Individual Support to Health & Safety

This report discusses individual support to health and safety in the workplace, covering personal safety, participation in workplace health and safety systems, and self-care strategies. It includes detailed analyses of various scenarios, risks, and preventive measures to enhance safety for employees, particularly focusing on vulnerable populations such as older individuals and those with disabilities. The report emphasizes the importance of effective communication, training, and the implementation of safety protocols to create a safer work environment.

Running head: INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
Name of Student:
Name of University:

1INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
TABLE OF CONETENT
Part A: Personal Safety..............................................................................................................2
Answer to Question 1:............................................................................................................2
Answer to Question 2:............................................................................................................6
Answer to Question 3:............................................................................................................7
Part B: Participating in WHS systems.......................................................................................8
Answer to Question 1:............................................................................................................8
Answer to Question 2:..........................................................................................................10
Answer to Question 3:..........................................................................................................10
Answer to Question 4:..........................................................................................................13
Answer to Question 5:..........................................................................................................13
Part C: Looking After Yourself...............................................................................................14
Answer to Question 1:..........................................................................................................14
Answer to Question 2:..........................................................................................................15
Answer to Question 3:..........................................................................................................15
BIBLIOGRAPHY:...................................................................................................................16

2INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
Part A: Personal Safety
Answer to Question 1:
Scenario
A: Hazard B: Potential
risk
C: Procedure
to minimise
risk
D: Related
policy and
procedure
A. You turn up in the morning
to a client’s home. The front
door is unlocked and the
windows are open. The client
is in bed, asleep.
Trespassing
Burglary
Physical
Assault
Theft of
wealth and
precious
materials
Bodily Injury
caused
trespasser
Murder of
loss of life
All possible
entrances like
doors,
windows
should be
locked
properly
Using blinds
or non-
transparent
curtains to
prevent
people from
looking inside
the house1
Safety alarm
should be
installed in
order to
generate signal
to residents
Installation of
timer switches
that would
keep up the
sound and
light inside the
house even
when it is
empty fooling
outsiders.
B. The client becomes
frustrated that the train is late.
Disturbance to The person
can cause
There should
be supervisor
Strong digital
1 Zohar, Dov. "Safety climate: Conceptualization, measurement, and improvement." The Oxford handbook of
organizational climate and culture(2014): 317-334.

3INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
They start to swear loudly on
the train platform and bangs
the seat.
people around
Injury to own
self
Anxiety attack
High blood
pressure
serious threat
to own health
if he has
nerve, heart
and blood
pressure
related issues.
He might fall
sick for being
excited
suddenly.
on the
platform to
address
such issues
Frequency of
trains should
be increased
in order to
minimise the
problems of
delay.
monitoring
Availability of
emergency
health aids in
every station
Provision and
updation of
information to
passengers
through
announcement
s or display on
LCD screens.
C. In the community, a
member of the public yells
abusive things at the client
and support worker, and
begins following them about
the shopping mall. The
stranger gets closer and
closer.
Encroachment
of personal
space or
privacy
Threat of
disrupted
peace
The incident
can cause
physical
injury or
assault based
on the motive
of the stalker
The person
should take
help of
security
system
installed in
the shopping
mall avoiding
personal
attempt to
resolve the
matter2.
Strong
surveillance
system should
be operating in
the shopping
mall complex.
A general
body of
security
should be alert
and ready to
provide
service to
2 Gallagher, Clare, and Elsa Underhill. "Managing work health and safety: recent developments and future
directions." Asia Pacific Journal of Human Resources 50.2 (2012): 227-244.

4INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
individual.
D. The client falls over on an
uneven path in the complex
where they live. They start
crying and saying that they
can’t get up.
Injury to head
and any part of
body can take
place.
Internal
haemorrhage
Brain Injuries
Breaking of
bones
On immediate
note, a sign
board of
caution
should be
positioned in
order to aware
people.
The path
should be
flatten up
Supervisors or
security
should be
assigned to
keep notice of
such problems
Marking the
zones of
danger
Provision of
emergency
health aids like
ambulance,
doctors, first
aid3.
E. You are setting up a new
activity centre in the
community. It is the first day.
The clients all arrive at once,
and there is much commotion.
The clients seem stressed, and
look angrily at the support
workers.
Over-crowd
and jostling
Disruption in
the atmosphere
Jostling can
lead to fall or
stampede
leading to
injuries to one
or many
Violence can
evoke out of
The centre
should be
spacious
enough in
order to keep
enough room
for all
Provision of
Inquiry and
grievances
forums should
be created to
address
individual
problems if
any from the
3 Zohar, Dov. "Safety climate: Conceptualization, measurement, and improvement." The Oxford handbook of
organizational climate and culture(2014): 317-334.

5INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
stressed
clients
entertainment
or
refreshment
should be
made to
welcome the
visitors as it
can help in
releasing
stress of the
clients.
clients’ side.
F. Your example:
Your workplace is deprived of
proper house keeping and
sanitation
Bad odour
Infections
Serious health
problems
Any bacterial
or virus
caused
disease can
affect
workers.
Fever,
respiratory
issues are
common
Daily clean
up with
follow up is
mandatory
Application of
improvised
system so that
individual can
contribute to
personal
hygiene.
Availability of
adequate
cleaning stuffs
should be
there
Automated
dirt detector
and air cleaner
can be
installed4.
Automated
aromatic
fresheners can
be installed
G. Your example: Suffocation Lungs or Arrangement Authority
4 Holt, Allan St John, and Jim Allen. Principles of health and safety at work. Routledge, 2015.

6INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
The workplace is a confined
place stuffed with good
number of workers
Breathing
disorder
respiration
troubles
In case of fire
break out no
scope of
escaping or
evacuating
fast
for more
spacious
cabins or
rooms for
workers
Air
conditioning
system should
be advanced
to provide
good air to
people inside
Provision of
small
windows or
ventilation
that can be
operated
based on
requirements
should take
note of this
while
construction of
the workplace
There should
be adequate
windows and
doors in the
construction
designs
Sitting
arrangements
for workers
should be
widely
dispersed5.
Answer to Question 2:
A: Describe why older people
or people with disability are at
Older or physically disable people face various challenges related
to health that prevent them take proper action in situation of
5 Holt, Allan St John, and Jim Allen. Principles of health and safety at work. Routledge, 2015.

7INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
a higher risk for a fire starting
in their homes. (50-100
words)
emergencies like fire breakout at one’s residence6. Their physical
inability that can stem from any serious ailments like hearing
problem, poor vision and forgetfulness, the lack of strength and
sense, inadequate knowledge about safety and security -keep
them unaware of the upcoming risk as well as act promptly in
such case. These put them at high risk disrupting personal safety.
B: What behaviour might older
people or people with
disability display that
contributes to increased risk of
fire? (50-100 words)
Older people are mostly victim of hearing and vision problem
which is common ailment in certain age group. On top of that are
the diseases like dementia, schizophrenia and other mental or
psychological problems that restrict people from sensing as well
as fighting the risk. People with autism or other physical
disabilities like paralysis, blindness, completely deaf and dumb
are physically unable to adopt safety requirements all by
themselves alone7. Often they fail to encounter proper
demonstration about the issues and measures to be taken which
enhance the risk of even detecting the issue at first place putting
their lives at highest risk.
Answer to Question 3:
Describe how smoke
alarms are placed within
Location of the smoke alarm is very crucial in order to convey proper
signals to targeted people. Following the general trend of fire break
outs in late night or early morning, installation at bed rooms are
6 Ajala, Emmanuel Majekodunmi. "The influence of workplace environment on workers’ welfare, performance
and productivity." The African Symposium. Vol. 12. No. 1. 2012.
7 Dollard, Maureen F., et al. The Australian Workplace Barometer: Report on psychosocial safety climate and
worker health in Australia. Centre for Applied Psychological Research, University of South Australia, 2012.

8INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
the home. (20-50 words) mandatory8. Moreover all floors including basements should be
included in the list of important locations.
Describe how smoke
alarms are installed. (20-
50 words)
There are few precautions to be kept in mind while making installation
of smoke alarms. Generally alarms are installed on the wall(12 inches
away from ceiling) or ceilings. Distances should be made from
cooking appliance to avoid false alarm9. Proximity to windows and
doors are also avoidable in order to make the operation interference
free..
Describe how smoke
alarms are maintained.
(20-50 words)
Alarms should be picked from range of manufacturer having
recognised laboratory for testings. For interconnected alarms wireless
technology is used to keep them working simultaneously. In order to
avoid malfunctioning painting and decorations should not be applied
on it. Testings should be followed up at least on a monthly basis10.
Part B: Participating in WHS systems
Answer to Question 1:
Rights Responsibilities
Employee 1. Participation in discussion forums
that focus on identification and
1. Actions should be taken to ensure
personal as well as general safety
8 Gallagher, Clare, and Elsa Underhill. "Managing work health and safety: recent developments and future
directions." Asia Pacific Journal of Human Resources 50.2 (2012): 227-244.
9 Xiang, Jianjun, et al. "Health impacts of workplace heat exposure: an epidemiological review." Industrial
health 52.2 (2014): 91-101.
10 Gallagher, Clare, and Elsa Underhill. "Managing work health and safety: recent developments and future
directions." Asia Pacific Journal of Human Resources 50.2 (2012): 227-244.

9INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
management of probable risks that
might occur in workplaces.
2. Election of representative who would
work as communication bridge between
employee and employer regarding
issues and perceptions of health and
safety concerns11.
avoiding external effects to be created
for others.
2. Follow up of the instructions
provided by employers and reporting
issues encountered by the clients or
themselves in case of health related
hazards12.
Employer Discretion in taking any decision
regarding taking up of regulations that
he thinks suitable to provide health
safety to the workers.
Power to take stringent actions when
instructions are violated to sustain
healthy workplace safety system.
Making provision of information about
hazards that emanate from the assigned
job role.
Maintaining adequate atmosphere and
providing instruction, training and
supervision to the workers with regards
to ensure safety at workplace13.
Client Accessibility to information regarding
design and quality of services related to
health safety, being provided and
maintained by the authority.
Making regular communication about
any relevant issues or grievances or
even any requirement so that proper
actions can be taken in order to meet up
11 Glendon, A. Ian, Sharon Clarke, and Eugene McKenna. Human safety and risk management. Crc Press, 2016.
12
13 Glendon, A. Ian, Sharon Clarke, and Eugene McKenna. Human safety and risk management. Crc Press, 2016.

10INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
To be cared and dealt with respect,
dignity and target specific treatment or
care irrespective of any personal
attribute like age, status or type of
disabilities.
the problems and provide proper
services.
Respecting rights, safety concerns of
other service takers as well as
maintaining discipline to enhance the
overall service quality of the authority.
Answer to Question 2:
While working for certain community health service program often workers or
volunteers are entitled to take decisions in lieu of the management since they are the core
organizer and supervisor of the task on the spot14. Management encourages workers to
consult with them regarding any planning about to be adopted by WHS act. The authority
imparts information about any scheme or policy to be undertaken to the workers along with
proper training so that they can take up management role when required. The authority lets
the workers take up jobs voluntarily for assessing client conditions, suggesting client with
proper services that can meet his demand.
14 Holt, Allan St John, and Jim Allen. Principles of health and safety at work. Routledge, 2015.

11INDIVIDUAL SUPPORT TO HEALTH & SAFETY AT WORKPLACE
Answer to Question 3:
Scenario: What a support worker would do:
a. The supervisor introduces a
new way of doing things in order
to improve safety.
The first thing a support worker should do is to understand the
new mechanism or technique from the supervisor so that he
can apply that in situations of requirements. This way he can
learn as well as assist the supervisor in application of the new
techniques and also infiltrate that to co-workers15.
b. After the supervisor introduces
a new way of doing things, they
leave the room for five minutes.
During this time, a support worker
states that he does not agree with
this new procedure and will not
do it.
The support worker should come up with proper reasons of
disagreeing. First of all he should be able to detect the
problems in the new concept introduced and have valid
clarification about that. Then he should communicate with the
supervisors about his views and convey his suggestion if
required. A general discussion should be undertaken in order
to resolve such issue than being stringent or rigid about
changes made.
c. The supervisor asks the staff
team to comment upon the new
WHS policy and procedure.
At this point workers should present a consensual as well as
genuine feedback to the supervisors since they are going to
deliver services at the time of emergency or general
requirements16. Their lack of comfortability with the policies
might reflect in the poor deliverance of service further
affecting the motive of safety system. Uninterrupted yet clear
presentation of workers’ view is important for the policies to
be effective.
d. You notice a hazard in the work The worker should take note of the hazard, the kinds, roots and
15 Goetzel, Ron Z., et al. "Do workplace health promotion (wellness) programs work?." Journal of Occupational
and Environmental Medicine 56.9 (2014): 927-934.
16 Kniesner, Thomas J., and John D. Leeth. Simulating workplace safety policy. Vol. 6. Springer Science &
Business Media, 2012.