Business Project: Strategies for Inclusive Workforce at Tesco

This business management project examines the strategies and advantages of implementing an inclusive and diverse workforce, using Tesco plc as a case study. The project begins with an introduction to workforce diversity and equality, highlighting its importance for business growth and market competitiveness. Task 1 outlines the aims, objectives, and research questions, followed by a literature review on inclusive workforces, strategies for building them, and their benefits. A project management plan is then presented, detailing costs, time, scope, quality, communication, risk, and resources. Gantt charts and work breakdown structures are also included. Task 2 describes the research methodology, including primary and secondary research, qualitative research, and data analysis, and the interpretation of findings. Recommendations are provided based on the research. Finally, Task 3 includes a reflection on the project. The report concludes with references.

Business management project

Table of Contents
TOPIC..............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Aims and objectives..........................................................................................................3
P2 Project management plan..................................................................................................5
P3 Gantt chart and WBS.........................................................................................................7
TASK 2............................................................................................................................................9
P4 Research Methodology......................................................................................................9
P5 Interpretation of findings.................................................................................................12
P6 Recommendations...........................................................................................................20
TASK 3..........................................................................................................................................21
P7 Reflection........................................................................................................................21
CONCLUSION..............................................................................................................................21
REFERENCES..............................................................................................................................23

TOPIC
“To examine the strategies and edges, which can assist the business organisation in
implementing an inclusive and diverse workforce?” A case study based on Tesco plc.
INTRODUCTION
In current business scenario every businesses have aim to expand them so as to enhance market
share (Benton and et. al., 2017). So it is essential for the workforce to be skilled and full of talent
so that they can perform their task within the business organisation in an effective manner in
order to attain business goals and objectives. When a business is having various set of skill and
talent this is known as diversified workforce which is essential for the businesses to get market
competitive edge and growth. When a workplace environment is created with diversified
workforce this may help the business to gain their objectives on time. In this report the concept
of workforce diversity and equality has explained and for this the company taken in the report is
Tesco Plc. Tesco Plc is a British multinational supermarket which was established in the year
1919. The company is having headquarter in Welwyn Garden City, Hertfordshire, England,
United Kingdom. Tesco Plc is having near about 450000 employees in their organisation which
are operating near about 6800 stores around the globe. Importance of diversified workforce is
elaborated in this report which assists the business to build efficient business environment. At
last a small term research is carried out in the last part of report by using different research tools.
TASK 1
P1 Aims and objectives
With the help of inclusive workforce in the business, the business may have high
efficiency as opinions of employees are included in the process of decision making by this
employees feel that they are an important aspect for company. This assist in enhancing
commitment towards the business and refining their performance that acts as useful effort
towards achieving business goals within stipulated time period. This also enhances harmony
within internal employee that leads to corporation and friendly business environment in the
organisation.

Aim: “To examine the strategies and edges, which can assist the business organisation in
implementing an inclusive and diverse workforce?” A case study based on Tesco plc.
Objectives:
 To render understanding regarding inclusive workforce.
 To examine the edge and tactics that can be used by Tesco Plc so as to introduce
diversified and inclusive workforce (Brčić and Mlinarić, 2018).
 To recognise the benefits of these workforce in the business.
Research questions:
 What is meant by inclusive workforce in the business?
 Which edges and strategies are adopted by business as in creation of diverse and
inclusive workforce?
 What are the benefits of having such workforce within business?
Literature Review
Inclusive workforce in a company
According to Eric, 2019, inclusive workforce means the internal workforce of the
business belongs to various religion, talent, skill, gender, belief, society, expectations etc. This is
essential that when inclusive workforce is introduced in the business then the organisation is
required to provide them equal opportunities irrespective of their diversity so that they can feel
their value within business (Bryman, 2017). This is helpful in boosting employee engagement in
the business so by this the entire workforce works with high motivation and zeal to enhance their
creativity. With the help of inclusive workforce innovation in a business can be enhanced and at
the same time employee retention can also be improvised as employee embraces their value
towards their business. When value is analysed by employee this assist them in enhancing their
performance which so as to achieve goals in an effective manner.
Strategies for building an inclusive and diverse workforce
As per Laura, 2019, numerous ways can be adopted by businesses so as to build inclusive
business environment which is advantageous for the business to attain their goals an objective

within stipulated time frame. With the help of training and development program employees may
understand their role and work which can be completed by them so as to enhance adaptability in
employee within business organisation. When participative leadership style is adopted in the
business this may lead to have high employee engagement within business organisation which
helps the business to get new and innovative ideas by valuing thoughts and opinions of their
workforce. With the help of appropriate performance appraisal system which is adopted so as to
examine performance of an employee irrespective of his or her difference may lead to boost
confidence and motivation in employees towards their company. This helps them to enhance
their performance which leads to have stability in inclusive workforce.
Advantages of having inclusive and diverse workforce
According to Jayne Thompson, 2019, in the modern era of globalisation of economies
every business is enhancing their efforts so as to obtain and introduce diverse workforce in their
business with a view to get assortment of thoughts, skills and inner talent in their company
(Cheung and et. al., 2017). This can assist the business in so many aspects such as this helps the
business to get new and innovative ideas in their business by which business may have high
market performance towards their product and services that are manufactured and rendered by
them to their customers. Inclusive workforce can assist employees to enhance their performance
in the business which resultantly increase business productivity. Similarly brand image can be
enhanced with the help of inclusive workforce which lead the business to cater and attract huge
customers.
P2 Project management plan
This is a formal plan which is well organised and documented and approved by business
which assists them in execution monitor and control the running project. This also assists in
examining the number of deliverables which is essential for completion of the running project.
This helps the business to identify those areas of project which are important aspect so as to get
desired results from the running project.
Cost: This is the most essential aspect of any project which assists them in examining in total
cost which will be incurred in carrying out activities of project in order to enhance effectiveness
of each activity. This helps the business in establishing budget which is required to run the

project in an efficient manner and to fulfil need of funds whenever required. The total funds
required by researcher are £65000 in order to perform various activities so as to attain desired
objectives.
Time: This is related to the time taken by researcher in completion of given project in an
effective and considerable manner. It is essential to define exact time which is requisite so as to
avoid any delay in order to conduct a research so that funds remain up to the requirement and
estimation. To complete the given project 3 months will be required so as to complete the same
in a considerable manner.
Scope: This is related to examining and documentation of list of precise goals which are
required to be achieved within conducted research. Along with this features, functions and
deliverable are also included in this aspect which is directly associated with the project which are
essential for completing the project within stipulated deadlines so as to determine time and cost
of the project. The researcher is required to examine scope of the project so that to recognise
those actions which are essential for completion of project.
Quality: This is associated with quality of result which is determined after project is
completed; this is dependent upon quality of the data which was collected by researcher as in the
process of project. So it is essential that data should be collected from authenticated and reliable
sources so that to maintain high quality within project which help that to maintain its
effectiveness (Flick, 2018)(Leavy, 2017).
Communication: This is associated with using methods and devices so as to establish
effective communication within team member in order to enhance corporation which may help
the researcher to achieve their goals in desired manner and required outcomes will be attained in
project. Effective communication is important as this assist in order to communicate with all the
team members so as to motivate them to take part in the project with high enthusiasm so as to
complete project effectively. Researcher is required to use communication channels like internet,
mobile and computer so as to get effective communication within project.
Risk: This is associated with circumstances of risk that may occur in the path of project
completion that may affect the running project and may lead to slowing down of the same (Nurre
and Weir, 2017). Thus it is essential to examine risk, so that to take preventive measures to

minimise the same. This assists completion of project in desired manner so as to attain high
quality within project.
Resources: These are those resources which are required to be taken within the project as in
the process of project completion. Resources may include printer, mobile phone, team mates etc,
these are used by researcher so as to complete the project within stipulated time and budget.
P3 Gantt chart and WBS
Gantt chart: This is a chart which states various time zones that can be given to each
activity so as to achieve goal and aims within time frame. This also involves all those efforts
which are put in the project by an individual so as to gain project achievement. This can be
utilised by researcher to determine overall effectiveness of the running project which help them
to determine exact time which is required to complete each task in an appropriate manner. This
chart is important as this gives relevant information about overall project so as to calculate
relevancy of each aspect.

Work Breakdown structure: This structure is used to eliminate project complexity as it
divides the whole task into tiny parts so that to render ease to designate task to team mates. This
communicates high reliability and simplicity in the project as with the use of this structure it
become easy to manage every activity so get to high effectiveness. In this structure whole project
and task bifurcated into small segments and then given time limit to complete the same (Orcher,
2016).

TASK 2
P4 Research Methodology
This is referred as methodologies that are used in collecting data and information for
assigned project work. This is the process of maintain the systematic inquiry that is used to
collect the data and information which are important for a business. For running any business
thus is important that to conduct the research analysis and gather information so activities and
plans can be implemented effectively. Various types of methodologies used by respective
organisation are mentioned below:
Primary Research- It is conducted independently by individual who is performed for
first time in order to collect data and information. I, other words, when information are collected
newly and in fresh manner is considered as primary research. Different types of methods are
used for primary data collection like questionnaire, interview and surveys to get data and
information. This is time consuming and money spending method that use4s for collecting
information. From this researcher can get instant feedback and bring changes accordingly.
Secondary Research – This is another methods in which information are collected from
other resources such as published data, collecting from primary resources and others. In other
words, secondary data is gathered from business report, newspaper, journals, government
agencies and so on. This is effective method because it take less time and cost to get the

information and outcomes. Researchers of selected organisation gather data from already
renowned resources which are published (Quinlan and et. al., 2019).
Qualitative Research- It is defined as research where data and information are collected
from open minded users in the form of numerical data. This is done through group discussion,
personal interview, behaviours and opinions, ideas and so on. This helps to increase the
organisational productivity by increasing knowledge. The problem has to be discussed deeply in
such research to get accurate results.
Quantitative Research- It is known as research whereby data is collected in terms of
numbers and translated into statistical data. In other words, this is systematically investigation
that uses to gather the information and data by performing statically, computational and
mathematical techniques. Effects are obtained from thoughts, concepts, human actions and so
on whose nature is descriptive. Web, online, and telephone interview are different methods used
for these studies, and so on (Rivera and et. al., 2017).
Sampling: This is the process in which particular numbers of people are selected for
performing a research. This research is undertaking sample size of 40.
Questionnaire
Quantitative questions
Q1) Are you aware about concept of inclusive workforce?
a) Yes
b) No
Q2) Are diversified and inclusive workforce essential for the business?
a) Yes
b) No
Q3) Does Tesco Plc is having workplace equality and diversity?
a) Yes
b) No

Q4) How companies can introduce diversified workforce?
a) Indiscriminate recruitment
b) Having variety of work
Q5) What do you meant by inclusive workforce?
a) Engaged employees
b) Include in decision making
c) Valued indiscriminately
Q6) What is the major need of workplace diversity in a company?
a) Increased innovations
b) Reputation of company
c) Competitive edge
Q7) How inclusive workforce may help an individual within company?
a) Improved performance
b) Increased job satisfaction
Q8) What are the major advantages of inclusive workforce in a company?
a) Increased productivity
b) Increased employee retention
c) Better brand image
Qualitative questions
Q9) What are the main strategies which can be used by businesses to develop inclusive and
diversified workforce?
 Training and development
 Participative leadership
Q10) What strategies can be introduced in the company?
a) Change in leadership style
b) Performance appraisals
c) Equal opportunities to all

Q11) Commendation
P5 Interpretation of findings
Q1) Are you aware about concept of inclusive
workforce?
Frequency
Yes 30
No 10
Yes No
0
5
10
15
20
25
30
35
30
10
Frequency
Frequency
From the above chart it can be concluded that out of 40 employee which are taken for
research, 30 knows about inclusive workforce and on the other side rest 10 do not have any idea
about this concept. This means there is high awareness about inclusive workforce which helps to
boost morale of employee and their job satisfaction.
Q2) Are diversified and inclusive workforce
essential for the business?
Frequency
Yes 30