E-marketing Strategies: Increasing Marketing Potential for Tesla UK

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This report examines e-marketing strategies for Tesla UK, focusing on how social networks can be used to increase the firm's marketing potential. The report identifies strategies such as reviewing existing social media plans, creating appropriate plans, utilizing various social media tools, providing industry experts with advance previews, encouraging customer and employee participation, coordinating online and offline channels, and creating videos to demonstrate product benefits. It also evaluates social media platforms as modern marketing concepts, including the Ansoff matrix and the 7 Ps of the marketing mix, emphasizing their role in improving production capacity, market penetration, customer loyalty, and brand awareness. The report highlights the importance of direct customer interaction, reaching out to customers, providing discount offers, and offering detailed product descriptions to drive sales and profitability. It concludes that effective e-marketing, especially through social media, is crucial for Tesla UK's success and achieving its marketing goals.
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E-marketing
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Identifying the way social networks can be effectively used for further increasing an
organisation marketing potential............................................................................................1
2) Critical evaluation of social media platform as modern marketing concepts....................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
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INTRODUCTION
E-marketing is defined as an activity of utilising the web-based channels for promoting
goods or services, communicating business objectives to customers and generating brand
awareness in the market. Methods used in E-marketing are search engine, social media
optimisation, displayed advertisements, etc. E- Marketing is an effective tool which helps an
organisation in increasing sales as well as profitability. Electronic marketing making includes
application of selling principles and techniques through utilising electronic media. The purpose
of the report is to identify the way social networks can be used for increasing the firm’s
marketing potential. It also emphasizes on determining the relevance of internet to new concept
of marketing in context of Tesla UK.
TASK 1
1) Identifying the way social networks can be effectively used for further increasing
organisation’s marketing potential
Introducing new products by using social media platform assists business entity in
promoting goods, services and generating the brand awareness. It also provides business entity
an opportunity to analyse the expectations as well as perceptions of clients about the products or
services provided by an enterprise. Social media sites provide the firm an opportunity connected
with people and influence them to purchase a particular brand. There are following strategies
which can be adopted by Tesla in order to use social network sites effectively and effective as
well efficient use of the platform (Nwokah and Irimagha, 2017).
Reviewing of existing social media strategy-It is required by management team in Tesla
organisation to review their existing Electronic marketing strategy. As this will assist manager in
ensuring that all the posting, sharing of reviews is taking place. This activity supports the
business entity in increasing creditability.
Create appropriate plan: The marketing team in Tesla is required to establish certain
targets or objectives which will further support marketing manager in measuring the
performance. In next stage, marketing team should define target audience and focus on the same.
Plan should also include the analysis of the way customer’s greenmailing with brand and
responding to the launch of new product. Developing the plan will help business entity in
determining the fact that whether specific strategy will work or not.
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Considered social media tool: There are many social media sites such as twitter,
Facebook, blog etc. that can be used for marketing purpose. It is required by marketing manager
in Tesla to treat ever social media tool as its own entity and includes pictures, videos in online
advertisement. As this will help in making advertisement looking attractive as well as it will
assist in gaining the attention of customers.
Providing industry experts an advance preview-It is very much important for company
to allow customers or bloggers to make comment, share their views, opinions, feedback about
the products or services. As this activity will help firm in identifying the area of improvement
and developing further marketing plans (Sheikh, Shahzad and Ishaq, 2017)
Encouraging the participation of customers and employees-Introduce discounts, offers,
online rewards, coupons etc. As this strategy will support business entity in engaging customers
in business and providing client with high level of satisfaction. Marketing team can also adopt
strategy to design and launch a large e scale contest seeking videos or photos with new product
launch by company.
Coordinating online as well as offline marketing channels: In Electronic marketing,
coordination between online as well offline marketing channels is very much important. It is
required by marketing team in Tesla to provide consistent messages across all mediums and
direct offline to online channels.
Creating the video for demonstrating the benefits of use of specific product- as this
strategy will allow company to provide the complete detail about the products to customers and
positively influence them to buy specific brand (Bazooka, Alansari and Masa’deh, 2017)
In this modern era, it is identified that the rate of people making use of social media is
raising at tremendous rate. In this respect, there are different types of benefits that organization
like Tesla gets. In this respect, below given are some of the advantages of using social media:
Direct interaction: Employees are the one who have direct interaction with customers.
They are able one who present the information regarding the type of products and services. With
the help of social media, firm is able to clarify all the doubts that they have towards the products
and services delivered (Rahimnia and Hassanzadeh, 2013). In conditions when any types of
problems are identified, then appropriate steps can be taken to overcome them. Further, there are
options provided in social media in which customers are able to get use strategies to make the
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advertisement displayed for longer period of time. With the help of social media, individuals will
get to know about the products and the rate of growth is possible in positive direction.
Reaching out customers: There are many researches that are carried out on preference of
people in making use of social media. This way, it can be started that many of the purchases are
made by people based on the information that are received from advertisement displayed on
social media. There is a positive perception developed with the use of social media and thus it
encourages individuals to develop a strong customer. However, businesses need to make sure
that post made by service users are positive (Strauss, 2016). In condition when posts made by
people are not positive, then it has negative impact over the growth.
Providing discount offers: People do not feel comfortable to make use of the products
that they receive do not show any type of positive response (Taylor and Strutton, 2010). In order
words, there are certain set of expectation that individuals have before purchase decisions are
made. In this context, when customers are provided with discount offers, then it is favourable
enough to develop positive perception within the mind of people. When the rate of discount is
high, then there are conditions of more people to make use of the products. Quality and price of
the products have direct impact over purchasing decision of people.
Description about the product: When individuals have information about the product or
services, then they aim to relate with the products to their need and requirements. When a person
gets to know about the product or services on regular basis, then they are able act positively.
With the help of information, all the doubts that they have towards the product should be covered
as it helps in raise the sales and profitability.
Multi social media: There are many social media platforms on which advertisements can
be displayed. With this respect, it includes Facebook, YouTube, Instagram, etc. (Trainor, Rapp
and Schillewaert, 2011). When information by Tesla is given on “Tesla Roadster”, then it
favourable that more and more people will get to know about the services that are delivered. In
conditions when the rate of information attained is high, then it becomes helpful to attract
individuals and in raising profitability.
2) Critical evaluation of social media platform as modern marketing concepts
When talking about the social media, it is highly effective when the rate of promotion
made is highly effective in attracting individuals who will take up purchase decision. This is only
possible when Tesla has skilled workers to support the firm to grow in positive direction. With
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this respect, there are many marketing theories that are used by companies. Some major
marketing theories that will involve the utilization of internet and are been taken in the
consideration by Tesla UK is as follows:
Ansoff matrix: The Ansoff matrix will help in improving the production capacity of the
organisation and will have to look after the effective measures that will help in better
handling of the wide range of the business operations. The approaches under this measure
will help in better development of product. Company will use internet, especially the
social media platform to penetrate in the market and have a high level of knowledge
about the needs and demands of the organisation. The social media platforms can be also
used in the development of the new product or services by getting the opinion of the
customers on the idea or the service by the Tesla motors. This will help the company to
have a better idea about the range of operations and requirements of the users, to develop
a high quality product or service and helping them to meet the needs and demands of the
customers in a better way (Chaffey and Ellis-Chadwick, 2016). Apart from this, the social
media and internet will also be used as the effective tool of the market development and
create loyal customer base for the organisation. It will help the company to launch the
electric cars of Tesla motors in a new and effective market environment. This approach
will support the better revenue generation, helps the company to gain a better customer's
loyalty. Other than this, the approach of diversification will be based on the interaction
with various customers and experts through the medium of the social media platform.
The tools and techniques of using Facebook, twitter and other platforms will help the
firm to gain a better productivity and profitability in a better way.
7 p's of marketing mix: the social media will help in the better handling of the different
operations that will help in gaining the high level of the operational efficiency and meet
the organisational measures of the organisation. It will help the company to develop a
better price operations that will support more selling and purchasing of the firm. Other
than this, the social media will help the firm to get the knowledge about the place i.e. the
showroom or the outlet that will support the accessibility of the customer to the firm.
Besides this, it will also help in improving the work process of the organisation (Mata
and Quesada 2014). The social media tools can be used for the customer to have a look
over the production procedure of the electric cars. The feedbacks and reviews received
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through the users, experts and tech enthusiasts will also help the company to develop the
new product and services complimentary with the cars of Tesla Motors. It will also help
to engage people to make the fan clubs or customer groups that will help in better
handling of their needs and demands to fulfil them. But on the major part, the social
media platform will be used to promote and advertise the cars, technology and well as the
products of the Tesla UK among the customers (Strauss and Frost, 2014). This social
media platform is the most effective way to get connected to the different people and
organisations and have a better handling of operations causing rise in the brand
awareness and knowledge of the customers about the brand and the products of the Tesla
UK. Besides this, it will also help the organisation to provide the better product and
services to its customers and have a better loyalty and customer satisfaction level.
Besides this, the quality and the user experience of the customer regarding the usage the
cars of Tesla Motors, that will be shared upon the social media will help in better rise in
the physical evidence of the organisation (Mazzarol, 2015).
CONCLUSION
From this report, it can be concluded that focus of the business is to raise their sales and
profitability. This is only possible when they make use of social media to have direct interaction
with customers and by taking up steps to overcome the problems that are faced by them. In
addition to this, employee should be able to perform their set of goals in effective manner so that
requirement of service users can be identified and steps are taken to fulfil them.
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REFERENCES
Books and Journal;
Bazazo, I., Alansari, I., and Masa’deh, R.E., 2017. The Influence of Total Quality
Management, Market Orientation and E-Marketing on Hotel Performance.
International Journal of Business Administration. 8(4). pp.79.
Chaffey, D. and Ellis-Chadwick, F., 2016. Digital marketing. Prentice Hall.
Mata, F.J. and Quesada, A., 2014. Web 2.0, social networks and e-commerce as marketing
tools. Journal of theoretical and applied electronic commerce research. 9(1). pp.56-69.
Mazzarol, T., 2015. SMEs engagement with e-commerce, e-business and e-marketing. Small
enterprise research. 22(1). pp.79-90.
Nwokah, N.G. and Irimagha, B.B., 2017. E-Marketing Orientation and Social Media
Implementation in the Banking Industry in Nigeria. Ibusiness. 9(04). pp.111.
Rahimnia, F. and Hassanzadeh, J.F., 2013. The impact of website content dimension and e-trust
on e-marketing effectiveness: The case of Iranian commercial saffron corporations.
Information & Management, 50(5), pp.240-247.
Sheikh, A.A., Shahzad, A. and Ishaq, A.K., 2017. The Growth of E-Marketing in Business-to-
Business Industry and its Effect on the Performance of Businesses in Pakistan:
Marketing Success. International and Multidisciplinary Journal of Social Sciences.
6(2). pp.178- 214.
Strauss, J. and Frost, R., 2014. E-marketing (internat. ed.): Boston.
Strauss, J., 2016. E-marketing. Routledge.
Taylor, D. G. and Strutton, D., 2010. Has e-marketing come of age? Modeling historical
influences on post-adoption era Internet consumer behaviors. Journal of business
research, 63(9-10), pp.950-956.
Trainor, K. J., Rapp, A. and Schillewaert, N., 2011. Integrating information technology and
marketing: An examination of the drivers and outcomes of e-Marketing capability.
Industrial Marketing Management, 40(1), pp.162-174.
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