Importance of Teamwork and Skills in Healthcare Settings Report

This report delves into the critical role of teamwork within the healthcare sector, emphasizing the skills and characteristics essential for effective collaboration. The introduction establishes the definition of teamwork in health, focusing on interdependent interactions aimed at achieving shared goals. The main body explores the required skills and characteristics, such as communication, leadership, problem-solving, and emotional stability, highlighting their impact on patient satisfaction and healthcare outcomes. The report underscores the importance of clear objectives, mutual trust, and respect among team members. It also discusses how effective teamwork improves staff morale, productivity, and overall performance. The conclusion summarizes the key takeaways, reinforcing the significance of teamwork in healthcare and the consequences of lacking these skills. The report references several books and journals to support its findings.

TEAMWORK IN
HEALTHCARE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................2
MAIN BODY...................................................................................................................................3
Skills and characteristics required in health and care roles at team work...................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................1

INTRODUCTION
Teamwork in health means two or more individual who interact or communicate
interdependently with same purpose, working on the way to archive goals that satisfy from the
leadership which helps in maintain stability while improve problem solving and honest
discussion (Rosen, and et.al., 2018). This report includes importance of teamwork in health and
care with suitable example.
MAIN BODY
Skills and characteristics required in health and care roles at team work
Teamwork is very important in every sector, in simple words when two or more people
are interact for a common purpose is called teamwork (Peduzzi and Agreli., 2018.). Working in a
team improves professional satisfaction, increase clinical outcomes and gives critical peer
support. Teamwork helps nurses and patients as it reduce the level of patient stress may
experience and positive outcomes. For managing a team its very important that leader should
have leadership quality such as humility, vision, positivity in nature, accountability, resilience,
influence and empathy. Leadership is not only about to manage people in a team while
leadership is all about motivating and inspiring people which they never belief they could (van
Diggele, and et.al., 2020). Teamwork in healthcare create employee togetherness ans decrease
nursing and medical errors which resulting in better patient satisfaction and enhance healthcare.
A good team have common purpose, mutual trust, clear understand objective, effective skills,
value members and respect between team members. All professional needs to be aware about the
benefits of good team working such as productivity, staff morale, improve performance and
patient satisfaction. An effective team in healthcare includes decision-making expertise and
responsibility towards patients care. Professionals in healthcare plays an important role in
individuals lives such as gives patients preventive medication, educate individual about cures,
prevention, and other tips, prevention from spreading diseases, provide information how they

live health lives. Healthcare professional should have qualities like interpersonal and
communication skills, problem solving, motivational skills, attention to details, emotional
stability, build a team environment, empathy etc. to succeed in this field (Schroyen, and et.al.,
2018.).
Skills which are required in health care management are communication skills is very
importance in team or in an organization in this industry because employees are needed or
required to speak with patient and family members or friends of patient and also daily
communication with other employees to manage workplace (Ratna., 2019). A good
communication skills is crucial for patient satisfaction and care. Teamwork skills is required for
providing good or better health care, if all non-clinic and clinic staff collaborate and work in a
team then it enhances patient outcomes, increase efficiency and improve patient satisfaction.
With a good team all members are required to work together so it gives efficiency in providing
information. Teamwork needed skills like leadership, critical thinking, time management,
collaboration and listening etc. (Mach, and et.al., 2021). Excellent problem solving and
management skill for example if patient health is not well and there is no one near patient they
solve problem and manage things accordingly by arranging doctor etc. if there is no
communicate and co-ordination between staff or other members of health care department then
not full fill patient satisfaction and not get the result what they want. If there is no teamwork and
communication then department not manage their activities and staff members are not
communicated in effective manner or not solve their issue then patient is not satisfaction with
services (McCorry, and Mason., 2020).
Characteristics needed healthcare professionals are had good communication skill, ability
to be flexible, they should be emotionally stable etc. Team should have defined roles, so they
know what they do and shared skill and knowledge (Peduzzi and Agreli., 2018.). If they not give
respect to other than it creates negative environment which is not good for patients health. If
services of a department is not good then it gives bas impression on department and patient are
not satisfied and in this is the important to satisfy patients. Professionals are not emotionally
stable they can not give proper treatment to patients. For example a patient who is suffering from
dementia, and have high risk of falling which is threat to staff also but staff manage that situation
in appropriate way like that person communicate with other team members and give patient
treatment (medication) then patient is under control. So it gives positive impact like how they

manage that situation in effective way without any threat. So in health care coordination is also
important to satisfy patient.
CONCLUSION
This report illustrated importance of team work in healthcare, characteristics and skills
like communication, teamwork, emotional stability etc. are needed for professionals in health
care. Moreover, also discuss if skills are not achieved then it gives negative impact with
examples.

REFERENCES
Books and journals
Mach, and et.al., 2021. Teamwork in Healthcare Management. In Teamwork in Healthcare.
IntechOpen.
McCorry, L.K. and Mason, J., 2020. Communication skills for the healthcare professional.
JONES & BARTLETT PUB Incorporated.
Peduzzi, M. and Agreli, H.F., 2018. Teamwork and collaborative practice in Primary Health
Care. Interface-Comunicação, Saúde, Educação, 22. pp.1525-1534.
Peduzzi, M. and Agreli, H.F., 2018. Teamwork and collaborative practice in Primary Health
Care. Interface-Comunicação, Saúde, Educação. 22. pp.1525-1534.
Ratna, H., 2019. The importance of effective communication in healthcare practice. Harvard
Public Health Review. 23. pp.1-6.
Rosen, and et.al., 2018. Teamwork in healthcare: Key discoveries enabling safer, high-quality
care. American Psychologist. 73(4). p.433.
Schroyen, and et.al., 2018. Communication of healthcare professionals: Is there
ageism?. European Journal of Cancer Care, 27(1). p.e12780.
van Diggele, and et.al., 2020. Leadership in healthcare education. BMC Medical
Education. 20(2). pp.1-6.
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