Reflective Approaches in Person-Centred Care, Healthcare Module

This report delves into the concept of person-centred care, emphasizing its importance in fulfilling patients' healthcare rights through dignity, respect, and personalized involvement in decision-making. The report is structured into three parts: the first part, covered in a brochure, focuses on training materials for new staff; the second part analyzes challenges faced by healthcare professionals in interpreting legislation related to person-centred care, and critically evaluates the effectiveness of health and safety, safeguarding, and protection measures. The third part includes a reflective log book, a written account based on two scenarios, a developmental plan with short, medium, and long-term goals, and an action plan. The scenarios detail the application of person-centred care principles in treating patients with food poisoning and severe back pain, highlighting the importance of coordinated, personalized care and reflective practice to address individual needs and improve outcomes. The report aims to provide a comprehensive understanding of person-centred care and its practical implementation in healthcare settings, while emphasizing the significance of legislative compliance, reflective practice, and continuous professional development.

Reflective Approaches in
Implementing Person Centred
Practice

Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Covered in Brochure....................................................................................................................1
PART 2............................................................................................................................................1
3. Challenges faced by health care professionals and others in interpreting different legislation
in relation to planning and provision of person centred care in your own setting.......................1
4. Using these themes on health and safety, safeguarding and protection, critically evaluate the
effectiveness in meeting the legislative requirements.................................................................2
PART 3............................................................................................................................................3
A. Reflective log book and a written account using two or more scenarios...............................3
B. Developmental plan to show evidence of developing show short, medium and long-term
goals.............................................................................................................................................6
C. Action plan based on developmental plan..............................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Person centred care is about the fulfilment of person’s healthcare rights. This includes the
treatment of a person with dignity & respect and their involvement in all type of decisions about
their health while receiving healthcare services. The scope of this concept is wide and also
includes the activities like determining the individual’s needs, wants, desires and goals at the
time of providing care (Person centred practices, 2020). This process has huge importance
because help in determination of the actual cause behind the issues or disease which is always
different in every different case. It is associated with two way benefits where create trust among
the patients about ascertainment of effective health care services and simultaneously aid the
medical professionals in providence of accurate medications according to cause and body type.
This is totally based upon the four principles includes dignity, respect, coordinated care and
personalised care. The main aim of this report is also related to understanding about the concept
of person centred care and its effective implementation with care settings.
There are 3 parts in current report. Part 1 covers about the development of material for
training to the new staff regarding improvement of knowledge for addressing dilemmas at the
time of implementing effective person-centred practice. The part 2 covers about information
upon different legislations that simultaneously fulfilled during the providence of person centred
care. In last, 3 part covers about the development of reflective log book for the evaluation of own
and others practice along with development of plan to improve skills and understanding.
PART 1
Covered in Brochure
PART 2
3. Challenges faced by health care professionals and others in interpreting different legislation in
relation to planning and provision of person centred care in your own setting.
There are different numbers of challenges that were faced by health care professionals while
interpreting different legislation. These issues are considering lack of time, insufficient amount
of capital, lack of knowledge about the regulations among service provider, lack of worker’s
engagement etc. All these are considering major problems that were faced by health care
professional in implementation of legislation related to the person cantered care (Britten and et.
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al., 2017). Barriers or challenges to the implementation of health and safety act in relation to the
provision of person centred care includes three themes which are traditional practices and
structures; stereotypical attitudes from professionals and factors related to the creation of person‐
centred interventions. These are main barriers that have negative impact on health care
professional and many others. For example: in implementation of regulations at health and social
care is difficult for health care professionals because for this, they need appropriate amount of
capital, time, support from the co-workers and talented employees who have better knowledge
about the laws and regulation. If all these are lack that turn to negatively affect over health care
professionals and they are not able in providence of person centred care to the patients. Along
with this, there are other main issues that were faced by health care professionals and others in
development of legislation of person centred care. Lack of technology support is biggest issue
because without this, health care professionals cannot implement legislation easily or timely
(Brooker and et. al., 2016).
4. Using these themes on health and safety, safeguarding and protection, critically evaluate the
effectiveness in meeting the legislative requirements.
Health and safety, safeguarding and protection are best themes that will be beneficial in
meeting the legislative requirement effectively. For example: The Health and Safety at Work
Act 1974 lays down extensive responsibilities on employers. Health care professionals must
defend the 'health, safety and wellbeing at work of all their workers, and also others on their
place, including casual workers, temps, clients, the self-employed, visitors and the general
public. Therefore, this act helps in meeting all requirements related with the legislative (Buetow,
2016).
This Safeguarding Vulnerable Groups Act 2006 was approved to support in avoiding of
harm, and risk of harm, by preventing persons who are deemed inappropriate to work with
vulnerable adults and children’s from acquiring way in to them via their work. The Independent
Safeguarding Authority was recognized as a result of this Act. Therefore, Safeguarding is
important for health care professionals to provides rights to their workers and protect patients
from any kind of risks. This act will also provide protection for workers who report neglect or
abuse including protection alongside any retaliation by the health care professionals. In addition,
they could be held responsible for any damages as well as harm caused by failure or negative
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response to report the abuse or neglect. Main purpose of this act is empowering them by cheering
them to make their own decisions as well as provide informed consent (Cheng and et. al., 2016).
PART 3
A. Reflective log book and a written account using two or more scenarios
Student Name
Qualification
Unit Number and Title
List the assessment criteria for which the activity provides evidence
The assessment criterion is totally based upon the fulfilment of the four principles include
dignity, respect, coordinated care and personalised care (Impedovo and Malik, 2016).
Scenario1: Give a brief description of the patient or service user or individual in need that
you have provided person centred care to
The person to whom I provided the person centred care had issue related to regular stomach pain.
The person was suffering from this issue from many past years. There were numerous places
from where he gets the treatment but unable to recover properly. He had the opinion that
medication only help to recover for short period of time and afterwards again start facing the
same issue. The person is 24 year old and have own business where most of the time he has to
work on late nights (Jones and Gallen, 2016).
Provide evidence of how you have provided person centred care taking into consideration
the key principles of person centred care. 1. Affording people dignity, compassion and
respect. 2. Offering coordinated care, support or treatment. 3. Offering personalised care,
support or treatment.
After ascertaining the information about the issue and lifestyle I decided to provide personalised
care. Here, all the principles of person centred care were fulfilled by me. I communicate with
dignity and respect with the person and that’s the reason about ascertaining deep information.
Further, I decided to provide coordinated care according to collected information along with
personal monitoring over results. This was the reason that able to get the positive results (Kitson
and Harvey, 2016).
Description of activity and how have provided person centred care for Individual 1
I admitted the person in hospital for personal care for 5 days. Here, I designed everything on the
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basis of gathered information from the food to medication. I always be in contact with the person
ask regular opinions about the improvement or changes in body. I provided the total information
regarding the chart of food and medication along with the main cause behind the regular
persistence of this problem. I told this was the case of severe food poison due to bad lifestyle and
food intake. The regular monitoring was the best in this approach that provides the opportunity to
made changes in medications and food routines according to the body requirement. Finally, able
to get the appropriate results where effective treatment was provided to a person.
Student Name
Qualification
Unit Number and Title
List the assessment criteria for which the activity provides evidence
The assessment criterion is totally based upon the fulfilment of the four principles include
dignity, respect, coordinated care and personalised care (McCance and McCormack, 2017).
Scenario2: Give a brief description of the patient or service user or individual in need that
you have provided person centred care to
The individual to whom I gave the specific focused consideration had issue related with severe
back pain. The individual was experiencing this issue from numerous previous years. There were
various spots from where he gets the treatment however incapable to recoup appropriately. He
had the sentiment that medication just assist to recuperate for brief timeframe and thereafter
again he started to begin confronting a similar issue. The individual is 34-year-old and have
sitting job where have to perform the functions by sitting over same place more than 8 to 9 hours
(McCormack and McCance, 2016).
Provide evidence of how you have provided person centred care taking into consideration
the key principles of person centred care. 1. Affording people dignity, compassion and
respect. 2. Offering coordinated care, support or treatment. 3. Offering personalised care,
support or treatment.
Subsequent to discovering the data about the issue and way of life I chose to give customized
care. Here, all the standards of individual focused consideration were satisfied by me. I speak
with dignity and respect with the person and that is the reason about finding out profound data.
Further, I chose to give coordinated care as per gathered data alongside close personalised
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monitoring of the results. This was the reason that able to get the positive outcomes (Moore and
et. al., 2017).
Description of activity and how have provided person centred care for Individual 2
I conceded the individual in emergency clinic for individual consideration for 3 days. Here, I
planned everything based on assembled data from the medication to physical exercise. I
generally be in contact with the individual to get some information about the improvement or
changes in body. I gave the all-out data in regards to the outline of physical exercise and
medicine alongside the primary cause behind the standard determination of this issue. I told this
was the situation of serious back pain because of awful way of sitting for than 8 to 9 hours at
single place. The aspect of monitoring was the best in this methodology that gives the chance to
made changes in prescriptions and exercise schedules as per the body necessity. At last, ready to
get the fitting outcomes where compelling treatment was given to an individual.
Produce a comparative reflective account on own provision of periods of person-centred
care (taking into account scenario 1 & 2)
While providing the care to the both patients, I felt very confident where overall process goes
very good with the few amount of issues. The health issue of both is totally different from each
other because one had issue of food poison and another had severed back pain. While treating the
patient of food poison issue got the good amount of support where easily able to grab all
different kind of information. But at the time of treating the another patient in the same situation
faced many issues as not want to share the personal information. Here, in this situation I was
realised that I am good in communication but not ascertain the same proficiency in the skills of
negotiation. During the period of treatment, the first patient with issue of food position was calm
and adhere all the directions provided by me. This was the reason the period of monitoring was
quite where able to complete the work on time without any discrepancies. But in the case of
second patient who was suffering from the issue of back pain not competent in adhering the
directions. Always tried to skip the exercise and medication. This would be the reason that not
able to complete the work on time and took the more period in recovery from the scheduled
chart. This situation depicts that I am good with person who is adhering the procedures able to
coordinate better. But, when any one not follow the instructions than not good to coordinate
where stress start creating and impacts negatively over the capability of getting positive results
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on time.
B. Developmental plan to show evidence of developing show short, medium and long-term goals
From the completion of reflective log regarding two different case scenarios able to get the
various information about self-strengths and weaknesses (Nolte, 2017). The whole description
also further aid in determination of opportunities and threat. The description of all is presented
below:
Strengths
 I am good in communication skills
 Good in building effective coordination
in case when people adhere procedures
 I hold calm nature and positive
behaviour
Weaknesses
 I am not good in negotiation skill
 I felt stress at the time when people not
adhering the procedures
 I don’t have conflict resolution skill
Opportunities
 Take the part in training programmes to
improve knowledge
 Ascertain the support of peers in
improvement of skills
Threats
 High number of professional who are
competent and possess different skills
 No body positively working in the
direction of improving some others
knowledge and skills
C. Action plan based on developmental plan
This part includes the formulation of action to improve skills and knowledge on the basis
of the weaknesses identified in the above section:
Goals Personal /
Professional Development
Plan ACTIVITY (Use
SMART targets) Current
Skills and Competencies
used in personal and
Indicate how you have
monitored your progress,
underpinning learning and
development theory. Add
time scales to show how you
intend to check your
Evaluate the effectiveness of
your personal development
plan
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professional plan progress throughout the
course of your plan.
Short Term Goals (3
months)
To get more than 20% hike in
negotiation skill within the
time period of 3 months
To accomplish this, I focus
over ascertaining training
from the professionals.
To monitor this I will take part
in simulated exercises within
every 15 days.
It is quite effective as
definitely able to get the
effective results in short
period of time.
Medium Term Goals (6
months)
To reduce the amount of stress
more than 50% within the
time period of 6 months
To attain this, I focus over
adopting self-control
procedures along with help of
peers.
To monitor the same going to
take part in multiple activities
at single time.
It is effective because self-
control is the best sustainable
technique (Sharp, McAllister
and Broadbent, 2016).
Long term Goals (1 year and
above)
To attain skill of conflict
resolution within the time
period of 1 year
To attain this, I focus over
joining class.
To monitor this, I perform
tactics in kind of real
situations.
This is good because
ascertaining knowledge and its
practice is the only way to
develop skill (Zoffmann and
et. al., 2016).
CONCLUSION
It has been concluded from the above report that approach of person centred care is based
upon four principles include dignity, respect, coordinated care and personalised care. This is the
effective approach towards the providence of best care to person. The application of this
approach is not easy. This requires the facing of many challenges like lack of staff and large
number of patients. It is an obligation over professional that must fulfil all the legislative
requirements at the time of providing person centred care. This help to perform the work under
the legal framework.
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REFERENCES
Books and Journals
Britten, N. and et. al., 2017. Elaboration of the Gothenburg model of person‐centred care. Health
Expectations. 20(3). pp.407-418.
Brooker, D.J. and et. al., 2016. FITS into practice: translating research into practice in reducing
the use of anti-psychotic medication for people with dementia living in care
homes. Aging & mental health. 20(7). pp.709-718.
Buetow, S., 2016. Person-centred health care: balancing the welfare of clinicians and patients.
Routledge.
Cheng, A. and et. al., 2016. The promoting excellence and reflective learning in simulation
(PEARLS) approach to health care debriefing: A faculty development guide. Clinical
simulation in nursing. 12(10). pp.419-428.
Impedovo, M. A. and Malik, S. K., 2016. Becoming a Reflective In-Service Teacher: Role of
Research Attitude. Australian Journal of Teacher Education. 41(1). p.6.
Jones, M. H. and Gallen, A. M., 2016. Peer observation, feedback and reflection for development
of practice in synchronous online teaching. Innovations in Education and Teaching
International. 53(6). pp.616-626.
Kitson, A. L. and Harvey, G., 2016. Methods to succeed in effective knowledge translation in
clinical practice. Journal of Nursing Scholarship. 48(3). pp.294-302..
McCance, T. and McCormack, B., 2017. The person-centred practice framework. Person-
centred practice in nursing and health care: theory and practice. 2. pp.36-64.
McCormack, B. and McCance, T. eds., 2016. Person-centred practice in nursing and health
care: theory and practice. John Wiley & Sons.
Moore, L. and et. al., 2017. Barriers and facilitators to the implementation of person‐centred care
in different healthcare contexts. Scandinavian journal of caring sciences. 31(4).
pp.662-673.
Nolte, E., 2017. Implementing person centred approaches.
Sharp, S., McAllister, M. and Broadbent, M., 2016. The vital blend of clinical competence and
compassion: How patients experience person-centred care. Contemporary
nurse. 52(2-3). pp.300-312.
Zoffmann, V. and et. al., 2016. Translating person-centered care into practice: a comparative
analysis of motivational interviewing, illness-integration support, and guided self-
determination. Patient Education and Counseling. 99(3). pp.400-407.
Online
Person centred practices. 2020. [Online] Available through:<
https://www2.health.vic.gov.au/hospitals-and-health-services/patient-care/older-people/
comm-topics/person-centred-practice >
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