HRM Report: Skills, Training, and Development for Sainsbury's Company

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This report provides a comprehensive analysis of human resource management (HRM) principles, focusing on the development of individuals, teams, and organizations, using Sainsbury's as a case study. The report begins by outlining the knowledge, skills, and behaviors required of a human resource manager, followed by an analysis of personal skill audits and the creation of a professional development plan. It then delves into the differences between organizational and individual learning, examining training and development needs. Furthermore, the report analyzes the need for continuous learning and professional development to drive sustainable business performance, exploring the role of high-performance working in employee engagement and competitive advantages. Finally, it discusses different approaches to performance management. The report emphasizes the importance of effective communication, teamwork, and leadership within the HRM context to achieve organizational goals. It also highlights the significance of continuous learning and development for future employability and team growth.
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DEVELOPING INDIVIDUALS,
TEAM AND ORGANISATIONS
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Table of Contents
INTRODUCTION...........................................................................................................................1
P1 Knowledge skills and behaviour required by Human resource manager..............................1
P2 Analysis of personal skill audit and preparation of professional development plan.............2
P3. Analysing difference between organisational and individual learning; training and
development need........................................................................................................................4
P.4 Analyse the need for continuous learning and professional development to drive
sustainable business performance..............................................................................................5
P5 Role of high performance working in employee engagement and competitive advantages..6
P6 Approaches to performance management..............................................................................7
CONCLUSIONS..............................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
There is a great importance of individuals and teams and both of them are vital for any
organisation and in the absence of one there is no use of other. Both of them conducting down
the activities with great responsibility and efficiency and performing their operations in correct
manner and every company can achieve down their objectives only when each individuals
playing their roles towards work perform. It is very vital for the company having moral values
and commitments and company should reacting in that manner only to fulfil those commitments
and promises that he already made in the past. It is essential for every organisation to using down
the effective communication process so that operations can be conducting in productive manner.
The present report is based Sainsbury company which is the second largest company in field of
supermarkets and having different chains across the nations and having headquarters located in
UK. The report also describe about the Jane Cambridge which is appointing as an HR under
cited organisation and what are the essential qualities are required under them so he can appoint
easily under the organisation.
P1 Knowledge skills and behaviour required by Human resource manager.
In every organisation human resource manager have to play specific role to bring the
better management of the organisations. Each and every task of the human resource need various
knowledge, skills and behaviour required to fulfil the needs of the organisation as well
individual. The more the organisation will try to bring the various training and development to
improve the skill and behaviour also it required certain roles such as recruitment and selection
and conduct training and development.
Different skill of human resource required such as:
Interpersonal Skills: For the human resource manger the most important aspect is the
interpersonal skill to communicate with the each and every employee in the organisation in a
effective manner (Serrat, 2017). Interpersonal skill need to know the employees behaviour and
other problems identification with them. As these skill will be easily find out the change in
behaviour of the employees to bring the various needs to be fulfil by the Human resource
manager.
Team work: As the most important for the human resource is to bring the effective team in the
organization to work according the mission and session should be fulfilled to work in the team. It
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can be measure with proper selection of the employees in the organization with consideration of
their attitude and behaviour in team. While the human resource manger need to work in the team
to solve their issues and understand their need.
HR manger behaviour:
Manage performance in proper manner: These are the main behaviour in the human resource
professional to manage the performance in proper manner of the organisation as well the
employees. human resource will frame the various policies to make the proper rules and
regulation for the better operational management in the organisations.
Work with co-operation: from the behaviour part these can be the important aspect in the
human resource manager to work with co-operation to get the better output for the organisation it
is important for the manger to from the team according to the behaviour.
Leadership: In each and every organisation leader have the important role to make their big
changes. The way the organisation will be react on the certain things it is the leader who behave
in decent way to manage the conflicts and find the better solutions. As the different leadership
style required in human resource manager to take the decision to bring certain changes in the
organisation.
Accountability: For the human resource manger have the various role and responsibility
according to the potential and ability. It is important for them to proper accountability.
Knowledge required in human resource:
Administrations Management: In the organisation moist important aspect is to manage the
administration work. These knowledge required in the human resource manager to mange the
operation of the organisation with certain specific activity such as compensation management,
recruitment and selection process etc.
P2 Analysis of personal skill audit and preparation of professional development plan.
If the human resource professional have the skill and knowledge is important to know the
performance and the outcomes will be measured with proper auditing of personnel skill in the
Jane Cambridge. It is important for the individual development as well to achieve the
organisation goals with professional goals of human resource manager. While the professional
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development plan will be help to improve the various factors for the Jane Cambridge in their
personal and professional career. Personal skill can be analysis in the flowing manner such as:
Analysis of Communication skills: For the Jane Cambridge is the moat important skill where
she had poor communication skill in which the proper communication with employees not in
effective way. As the verbal and non verbal communication in Jane Cambridge will be basis on
the structure of the organisation. As she is lagging in the in the verbal communication while her
facial expression are not in a proper way.
Analysis of problem solving skills: If the human resource don't have these skill it will be more
hindrance for the organisation. In Jane Cambridge different decision when the problems have
been arise (Rock, 2014). But her decision was not able to bring the changes in the organisation.
Problems solving skill is most important aspect in the human resource manager career. As the
daily life they have to deal with the various problems which is important to solve by taking
necessary steps in many issues where the problem will be arise in the personal as well
professional life.
Analysis of Information and Technology knowledge:In every human resource officer
information and technology knowledge is important for the effective result in the organisation
and save the time to implement the various strategies used in the Microsoft office and other
software will benefited in the day to day operations.
Development Plan of the Jane Cambridge.
Areas of
improvement
Growth Opportunities Criteria for judging
skill development
Time
Required
Evidence
Communication
skills:
It is generalise that she
needs improvement in
the verbal
communication skills to
interact with employees.
From the presentation
and speeches are the
criteria for
development for their
skills. It is important
for the Jane Cambridge
to improve their skill
from the better sources
1 months
colleagues and
other Top
management.
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only.
Problem solving
skills:
For the different
situation arise in the
organisation and to solve
the situations. As such to
deal with these situation
it is important to have
the problems solving
skills.
Oral and practical basis
will help to improve
these skill.
4 months Top level
management.
Information
and Technology
knowledge:
It ism important to
improve the the different
software knowledge such
as Microsoft office.
It is judge on the basis
of the outcomes that
will comes by the use
of software when she
needs in different
operations (Woodcock,
2017).
10
months Human resource
management
P3. Analysing difference between organisational and individual learning; training and
development need.
In every organisation different needs are the most important aspect to fulfil the specific
needs. As the organisation and individual learning can be work according to objective on the
basis of mission and visions. The more the organisation will be focus on the training and
development it will help to boost the performance of the individual as well the organisations.
Organisational and Individual learning: it can be generalise as the main things to achieve the
goals of individual as well organisations. The more the individual learning will be done through
the various factors can be develop (Ham and Walsh, 2013.). As the individual learning can be
help in then personal and professional career. While in the organisational learning will beneficial
for the achieving specific goals. Organisation learning can be effective in their individual
learning as the employee will learn new things. As the better the organizational learning it will
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be help to the employee to achieve their personal gaols. Individual learning motive is to self
development while the organisation learning motive is to overall development in the
organisations.
Training and development: It will be refers as the process in which the employees will be help
to make the overall development to fulfilled the needs of the organisations. The more the human
resource office will conducts the training with the need analyse it will be easy to help out the
employee to achieve the mission and visions. Training and development will be help full to
identify the best employees in the organisations. If the training will be properly conducted by the
organisation to makes changes in the certain roles and responsibility. If the training is conducted
than the result will be negative and positive also. The way the training will be effective for the
organisations. The way the training will be on the basis of behaviour and attitude will be change
and the out comes will be effective in their performance.
P.4 Analyse the need for continuous learning and professional development to drive sustainable
business performance.
The way the individual will be work according to faith of continues learning and
development will help to perform the role and responsibility in the personal and professional life.
As the following things are important for the continues learning such as:
Future employability: as the every individual will be looking for the some growth and
development in their life. If individual will be focus on the continues learning that will helpful in
the future employability. As these are the basic understanding to improver the skill and various
knowledge can be easily helpful while working in the organisations. The more the continues
learning get to the individual they will focus on the various goals and other factors will be
considered in the future employability. The life will be more better when the individual will
focus on the continues learning to complete the organisation task in limited manner. The way
the organisation need the future employees it will be helpful in future jobs. So it is important for
the individual to focus on the continues learning.
The growth of team: The various need of the continues learning for the growth of team in the
organisations. The way the organisation form the team according to the individual with continues
learning. As the team will be coordinate with other members to accomplish task in limited time.
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As the growth of the team can be generalise from the training and development of the
organisation. If the team will be motivate properly with the effective and efficiently. As the
innovative decision will be help to make the operational task more easy in the organisations.
More the growth in the team it will directly contribution for the team performance. It is
important for the organisation to focus on the training and development so that is will help to
continues learning and professional learning to bring the growth of the team.
Retention: It is important for the individual to learn the continues for the retention of the various
source of important as the employees are not motivating the team due to such things more the
employees will be retain with these process. As the employee has top be retain by the human
resource in the organisation to save the goodwill. If the retention will be depends on the human
resource it will give the continues learning and help to bring the better retentions. As the
employees need the continues learning in the organisations. They might be possible to bring the
basic understanding of the organisation and help to retain the employees. it is important for the
organisation to conduct the training and development. If the employees feel more effective due
to training and development process the in organisation they will focus on the development.
P5 Role of high performance working in employee engagement and competitive advantages.
HWP: It is measure of index to know the employees performance with different approach
that will be helpful in the employee for their high working in the performance. As the HWP is
helpful to know the exact performance of the employees with better approaches. As the role of
the HWP in the organisation have major in the role in the employees engagement.
As the employee engagement is the process in which the human resourceful will be focus to
bring the employees to the part organisation by certain activities with aim of boost the
performance of employees in different task. As the employee engagement is the most important
aspect in the organisation in which the management will try to conduct certain activities in the
organisation with the help of communicating regular with the employees and take feedback
about their interest and not interest areas in the organisations (Erez, Lisak and Shokef, 2013).
The more the organisation will be focus on HWP it will easy to identify the employee
engagement need in the organisation. As the some of the organisation will adopt these strategies
to boost the employees performances. It is important for the organisation for employee
engagement activity to boost the high performance in working of employees. as if the
organisation will be not focus on the employee engagement it will be helpful to retain the
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employees in the organisation and the attritions of employee can be easily done with the help of
high work performance in the organisation will be on the basis of employee engagement. The
more the organisation need to focus on the high working performance to achieve the
organisational objectives.
In each and everyone organisation the competitive will be more effective in the performance of
the organisation as different stakeholders of the organisation will be analyse he high working
performance to measure the strengthen and weaknesses of the organisations (Drury, Conboy and
Power, 2012). The better the organisation will be the competitor can be helpful for the
organisation to more efforts can be done to cove the market shares as the organisation have the
completive advantages as they will focus on the various situations which can be easy identify for
the sainsbury in the united kingdom. As the competitive advantages will be focus to create the
better opportunity in the organisations to mange the workforce with their high working
performance.
P6 Approaches to performance management.
For each and every organisation it is important to mange the performance with the
application of different approaches in the organisations. In the sainsbury following approaches to
performance management such as:
Collaborative approach: These the important aspect for the organisation to mange the
performance with to collaborative approaches. In these approach the employees will be working
together for the organizational goals to achieve with proper coordination. If the employee are
able to do the task in team spirit with the collaboration of each and every employee is directly
influence to the working environment of the organisations. As the motivation level of the
employees ion these approach will be depends on the leadership style and team members
allocation the role and responsibility according to their potential (Bolman and Deal, 2017). For
the organisation the mission and vision will achieve on the basis of collaborative approach only.
If these approach will be failed in the organisation to bring the better Woking culture will be
developed. The more the collaboration in between the employee more the innovation will be
takes place. But if the team is not proper than the conflicts may arise in the organisations.
Comparative approach: As these the most important approach in the organization to focus on
the employee performance will be measured from the comparison of the other team members of
the will be focus on their individual performance can be comparisons with the each other those
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who are in team to achieve organisation in terms of their potential in the different task. As the
comparison approach will be gender on the basis of the different characteristics and better
understanding by the management. The more the comparison will be applied individual
performance outcomes will be measurer of each and every individual contribution in the team.
As these approach can bring the conflicts in the organisation because of the comparison with
other employees can be depends on their contribution will be done on the basis of effective
outcomes.
Behavioural approach: It is the most traditional approach to measures the employee
performance with behavioural approach which is the most important aspect in the organisation.
As the organisation has been changes the various task need to be stable behaviour of the
employees (Amabile, 2012). more the behavioural judge for the performance measurement it
will create adverse situation for the management to give rating for the employee who are
working in the operational work where thy don't have to interact with the other employees.
Result approach: these the approaches for the employees to measure the employees
performance in the organisations on the basis of result achieve by the team.
Quality approaches: The more organisation will focus on the quality the employee performance
will be measure on the basis of the quality work in the organisation achieve the objectives.
CONCLUSIONS
It can conclude from the above report that the cited business arranging various training
programs for their individuals so it helps them in developing their skills and helps them in
learning their jobs. They also appointing the Jane Cambridge as an HR manger ad the HR
conducting their functions and also provide different training to the individuals so they can
enhance their skills and improving their learning. It also describes about the importance of group
and how they are performing in different field. HR is selecting the right individual for the
particular job and also conducting various training programs and conferences for the individuals
so they can develop their skills and learn their job. It is essential for HR having the qualities
relating to the time management skills so they can complete their and also check their individuals
work within a time frame.
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REFERENCES
Books and Journal
Amabile, T., 2012. Componential theory of creativity(pp. 3-4). Boston, MA: Harvard Business
School.
Bolman, L.G. and Deal, T.E., 2017. Reframing organizations: Artistry, choice, and leadership.
John Wiley & Sons.
Drury, M., Conboy, K. and Power, K., 2012. Obstacles to decision making in Agile software
development teams. Journal of Systems and Software.85(6), pp.1239-1254.
Erez, M., Lisak, Shokef, E., and et.al 2013. Going global: Developing management students'
cultural intelligence and global identity in culturally diverse virtual teams. Academy of
Management Learning & Education.12(3). pp.330-355.
Goodwin, N., Dixon, A., Anderson, G. and Wodchis, W., 2014. Providing integrated care for
older people with complex needs: lessons from seven international case studies. London: King's
Fund.
Ham, C. and Walsh, N., 2013. Making integrated care happen at scale and pace. London: The
King's Fund.
Katzenbach, J.R. and Smith, D.K., 2015. The wisdom of teams: Creating the high-performance
organization. Harvard Business Review Press.
Mendenhall, M.E. ed., 2012. Global leadership: Research, practice, and development.
Routledge.
Pinjani, P. and Palvia, P., 2013. Trust and knowledge sharing in diverse global virtual teams.
Information & Management.50(4), pp.144-153.
Rock, D., 2014. Quiet leadership. HarperCollins e-books.
Salas, E., Tannenbaum, S.I., Kraiger, K. and Smith-Jentsch, K.A., 2012. The science of training
and development in organizations: What matters in practice. Psychological science in the public
interest.13(2). pp.74-101.
Serrat, O., 2017. Social network analysis. In Knowledge solutions(pp. 39-43). Springer
Singapore.
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Woodcock, M., 2017.Team development manual. Routledge.
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