Why Interpersonal Communication Matters for Employee Success
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This essay explores the vital role of interpersonal communication as an essential attribute for employees in the workplace. It emphasizes how effective communication facilitates the exchange of views and opinions, fostering a positive work environment and enhancing overall company performance. The essay highlights several benefits of interpersonal communication, including improved decision-making, skill development, increased confidence, conflict resolution, and enhanced employee morale. It further discusses how interpersonal communication fosters trust, maintains personal relations, improves coordination, supports training programs, and motivates employees. By valuing employees and ensuring clear message delivery, interpersonal communication contributes to a positive workplace culture, secures confidential information, and enhances overall effectiveness and credibility. The analysis concludes that interpersonal communication is crucial for employee motivation, satisfaction, and the achievement of company goals, making it an indispensable attribute for success in any organization. Desklib offers this essay and many other resources to support students in their academic endeavors.
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“Interpersonal Communication is an important attribute for all employees”.
Communication in the workplace is considered as one of the essential attribute for all the
employees. Through communication it can be easy for the employees to share their views and
opinions with each other. If effective communication is not there in the workplace then negative
affect can be seen on the entire activities of the company. It is important for the company to
maintain proper channel of communication so that information can be transferred in a proper
manner. Effective communication in the workplace is also important to achieve success in the
competitive market. Inter personal communication is one of the important factor for the
employee as it helps them to perform their task with dedication and efficiency. Also
interpersonal communication helps to maintain proper culture in the workplace (Dwyer, 2012).
So, in this paper the discussion will be made on the importance of interpersonal communication
for the employees. It can be agreed that interpersonal communication channel is considered as
the important aspect for all the employees as it can help in managing the entire operation of the
company.
Interpersonal communication is known as the process in which the employees can exchange their
information and feelings with each other. In this face to face interaction is made between the
individuals in the workplace. It is one of the best methods of communication through which it
can be easy for the employees to consider the right decisions. It has been examined that it is
necessary for the employees as it helps to take the right decisions by proper face to face
communication. If interpersonal communication is not there in the workplace then it can affect
the overall decision making process of the employees. If there is no proper communication
between the employees then it can also affect the overall productivity level and profitability of
the company. It has been investigated that managers take into consideration this process so that
proper solution can also be made of the issues which are done by the employees (Hargie, 2016).
There are various benefits that can help the employees in the workplace. It can be seen that if
interpersonal communication is there in the workplace then it can be simple to develop the skills
of the employees. Through interpersonal communication the employees who are working in the
workplace can develop their skills. They can easily know the mindset of the people who are
working in the workplace and can also know how to manage the difficult situations. Also with
1
“Interpersonal Communication is an important attribute for all employees”.
Communication in the workplace is considered as one of the essential attribute for all the
employees. Through communication it can be easy for the employees to share their views and
opinions with each other. If effective communication is not there in the workplace then negative
affect can be seen on the entire activities of the company. It is important for the company to
maintain proper channel of communication so that information can be transferred in a proper
manner. Effective communication in the workplace is also important to achieve success in the
competitive market. Inter personal communication is one of the important factor for the
employee as it helps them to perform their task with dedication and efficiency. Also
interpersonal communication helps to maintain proper culture in the workplace (Dwyer, 2012).
So, in this paper the discussion will be made on the importance of interpersonal communication
for the employees. It can be agreed that interpersonal communication channel is considered as
the important aspect for all the employees as it can help in managing the entire operation of the
company.
Interpersonal communication is known as the process in which the employees can exchange their
information and feelings with each other. In this face to face interaction is made between the
individuals in the workplace. It is one of the best methods of communication through which it
can be easy for the employees to consider the right decisions. It has been examined that it is
necessary for the employees as it helps to take the right decisions by proper face to face
communication. If interpersonal communication is not there in the workplace then it can affect
the overall decision making process of the employees. If there is no proper communication
between the employees then it can also affect the overall productivity level and profitability of
the company. It has been investigated that managers take into consideration this process so that
proper solution can also be made of the issues which are done by the employees (Hargie, 2016).
There are various benefits that can help the employees in the workplace. It can be seen that if
interpersonal communication is there in the workplace then it can be simple to develop the skills
of the employees. Through interpersonal communication the employees who are working in the
workplace can develop their skills. They can easily know the mindset of the people who are
working in the workplace and can also know how to manage the difficult situations. Also with
1

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proper communication it can be simple to collect the information which can assist in attaining
the positive results.
One of the reasons of effective interpersonal is related with enhancing the overall level of
confidence. By face to face it has been examined that top management can easily motivate the
employees to give their best towards the activities of the company. Also by face to face
communication the managers can share their views and opinion in a clear way which can affect
the overall working structure of the company. Also when there is proper inter personal
communication channel in the workplace then employees are also offered the chance to share
their views and opinion with the top management. Sharing their views ad opinion with the
management can help them to feel confidence. They can be confident towards their work which
is assigned by the higher authorities. By face to face interaction the employees can easily manage
the entire operation in the workplace by communicating with the management and other
employees.
Through proper interpersonal communication in the workplace the issues that exist between the
employees can also be sort out easily. Face to face interaction helps to enhance the overall
morale of the employees which directly impact the overall behavior of the employees in the
workplace. It can be stated that if in the workplace there is no proper interpersonal
communication then conflict or the issues can be enhanced between the employees. It is
important to boost the morale of the employees so that it can be simple for them to give their best
towards the organizational goals.
Interpersonal communication is also considered as the important attribute for the employees as it
can help to maintain trust between the employees and also with the management. Through proper
face to face communication the employees can communicate effectively by sharing their views
and opinions. It can be seen that this can help in maintaining the overall transparency in the
workplace. If there is proper flow of information then it can be simple for the employees to
understand the issue of the other employee easily. It can be seen that if there is no effective
communication in the workplace then employees will not able to share the important information
with each other and also it can result in the negative outcome. Through proper face to face
communication it can be simple for the employees to maintain their trust and it can help to
reduce the stress of the employees in the workplace (Walther & Valkenburg, 2017).
2
proper communication it can be simple to collect the information which can assist in attaining
the positive results.
One of the reasons of effective interpersonal is related with enhancing the overall level of
confidence. By face to face it has been examined that top management can easily motivate the
employees to give their best towards the activities of the company. Also by face to face
communication the managers can share their views and opinion in a clear way which can affect
the overall working structure of the company. Also when there is proper inter personal
communication channel in the workplace then employees are also offered the chance to share
their views and opinion with the top management. Sharing their views ad opinion with the
management can help them to feel confidence. They can be confident towards their work which
is assigned by the higher authorities. By face to face interaction the employees can easily manage
the entire operation in the workplace by communicating with the management and other
employees.
Through proper interpersonal communication in the workplace the issues that exist between the
employees can also be sort out easily. Face to face interaction helps to enhance the overall
morale of the employees which directly impact the overall behavior of the employees in the
workplace. It can be stated that if in the workplace there is no proper interpersonal
communication then conflict or the issues can be enhanced between the employees. It is
important to boost the morale of the employees so that it can be simple for them to give their best
towards the organizational goals.
Interpersonal communication is also considered as the important attribute for the employees as it
can help to maintain trust between the employees and also with the management. Through proper
face to face communication the employees can communicate effectively by sharing their views
and opinions. It can be seen that this can help in maintaining the overall transparency in the
workplace. If there is proper flow of information then it can be simple for the employees to
understand the issue of the other employee easily. It can be seen that if there is no effective
communication in the workplace then employees will not able to share the important information
with each other and also it can result in the negative outcome. Through proper face to face
communication it can be simple for the employees to maintain their trust and it can help to
reduce the stress of the employees in the workplace (Walther & Valkenburg, 2017).
2

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The next benefit is also related with fostering and maintaining the personal relations by taking
into consideration interpersonal communication. It can be stated that when employees
communicate effectively with each other then it can also help in maintaining their personal
relations with the employees (Ruesch, Bateson, Pinsker & Combs, 2017). By knowing the
behavior of each other it can be simple for the employees to maintain their relations with the
employees who are managing the routine activities. Interpersonal communication is effective
and also beneficial for rewarding the employees which directly foster the overall relation of the
employees. In the workplace it is important to maintain the relation of the employees so that it
can be easy to achieve positive outcome (Ashkanasy, Zerbe & Hartel, 2016).
The next benefit is related with proper coordination of the employees. If there is proper inter
personal communication in the workplace then positive impact can be given on managing the
activities. It can be seen that face to face communication can also boost the coordination between
the employees. It is necessary to maintain coordination between the employees and it can only be
done when employees communicate effectively with each other. Coordination is considered as
one of the important factor that can help the employees to achieve positive outcome. So, inter
personal communication is one of the best method that can help the employees in enhancing the
coordination with each other (Berger, 2014).
It can be seen that inter personal communication is considered as one of the important attribute
for the employees as the reason is related with maintaining proper training programs. It can be
stated that if there is proper communication channel in the workplace then it can be easy for the
employees to acquire knowledge and skills related to the entire activities of the company. The
knowledge and skill of the employees can be enhanced of the employees if there is proper
channel of communication in the workplace (Manning, 2014).
Interpersonal channel communication can also motivate the employees in the workplace. It can
be seen that when employees communicate with each other the feeling of motivation enhances
and it also helps them to manage their work with efficiency and dedication (Van Eemeren &
Grootendorst, 2016). It can be analyzed that when employees share their views and opinions with
each it can be seen that they feel happy and motivated (Leary & Baumeister, 2017). Motivation
is also considered as one of the factors that can be enhanced with proper interpersonal
communication in the workplace. By face to face communication it can be seen that information
3
The next benefit is also related with fostering and maintaining the personal relations by taking
into consideration interpersonal communication. It can be stated that when employees
communicate effectively with each other then it can also help in maintaining their personal
relations with the employees (Ruesch, Bateson, Pinsker & Combs, 2017). By knowing the
behavior of each other it can be simple for the employees to maintain their relations with the
employees who are managing the routine activities. Interpersonal communication is effective
and also beneficial for rewarding the employees which directly foster the overall relation of the
employees. In the workplace it is important to maintain the relation of the employees so that it
can be easy to achieve positive outcome (Ashkanasy, Zerbe & Hartel, 2016).
The next benefit is related with proper coordination of the employees. If there is proper inter
personal communication in the workplace then positive impact can be given on managing the
activities. It can be seen that face to face communication can also boost the coordination between
the employees. It is necessary to maintain coordination between the employees and it can only be
done when employees communicate effectively with each other. Coordination is considered as
one of the important factor that can help the employees to achieve positive outcome. So, inter
personal communication is one of the best method that can help the employees in enhancing the
coordination with each other (Berger, 2014).
It can be seen that inter personal communication is considered as one of the important attribute
for the employees as the reason is related with maintaining proper training programs. It can be
stated that if there is proper communication channel in the workplace then it can be easy for the
employees to acquire knowledge and skills related to the entire activities of the company. The
knowledge and skill of the employees can be enhanced of the employees if there is proper
channel of communication in the workplace (Manning, 2014).
Interpersonal channel communication can also motivate the employees in the workplace. It can
be seen that when employees communicate with each other the feeling of motivation enhances
and it also helps them to manage their work with efficiency and dedication (Van Eemeren &
Grootendorst, 2016). It can be analyzed that when employees share their views and opinions with
each it can be seen that they feel happy and motivated (Leary & Baumeister, 2017). Motivation
is also considered as one of the factors that can be enhanced with proper interpersonal
communication in the workplace. By face to face communication it can be seen that information
3
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can be conveyed easily which directly affect the overall environment of the company (Duncan,
2017).
To create positive environment in the workplace, it can be stated that interpersonal
communication has an important role. When employees in the workplace communicate with
each other it can be seen that the conflicts in the workplace can be reduced automatically which
can also affect the overall culture or the environment of the workplace. Therefore, it can be
stated that interpersonal communication helps to maintain the positive culture of the company
which can affect the productivity level of the employees in the workplace (Braithwaite &
Schrodt, 2014).
Value is also considered as one of the factor related to the employees in the workplace. It can be
seen that it is important to give value to the employees so that positive attitude towards work can
be maintained. In the workplace when value is given to the employees by communicating with
them then it can help to boost the positive attitude of the employees towards the assigned work.
Interpersonal communication also ensures that the message can be conveyed in a proper manner
to the employees so that they can perform their task accordingly. Through inter personal
communication it can be simple for the management to give value to the employees which not
only enhance their efficiency but also motivate them to give their best (Blaschke & Schoeneborn,
2016).
Interpersonal communication is also essential for the employees as it helps in securing the
confidential information. It has been seen that with face to face communication it can be simple
to convey the information to the trusted person which can also help to maintain the overall
working pattern of the company. It is necessary for the employees to maintain the working
pattern so that the activities can be managed in a proper manner. So, interpersonal
communication helps to maintain the confidentiality of the information in the workplace (Giles,
2016).
The overall effectiveness in the workplace can also be enhanced with the help of interpersonal
communication. In the business world efficiency is considered as one of the important factor as it
helps to achieve positive outcome towards the activities of the company. By having proper face
to face communication it can be simple for the employees to give their best towards the activities
4
can be conveyed easily which directly affect the overall environment of the company (Duncan,
2017).
To create positive environment in the workplace, it can be stated that interpersonal
communication has an important role. When employees in the workplace communicate with
each other it can be seen that the conflicts in the workplace can be reduced automatically which
can also affect the overall culture or the environment of the workplace. Therefore, it can be
stated that interpersonal communication helps to maintain the positive culture of the company
which can affect the productivity level of the employees in the workplace (Braithwaite &
Schrodt, 2014).
Value is also considered as one of the factor related to the employees in the workplace. It can be
seen that it is important to give value to the employees so that positive attitude towards work can
be maintained. In the workplace when value is given to the employees by communicating with
them then it can help to boost the positive attitude of the employees towards the assigned work.
Interpersonal communication also ensures that the message can be conveyed in a proper manner
to the employees so that they can perform their task accordingly. Through inter personal
communication it can be simple for the management to give value to the employees which not
only enhance their efficiency but also motivate them to give their best (Blaschke & Schoeneborn,
2016).
Interpersonal communication is also essential for the employees as it helps in securing the
confidential information. It has been seen that with face to face communication it can be simple
to convey the information to the trusted person which can also help to maintain the overall
working pattern of the company. It is necessary for the employees to maintain the working
pattern so that the activities can be managed in a proper manner. So, interpersonal
communication helps to maintain the confidentiality of the information in the workplace (Giles,
2016).
The overall effectiveness in the workplace can also be enhanced with the help of interpersonal
communication. In the business world efficiency is considered as one of the important factor as it
helps to achieve positive outcome towards the activities of the company. By having proper face
to face communication it can be simple for the employees to give their best towards the activities
4

Business Communication
assigned to them (McQuail & Windahl, 2015). The effectiveness can be maintained by the
employees by clarifying their queries and doubts with each other. When employees clarify their
queries with each other than positive impact can be seen on the overall goals which are set by the
company. It is necessary for the employees as it can help them to earn incentives by maintaining
their overall effectiveness at the workplace (Dillard & Wilson, 2014).
Interpersonal communication in the workplace is important for the employees as it helps them to
maintain credibility with the management. By having proper face to face communication the
employees can easily clarify their question with the management by emphasizing on maintaining
proper integrity. In the workplace it has been seen that management should prefer to
communicate with the employees by considering interpersonal communication as it can help to
maintain trust with the employees. It is the duty of the management to motivate the employees so
that it can be easy for them to maintain the relation with each other (Habermas, 2015).
By having proper face to face communication in the workplace the employees can have proper
aim towards the overall goals and objectives of the company. By communicating effectively with
each other the employees can focus on achieving the goals and objectives of the company (Hall,
2016).
So, by analyzing the paper it has been concluded that interpersonal communication plays an
important role in the workplace and it is one of the important attribute for the employees. By
having face to face communication in the workplace it can be easy for the employees to feel
motivated and happy. It has been seen that by having interpersonal communication in the
workplace the effectiveness can also be enhanced of the employees who are managing their
routine work.
Interpersonal communication can also help the employees to solve their queries with the top
management and also with the other employees who are doing the same task. It is important for
the employees to focus on maintaining inter personal communication as it can help in
maintaining proper coordination in the workplace. So, it can concluded that Yes, interpersonal
communication is considered as one of the important attribute for the employees as it can help
them to attain positive outcome and also it can give positive impact on the entire profitability of
the company.
5
assigned to them (McQuail & Windahl, 2015). The effectiveness can be maintained by the
employees by clarifying their queries and doubts with each other. When employees clarify their
queries with each other than positive impact can be seen on the overall goals which are set by the
company. It is necessary for the employees as it can help them to earn incentives by maintaining
their overall effectiveness at the workplace (Dillard & Wilson, 2014).
Interpersonal communication in the workplace is important for the employees as it helps them to
maintain credibility with the management. By having proper face to face communication the
employees can easily clarify their question with the management by emphasizing on maintaining
proper integrity. In the workplace it has been seen that management should prefer to
communicate with the employees by considering interpersonal communication as it can help to
maintain trust with the employees. It is the duty of the management to motivate the employees so
that it can be easy for them to maintain the relation with each other (Habermas, 2015).
By having proper face to face communication in the workplace the employees can have proper
aim towards the overall goals and objectives of the company. By communicating effectively with
each other the employees can focus on achieving the goals and objectives of the company (Hall,
2016).
So, by analyzing the paper it has been concluded that interpersonal communication plays an
important role in the workplace and it is one of the important attribute for the employees. By
having face to face communication in the workplace it can be easy for the employees to feel
motivated and happy. It has been seen that by having interpersonal communication in the
workplace the effectiveness can also be enhanced of the employees who are managing their
routine work.
Interpersonal communication can also help the employees to solve their queries with the top
management and also with the other employees who are doing the same task. It is important for
the employees to focus on maintaining inter personal communication as it can help in
maintaining proper coordination in the workplace. So, it can concluded that Yes, interpersonal
communication is considered as one of the important attribute for the employees as it can help
them to attain positive outcome and also it can give positive impact on the entire profitability of
the company.
5

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References
6
References
6
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Ashkanasy, N. M., Zerbe, W. J., & Hartel, C. E. (2016). Managing emotions in the workplace.
Routledge.
Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for
future research. Journal of Consumer Psychology, 24(4), 586-607.
Blaschke, S., & Schoeneborn, D. (Eds.). (2016). Organization as communication: Perspectives
in dialogue. Taylor & Francis.
Braithwaite, D. O., & Schrodt, P. (Eds.). (2014). Engaging theories in interpersonal
communication: Multiple perspectives. Sage Publications.
Dillard, J. P., & Wilson, S. R. (2014). Interpersonal influence. Interpersonal Communication,
6(5), 155.
Duncan, H. D. (2017). Communication and social order. Routledge.
Dwyer, J. (2012). Communication for Business and the Professions: Strategie s and Skills.
Pearson Higher Education AU.
Giles, H. (Ed.). (2016). Communication accommodation theory: Negotiating personal
relationships and social identities across contexts. Cambridge University Press.
Habermas, J. (2015). Communication and the Evolution of Society. John Wiley & Sons.
Hall, A. (2016). Exploring the workplace communication preferences of millennials. Journal of
Organizational Culture, Communications and Conflict, 20(6), 35.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice.
Routledge.
7
Ashkanasy, N. M., Zerbe, W. J., & Hartel, C. E. (2016). Managing emotions in the workplace.
Routledge.
Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for
future research. Journal of Consumer Psychology, 24(4), 586-607.
Blaschke, S., & Schoeneborn, D. (Eds.). (2016). Organization as communication: Perspectives
in dialogue. Taylor & Francis.
Braithwaite, D. O., & Schrodt, P. (Eds.). (2014). Engaging theories in interpersonal
communication: Multiple perspectives. Sage Publications.
Dillard, J. P., & Wilson, S. R. (2014). Interpersonal influence. Interpersonal Communication,
6(5), 155.
Duncan, H. D. (2017). Communication and social order. Routledge.
Dwyer, J. (2012). Communication for Business and the Professions: Strategie s and Skills.
Pearson Higher Education AU.
Giles, H. (Ed.). (2016). Communication accommodation theory: Negotiating personal
relationships and social identities across contexts. Cambridge University Press.
Habermas, J. (2015). Communication and the Evolution of Society. John Wiley & Sons.
Hall, A. (2016). Exploring the workplace communication preferences of millennials. Journal of
Organizational Culture, Communications and Conflict, 20(6), 35.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice.
Routledge.
7

Business Communication
Leary, M. R., & Baumeister, R. F. (2017). The need to belong: Desire for interpersonal
attachments as a fundamental human motivation. In Interpersonal Development (pp. 57-
89). Routledge.
Manning, J. (2014). A constitutive approach to interpersonal communication studies.
Communication Studies, 65(4), 432-440.
McQuail, D., & Windahl, S. (2015). Communication models for the study of mass
communications. Routledge.
Ruesch, J., Bateson, G., Pinsker, E. C., & Combs, G. (2017). Communication: The social matrix
of psychiatry. Routledge.
Van Eemeren, F. H., & Grootendorst, R. (2016). Argumentation, communication, and fallacies:
A pragma-dialectical perspective. Routledge.
Walther, J. B., & Valkenburg, P. M. (2017). Merging mass and interpersonal communication via
interactive communication technology: A symposium. Human Communication Research,
43(4), 415-423.
8
Leary, M. R., & Baumeister, R. F. (2017). The need to belong: Desire for interpersonal
attachments as a fundamental human motivation. In Interpersonal Development (pp. 57-
89). Routledge.
Manning, J. (2014). A constitutive approach to interpersonal communication studies.
Communication Studies, 65(4), 432-440.
McQuail, D., & Windahl, S. (2015). Communication models for the study of mass
communications. Routledge.
Ruesch, J., Bateson, G., Pinsker, E. C., & Combs, G. (2017). Communication: The social matrix
of psychiatry. Routledge.
Van Eemeren, F. H., & Grootendorst, R. (2016). Argumentation, communication, and fallacies:
A pragma-dialectical perspective. Routledge.
Walther, J. B., & Valkenburg, P. M. (2017). Merging mass and interpersonal communication via
interactive communication technology: A symposium. Human Communication Research,
43(4), 415-423.
8
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