E1144 Certificate III in Individual Support: Module 8 Assessment

This document presents a completed knowledge test for the Certificate III in Individual Support (Ageing, Home and Community) program, specifically addressing Module 8. The assignment explores the complexities of the carer role, analyzing its impact on carers, families, and friends within a home and community care context. The student answers questions related to a scenario involving an elderly woman, Anna, whose husband has moved to residential care, and the challenges she and her family face. The assessment delves into identifying risks associated with changes in care relationships, strategies for supporting Anna's visits to her husband, and recognizing the significance of family and friends in Anna's life. The student provides practical examples of how to support Anna and her family, emphasizing the importance of maximizing their involvement and support. The assignment demonstrates an understanding of the emotional, physical, and psychological impacts of caregiving and provides insights into effective support strategies for both the client and their network of carers and family members, aiming to improve client experience and outcomes.

Student Name: Navjot Kaur ghuman
Student ID:e0877486
32475/03 Knowledge Test – Short Answer Questions
E1144
Certificate III in Individual
Support (Ageing, Home
and Community)
Module 8:
This is assessment 3 of 3.
1. Background/Overview
When you work as a support worker in community and home care,
part of your work will involve having effective support
relationships with clients’ carers and families.
Working with carers and families can be a satisfying and positive
experience for the support worker and together they can form a
partnership to improve client experience and outcomes.
2. Brief
This assessment consists of three (3) parts.
This assessment provides you with the opportunity to
demonstrate your knowledge of the following areas:
 The carer role and the impact it has on carers, families and
friends.
 The impact of the lifecycle transitions and family structures
on the person
 Including family and carers as part of the client support
team and strategies to work positively with them and
monitoring, promoting and assisting carers with their
rights, their health and their wellbeing.
Deliverables
Please submit this assessment
in Word doc format.
To do list:
1. Write your name and
student ID in the space
provided at the top of
this page.
2. Read the
background/overview and
brief sections of this
document.
3. Complete the 3 parts.
4. Write your answers in the
spaces provided.
5. Save the Word document
using the naming
convention: your student
number_assessment
number.doc. For example:
“12345678_31135_01.doc.”
6. Upload your document in
Open Space using the
relevant Assessment
Upload link in this Module.

3. Questions
The carer role and the impact it has on carers, families and friends
Part 1
Read the scenario and then answer the questions that follow.
You work at CareShore home and community services.
You have just started to visit Anna to provide support to her at home. Before you supported Anna, you
visited to provide support for her husband Kostas, who now resides at the CareShoreresidential facility.
Anna is still at home and is missing having Kostas with her. She used to love to cook for him but since
he is at CareShore, she has lost interest in cooking and has started to not bother to feed herself. She
appears to have lost weight. You have noticed Anna’s low spirits and that she doesn’t have all the usual
groceries in the kitchen cupboards and the vegetable patch in the garden is starting to look unkempt.
Previously Anna would have a Greek treat ready for your visit and she would urge you to eat some
when you made her a cup of tea, but this has stopped as well.
Often Anna would have her friend Dulcie visiting during the day. Dulcie lives close by down the street
and she and Anna share a love of the garden. They have known each other for forty years. When you
ask Anna about Dulcie, she is vague and says she is not sure what Dulcie is doing, she seems to be too
busy to visit.
When you ask her, Anna says she has not visited Kostas in two weeks, as she is worried that it will
upset him to see her, and it is a long way on the bus to CareShore. She says she feels guilty that she
could not look after him like he wanted at home. She says she was too weak and she is useless. Anna
cries and says she misses him, she misses feeling him beside her in bed at night, and that her life is
empty.
Anna is walking more slowly than she usually does and is always wearing her slippers, whereas before
she always wore her shoes and stockings during the day. She says her arthritis is playing up and she
sometimes gets a bit short of breath from her asthma.
Anna says Sia and Irene (her daughters) visit when they can but she does not like to bother them as
they have busy lives.
When you are talking to Anna, Sia arrives and Anna immediately looks brighter. She tells Sia she is
busy and coping well with her support worker’s assistance around the home. Sia looks worried.
When you leave Anna’s home you find Sia waiting outside. She asks to speak with you and reveals the
following;

 The family are very worried about Anna, as she will not let them assist her and she will not go to
live with any of them.
 Anna has told her family that she has been visiting Kostas but they have found out from
CareShore that she has not visited for two weeks.
 Sia doesn’t know what supports she can access to assist her and Irene to care for their mother
and she is finding it difficult to take the carer role. Anna has always been the ‘rock’ of the family
caring for Kostas and helping with grandchildren.
 Irene is a nurse, and she is worried that Anna is sick and won’t admit it. She has asked her to go
to the doctor but Anna tells her that she is fine.
Sia asks you not to tell Anna she has spoken with you. She does not wish to upset or embarrass her
mother.
A. The impact of being a carer can be felt in many different ways.Complete the table below outlining who is the carer, and the impact to the carer in each of the
situations from the scenario.
The situation Who is the carer in this situation? What are the impacts of the caring
role to the carer?
Sia and Irene have been providing
support to Anna and are worried
about the changes in her health.
Sia and Irene are the carer in this
situation
The impacts of the caring role of
the carer in this prospect is better
healthcare provision, enhanced
healthcare approach and advanced
or sustained healthcare approach
and better lifestyle approach as
well for Anna and also
implementation of hope and
energy for Anna that has been
missing lately. The impact here is
an engaging daily life process as
well and this will also help in
betterment of Anna’s health
condition, given the fact she feels
lonely and is getting engrossed
with her health problems.

NYS- Please focus on the situation.
What is the impact to Sia and Irene
of caring for Anna?
Sia speaks to you about her
concerns for Anna and how she has
always been the ‘rock’ for the
family.
Carer is Anna in this context Impact of the carer here is a strong
and a well rooted family structure
where there is a unity and also a
sense of togetherness and a sense
of understanding that can help in
combining or associating all the
family members together, which
Anna had been doing for so long.
It’s great that you were able to
realise a positive impact to the
carer.
You see Dulcie down the street and
she says she doesn’t know what to
say to Anna about Kostas going
into CareShore. She says it makes it
difficult to visit Anna.
Dulcie is the carer here Impact of Dulcie as a carer here is
brining in a sense of refreshment
and happiness in Anna. The
primary impact here is a sense of
togetherness, spending of quality
time and communicating as well
that will have a positive impact on
the health of Anna.
NYS- Please read the situation
again. It does not say that they are
currently doing gardening together.
What’s the impact to Dulcie by
being a carer to Anna?
NYS- Please resubmit the highlighted answers. The rest are good.

B. Now that Kostas is in the CareShoreresidential facility, Anna’s care relationship with him has changed. State the current or potential risks for Annawith the change to
the care relationship.
Real or Potential Risk Area What potential risks for Anna with the change to the care relationship?
(20 words)
Physical risk It includes falling down somewhere, lack of steady walking and also joint
pain as she is having arthritis. Other risk includes breathing trouble and no
instant support or care at the moment
Emotional risk It includes loneliness, lack of a companion and also lack of love, care and
support.
Psychological risk It includes talking to herself, self thinking and depression
Loss of companionship Lack of assistance in day to day life and also lack of normal day to day
activities like cooking, eating together and others
Change in perception of self Feeling less confident and energized, feeling down and also feeling lowly and
de-motivated
Satisfactory

C: In this scenario, Anna is not visiting Kostas. Outline what you could do to assist Anna to visit Kostas and to participate in the changes and transition of moving him into
Residential Care,giving two practical examples of what you could do to assist. (50-100 words).
Here Anna can be encouraged to accept the change and thereby take it easily so that she can continue the emotional bond and connection that she has had for her
husband for so long and that will help her or assist her in visiting Kostas in Residential Care. Example includes- creating some space for both of them at the Residential
Care so that they can spend some quality time together and this will encourage Anna to visit her husband. Other example to assist Anna to visit Kostas include providing
Anna with a private service of accompanying her to Residential Care as she cannot walk very steadily and is recently having acute arthritis problem. These are two ways
or examples in this aspect. One example here is advising Anna to spend quality time when she is on a visit to her husband and also talk about all the happy and precious
memories they shared together so that Kostas can feel jovial and gay and that will ease out the process of accepting the changed situation.
NYS- Please think of one other strategy that you can do as a support worker in the home and community setting. Providing a space when she visits Kostas will be done by
the staff in the facility. What can you advise Anna to do when visits Kostas?

D: In the scenario above, identify three people who are the carers, friends or family members who are significant to and have a role in Anna’s life? Why is each of the
people you identify important to Anna? How would you work in a manner that recognises, supports and utilises their relationship and knowledge of Anna? (50 words
each)
Complete the table:
Carer (Not Support Worker) Why are they significant to Anna and
have a role in her life?
How would you work in a manner that
recognises, supports and utilises their
relationship and knowledge of Anna?
1. Dulcie She is significant to her life as she
brings in happiness and good time for
her as she is her close friend, she has
the role of a friendly healer in her life
Their relationship can be utilized to
better Anna’s condition and this can be
done by improvising on their meetings,
on their interactions and also their
united activities in garden
2.Sia She is her daughter and Anna feels
happy when she is around. She has the
role of taking responsibility of her
mother.
Their relationship can be used or
utilized through positive bonding and
spending more time with one another
and giving Anna a sense of belonging or
existence
3.Irene She is her daughter and wants to be
with her or take her mother with her.
She has the role of taking responsibility
of her
Their relationship can be used or
utilized through positive bonding and
spending more time with one another
and giving Anna a sense of belonging or
existence
Satisfactory

E: Complete the table below describing how you could assist each person to maximise involvement with, and support for Anna? Explain your answer. (20- 50words each)
Person How can you assist them to maximise involvement and support for Anna?
Sia Asking her to visit her mother more often and spending some quality time with her
Irene Asking her to take her mother and keep her mother at her place for sometime so that she can
spend time with her given the fact that she is unable to take out time from her busy schedule.
Dulcie Asking her to visit her quite often so that the old days are back and also that it can support
Anna in this lonely situation
Satisfactory

F: Complete the table below describing what assistance each person could give to complement your role as support worker for Anna. Explain your answer. (20- 50 words
each)
Person How can these people assist you support Anna?
Sia She can give assistance like time, love, support and care and that would help me in my work as
a support worker
Irene She can give assistance like time, love, support and care and that would help me in my work as
a support workerYou could have given a different example though like monitoring Anna;s
health because she’s and RN.
Dulcie She can give assistance like friendly behaviour, hope, confidence, energy, support and attention
Satisfactory

G: Complete the table below describing what carer support organisations or resources may assist each person? If possible, refer to resources and organisations that are
available in your area. Explain why you would refer them to the support you have described. (20- 50 words each)
Person What carer support resources or organisations may assist these people?
Sia Japara organization- this organization can help Sia in making out more time with her mother
Irene Bupa Aged Care Australia organization - this organization can help Irene in bonding with her
mother in an appropriate way and also in a definite way
Dulcie Opal Aged Care organization- this organization can help Dulcie to bring about association and
togetherness between the two
Anna Seaton Aged Care Facility- this organization can assist Anna in providing her support and backup
as well to help her go through this tough state where she has fallen into depression and is also
having issue of asthma and arthritis..
Satisfactory

The impact of the lifecycle transitions and family structures on the person
Part 2
A:The table below outlines fourstages of Kostas and Anna’s story or lifecycle together (column 1). Beneath the table is a list of fourLifecycle Transitions. Complete the
following information in the table.
 Select the correct option from of the list of Lifecycle Transitions and add it into Column 2 to match eachstage of the story.
1. Kostas and Anna’s story 2. The Lifecycle Transition
Kostas and Anna have known each other all their lives. They grew up as next-
door neighbours in Nafplio, a small village outside Athens, and started courting
when Kostas was 20 and Anna was a shy 17 year-old.
 Transitioning from childhood
to independence
A year after they were married, they decided to migrate to Australia – the land
of opportunity in the new world. The first few years were difficult as they
adjusted to a new language and being so far away from their families, but they
persevered and soon started a small bakery business in the suburbs.
 Migrating and forming new
community connections
Kostas and Anna still live in the same home 60 years later, and look forward to
when their grandchildren come to visit.
 Kostas and Anna are in their
senior years. They have retired
and enjoy family visits.
They are both in their eighties now. They have enjoyed good health up until
the last couple of years. Kostas has started to suffer from macular
degeneration and his arthritis plays up, but he doesn’t like to complain. As
time goes by, Kostas becomes more reliant on Anna to help him with daily
tasks, but he is adamant that they should stay together in their home and will
not even discuss moving into any form of care facility.
Anna becomes the carer and Kostas
the person requiring care and
support
Satisfactory