University Nurse Feedback: Analysis, Improvement, and Case Study

This assignment analyzes nurse-to-nurse feedback within a clinical context, focusing on the importance of effective communication and professional competency in nursing practice. The analysis includes a case study based on a video stimulus, highlighting areas for improvement in feedback delivery, such as clarity, tone, and adherence to patient care protocols. The student identifies issues with the nurse's communication style and handling of clinical instruments, and suggests improvements like proper introductions, obtaining patient consent, and appropriate handling of medical equipment. The assignment emphasizes the impact of effective feedback on building a positive workplace environment, increasing employee effectiveness, and improving the overall quality of patient care. References from reputable sources are included to support the analysis.

Nurse
to
Nurse
Feedback
Name of the Student -
Name of the University -
Student ID -

Feedback
in
Clinical
Context
Feedback is a significant tool in a healthcare
setting which helps in indicating whether the
things are going in a proper direction or not or
whether redirection is required. Feedback is a
effective strategy in the context of clinical
leadership that that helps medical staff members
to gather information, consolidate their
awareness of strengths and areas to improve,
and aims to support effective behaviour [3].

Participant
s of
Effective
feedback in
a clinical
setting Adapted from: [4]

Effective Feedback
 This includes feedbacks, which are
helpful, informative, not degrading
but respectful, as well as very
specific and detailed for the receiver
to understand their faults and help
change them.
 This method includes constructive
criticism, which facilitates in the
betterment of the situation.
Ineffective feedback
 This includes feedbacks, which lead
to no positive outcomes.
 Disrespecting or degrading the
receiver, providing criticism but with
no effective solution, offering
ultimatums, and not clearly pointing
out the issues leading to either
decrease or stagnation of production
level of the organization
TYPES OF FEEDBACKS

Ineffective feedback:
• Includes feedbacks, which lead to no
positive outcomes.
• Disrespecting or degrading the
receiver, providing criticism but with
no effective solution, offering
ultimatums, and not clearly pointing
out the issues leading to either
decrease or stagnation of production
level of the organization.
Effective feedback:
• Includes feedbacks, which are helpful,
informative, not degrading but
respectful, as well as very specific and
detailed for the receiver to understand
their faults and help change them.
• Includes constructive criticism, which
facilitates in the betterment of the
situation.
• This is a comprehensive approach.
• This has been seen to motivate the
employees to perform better
Types of feedbacks

Indicators
of effective
feedback

mportance of effective feedback
Effective feedback can:
• Build positive workplace
environment.
• Build workplace rapport.
• Increase employee
effectiveness
• Increase the quality of work.
• Increase the productivity of
Effective feedback in a clinical setting:

Indicators
of
ineffective
feedback
VAGUE
ULTIMATUM
S OR
THREATS
DISRESPECT
FUL
IN
INAPPROPRIAT
E
TIME OR
PLACE
NO
SPECIFIC
SOLUTION
FOR THE
ISSUE
UN-
INTERACTIV
E

CASE STUDY
In the give video provided
for the case study, the
conversation is very
unclear. It is full of vague
and it is creating a lot of
confusion. The way of
providing the feedback is
very ineffective. It can
seen that the nurse is
lacking the professional
competency in the
provision of care to the
patient.
The feedback process
can be improved by
firstly decreasing the
speed of speech and
secondly should
provide feedback in a
clear tone. The nurse
should also handle the
clinical instruments
properly and should
have a clear
knowledge of their
duty.
Professional
competency is a
fundamental
concept in the
provision of
nursing care, and
it has a direct
relationship with
quality
improvement of
patient care.
Professional
competency refers
to the delivery of
nursing care on
the basis of
professional

1. Karami A, Farokhzadian J, Foroughameri G. Nurses’ professional
competency and organizational commitment: Is it important for human
resource management?. PloS one. 2017 Nov 8;12(11):e0187863.
2. Shrivasta SR, Shrivasta PS, Ramasamy J. Effective feedback: An
indispensable tool for improvement in quality of medical education.
Journal of pedagogic development. 2014 Mar 1.
3. Hardavella G, Aamli-Gaagnat A, Saad N, Rousalova I, Sreter KB. How to
give and receive feedback effectively. Breathe. 2017 Dec 1;13(4):327-33.
4. Hardavella G, Aamli-Gaagnat A, Saad N, Rousalova I, Sreter K. How to
give and receive feedback effectively. Breathe. 2017;13(4):327-333.
REFERENCES

Thank
you