This report examines the issues and problems faced by Reliance Trends, a major retail company in India, within the context of the broader Indian retail sector. The report highlights key challenges such as customer preferences for offline shopping, the impact of online shopping, and the importance of customer satisfaction. It explores the difficulties in adopting new technologies and the regulatory environment for online sales. The research utilizes secondary data analysis, referencing articles and studies to identify critical risks and challenges in the Indian retail market. The report concludes by emphasizing the need for retail companies to develop effective strategies to gain customer trust and adapt to the evolving market dynamics, including the growth of online platforms. The report emphasizes the importance of addressing these challenges to enhance organizational performance and maintain a competitive edge in the industry.