HR Policies: Improving Nestle's Recruitment and Training Processes

This report provides a comprehensive analysis of Nestle's human resource management practices, focusing on recruitment, selection, and training processes within a global context. It begins with an introduction outlining the objectives of the study, which is to examine how multinational companies like Nestle improve these processes to meet international requirements. The report delves into the aims and objectives related to HRM practices, the importance of improving recruitment, selection, and training, and strategies for enhancement. It explores the challenges faced by Nestle in implementing HR policies globally and recommends improvements. The report includes a project management plan covering cost, risk, scope, communication, time, quality, and resources. It also presents a work breakdown structure and Gantt chart. Furthermore, it discusses various qualitative and quantitative research methods used, research conducted with tools and techniques, and recommendations based on data analysis. Finally, it concludes with a reflection on the objectives and learning outcomes.

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Table of Contents
TITLE:.............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives for improving recruitment, selection and training policies......1
Concept of HR policies followed by Nestle................................................................................2
Importance of improvement in recruitment, selection and training process of Nestle at
international level........................................................................................................................3
Strategies through which Nestle can improve their recruitment, selection and training process
.....................................................................................................................................................3
Challenges faced by Nestle while implementing HR policies at global level............................3
Recommend some ways through which recruitment, selection and training processes of Nestle
can be improved..........................................................................................................................4
P2 Project management plan providing information about cost, risk, scope, communication,
time, quality, resources...............................................................................................................4
P3 Work break down structure and Gantt Chart for completion of project................................6
TASK 2............................................................................................................................................7
P4 Different qualitative and quantitative methods used to conduct small scale research...........7
TASK 3............................................................................................................................................9
P5 Research conduct with the help of tools and techniques ..................................................9
P6 Recommendations provided on the basis of research and data analysis..............................15
TASK 4..........................................................................................................................................16
P7 Reflection provided on the basis of objectives and own learning.......................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

TITLE:
To study the ways through which multinational companies improve the recruitment,
selection and training of their employees to meet International requirements. A study on
Nestle.
INTRODUCTION
Globalization refers to the process under which organizational operations are performed
at international level, hence there are less trade barriers for performing operations in international
market. There is requirement of employees as well through which they can perform actions in
appropriate manner and consumer satisfaction can be achieved. This investigation is based on
Nestle which is big brand in confectionery sector (Boyle, 2017). There is discussion about ways
through which employee's recruitment, selection and training can be provided to personnel while
operating at international level. In this investigation, there is discussion about aims and
objectives framed associated with HRM practices, project management plan, work break down
structure and Gantt chart for completing project, different techniques for conducting
investigation, conclusion and recommendation on the basis of research conducted.
TASK 1
P1 Project aims and objectives for improving recruitment, selection and training policies
At international level, there is discussion about some changes in routine work of Nestle
while they are operating at international level. There is requirement of proper planning related to
recruitment, selection and training of workers in appropriate and better manner. Nestle is the
organization which is operating in different countries but there is requirement of improvement in
recruitment, selection and raining process through which consumer satisfaction can be achieved.
As per change in working style of organization, there is requirement of training through which
they came to know about ways to work with new and latest techniques (Clinton and Whisnant,
2019).
Aim:
To study the ways through which multinational companies improve the recruitment, selection
and training of their employees to meet International requirements. A study on Nestle.
With the help of this investigation, it is clear to make balance between organizational and
personal objectives of employees. This also makes easy to understand time and cost required to
1

perform activities but at the same time learning is also privileged. There is requirement of proper
communication with workers to acknowledge them about training method and its benefits. Some
times, it is important to motivate workers to learn new techniques and implement it in operations.
Objectives:
 To understand the concept of HR policies followed by Nestle.
 To determine the importance of improvement in recruitment, selection and training
process of Nestle at international level.
 To evaluate the strategies through which Nestle can improve their recruitment, selection
and training process.
 To identify the challenges faced by Nestle while implementing HR policies at global
level. Recommend some ways through which recruitment, selection and training processes of
Nestle can be improved.
Questions
 Do you have knowledge about HR policies followed by Nestle ?
 What is the importance of improvement in recruitment, selection and training process of
Nestle at international level ?
 What are the strategies through which Nestle can improve their recruitment, selection and
training process ?
 What are the challenges faced by Nestle while implementing HR policies at global level ? Mention some ways through which recruitment, selection and training processes of
Nestle can be improved ?
Literature review
Concept of HR policies followed by Nestle
According to Prachi Juneja, 2019, Globalization is the systematic procedure through
which organization can operate in more than one country with proper following rules and
regulations. In this case there is alteration in working policies of whole organization, so it is
crucial and significant for making policies in proper and appropriate manner (Human Resource
Management (HRM) - Definition and Concept). For providing best and relevant services to
consumers, there is requirement of whole trained employees, hence in this case managers have to
frame proper and relevant policies. HR policies have to improved as per international market and
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managers are able to out shine in international market. As per view of AndrewJ, 2016, HR
policies includes selection, recruitment, compensation, reward and other monetary benefits,
employees relations, etc. In order to maintain some good brand image at international level, there
is requirement of well trained workers, so training has to provided.
Importance of improvement in recruitment, selection and training process of Nestle at
international level
Selection, recruitment and training are crucial activities for workers because with the
help of it, they are able to compete with other organizations by providing better services to them.
It is important to understand international requirement such as change in working style through
which it is easy to make Nestle relevant in current market. With the help of proper training and
recruitment of personnel through which best services can be provided to consumers (Best
Practices and Emerging Trends in Recruitment and Selection). As per view of Chungyalpa W
and Karishma T, 2016, When training is provided to employees, then it is easy to maintain
quality of product offered to consumers. When trained and skilled workers are working, then
labor turnover is also low, so it easy to maintain working style in appropriate manner.
Strategies through which Nestle can improve their recruitment, selection and training process
Some strategies which can be implemented by managers of Nestle in international level
are- qualitative skilled workers, training through on the job methods, taking exist feedback,
straight forward questions with employees, regular communication with workers , etc. with the
help of these techniques, it is easy for HR managers to improve select and recruit policies for
workers. According to John W, 2015, At international level, there is requirement of selection
committee through they can get best employees who retain in origination for longer time.
Managers of Nestle must analyse changes which are taking place in external market such as
change in recruitment and selection procedure, identifying skill required at specified position.
Challenges faced by Nestle while implementing HR policies at global level
In the views of Nikos Andriots, 2017, As the present world is fully organized and
controlled by digital technologies which generate huge complexities over human resource
management in terms of transparency in social media, perseverance of software updates,
remoteness of international team, acquiring skilled personnel and many more (The Top 7 HR
Challenges and How To Face Them Human Resource Management Challenges). Attracting
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talented candidate is a huge investment of time and money which challenge Nestle HR to keep
balance between managing business functions and hiring right personnel as well. On the other
hand, another threat which hinder Nestle's HR policies is arranging several training or
development programs which impose large amount of finance as well as difficult to bring
coordination and cooperation among manpower in order to gain competitive advantage within
competing industry. As per Umar Farooq, 2015, For surviving competitively among
marketplace, globalization plays a significant role but at the same time it brings various
complexities among HR policies or procedure that directly impact over firm's productivity. The
foremost and crucial issue which Nestle undergoes is that recruiting appropriate workforce,
maintaining workplace diversity, enhancing individual skills, making personnel competitive to
cope with any sort of industrial pressure. However, for staying updated with dynamic or
changing world, these challenges influence Nestle's HR decision making capability and
productivity as well that may arise a possibility of reducing company's brand value within
industry.
Recommend some ways through which recruitment, selection and training processes of Nestle
can be improved
According to Kamy Anderson, 2019, In this digitalised and globalized marketplace, a
human resource manager come across with various sort of challenges and threat from screening
to on-boarding division which impact negatively over establishment's profit margin. However,
there are several ways to improve such issues in a better way i.e. streamlining the recruitment
strategy, acquiring innovative hiring process like utilizing social media platform, employee
referrals and so on. Additionally, build and develop a workplace culture that attract full time or
contingent personnel like rendering fair reward system, remarkable benefits packages which
empower them to put their best contribution for an accomplishment of goal in an effective
manner.
P2 Project management plan providing information about cost, risk, scope, communication, time,
quality, resources
To developing an effective and productive project, a appropriate planning plays a
significant role as it assist an researcher to acquire relevant information as well as to finish the
whole process in given time or cost. However, Project Management Plan is a formal and
approved document which is used to manage or coordinate project execution in an efficacious
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and expeditious manner. Apart from this, it is also viewed as a communication tool which
ensures that stakeholders share an understanding of the report for accomplishing the pre-
determined goal in a stipulated period of time. Moreover, it encompasses various components
like risk, cost, communication, scope, time and many more which render proper guidance or
direction to Nestle's that aid them to achieve their task in a improved manner without any
obstacle. Thus, an surveyor of Nestle develops a project management plan which is discussed
below:
Cost: This phase is regarded as crucial component as it take place while processing the
project. Thus, in context of Nestle's its investigator they require a large amount of finance for
accomplishing their task in a desired time frame. So, researcher break down the expenses which
make them easier to finish report in available budget and that is shown beneath:
Activities Amount
Research equipment 50
Research material 40
Travel 60
Total 150
Scope: This report contain wide range of scope as it is fully based on influence of
globalization over Nestle and also its impact on recruitment, training program for attaining
increased level of profitability. Due to its extent, it is authentic and valid for further studies or
publishers that enhance the value of project in better way (Crane and Matten, 2016).
Time: This component relates with achievement of goal within prescribed time limit in
an trenchant manner. Thus, in regard of Nestle, researcher examines the present market scenario
which help them to evaluate about how much duration it requires to accomplished in an
expeditious mode. As per the analysis, Nestle's investigator come across that this project
consumes 3 months of time period.
Quality: Under this, it is signified with the presentation and execution of report which
impose huge impact over its brand value among industry. In regard of Nestle, researcher
foremost focal point is to maintain best quality of product or services of company within
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marketplace and report as well. Moreover, investigator acquire all relevant and accurate
information which assist them to bring valid and reliable project in a better way.
Communication: Under this, researcher utilizes all available techniques or sources of
connection for enhancing the attribute of report among various publications. Thus, for this report,
they make use of different social media platform, via mail or phone that assist them to exchange
information to targeted population in a transparent mode.
Risk: In this, Nestle's investigator faces various difficulties while processing report which
hamper the entire function and decision making as well. Some of the challenges are
miscommunication and misconception within team members that impose negative effect over
company's brand image. Thus, researcher takes corrective course of action in order to tackle over
risk and accomplish the goal in a amended way (Deresky, 2015).
Resources: In this, surveyor make use of factors of production i.e. land, labor, capital and
machinery for obtaining business goal in an productive way. Hence, the key resource which
Nestle requires is best human resource panel who can give their best effort for an achievement of
goal or objective.
P3 Work break down structure and Gantt Chart for completion of project
Work break down structure refers to the frame work for completing complex research
project in proper and appropriate manner. This assist in dividing whole task under proper
divisions, hence it is easy to complete and manage whole project which is the core feature of
WBS. There is inter relationship among different activities of research, so with the help of work
break down structure, it is clear what activity has to be performed after what (Dutta and Bose,
2015).
Gantt chart refers to the pictorial description of project activities through which it can be
managed easily. There are two axis shown in Gantt chart i.e. X axis and Y axis under which
activities and time required to complete are specified. Y axis represents time required to conduct
activities while X axis shows time required to complete it. There is specific bars for different
activities, so it is easy to understand sequence of activities and time required to complete it.
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TASK 2
P4 Different qualitative and quantitative methods used to conduct small scale research
Research method is a procedure of collecting or gathering information in order to make
best decision for acquiring impressive position within industry. Hence, to achieve this project, an
investigator utilises primary and secondary source which is briefly explained below:
Primary: This process is relates with gathering data from first hand source which means
it is published by any other researcher. In case of this report, an investigator develop set of
questions which is fully professional or authentic that enable targeted respondents to provide
their views in a better way (Glukhov, Ilin and Levina, 2015).
Secondary: In this, data are already available within market which is done by any other
publishers in a prompt manner. For this report, researcher use several journals, magazines,
books, articles for accomplishing the work in a stipulated period of time.
Qualitative and Quantitative: Both these methods are regarded as effective source of
research as each of them contain its own purpose and processes. In aspect of qualitative it is refer
as exploratory research which enable an investigator to acquire in depth information for
implementing best strategic decisions by supporting hypothesis in an amended way. On the other
hand, quantitative method is concern with representing the data in the form of figures, numerical,
graphs of particular opinion, thoughts, phenomena. However, in context of this project,
researcher applies qualitative method which aid them to gain deeper understanding of specific
area in an effectual and economical way (Hillary, ed., 2017).
Sampling: It is relate with selecting a group of people from the larger portion of
population for acquiring relevant and valid information in an improved way. For this project,
surveyor chooses 20 respondents as their sample size which render authentic and reliable data
that enhance the quality of report in an effective manner.
Questionnaire
1. Do you familiar the concept of recruitment, selection, training and globalisation?
a) Yes
b) No
2. Do you think, Nestle needs to provide effective training and development programmes to its
manpower in order to acquire best position within marketplace?
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a) Yes
b) No
3. In your opinion, what are the strategies of recruitment which Nestle can adopt for hiring a
pool of skilled candidates?
a) Utilising social platforms
b) Employee referral
c) Job Fare
4. What are the training programmes which Nestle can implies for enhancing the potentiality of
its personnel?
a) Group discussion
b) Technical or technology training
b) Coaching
5. What are the selection procedures that Nestle can applies to enhance its productivity ratio?
a) Ability and personality test
b) Interviews
c) Online screening and shortlisting
6. In your view, what all benefits can Nestle gain by adopting effective recruitment and training
programmes within its working culture?
a) Enhance proficiency ratio
b) Control employee turnover
c) Acquire proficient manpower
7. While operating business function in globalised level, what all the challenges that Nestle can
come across?
a) Cultural and social differences
b) Recruiting skilled workforce
c) Language barrier
8. What are the different ways that Nestle can obtain to cope with challenges which is
connected with globalisation?
a) Acquiring advanced technologies
b) Talented workforce
c) Knowledge about market
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9. Give relevant suggestion for enhancing Nestle's recruitment, section and training procedures.
10. In your opinion, will all the HR practices aid Nestle to enrich its productivity ratio?
TASK 3
P5 Research conduct with the help of tools and techniques
Theme 1: Concept of globalisation
1. Do you familiar the concept of recruitment, selection, training and
globalisation?
Frequency
a) Yes 15
b) No 5
Interpretation: It has been signified from the above graph that out of 20 population, 15
individuals are aware about the aspect of global business environment while rest of 5 people are
not familiar with the same.
Theme 2: Importance of Training and Development program
2. Do you think, Nestle needs to provide effective training and
development programmes to its manpower in order to acquire best
position within marketplace?
Frequency
9

a) Yes 10
b) No 10
Interpretation: From the above shown graph, it has been evaluated that 10 respondents agrees
that Nestle should provide training program to its manpower whereas remaining 10 contradict
with decision.
Theme 3: Strategies of recruitment
3. In your opinion, what are the strategies of recruitment which Nestle
can adopt for hiring a pool of skilled candidates?
Frequency
a) Utilising social media platforms 10
b) Employee referral 5
c) Job Fare 5
10