Improving Healthcare: Collaboration, Communication, and Teamwork

This report explores the crucial role of collaborative working within health and social care, emphasizing its impact on delivering improved patient care and healthcare support. It highlights the importance of communication, teamwork, and motivation, referencing social learning theory as a key communication tool. The report addresses managing conflicts and challenges that arise from poor professional relationships, stressing the need for effective leadership and stress management skills. It also examines the significance of developing strong professional relationships to enhance care standards, advocacy, and person-centered care. Real-world examples, such as the Kings Fund collaboration with the NHS, illustrate the benefits of shared resources and knowledge in reducing risks and improving service quality. The report concludes that collaboration, while presenting challenges such as potential conflicts, is essential for achieving higher standards of care and better patient outcomes in health and social care settings. Desklib provides access to similar solved assignments and resources for students.

Health and social care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
Importance of communication, teamwork and motivation during collaboration...................3
TASK 2............................................................................................................................................4
Managing conflicts, challenges poor or ineffective professional relationships ....................4
TASK 3............................................................................................................................................5
Importance of developing professional relationship..............................................................5
TASK 4............................................................................................................................................6
Importance of professional relationship within collaborative relationship to improve the care
standard...................................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Collaborative working within heath and social care refers to working of different group
together to achieve a particular goal which can allow to delivery better care and hae4lthcare
support to patient or individuals. There is is sharing of resources, knowledge and ideas with each
other for the area of improvement. This can be there in between two different organisation or
with two different team. Collaborative working within healthcare is about working of different
healthcare professionals with different background to delivery some services to patient and their
families with better and high quality across settings. The Care Act 2014 is the legislation which
focuses on provident person-centred approach to the patient and vulnerable adults during
safeguarding. This is the act in which allows local authorities to focus on the delivery of better
and support to the people who need better care and support. It is an important act which allows to
improve people's independence and well-being. This act provides the authority to get the
healthcare services and support to the people who needed proper care and are getting
deterioration in their health (Sullivan 2021). Professional and care stranded allows to focus on
the diagnostic, intervention, competencies and evaluation of individual which allow to focus on
the direct care, quality assurance and consultation. This is regarding to follow the guidelines
which can help to delivery of better care and support through using the correct standard of care
which focuses on the quality of delivery through following the standard guidelines.
MAIN BODY
TASK 1
Importance of communication, teamwork and motivation during collaboration
There are many theory which are applied in the collaboration in health and social care.
This includes teamwork, communication and motivation.
Social learning theory is one of the communication theory which are applied as a useful
tool which can be employ to accessing and assisting client. This is the theory which allows to
communicate effective during collaboration. This allows to get the learning about the individual
behaviour that can help through observing the client and act accordingly. This is highly effective
during collaboration when there is need for effeciv4e communication for delivering of better are
and support. It allows and focuses on attention, retention, motivation and many more.

Communication plays an important part during collaboration which needed for the successful
collaboration and reduce the problems during working together (Kibert 2020).
When there is collaboration within two organisation which is regarding improve the
quality of health and social care through sharing of ideas, working and their resources. There is
need for the teamwork which is highly important to take care of patient and their need which
should be fulfilled with high effect. There is need to focus on the delivery of better and support
to improve their service quality. Teamwork is highly effective to perform any task which is not
possible by one individual and during the collaboration there is need to work together where
teamwork is needed. One organisation is better in delivering of care and services and other is
better in treatment then teamwork can help each other in delivering of better health treatment
with care and support.
To show the high impact of the collaboration there is need for the motivation that is
required to enhance the working performance of their employee or staff members within both
organisation. Motivation have their role where motiving employees and other staff member to
work with other staff member of other organisation which have the risk of causing conflict
during working together. Then to get rid of such situation there is need for the motivation with
employees and healthcare professionals to work effectively and delivers better results
(Schaltegger 2018).
TASK 2
Managing conflicts, challenges poor or ineffective professional relationships
During collaboration there are many chances when there is need to manage conflict. In
this, there is need to focus on the delivery of better and effective communication and leadership
which allows to decrease the chance of getting conflict due to any communication gap. Stress
management skill is also helpful to manage the conflict. This can allows to focus on the solution
rather than getting worried and panic. It also helps to focus on the solution instead of blaming
others for this. There is need to provide time to time training to all employee which can help to
get interaction with each other and make better relationship. It allows to learn different
techniques and skill which can help in improving the professional relationship. Example- When
nursing staff is not delivering of care to patient at time due to absence of assigned nursing staff
which is due to poor relationship (Munoz 2019).

Managing conflict can be improved through the better leadership where each and every
individual has their assigned work and instructed to focus on their work and help when needed to
anyone. This also allows to improve their relationship. This can help to improve in managing
conflict along with improving relationship with other professionals. This can have potential
impact on the service user. Due to getting better relationship and better management to conflict
allow to focus on the quality of service delivery which is provided to the service user. Providing
time-to-time training allows to learn and improve quality of service delivery which can help
professionals to improve their quality along with their relationship. This can impact service user
to receive better quality of care service and support for their improved health (Atkinson 2020).
Contemporary theory says that conflict between two individual is unavoidable which can
be result of change and can have positive impact on the health and social care organisation. This
can help to improve their quality of service delivery which can be better for service user and
organisation. Avoiding is one of the conflict management approach which can help to manage
the conflict within organization during collaboration. It is one of the best techniques which can
help to ignore the chance of unnecessary conflict.
TASK 3
Importance of developing professional relationship
Developing professional relationship for collaborative working can allows to focus on the
better delivery of better services with better effect. This also allows service user to get better
cooperation during the collaborative working which can help to get on time service. This can
help to sharing of resources which is effective and helpful to improve the quality of care within
people (Ismail 2020).
There are various reason due to which professional relationship allows to improve the
standard of care, advocacy, legislation, person-centred care, managing resources and many more
with better effect. Both organisation have some better advantage which can be use by other
organisation through collaboration and to improve their working and quality of health and social
care services.
There are many barriers like lack of training, team not composed of appropriate
professionals, lack in exchange of information which can impact the collaborative working
within health and social care. These barrier can be resolve through the time-to-time appropriate

training to all professionals and focus on the team members and making team with appropriate
professionals which can allow to make team more effective that can provide better outcomes
(Kimmelmann, 2019).
TASK 4
Importance of professional relationship within collaborative relationship to improve the care
standard
There are many importance of professional relationship during collaborative working
which can help to improve care standard. There is need to improve the quality of care with
collaboration, This also allows to learn with each other and improve teamwork.
For example- Kings fund collaboratively working with NHS. This allows to improve the quality
of services and reduced the risk adjustment by 42% in mortality.
Due to sharing of resources and higher experience knowledge allows to improve the
quality and decrease the risk within delivery of care and service. This allow to improve the
effectiveness while delivery of care services. There is good practices like sharing of resources
and using knowledge and experience allows to attempt patient better and effective delivery of
care services to client.
There is use of interactional collaboration in which in case of serious cases there is need
to get to international service which allows for the treatment for clients better and improved
health. Inter-professional collaboration allows to work together through getting services form
doctor, nursing staff, occupational or physical therapist to focus on the delivery of better care and
to improve the patient health (Ward 2018).
CONCLUSION
From above discussion, it can be concluded that there are various importance of
collaboration in health and social care. There is various reason like sharing of resources,
knowledge and ideas which allows to focus on the improved care and treatment. There is also
high importance of communication, teamwork and motivation for better result. Due to
collaboration in organisation allows to create conflict which is normal and there is need to
effectively deal with it. There is also need to develop professional relationship which is needed
to improve the service quality. It also help to improve the care standard within organisation and

help client to receive quality of care and treatment for their better and improved health.

REFERENCES
Books and Journals
Atkinson 2020. Being well together: individual subjective and community wellbeing. Journal of
Happiness Studies, 21(5), pp.1903-1921.
Ismail 2020, May. Student worksheet usage effectiveness based on realistics mathematics
educations toward mathematical communication ability of junior high school student.
In Journal of Physics: Conference Series (Vol. 1554, No. 1, p. 012044). IOP
Publishing.
Kibert 2020. Impact of a pharmacy‐cardiology collaborative management program during
initiation of antiarrhythmic drugs. Journal of the American College of Clinical
Pharmacy, 3(1), pp.30-35.
Kimmelmann, 2019. Linkage within teacher education: cooperative learning of teachers and
student teachers. European Journal of Teacher Education, 42(1), pp.52-64.
Munoz 2019. A screening, brief intervention, and referral to treatment collaborative: Impact for
social work students. Journal of Social Work Education, 55(2), pp.363-375.
Schaltegger 2018. Collaborative entrepreneurship for sustainability. Creating solutions in light of
the UN sustainable development goals. International Journal of Entrepreneurial
Venturing, 10(2), pp.131-152.
Sullivan 2021. Leveraging the Massachusetts perinatal quality collaborative to address the
COVID-19 pandemic among diverse populations. Journal of Perinatology, pp.1-10.
Ward 2018. Interprofessional education: Opportunities and challenges for psychology. Journal of
Clinical Psychology in Medical Settings, 25(3), pp.250-266.