Communication in Management System: Improving Employee Communication

This essay addresses critical communication issues within a management system, emphasizing the importance of clarifying employee roles and overcoming communication barriers. It highlights the significance of training sessions and feedback mechanisms in enhancing communication between managers and employees. The essay also identifies key barriers such as lack of listening skills, bias, and misinterpretation, and suggests strategies for improvement. Effective communication is crucial for employees to understand their roles, meet company expectations, and contribute to overall productivity. The study underscores the need for a two-way communication process, including regular meetings, to avoid misinterpretations and ensure clarity in job roles and expectations. Desklib provides students access to this document and many similar resources.

Running head: COMMUNICATION IN MANAGEMENT SYSTEM
COMMUNICATION
Name of the Student
Name of the University
Author Note

1COMMUNICATION
Communication issues to be addressed:
Many times in the company many employees face some issue regarding the usage of any
particular domain. By providing a training session, the employees can get aware of the domain
and work efficiently.
In an organization giving feedback is must if an employee does not give feedback to the
superiors then miscommunication can occur. This situation can lead to less productivity.
Misinterpretation is one issue that leads to a communication gap between the employees
and the superiors of the company.
Managers and Employees Communication Areas:
Training Sessions:
In this study, the employees and the managers are given some training, and all have to be
attentive in this training session to be aware of the training topic. It will improve the performance
of all trainees.
Feedback:
For effective communication to be made feedback is required. Feedback helps the sender and
the receiver both to establish effective communication. Effective communication can improve
the performance management system (Boud, 2015).
Conduct Meetings:
A two-way process of communication between the employees and the managers is needed to
clarify the job role and their expectations from the employees’ to avoid misinterpretation in
future.

2COMMUNICATION
Importance of Employees to Understand His or Her Role:
It is very important for an employee to know his or her role in the company unless the
employee cannot achieve his or her goal. Then the employees are not able to meet the
expectation of the company. An employee is determined by his efficiency and effectiveness
towards the company (Sykes et al., 2014). The job description is not enough for the employee to
know his actual role in the company; it is the mindset of the employee that can produce more
productivity form the employee. For that, they need to know their role in the company properly.
Barriers to communication:
The major barriers to communication in an organization are lack of listening skill, bias,
and misinterpretation.
To build a good communication, a proper listening skill is required to listen and
understands the message to avoid miscommunication.
Many employees are suffered due to various biases in the company. This biasness can
affect the communication in case of sending and receiving messages.
In many cases like over a phone call or e-mail mainly misinterpretation occurs. Lack of listening
leads to misinterpretation in many cases.
To establish good communication, these barriers need to be addressed. Proper listening skill is
required, superiors of the organization must be none biased, and good understanding skill is
required to reduce the barriers to communication.

3COMMUNICATION
References:
Boud, D. (2015). Feedback: ensuring that it leads to enhanced learning. The clinical
teacher, 12(1), 3-7.
Sykes, T. A., Venkatesh, V., & Johnson, J. L. (2014). Enterprise system implementation and
employee job performance: Understanding the role of advice networks. MIS
Quarterly, 38(1).