervision
The primary gap in the implementation process can be solved with the help of monitoring the
employees (Siami-Irdemoosa, Dindarloo, and Sharifzadeh, 2015). It can be seen that effective
monitoring process along with the coaching allow the firm to attract the employees and solve
their issues.
Highlight the implementation state
The implementation state within the organization is carried out with the effective change
management process (Letourneau, McCart, Sheidow, and Mauro, 2017). In this, the employee
resistance is the vital factor but it is developed with the help of the working function. It also
provides the effective ability of the firm for taking the plan to action and delivering it in the
market.
Task 4 – Knowledge Test
Answer 1
Operational plan is the process that provides the clear picture of the organization task as well as
responsibilities with the goal as well as objective of the firm (Parmenter, 2015). It is the plan for
the implementation of the strategies that is controlled through the strategic plan. Strategic
planning process is the outline for the goal of the firm in the long term. In this the operational
plan is the basically the work plan of the firm (Shi, Zhao, Zhou, Wang, and Bell, 2017). In
strategic planning process operational plan help to maintain a clear focus on the organizational
objectives.
Answer 2
Improve public relation: This help to maintain competition level in the market which also help
to attract the customers. Contingency plan helps to maintain the position of the firm as well as
avoid the risk of loss (Huntington et al., 2015).
Reduce uncertainty risk: Contingency plan work as the backup plan for the firm as it can be
seen that the future is unpredictable (Bowers, Oser, Salas, and Cannon-Bowers, 2018). These
backup plan help to maintain the situation of the firm.
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Continuity of the work: Contingency plan help the firm to maintain a continuation of the work
as there is numerous way can be utilized for the firm activity.
Answer 3
Communication: It is one of the primary issues that are related to performance as lack of
communication lead to poor performance level.
The solution for the issue: Communication needs to be practiced by the team members to
provide an effective solution. Various communication program needs to be developed by the
firm.
Trust: It is also an issue that is faced by the team for their performance level. Without trust, a
team cannot perform well in the market (Michalko, 2014).
The solution for the issue: Trust is gained with effective communication and sharing of every
detail with the team members. The practice of not hiding a single thing from the team members
need to be performed.
Answer 4
Brainstorming: It helps to encourage the open expression for any ideas that have the ability to
solve the problems with the project management (DuBois, Hanlon, Koch, Nyatuga, and Kerr,
2015). These helps the managers to select the best solution from all the possibilities.
Data collection: It one of the simple way to solve the problem within the project management.
In this process the data regarding the project management issues is being collected and thorough
analysis is done which help to make suitable decision for the project.
Answer 5
The project budget is the summation of the total monetary requirement for the project to achieve
the particular goal and objectives (Kerzner, and Kerzner, 2017). It helps in the estimation as well
as control the cost of the project for the firm.
The key deliverables of the project management are as follows:
 Training sessions
 Managing the scope
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 Resolving the issues
 User manual
 Budget control
 Human resource management
Answer 6
Human resource management: It helps to manage the people as well as the organizational
structure of the firm (Marcelino-Sádaba, Pérez-Ezcurdia, Lazcano, and Villanueva, 2014). It also
helps for the recruitment process along with the training and development, the performance
management, compensation and the payroll is maintained by this system.
Financial management: It helps the firm to manage the financial assets as well as the liabilities
of the firm and the project management. It helps to maintain various financial activity in the field
for the betterment of the process.
Answer 7
Benefits for risk management in project are as follows:
 Helps to anticipate the uncertainties in the project
 Communication process is elevated
 Helps to make better decision
 Budget is almost appropriate (Monczka, Handfield, Giunipero, and Patterson, 2015)
 The success rate of the project is effectively set
 Team have a focus for achieving the project goal and objectives
 Manage the expectation of the stakeholders
 Document the risk as well as the associated response for the project management
The reason that create potential risk are as follows:
 Financial risk
 Poor management
 Ineffective leadership
 Lack to track the project progress
Answer 8
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Steps for ensuring workplace safety regarding the usage of new equipment within the firm:
 Create safety manual for the workers
 Inspect the new equipment while purchasing them
 Train the employees with the new equipment (Helfat, 2017)
 Maintain effective communication with the workers regarding the working function of
the new equipment
 Investigate any kind of incidents that occur to any other organization due to the usage of
the new equipment
 Maintain the records of the equipment
Answer 9
The process are as follows:
 The requirement of the business for the development of equipment
 Once the need for the equipment is established then the purchase process is maintained
 In the purchase process the testing of all the equipment is done effectively (Tatli,
Nicolopoulou, Özbilgin, Karatas-Ozkan, and Öztürk, 2015)
 The equipment are then acquired by the firm to use it for the productivity process
 After the acquisition suitable training is provided to the employees
 The business is performed in the most effective way for the firm to maintain their
products
Answer 10
The organizational policies and the procedure that is effective for the firm to purchase any kind
of equipment or the other resources are as follows:
 Procurement activity of the firm to get effective funds for the acquisition of goods
 Purchasing agreement for getting effective products and the various resources from the
field
 Change management policy helps the firm to analyze the change within the company and
provide suitable decision for the acquisition of the product
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Answer 11
The four key legislation which have the effect on the operation that is being performed by the
business are as follows:
 Business structure and it help to maintain the organizational working process of the firm
in the market
 Leasing premises is also useful for the organization to maintain their lease and their
organizational premises in the most effective way (Mache et al., 2014)
 Employment is another legal policy that is being followed by the firm to maintain the
employees
 Risk management helps the firm to analyze any kind of risk within the organization and
provides effective resource to deal with it
Answer 12
The resources that are effective for the business operation are as follows:
 Financial resources as it help the firm to start-up the business and also maintain the
capital of the existing firm
 Human resources is essential for the firm to maintain the working function as well as the
development of the organization in the market (Akiba, Wang, and Liang, 2015)
 Education resources is also essential to provide effective training to the staff members of
the firm
 Physical resources is the properties or the equipment within the organization that help to
develop business
 Emotional resources is effective for the entrepreneurs to start their business in the market
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Conclusion
The paper eventually concludes the facts that the operational plan along with the various
organizational process is required for the development of business within the market. It also
concludes that business resources are the effective and the most suitable function for the firm to
develop their products within the field. It can be seen that various resources are being used by the
organization to maintain their position within the market and this help them to maintain working
process within the market. The paper also concludes the facts that operational plan along with
business resources have the ability for the successful completion of the project.
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