MG411: Individual Research Portfolio: EasyJet People Management

This individual research portfolio analyzes EasyJet's people management practices, focusing on leadership and management, training and development, and talent management. The report examines the operational context of EasyJet, a British low-cost airline, and applies relevant theoretical models to each area. It delves into leadership styles, such as transformational leadership, and explores various management theories. The analysis includes recommendations for improving transparency, trust, and employee involvement in decision-making. The report also investigates EasyJet's training and development programs, discussing learning theories and offering suggestions for skill development. Furthermore, the portfolio examines talent management strategies, including recruitment, retention, and the use of the QUAD model, with recommendations for attracting and retaining top talent. The conclusion highlights the importance of these HR practices in achieving organizational goals and objectives.

Individual Research Portfolio

ABSTRACT
Managing people is very much important for the organization as it proved beneficial in
gaining the desirable goals and objectives in potential manner. to manage the individual
organization required some sort of HR practices that helps to pace towards in the definite
direction in potential manner. it has been evaluated that human resource plays very crucial role in
achieving predetermined objectives to remain competitive in marketplace.

Table of Contents
ABSTRACT....................................................................................................................................................2
INTRODUCTION...........................................................................................................................................4
MAIN BODY.................................................................................................................................................4
Area 1: Leadership and Management......................................................................................................4
Area 2: Training and Development..........................................................................................................6
Area 3: Talent management...................................................................................................................7
CONCLUSION...............................................................................................................................................8
REFERENCES................................................................................................................................................9

INTRODUCTION
People management refers to the set of practices that consisted the end to end processes
for acquisition of talent and its optimization and retention for gaining deliberately assistance
from the side of business and guidance from the side of employees within the organization
(Stang, 2019). respective report is based on the easyJet which is the British low cost airline
group, headquartered in the London Lutom Airport. It operates the domestic and international
scheduled kind of services over the 130 routes. Respective report is based on the three areas of
research that are leadership and management, training and development and talent management
by considering its operational context by using relevant theoretical models with the proper
recommendation in order to achieve desirable outcomes.
MAIN BODY
Area 1: Leadership and Management
The operational context of the organization:
Leadership is all about the getting and knowing people to comprehend and make believe
the set vision of the organization and put one of best efforts to achieve the same. While on
other hand management refers to the administration and coordination of day to day activities
for accomplishing the organisational goals and objectives in positive manner (Psychogios
and Prouska, 2019). it is very much important for the organization to maintain the best
leadership and management within the organization that contributes to maintain the
motivation level of employees. In context of easyJet which is the low cost airlines in the UK
market for building innovative product category that is not possible without the effective
kind of leadership and management practices. they also sometime known as corporate
sponsors, experienced managers lead a strong kind of leadership from the idea to market. In
context of easyJet leadership and management generally members of organisational top
management team that believes in using the new kind of technology or product to provide
one of best experience to consumers in potential manner. Leaders and managers never
hesitate to leverage and influence the top management to assist, fund and ultimately guide the
teams of innovators the usual kind of corporate innovation. Dame Carolyn McCall, the CEO

of the easyJet is one of great leader took the role of boosting employee morale and focus on
the consumers and earned the strong business acumen and personal skills.
Relevant applicable theoretical models:
It is very much important for the organization to evaluate various kinds of leadership and
management theories and practices before selecting one of best leadership and management
approach. In context of easyJet, Dame Carolyn McCall, CEO by using the transformational
leadership is the model of leadership in which the leader works with the team by identifying
the changing needs with help of creating vision for guiding the change through inspiration by
committed members of group. In the year 2008 get awarded an OBE for the services of
women in business in Queen birthday honours (EASYJET CEO DAME CAROLYN MCCALL
ON TRANSFORMATIVE LEADERSHIP, 2020). She work on the practical aspect of the
situation rather than the implementation of theory and involved oneself in travelling to
observe or evaluate the workings. Before selecting respective theory of leadership respective
organization also evaluate other theories that are as follows;
Autocratic leadership: In respective leadership model related with the command and top
down instructions. In autocratic existed little collaboration and decision making as it largely
rest in hands of top management. The rest of the team of organization not have the authority
to give own inputs as final decision lie with the leader regardless.
Situational leadership:
In respective leadership organization focus on the current level of employee and staff
with their capability for effectively carry out the work and activities in effective manner
(Jordan and et.al., 2019). in that regards organization choose the solutions not basis on the
theory and practices.
Theory of management: The FW Taylor theory of scientific management states about the
breaking down the components into the small manual tasks of manufacturing milieu, every
time taking movement so that it proved beneficial to perform works and activities in one of
effective manner. in context of easyJet by using theory of leadership and management
organization can be effectively utilize the resources in order to remain competitive in
marketplace.

Recommendations with a focus on the required knowledge, skills and behaviour needed
by management this key area.
It is very much potential for an organization to always focus on the growth and
development and it is only possible by the making efforts to find out the areas of
improvement. In context of easyJet it has been analyze that due to lot of misleading activities
from the side of organization, as to overcome from it they need to create transparency, trust
and involve people in decision making.
Area 2: Training and Development
The operational context of the organization:
Training and development is one of the most important HR practice that provides the
systematic set up in which employees instructed in proper manner to deliver technical
knowledge and skill related to the job (Hartley, 2019). In context of easyJet to work with the
demanding people as the expectation of consumers rises day by day. For remain competitive
in market organization schedule training and development practices in potential manner. the
main motive behind to train people as people mean the world for them. to train at one of best
level possible by for what ever the role assign to them from the current level. Their training
sessions should be provided at the London Luton airport or at the London Gatwick Airport.
All the easyJet employees get the online access learning opportunities as well as career
development planning tools so that they can achieve the best skills and capabilities in oneself
in order to remain competitive in marketplace (easyJet Plc, 2020). by using it all the
employees can be able to get the feedback in regards of their performance and assistance for
own development. In addition to managers also provides the resources and advice to support
the enhancement of team to remain competitive in marketplace. in the year 2019 they
launched the “My journey” a support tool that used for personal and performance
development reviews in the administration community in potential manner. hence, respective
organization is very much deliberate to provide training and development opportunities to
their employees so that they can give one of their best efforts in organisational development
and enhancement.
Relevant applicable theoretical models

For an organization it is very much potential to access the training and development, in
that regards it is very much potential to firstly evaluate the major cause behind it. To know
the same required to access various kinds of theories and practices that are as follows:
Theory of learning types: Respective theory is presented by the Gange that focus on the
learning various kinds of intellectual skills that is very much potential for development of an
individual (Clack and Gabler, 2019). In respective kind of skill consist of intellectual skills,
verbal information, attitudes, cognitive strategies and motor skills. As respective skills are
very much rare in nature as found very occasionally in person. Gange suggested various
kinds of learning types in respective theory that contains the both internal and external
conditions. In context of easyJet they focus on the respective area of development as it
directly related with employees level of productivity and development in order to remain
competitive in marketplace.
The another important kind of theory of training and development consist of Theory of
experiential learning, presented by the C. Rogers (Caputo, F. and et.al 2019). He states that
wants and needs of the learners directly addressed by the kind of learning. As with the help
of training an individual get experience and it provides maturity along with knowledge. In
training involvement of an individual is very much potential to conduct the self evaluation.
Recommendations with a focus on the required knowledge, skills and behaviour needed
by management this key area
In context of training and development it has been recommended that organization have
to access the main areas of human development and way it is potential for organisational
enhancement. It has been recommended that before providing training organization need to
build a detailed list of skills that required in employees and way to inherit in them.
Area 3: Talent management
The operational context of the organization
Talent management is the strategic human resource planning practice that helps to
improve the business and make possible for organisations to achieve the goals and objectives.
In context of easyJet they by focusing on the key areas of skills and development select the
best candidates within the organization. they by using the various phrases for selecting the
potential individual that can contribute one of their best efforts in development and
enhancement (Brechin and et.al., 2020). They always want to attract and retain one of

potential people as it is one of milestone of organisational success. For seeking to behave in
fair manner provide the right kind of rewards and accountabilities to them. in the 30
September 2019 it employed approximately 15,000 employees across the eight nation. By
using the approach in front of people is to working with easyJet is one of attractive option for
the local workers. Respective approach helps them to build the positive relationship with the
employees in order to remain competitive in marketplace.
Relevant applicable theoretical models
To understand and choose one of best way to recruit and retain the employees
organization need to use theories and practices one of them are:
The QUAD model: Respective model states about the whole procedure for selecting and
retaining one of best candidate within the organization by using respective stages.
Planning: In respective stage organization plan the skills and capabilities required, no. of
employees needed and many more to achieve one of best one (Beckford, 2019).
Acquiring: In respective stage organization by using the selection process that helps to
achieve the best skills that needed in an individual in potential manner.
Developing: In respective stage organization schedule training and development
opportunities to people by find out areas in which the lack behind so that easyJet can achieve
desirable outcomes.
Retaining talent: in respective stage of talent management organization by providing best
remuneration and other smart benefits that motivate employees in giving one of their best
efforts in organisational development and enhancement (Bader, Schuster and Dickmann,
2019). So it is very much important for organization to use respective tools to gain desirable
outcomes.
Recommendations with a focus on the required knowledge, skills and behaviour needed
by management this key area.
To remain always competitive in the market place it is very much essential for the
organization to emerge or collect all the key skills and capabilities that required for an
organization to remain competitive in marketplace. for selecting one of best candidate it is
essential to list down all the set of skills and opt one of best way to select them. the major
skills required for managing talent is scrutiny of candidates, managing resources and
communication.

CONCLUSION
From the above report it has been concluded that for an organization various kinds of HR
practices such as training and development, talent management and Leadership & management
plays very much important role. As it assist in achieving the organisational goals and objectives
after choosing one of best candidates within the organization. it is very important for an
organization to provide training and development to employees so that they can give one of their
best efforts in organisational development and enhancement. It is essential for organization to
acquire the best talent as it emblem of organisational development.

REFERENCES
Books and journals:
Bader, B., Schuster, T. and Dickmann, M., 2019. Managing people in hostile environments:
lessons learned and new grounds in HR research.
Beckford, J., 2019. The Intelligent Organisation: Driving Systemic Change with Information.
Routledge.
Brechin, D. and et.al., 2020. Alternatives to antipsychotic medication: psychological approaches
in managing psychological and behavioural distress in people with dementia.
Caputo, F. and et.al., 2019. A knowledge-based view of people and technology: directions for a
value co-creation-based learning organisation. Journal of Knowledge Management.
Clack, A. and Gabler, J., 2019. Managing Diversity and Inclusion in the Real Estate Sector.
Routledge.
Hartley, S.E., 2019. Re-imagining the role of the physiotherapist when managing people with
long-term conditions. Physiotherapy theory and practice, 35(11), pp.1005-1014.
Jordan, J. and et.al., 2019. Managing Human Resources.
Psychogios, A. and Prouska, R., 2019. Managing People in Small and Medium Enterprises in
Turbulent Contexts. Routledge.
Stang, V.M., 2019. Managing Paradoxes in a Complex Organisation (Master's thesis).
Yamin, M., 2019. Managing crowds with technology: cases of Hajj and Kumbh
Mela. International Journal of Information Technology, 11(2), pp.229-237.
Online:
EASYJET CEO DAME CAROLYN MCCALL ON TRANSFORMATIVE LEADERSHIP, 2020.
[ONLINE]. AVALIABLE THROUGH.<
https://www.managers.org.uk/insights/news/2017/april/easyjet-ceo-dame-carolyn-mccall-
on-transformative-leadership>
easyJet Plc, 2020. [Online]. Available through. < http://corporate.easyjet.com/corporate-
responsibility/our-people>.