Analyzing Effective Communication for Performance Improvement

This report examines the role of effective communication in improving job performance, using the author's experience as a coordinator despatch. The introduction highlights the importance of knowledge and creativity for professional growth and introduces Driscoll's Model of Reflection. Part A describes an event where effective communication enhanced performance, detailing the 'What, Purpose, What happened, What did I see, What was my reaction, What did other people do, So what, How did I feel, Were those feelings, Are my feelings now, Do I still feel troubled, What were the effects, What positive aspects, What have I noticed, and What observations' aspects of the experience. Part B proposes actions based on the reflection and analyzes the implications for the author and others. The conclusion emphasizes the positive impact of effective communication on performance, knowledge, and skills. The report references relevant books and journals, providing a comprehensive analysis of the topic. The author reflects on their experiences and provides a detailed analysis of how effective communication has improved their performance.

Preparing for success-
knowledge and creativity

Table of Contents
INTRODUCTION...........................................................................................................................1
PART A...........................................................................................................................................1
Description of event that enabled to improve the performance because of effective
communication............................................................................................................................1
PART B............................................................................................................................................3
Proposed action following the event...........................................................................................3
CONCLUSION ...............................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Success-knowledge and creativity is the part that reflects the future growth and
development of an individual. It shows the effectiveness of the work that helps to achieve the
personal and professional goals and targets (Bishop, 2020). Knowledge could be gain from the
past experiences that imparts more efficiency towards the accomplishment of certain task within
the particular period of time. This essay includes the different experiences that has been gained
throughout the life and improvised the performance of on both the level that is personal and
professional. Thus Driscoll's Model of Reflection(1994) will be used that reflects the piece of
work and experiences that is varied from today to future.
PART A
Description of event that enabled to improve the performance because of effective
communication
What? This is based on the job role of the coordinator despatch, and thus I have to
deal a lot of people on daily basis thus it is necessary to get interact with
them in an effective manner. My performance is getting improved by using
effective communication with the help of this it is easy for me to get
understand the requirement and demand of the customers or the clients. As I
have to perform different work and that diversified services requires
continuous improvement and development of skills and knowledge
(Snowdon, 2018). As a coordinator I have to communicate with a lot of
people and effective communication helps to solve the complex situations,
perform multitasks etc. enhances my performance in effective manner.
What was the
purpose?
The purpose of my job is to get relate with the staff and the clients and
ensures that despatch process will be carried out in timely manner. I also
make sure that the process of transporting of different products and relocate
that resources within the company in an efficacious way. Communication
helps a lot as to connect with the peoples that further enhances the work
performance.
What happened When I was first entered in the job that time it is quite hard to me to
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in the event? understand different techniques that has been used in this field but my
seniors helps me a lot while understanding the different scenarios of the
company (Cotner, 2019).
What did I see
during the event?
I saw that everyone's performing their work with more sufficiency and they
are so dedicated towards their work.
What was my
reaction to it?
I just think that they are so focused towards their work thus I also managed
myself and work with more patience and adopts every opportunities that
comes on my way.
What did other
people do?
All the people have work with more concentration and so determinant
towards their work.
How did they
react?
When all present a warm welcome of mine and accept me in their field and
helps me a lot in my works.
So what? I was very nervous that how can I do this job, haw can I
connect with the people but as the time gone I am more
comfortable in this role only.
How did I feel at the time of the
event?
I feel so optimistic as i have to perform different works as
like scan the dispatched materials, load and unload the
packages, managing the packaging, management of self-
propelled vehicle (Díaz, 2019).
Were those feelings I had any
different from other people who
were involved at the time?
All the other people are well known about the work as they
already aware about what to do. I felt so trouble and there are
different questions that upraised in my mind as like is I am
gone fit in this environment or not.
Are my feelings now, after the
event, any different from what I
experienced at the time?
Yes there is a huge difference at that time I have less
confidence as I am dependant on others while as of now I am
very much independent all performs all the task with full
dedication.
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Do I still feel troubled, if so, in
what way?
No I didn't feel trouble because I am very used to of all the
things and I managed that all on continuous basis thus I am
more flexible with this work.
What were the effects of what I
did or did not do?
I manage all the work related to the loading and unloading of
different product that is served by the company and I managed
the proper flow resources by which continuity will be
maintained within the company.
What positive aspects now
emerge for me from the event
that happened in practice?
I gain a lot of knowledge about how to manages the resources
as well as workforce that helps to implement all the work in
proper manner (Forthmann, 2019).
What have I noticed about my
behaviour in practice by taking
a more measured look at it?
I saw that with the help of effective communication I have a
good relation with all the employee and staff. I measures that
everyone's are free and share their opinions with me that bring
positive environment within the company.
What observations does any
person helping me to reflect on
my practice make of the way I
acted at the time?
Calm and compose, being relaxed and be a good listener helps
me to enhance my abilities and measure more growth and
development.
PART B
Proposed action following the event
What are the implications for others and me in
practice, based on what I have described and
analysed?
I analyse that effective communication is most
necessary to present my own feelings in front
of other and also helps to understand the
feelings of other as well.
Will it make a difference if I choose to do
nothing?
Yes it brings a huge difference because if I
didn't do anything then work didn't perform
and it creates more complexities within the
company (Slade, 2018).
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Where can I get information from, if I were to
face a similar situation again?
If I face some situations where people didn't
understand what I am trying to convey to them.
Then I will realised that by measuring the
change and different behaviour of the staff.
Do I need help to assist me to ‘action’ the
results of my reflections?
No, I didn't need help to assist my reactions as
I measure that by my own growth.
Which aspect/s should be addressed first? The way of talking is addressed first as it
reflects the personality of the individual.
How will I know if I am different in clinical
practice?
I get to know that by measuring the knowledge
and level of creativity that will varies person to
person.
What is the main learning that I can take from
reflecting on my practice?
The main learning is that I am as when I start
my carrier to know what I have, how many
people get recognised me that all reflects my
performance and practices.
CONCLUSION
It has been concluded from the above essay that effective communication helps me a lot
to enhances performance and behaviour of mine. With help of Driscoll's Model of Reflection
change in performance will be noticed that help to advance the knowledge and skills and person
feels more success.
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REFERENCES
Books and Journals
Bishop, M., Gentle, P. and Parkin, D., 2020. Overcoming ‘change without change’: co-creation,
creativity, and sustainable change. Delivering Educational Change in Higher
Education: A Transformative Approach for Leaders and Practitioners.
Cotner, H., 2019. Preparing for the future of work. Community College Journal. 90(3), pp.31-31.
Díaz, M.E. and Cornejo, I.A., 2019. Pine Needles: Sustainable Creativity. In Poverty Reduction
Through Non-Timber Forest Products (pp. 119-123). Springer, Cham.
Forthmann, B. and et. al., 2019. Strategy induction enhances creativity in figural divergent
thinking. The Journal of Creative Behavior. 53(1). pp.18-29.
Slade, C., 2018. From creativity to enterprise. In Entrepreneurial Learning City Regions (pp.
211-224). Springer, Cham.
Snowdon, K., 2018. Humour in reflective practice. Journal of Paramedic Practice. 10(4).
pp.144-146.
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