Work Placement Portfolio Part 2: Individual Support CHC33015
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AI Summary
This Work Placement Portfolio Part 2 for the CHC33015 Certificate III in Individual Support (Ageing, Home and Community) includes several activities completed during the student's work placement. The portfolio demonstrates the student's ability to perform tasks related to care support work, including individual care planning for clients with complex needs (COPD, dementia, diverse needs), developing communication strategies for a client with non-verbal communication needs, and supporting healthy body functioning through reflective journals detailing interventions and outcomes related to respiratory and digestive systems. The student provides detailed reflections on their role in providing support and the effectiveness of the strategies employed, showcasing practical application of learned concepts and skills in a real-world care setting.

Student Name: BARJESH KUMAR
Student ID:E0718411
32476B/P2 Work Placement Portfolio
E1144
CHC33015 Certificate III
in Individual Support
(Ageing, Home and
Community)
Your Work Placement
This is document 6(b) of
7.
1. Background/overview
During your work placement, you will be undertaking
a variety of duties and tasks that relate to your course
and the role of a care support worker.
You will need to successfully demonstrate that you
can perform tasks required in the work environment
and collect evidence.
Your workplace portfolio is divided into four sections.
These need to be submitted in four parts following the
training and assessment plan agreed upon with your
Workplace Assessor. This is the second section.
Your Supervisor will give you guidance and feedback
on your performance, supporting you to complete the
tasks in an appropriate and professional manner.
Deliverables
1. Write your studen
name and ID at the
top of this page.
2. Please follow the
instructions in each
part of your portfolio
3. Please ensure you
complete all
templated sections of
this document and
include any
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 1 of
53
Student ID:E0718411
32476B/P2 Work Placement Portfolio
E1144
CHC33015 Certificate III
in Individual Support
(Ageing, Home and
Community)
Your Work Placement
This is document 6(b) of
7.
1. Background/overview
During your work placement, you will be undertaking
a variety of duties and tasks that relate to your course
and the role of a care support worker.
You will need to successfully demonstrate that you
can perform tasks required in the work environment
and collect evidence.
Your workplace portfolio is divided into four sections.
These need to be submitted in four parts following the
training and assessment plan agreed upon with your
Workplace Assessor. This is the second section.
Your Supervisor will give you guidance and feedback
on your performance, supporting you to complete the
tasks in an appropriate and professional manner.
Deliverables
1. Write your studen
name and ID at the
top of this page.
2. Please follow the
instructions in each
part of your portfolio
3. Please ensure you
complete all
templated sections of
this document and
include any
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 1 of
53
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Evidence of your performance must be collected and
submitted to your assessor. This document, the Work
Placement Portfolio Part 2, outlines activities 1–4
and provides instructions on how to collect evidence.
2. Work Placement Portfolio
You will be required to complete each task in this
portfolio at your host organisation under the
supervision of an approved Workplace Supervisor
(See Workplace Assessment Guide).
Your Open Colleges Work Place Assessor (WPA) will
conduct workplace assessments for key Portfolio
tasks. These are identified by the use of the following
text:
This task must be assessed in the workplace by
your Open Colleges Work Place Assessor (WPA).
D
at
e:
WPA
name
:
WPA
signat
ure:
Outco
me
(S/NYS
):
A workplace visit will be arranged through
discussions with your WPA, and will take place
appendices or extra
evidence/templates
within this one Word
file for submission.
4. Save this single Word
document using the
following naming
convention:
studentname_studen
d_32476B_P2.docx.
5. Upload this
completed document
in Open Space using
the relevant
Assessment Upload
link in this Module.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 2 of
53
submitted to your assessor. This document, the Work
Placement Portfolio Part 2, outlines activities 1–4
and provides instructions on how to collect evidence.
2. Work Placement Portfolio
You will be required to complete each task in this
portfolio at your host organisation under the
supervision of an approved Workplace Supervisor
(See Workplace Assessment Guide).
Your Open Colleges Work Place Assessor (WPA) will
conduct workplace assessments for key Portfolio
tasks. These are identified by the use of the following
text:
This task must be assessed in the workplace by
your Open Colleges Work Place Assessor (WPA).
D
at
e:
WPA
name
:
WPA
signat
ure:
Outco
me
(S/NYS
):
A workplace visit will be arranged through
discussions with your WPA, and will take place
appendices or extra
evidence/templates
within this one Word
file for submission.
4. Save this single Word
document using the
following naming
convention:
studentname_studen
d_32476B_P2.docx.
5. Upload this
completed document
in Open Space using
the relevant
Assessment Upload
link in this Module.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 2 of
53

approximately half way through your work placement.
The visit served to enable observation/demonstration
of these key tasks. Take every opportunity to practice
these tasks with your colleagues or supervisor in
advance of your WPA visit. You may also need to
prepare some task documentation in readiness for
your WPA visit. If so, this will be clearly indicated in
the relevant task instructions. Where required, your
WPA may also ask a short contingency question
based on the task.
Your WPA will deem your assessment performance
as either Satisfactory (S) or Not Yet Satisfactory
(NYS). Where your assessment performance is
deemed NYS, you will be required to participate in the
relevant assessment again.
Before you move onto the third part of the portfolio,
make sure you have completed all the tasks in this,
the second section, and that you have uploaded your
work to Open Space.
Activity 1: Individual care Planning This is Activity 1 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 3 of
53
The visit served to enable observation/demonstration
of these key tasks. Take every opportunity to practice
these tasks with your colleagues or supervisor in
advance of your WPA visit. You may also need to
prepare some task documentation in readiness for
your WPA visit. If so, this will be clearly indicated in
the relevant task instructions. Where required, your
WPA may also ask a short contingency question
based on the task.
Your WPA will deem your assessment performance
as either Satisfactory (S) or Not Yet Satisfactory
(NYS). Where your assessment performance is
deemed NYS, you will be required to participate in the
relevant assessment again.
Before you move onto the third part of the portfolio,
make sure you have completed all the tasks in this,
the second section, and that you have uploaded your
work to Open Space.
Activity 1: Individual care Planning This is Activity 1 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 3 of
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In consultation with your Workplace Supervisor,
identify at least three (3) people with complex
needs e.g. COPD (Chronic Obstructive
Pulmonary Disease), heart disease, Multiple
Sclerosis, Diabetes, Parkinson’s Disease,
Huntington’s Disease. Your selection must
include one (1) client with dementia and one (1)
client with diverse needs.
Evaluate and prioritise the needs of these three
(3) people and then develop an individualised
care plan for each person.
Use information from both your individualised
care plans at your workplace and that in
Appendix 1. These individualised care plans will
be used in activities throughout the portfolio.
Each plan must include (where relevant):
communication
mobility
toileting and continence
showering, dressing and grooming
pressure area and skin care
eating and drinking
sleep and settling routines
specialised care plans
socialisation
Deliverables
To do:
1. Complete this
activity as per the
instructions, using
the three individual
care plans
templates provided
in appendix 1a, 1b
and 1c.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 4 of
53
identify at least three (3) people with complex
needs e.g. COPD (Chronic Obstructive
Pulmonary Disease), heart disease, Multiple
Sclerosis, Diabetes, Parkinson’s Disease,
Huntington’s Disease. Your selection must
include one (1) client with dementia and one (1)
client with diverse needs.
Evaluate and prioritise the needs of these three
(3) people and then develop an individualised
care plan for each person.
Use information from both your individualised
care plans at your workplace and that in
Appendix 1. These individualised care plans will
be used in activities throughout the portfolio.
Each plan must include (where relevant):
communication
mobility
toileting and continence
showering, dressing and grooming
pressure area and skin care
eating and drinking
sleep and settling routines
specialised care plans
socialisation
Deliverables
To do:
1. Complete this
activity as per the
instructions, using
the three individual
care plans
templates provided
in appendix 1a, 1b
and 1c.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 4 of
53
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behaviour support
goal setting.
Activity 2: Communication strategies This is Activity 2 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 5 of
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goal setting.
Activity 2: Communication strategies This is Activity 2 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 5 of
53

In consultation with your Workplace Supervisor,
identify a client with complex communication
needs. These needs must include some form of
non-verbal communication (this could be a client
from Activity 1).
Provide a written report of the types of strategies
that could be used with this client to facilitate
their communication with others (approximately
200 words).
Your report should include a separate paragraph
on each of the following:
type of impairment
communication strategies identified to meet
the needs of the client
potential barriers to the effective use of
strategies
possible contingencies to manage the
above
evaluation methods.
Complete the written report on the following
page.
Deliverables
To do:
1. Complete the
written report
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 6 of
53
identify a client with complex communication
needs. These needs must include some form of
non-verbal communication (this could be a client
from Activity 1).
Provide a written report of the types of strategies
that could be used with this client to facilitate
their communication with others (approximately
200 words).
Your report should include a separate paragraph
on each of the following:
type of impairment
communication strategies identified to meet
the needs of the client
potential barriers to the effective use of
strategies
possible contingencies to manage the
above
evaluation methods.
Complete the written report on the following
page.
Deliverables
To do:
1. Complete the
written report
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 6 of
53
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Communication strategies written report
Strategies to
facilitate
communication with
others
Details / notes
(approx. 40 words for each
section)
Note: do not use the client’s real
name.
Type of impairment. John has hearing
impaired. It is very hard
for him to understand
what the next is saying to
him due his deafness. It
is very hard to make a
communication with him.
Identified
communication
strategies
used to meet
the needs of
the client.
Speak clearly, slowly,
distinctly, but naturally
without shouting or
exaggerating mouth
movements. Say his name
“John” before beginning
a conversation. Face
expression and body
language is helpful to
communicate with him.
Potential Gender differences, different
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 7 of
53
Strategies to
facilitate
communication with
others
Details / notes
(approx. 40 words for each
section)
Note: do not use the client’s real
name.
Type of impairment. John has hearing
impaired. It is very hard
for him to understand
what the next is saying to
him due his deafness. It
is very hard to make a
communication with him.
Identified
communication
strategies
used to meet
the needs of
the client.
Speak clearly, slowly,
distinctly, but naturally
without shouting or
exaggerating mouth
movements. Say his name
“John” before beginning
a conversation. Face
expression and body
language is helpful to
communicate with him.
Potential Gender differences, different
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 7 of
53
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barriers to the
effective use
of strategies.
language, different culture, less
eve contact and illness is main
barriers to the effective use of
strategies
Possible
contingencies
to manage the
above.
Looking at his face while
speaking and listening is
best idea to manage a
good communication.
Body language and
normal clear English is
helpful to manage a
communication with
John.
Evaluation
methods.
Good communication, face
expression. Heathy environment.
Also progress notes, acer
plans, assessments and
observations are all ways
to evaluate the
effectiveness of the
strategies
Good work, Satisfactory
(previously marked)
Activity 3: Healthy body functioning This is Activity 3 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 8 of
53
effective use
of strategies.
language, different culture, less
eve contact and illness is main
barriers to the effective use of
strategies
Possible
contingencies
to manage the
above.
Looking at his face while
speaking and listening is
best idea to manage a
good communication.
Body language and
normal clear English is
helpful to manage a
communication with
John.
Evaluation
methods.
Good communication, face
expression. Heathy environment.
Also progress notes, acer
plans, assessments and
observations are all ways
to evaluate the
effectiveness of the
strategies
Good work, Satisfactory
(previously marked)
Activity 3: Healthy body functioning This is Activity 3 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 8 of
53

Using the individualised care plans from activity
1, write a reflection for each of the three (3)
clients that describes how you were able to
support healthy body functioning.
Each reflection must include:
a description of the body system selected
(e.g. respiratory system)
strategies identified in the individualised
care plan used to promote healthy
functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your
support.
Complete the three reflective journals on the
following page.
Deliverables
To do:
1. Complete the three
(3) reflective
journals according
to the instructions
using the template
provided on the
next page.
2. Save your file.
Healthy body functioning
Reflective journal entry 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 9 of
53
1, write a reflection for each of the three (3)
clients that describes how you were able to
support healthy body functioning.
Each reflection must include:
a description of the body system selected
(e.g. respiratory system)
strategies identified in the individualised
care plan used to promote healthy
functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your
support.
Complete the three reflective journals on the
following page.
Deliverables
To do:
1. Complete the three
(3) reflective
journals according
to the instructions
using the template
provided on the
next page.
2. Save your file.
Healthy body functioning
Reflective journal entry 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 9 of
53
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(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Journal entry:
The primary organs of the respiratory system are lungs. The main
function of the lungs is exchange of the gases as we breathe. While
inhaling air, the red blood cells collect the oxygen from lungs and while
exhaling the lungs collect the carbon dioxide from red blood cell. The
reduction in oxygen called hypoxia and the complete lack of oxygen
called anoxia. The diseases of respiratory system can be divided into two
categories virus(Influenza) and chronic disease(Asthma).
To promote healthy respiratory system several things can be included
But before that we need to consider the age and disability of the person-
Walking and running for half an hour, if client smokes encourage him/her
to stop smoking, exercise, and yoga and including more healthy food in
diet.
Support worker role and responsibilities to provide healthier service to
client.
Support work is responsible to encourage client to follow up the care plan.
Support worker should do the activities include in care plan. Further,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 10 of
53
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Journal entry:
The primary organs of the respiratory system are lungs. The main
function of the lungs is exchange of the gases as we breathe. While
inhaling air, the red blood cells collect the oxygen from lungs and while
exhaling the lungs collect the carbon dioxide from red blood cell. The
reduction in oxygen called hypoxia and the complete lack of oxygen
called anoxia. The diseases of respiratory system can be divided into two
categories virus(Influenza) and chronic disease(Asthma).
To promote healthy respiratory system several things can be included
But before that we need to consider the age and disability of the person-
Walking and running for half an hour, if client smokes encourage him/her
to stop smoking, exercise, and yoga and including more healthy food in
diet.
Support worker role and responsibilities to provide healthier service to
client.
Support work is responsible to encourage client to follow up the care plan.
Support worker should do the activities include in care plan. Further,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 10 of
53
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Support worker can is responsible to:
- Reduce or eliminate smoking.
- Keep him away from cold or wear him proper/ warm cloths.
- Do not take him in dusty and smoky environment.
- Limited or recommended exercises only.
After including these activities in the care plan, the client will have more
healthy body function. As a person is getting old, they are more prone to
disease but we can reduce the chances of diseases by promoting client.
This care plan will not only focus on the respiratory system but will
improve the overall functioning of the body.
The outcome of this includes the betterment of the client by improving
respiratory system and be healthy. According to my reflection to the
support has a good outcome as clients have started to take proper diet
and trying to quit smoking by reducing one cigarette per day. They have
started to exercise on daily basis. Hence, the outcome is positive.
Healthy body functioning
Reflective journal entry 2
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 11 of
53
- Reduce or eliminate smoking.
- Keep him away from cold or wear him proper/ warm cloths.
- Do not take him in dusty and smoky environment.
- Limited or recommended exercises only.
After including these activities in the care plan, the client will have more
healthy body function. As a person is getting old, they are more prone to
disease but we can reduce the chances of diseases by promoting client.
This care plan will not only focus on the respiratory system but will
improve the overall functioning of the body.
The outcome of this includes the betterment of the client by improving
respiratory system and be healthy. According to my reflection to the
support has a good outcome as clients have started to take proper diet
and trying to quit smoking by reducing one cigarette per day. They have
started to exercise on daily basis. Hence, the outcome is positive.
Healthy body functioning
Reflective journal entry 2
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 11 of
53

(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Reflective journal
http://www.kidport.com/RefLib/Science/HumanBody/DigestiveSystem/
DigestiveSystemOverview.htm
The next body system is the Digestive system. The main part of the Digestive
system is mouth, stomach, small intestine, and large intestine. The main
function of the digestive system is to break down the food, extracting nutrients
and removing the waste from body. The common problem related to digestive
system is Gastroesophageal Reflux Disease (GERD), Gallstones, Celiac
Disease, Crohn's Disease, Ulcerative Colitis, Irritable Bowel Syndrome.
To promote healthy digestive system, the support worker can encourage
eating healthy food, less carbs, more fibre and exercise. These foods can
include in the care plans as well. Oats can be included in the morning for
better bowel movement.
Support worker can encourage client to eat healthy food including veggies
and fruit. Support worker can encourage client to stop drinking soft drinks but
plenty of water. If a client cannot prepare food for himself then support worker
should cook food very simple with very less spices according to client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 12 of
53
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Reflective journal
http://www.kidport.com/RefLib/Science/HumanBody/DigestiveSystem/
DigestiveSystemOverview.htm
The next body system is the Digestive system. The main part of the Digestive
system is mouth, stomach, small intestine, and large intestine. The main
function of the digestive system is to break down the food, extracting nutrients
and removing the waste from body. The common problem related to digestive
system is Gastroesophageal Reflux Disease (GERD), Gallstones, Celiac
Disease, Crohn's Disease, Ulcerative Colitis, Irritable Bowel Syndrome.
To promote healthy digestive system, the support worker can encourage
eating healthy food, less carbs, more fibre and exercise. These foods can
include in the care plans as well. Oats can be included in the morning for
better bowel movement.
Support worker can encourage client to eat healthy food including veggies
and fruit. Support worker can encourage client to stop drinking soft drinks but
plenty of water. If a client cannot prepare food for himself then support worker
should cook food very simple with very less spices according to client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 12 of
53
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