University Report: Improvement System and Processes Analysis

This report delves into the critical role of continuous improvement systems and processes in achieving organizational success, particularly in a volatile business environment. It emphasizes the importance of establishing formal systems to enhance productivity and foster a positive work culture. The report outlines key elements of a continuous improvement system, including maturity-based transformation, functional integration, and a process-based approach, highlighting the significance of the Plan-Do-Check-Act (PDCA) cycle. It also explores strategies like barnstorming, the relationship between continuous improvement and knowledge management, and its role in quality management systems. Furthermore, the report examines the connections between lean manufacturing, sustainability, and performance management, concluding that continual improvement is essential for long-term business success. The report provides a comprehensive overview of how businesses can improve their processes and systems to achieve a competitive advantage in the market.

Running head: IMPROVEMENT SYSTEM AND PROCESSES
Improvement system and processes
Name of the student
Name of the university
Author note

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Executive Summary:
This paper focuses on continuous improvement system which is the key of sustaining in the
extreme uncertainty in the business environment. Continuous improvement system serves as an
important foundation, based on which the organization creates and maintains a proactive culture
which is the key of improving organizational productivity. Through the Continuous
Improvement Process, the organization also creates a dynamic working environment which is
very much needed in order to satisfy the diverse need of the customers.
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Introduction:
In the highly volatile business environment, the organizations are putting stress on
improving the business process continuously in order to attain success. Continuous improvement
of system and process comprises of improving the products, services and process and thus cope
up with the intense competition in the market (Herlina et al. 2019). Relevant information
regarding the continuous improvement of system and process will be covered in the paper.
Significance of establishing formal system and process:
The internal system and process play a major role in improving the organizational
productivity. Thus, it is imperative to establish a formal system which cam help in improving the
organizational culture which is very much needed to generate a positive vive among the
employees (Gandhi and Acharya 2019). Formal system and process incorporate open line of
communication which is the key of improving the degree of engagement of the employees which
is very much needed to keep them aligned with that of the organizational goals and objectives.
Building formal system and process can help in lowering the rate of employee turnover which is
the fundamental factor of amplifying organizational productivity.
Key elements of continuous improvement system:
Continuous improvement needs robust management system and higher engagement of all
the departments. There are various elements which are equally important for continuous
improvement. Maturity-based transformation is one of the major elements of continuous
improvement which deals with engaging all the employees within decision making process.
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Developing the competencies of human resources and enable those to improve the organizational
process and modifying the leadership style are the vital factor of the Maturity-based
transformation and thus foster continuous improvement.
Functional integration is another critical component of continuous improvement. It is
imperative for the organizations to develop the multifunctional team who can meet the
requirements of largest base of customers (Harmon 2019). This is the way of keeping the
customers delighted. In addition to that, process based approach is needed to be implemented for
improving the internal functionality of an organization.
Ways of using Plan-do-check-act (PCDA) cycle:
PCDA is one of the major frameworks in order to solve the critical business related issues
and thereby update the internal business process.
Figure 1: PDCA Cycle
(Source: Richards et al. 2019)
The ways of using Plan-do-check-act cycle is as follows:
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 Plan- Recognizing the opportunity and making necessary plan accordingly in order to
change the business process.
 Do- In this step, it is imperative to carry out a small scale research in order to assess the
existing process and system.
 Check- Reviewing the test, analyzing the result and identifying the process that needs to
be changed takes place in this step.
 Act- Here the actions on the basis of test result are being carried out. This is the way of
attaining new improvement (Marrella 2019).
Ways of practicing barnstorming with the staffs:
In the highly volatile business environment, it is becoming difficult for the organizations
to solve any kind of business related issues. There lies the significance of barnstorming as it
supports in integrating creative thinking in the business process. As the employees are the key
asset in an organization, it is imperative to practice barnstorming with the staffs. It is important
to conduct the barnstorming session with the staffs by informing them about the goal (O'brien
2019). Conduction of meeting session is very much needed in this context. It is important to
encourage the staffs to any business related ideas. A free flow of ideas among the staffs must be
ensured.
Relation between continuous improvement and knowledge management:
Continuous improvement is one of the most significant aspects of knowledge
management as improving system put ample stress on improving the skills and competencies of
the staffs. As the employees are the fundamental asset of an organization, it is imperative to
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create a knowledge bank while developing the continuous improvement plan. This can help in
improving the skill and expertise of the employees and thereby enable them to improve their
working process (Aydiner et al. 2019). Improving the productivity and efficiency of the
employees is one of the most significant aspects of knowledge management which is a major
part of continuous improvement of system and process.
Role of continuous improvement as the part of quality management system:
Continual improvement is basically the activity of improving the ability of an
organization to satisfy the requirement of the external business environment. Continual
improvement plays a critical role in accelerating organizational productivity by accelerating the
internal process and system. Quality improvement is the fundamental basis of continuous
improvement. This is one of the most significant parts of the quality management which is totally
focused on improving the ability of an organization to satisfy the requirements of products and
services. Continuous improvement comprises of the improvement of the efficiencies of all the
system which are the critical factors of total quality management.
Relation between lean manufacturing and sustainability:
Lean manufacturing has emerged as one of the most significant parts of the
manufacturing business. In the lean manufacturing, green strategy is one of the most significant
ways of working towards the environmental issues. Lean manufacturing incorporates systematic
approach in order to figure out the waste and take necessary action in order to reduce it through
continuous development process. This is the way of enhancing the environmental performance.
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Lean manufacturing is basically a comprehensive set of continuous improvement activities
which deals with protecting business from the harmful effect of business (Holloway 2018).
Relation between performance management and continuous improvement in
an organization:
Performance management and continuous improvement of process are internally
connected with each other. Both of the factors have same principle of improving the ability of an
organization and thus lead it to attain competitive advantage. The employees are the key factor of
improving the process. In the same way, performance management is the key of improving the
performance level of the staffs and enables them to focus on continuous improvement.
Conclusion:
Based on the discussion, it can be conclude by saying that continual improvement process
is one of the most significant factors in increasing the organizational efficiency and thus cope up
with the extreme uncertainty in the business environment. This is an ongoing effort towards
attaining long term success from business.
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References:
Aydiner, A.S., Tatoglu, E., Bayraktar, E., Zaim, S. and Delen, D., 2019. Business analytics and
firm performance: The mediating role of business process performance. Journal of Business
Research, 96, pp.228-237.
Gandhi, R.H. and Acharya, G.D., 2019. Continual Improvement of Manufacturing Process
through Application of Quality Tools. Journal of Automobile Engineering and
Applications, 5(3), pp.23-28.
Harmon, P., 2019. Business process change: a business process management guide for managers
and process professionals. Morgan Kaufmann.
Herlina, E., Syarifudin, D. and Kartika, R., 2019. The Local Knowledge Transfer Based on
Continuous Improvement Implementation at SMEs Group. Journal of Management Review, 3(1),
pp.277-282.
Holloway, S., 2018. Changing planes: A strategic management perspective on an industry in
transition. Routledge.
Marrella, A., 2019. Automated Planning for Business Process Management. Journal on Data
Semantics, 8(2), pp.79-98.
O'brien, J., 2019. Category management in purchasing: a strategic approach to maximize
business profitability. Kogan Page Publishers.
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Richards, G., Yeoh, W., Chong, A.Y.L. and Popovič, A., 2019. Business intelligence
effectiveness and corporate performance management: an empirical analysis. Journal of
Computer Information Systems, 59(2), pp.188-196.
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