Analysing Learning, Development & Performance Management at Morrisons

This report examines the development of individuals, teams, and organizations, focusing on the role of HR professionals in fostering a culture of continuous learning and high performance. It determines the necessary knowledge, skills, and behaviors for HR professionals, analyzes a personal skills audit, and differentiates between organizational and individual learning. The report also explores the need for continuous learning to drive sustainable business performance, demonstrates how High-Performance Work systems (HPW) contribute to employee engagement and competitive advantage within Morrisons, a major British supermarket chain. Furthermore, it evaluates different approaches to performance management, such as collaborative working, and provides examples of how they can support a high-performance culture and commitment.

Developing individuals,
teams and organisation

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals....................................................................................................................3
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role..........................5
P3 Analyse the differences between organisational and individual learning, training and
development................................................................................................................................6
P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance...............................................................................................7
P5 Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation...............................................9
P6 Evaluate different approaches to performance management (e.g. collaborative working),
and demonstrate with specific examples how they can support high performance culture and
commitment...............................................................................................................................10
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Improving professionalism is a continuos process which is helpful for the development
of an individuals. With the assistance of improving individuals methods, particulars get a correct
direction that how to grow the high skills and knowledge (Gülbahar,and Adnan, 2020). For the
development of all individuals in the company, HPW professionals are responsible to give
training and development sessions so that all members employees can easily improve their skills
and education so that all the employee can make a good quality in them so that they can give
their best in accomplishing company goals. In this report will consider the company Morrisons
which is a largest British super market chain in UK. The main aim of this report is to determine
the individuals and organizational learning and analysing the needs of continuos learning and
professional development and also define how HPW give support in employees engagement and
also analyse different approaches of performance management .
MAIN BODY
P1 Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals.
The role of the human resource is very important for all business. HR expertise is
responsible for all activities of the company which is link to the employees day to day projects
and their development. There are various duties and responsibility of HR in the company just as
hiring. Selection and training and development ninduction and another employees related
operations. Morrisons company is a huge retailer company which deals with many stores and
supermarkets so company have to manage the each and every activity systematically in the
business. With the assistance of good HR professional Morrisons manage all the daily activity.
HR professions skills and quality that are listed in below report -
Knowledge required -
HR professional required many skills which is listed in below , these points and quality
will be helpful in making an effective functioning of the company as well as this helps in
achieving company objectives successfully (Richards, and et.,al., 2020).

 Recruitment and selection : these must know about the hiring process and also have a
knowledge that how to recruit a high talented workers so that human resource can select
high skilled employees which will assists to maximise the Morrisons growth.
 Computer knowledge : Human resource profession must have know how to operate
functions of computers so that these expertise can easily manage the records on excel
sheet and word documents along with another useful tools of the computer.
Skill required -
human resource of Morrisons company needs various skills which is helpful to manage all
relationship among company and employees.
 Communication skills : It is the most crucial and requested skills of the human resources
of the Morrisons. With the help of good communication skills human resources build a
strong relationship among the employees and another customers.
 Critical problem solving skills : Human resources profession must have that how to
resolve the critical problem of their workers so that employees easily enact their job
without any issues (Greenhow, Campbell, Galvin, and Askari, 2018,).
Behaviour required -
Human resources of the Morrisons must consider some behaviour qualities which aids
the human resource profession to deal with another employees in an developed manner.
 Leadership qualities : Human resources must have the good leadership power due to its
essential in the company. These person requires to tend whole company so Morrisons
company need that which consist a good leadership quality.
 Trustworthy : Human resources requires to be very honest person due to human
resources professional is responsible all the employees related operations so its
compulsory for the Morrisons human resources to be honest person so that every one can
discuss their issues with them easily.

P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role.
Skills audit is a system and structured assessment of an individual education and skills,
with the help of personal skills audit company easily determines the knowledge and quality of
the employee. Skill audit is responsible to give the results of the presented capacities. in this
report, Human resource skill audit discussed which are listed in below :
Skills/
knowledge/
behaviour
Poor Average Good Excellent
Recruitment &
Selection
*
Computer *
Communication
Skills
*
Critical problem
solving skills
*
Leadership
Quality
*
Trustworthy *
Swot analysis
Swot analysis is the required to know the powers and deficiencies of an individuals as well
as also assist to determine that which opportunity individual can include for their growth and
how to cope up from the threats.
Strength
 I have a good knowledge about the
computer as well as my all content are
clears so that I can easily operate all the
Weaknesses
 I am not good to solve the issues that
arise among the team members. I do not
have good and appreciated critical

computer related features.
 My communication skill is really strong
and smooth and I also get easily
connect with people with the help of
good communication skills.
issues solving skills so thus is my
lacking point.
Opportunity
 My enlisting and selection skills is not
so high not so low but I can take it as
an opportunity. I can learn effectual
hiring and selection instruction and
then it will be helpful for me to hire and
select many talented person in
coming formulation.
Threat
 I am not effective leader and I do not
have good leadership quality due to
sometimes I become very commanding
so it provide negative effect on another
personality.
Personal development plan -
Knowledge/
Skills/
Behaviour
Current
ability
Target
ability
Developing
opportunities
Judging
criteria
Time frame
Recruitment &
Selection
Average Excellent I can take
offline and
online training
session that
develops the
recruitment and
hiring
education.
Supervisor and
another unit
members
responses so
that I can
judge my
progress
report.
This will take
6 month to be
perfect in this
skills.
Critical
problem
solving skills
Poor Excellent I can read new
books and
some new
I can take
feedback from
my peers and
It will take 8
months to be
more

Knowledge/
Skills/
Behaviour
Current
ability
Target
ability
Developing
opportunities
Judging
criteria
Time frame
online
vocubalry and
videos so that I
can develop this
skills.
seniors so that
I can analyse
my quality by
own.
professionalis
m.
Leadership
Quality
Poor Excellent I can learn
leadership by
the practice,
discipline and
resolve more
issues of an
employees
about the
situation with
the help of good
leader.
I can take
feedback from
my seniors and
managers so
that I can
develop my
skills.
It will take
around 1 year
to be a good
leaders.
P3 Analyse the differences between organisational and individual learning, training and
development.
Individual and organizational learning nis really crucial for the growth of the workers and
the business. Morrisons company is focusing for the growth of every individual employees so
that they can give their best efforts which helps in improvement of the business (Faulkner,
Kenny, Campbell, and Crisan, 2019).
Individual learning -
Individual learning is contain as an continuos process which assist the particulars to
grow their education and quality by various tools. With the help of some specific methods

Morrisons company easily reaches their jobs by their own. Through individuals learning,
employees can give many skills and education and keep update themselves.
Organizational learning -
It is essential for all company so that company can enact well and attain the target.
Morrisons company is very conscious about that why they keep maintaining their market
position. In this industry mainly concentrate on producing and providing knowledge and skills.
Difference between the Individual learning and Organisational learning
Basic Individual Learning Organizational Learning
Means Individual learning refers as an ongoing
learning method in which trainee can
develop themselves by there own.
Morrisons company employees
regularly learning new skills and
education by their own so that they can
provide their best in company growth.
This is consider the whole company
aspects for the development and
growth purpose with the help of
constant learning.
Motive The main aim of this learning is
Morrisons company influence their
workers from self learning so that
employers can do their self projects by
their own and perceive latest
knowledge.
The specific ai of this learning is to
focus more attention on the Morrisons
company growth and improvement so
that the company can able to attain
their continue task.
Benefits The main benefits of this learnings is
that Morrisons company workers boost
confidence and morale so that they
become more efficient to enact their
occupation in a best way.
The main advantage of this is that it
will give satisfaction for the Morrisons
company employees an industry also
able to expand their market on the
other areas.
Training

Training is compulsory and most necessary part of every structure. Morrisons company
organize some learning sessions time to time so that worker of the institution can perceive whole
cognition about their job work and do their work in a efficient manner. Morrisons company also
provide advanced training Sessions to their active worker so that aged worker can learn current
and new tendency and acquire new knowledge and accomplishment about the marketplace
(Egert, and et.,al., 2020.).
Development
Development is suppose a most required process. Morrisons company keep behaviour
many act which help in worker overall improvement. Through improvement, worker of the
institution well pull off the general job role in a very effectual way. Morrisons institution worker
keep create themselves and give their part for the institution growing.
Differentiation between the training and development
Basic Training Development
Means It is an essential and precious
process which helps in giving a
specific education and competences
and skills in order to finish the
Morrisons company aims .
It refers to the individual
development process it
develops the employees
individually and help them to
process the company goals.
Focus With the help of training sessions
company focus on their workers
growth.
Development majorly focus
on the employees growth is
that workers can learn current
and new trends grow the
operations of themselves.
Goal The main goal of training is the
Morrisons company easily give
common rules and norms details to
their workers can understand all the
policies and process of the
company.
The main goal of
improvement process is that
Morrisons company
employees develop
themselves via self
assessment. The goals of
development is do complete

progress of company
employers.
Term Training is a reactive and short term
process.
Improvement is proactive and
long term process.
P4 Analyse the need for continuous learning and professional development to drive sustainable
business performance.
Constant learning is the process of raising the skills and knowledge of the individual that
will help in attaining the unit of the business. It can be social, casual and formal learning.
Morrisons will start the employers to do regular that will assist in personal development of the
employees (Dyrbye, , Lipscomb, W. and Thibault, 2020).
Continuous development plan :
Area of
development
Duration of
completion
How can I
achieve this
What's
happening
now
How I will
know I will
been
successful
progress
Analytical
skills
2 months I will develop
this skills
through
working on
research and
analysis tasks.
So that I can
be a good in
this skills.
This will
accomplish by
doing case
study in the
company and
by attending
webinars and
seminars that
help in
analytical
skills.
Development
in this ability
will be
measured by
my decision
making as
well as my
mentors will
help me in
developing
this skills.
With the help
of my seniors
and attending
different
events , I have
experienced
about various
policies to be
utilised in
assuming of an
individual.
Theoretical
knowledge
3 months For
developing my
With the help
of different
This cognition
will be
Through the
help of

theoretical
knowledge I
will start
reading books
of
management
books that
will give me
deep education
of the specific
areas.
books I have
learned so
may concept
and I am
capable
enough to
learn more
new things.
examined by
my juniors
that how able
enough able I
am to lead a
team properly.
appropriate
support of mu
seniors and
mentors I am
able to solve
the issues of
the employees.
Dynamic
thinking
1 month In order to
develop my
thoughts I will
start
interacting
with my
seniors.
With the
suggestion of
seniors I am
capable to
think for
different
factors.
This will
examine by
my seniors
and workers.
With the help
of dynamic
thinking. I am
able to take an
effective
decisions.
Kolb's learning cycle :
It is the systematic approach which is goal directed and learning of behaviour theories. It
Is the learning concept of different stages of the learning. It start with the concert experience
means having an experience in a field of experiencing something new In their company then
abstract conceptualisation means finishing the learning from the experience . In last enacting
active experiment on learning. This will assist Morrisons staff members in regular learning and
making innovative ideas.

P5 Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.
High performances working is the approach to analyse the work performance level of
the employees in the concern and encourage the employees to provide their best in attaining the
business goal. It analyse the maximum contribution of the employees in the company by
evaluating their level high level of work in their specific job role. It assits in motivating the
employees for their better operations in the work place. It is best ways to raise the level of
business.
Contribution of HPW in engagement and motivation of the employees :
 It assists in regular learning and knowledge - When employees is getting the appreciation
for their alloted task then it will motivate the employees to learn new things in their job
designation and raise the efficiency of their work. It assists in determining the possible
workers and also assists in performance and reward management.
 Employee will take initiate in projects – It will assist the company for attining it business
goal. With the impact of HPW employees will be more efficient and advance in their
field they will implement all the new technology and take an initiative to start the task.
Morrisons will analyse the work performance of the individual and analyse their high
work performance.
 Encourage the team to attain the basic goal - When workers become more impactful in
their field. They can attain the business goals of the company with their right practices
which is based in various experience and learning. Morrisons enact HWP and initiating
their workers to attain the basic goals of the company.
Benefits of HPW :
 Employee benefits - High performance working helps the employees in different
aspects. It assist in development of the employees by taking good learning in the
workplace. Morrisons will motivate will encourage the staff to raise productivity and
performance that will tend to attain the business goal.
 Open decision making : when workers become more efficient and raised the level of
their employees with high performance working. Employee become more efficient and
initiate to take the decision based on their experience, ability and behaviour. Morrisons