BTEC HND Assignment: Developing Individuals, Teams & Organisations

This assignment focuses on developing individuals, teams, and organizations, emphasizing the significance of enhancing potential to improve performance and achieve organizational success. It highlights essential skills, knowledge, and practices for HR professionals, including communication, problem-solving, and technical skills. The assignment includes a personal skills audit analysis and a professional development plan for an HR officer, outlining short-term and long-term goals for skill enhancement. It also differentiates between individual and organizational learning, underscoring the importance of continuous learning and professional development. The goal is to develop a positive work culture and promote equality within the organization, enabling HR professionals to effectively manage employees and contribute to strategic organizational objectives. Desklib is a valuable resource for students seeking similar assignments and study tools.

DEVELOPING INDIVIDUAL,
TEAMS AND ORGANISATION
Student name:
ID student: 15538
Batch: WH 29
Lecturer:

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
SECTION 1......................................................................................................................................1
A) Determination of effective knowledge, skills and behaviours for HR professionals............1
B) Analysis of completed personal skills audit for employee.....................................................2
C) Creation of professional development plan ...........................................................................4
D) Analysis of difference between individual and organizational learning................................5
E) Analysis of needs of continuous learning and professional development. ...........................7
SECTION 2......................................................................................................................................8
............................................................................................................................................................

INTRODUCTION
Development of individual, teams and organization is considered as significant to
increase their potential in order to their performance and provide them capabilities to achieve
success in organization. It is also considered that some specific skills, knowledge and
practices have been required to perform the task in organization (Kerr and Hayward, 2013).
These key potential skills will develop the potential of individuals to perform the job
effectively and also develops professional behaviour in individual. Positive behaviours with
employees will help in analysing there needs and developing effective plans to solve their
problems related to employments. Organizational learning occurs when individuals discover a
mismatch between expectations and outcomes, and take action on behalf of organizations to
correct them. Performance management has its great significance within an organization as it
provides major opportunities for the organization to gain the participation in decision making
and also in accomplishment of organization.

SECTION 1
A) Determination of effective knowledge, skills and behaviours for HR professionals.
In many organizations, there exists several roles and responsibilities that are required
to be accomplished by the HR professionals to coordinate with other departments and provide
hire candidates at key job positions to fulfil the requirements of human resource. In order to
fulfil these key responsibilities there are various skills and knowledge have been required in
an HR officer. These key potential skills will develop its potential to perform the job
effectively and also develops professional behaviour in individual. In this context, as a trainee
HR officer of there are various knowledge, skills and behaviour have been identified which
are required to accomplish the roles and responsibilities of HR professional across the
departments in TESCO. This is mainly on considering the KSA parameter and relating the
same to the identified position of Jane who is in the role of HR officer. Considering the same,
KSA is defined as a characteristic that tends to enable the employees in attaining his or her
job-related activities in a competent manner. It is also a tool of measuring the suitability of the
candidate in performing a particular job. These key important factors are as determined
below:
Skills: In an international organization like TESCO, the HR departments work with an
objective of maintaining a right balance of qualified staff in the organization who possesses
effective skills and experience. It also focuses on providing training and development
opportunities to employees in order to enhance their potential and perform in a supportive
way to achieve the business objectives (Yadav. and Dabhade, 2013). Apart from this, there
are several roles and responsibilities like coordinating with other departments, resolving
problems, payroll management, consulting employees, preparing job roles etc., that are
required to be accomplished by the HR professionals and requires them to have key
professional skills like excellent communication, effective leadership, negotiation, problems
solving, time management and team building skills etc. With excellent command on these
important skills, it will support the HR officer to competently perform their duties in TESCO.
Skills in the field of HR demonstrates 4 distinct bands and transitions where 1st band
encompasses the early stage of an HR career which goes till 4th band and improves with
experience.
Knowledge: It is the most significant factor that clearly defines the understanding and
mental ability of individual which is required to perform a particular task. In order to recruit
the qualified employees on job, an HR employee should possess an effective knowledge of

methods and techniques which will be beneficial in attracting qualified candidates towards the
job (Buckingham and Goodall, 2015). In the context, I have also analysed that strong
conceptual skills of laws and regulation is needed to resolve conflicts, providing welfare,
interpreting and advising employees laws to superiors. Effective knowledge of compensation
benefits and salary have been required to manage the payroll of employees in TESCO. Other
than, there is also requirement of technical knowledge for the administration of employee
records and payroll in HRIS software. This signifies the 10 professional areas that are
required to be referred by an HR professional like Jane.
Behaviours: Most essential requirement that which helps an HR professional to
develop positive work culture within organization. In present context, I have recognised that
there is requirement of professional and positive behaviour to develop coordination with
employees of different departments in TESCO (Van Dooren, Bouckaert and Halligan, 2015).
Positive behaviours with employees will help in analysing there needs and developing
effective plans to solve their problems related to employments. For the recruitment of
qualified candidate on job, I have to develop professional behaviour to influence experience
candidates to join the organization and also required to promote equality between existing
employees at workplace. Considering this parameter of behaviour, there exists total 8 distinct
type of behaviour that are required to be undertaken by an HR.
B) Analysis of completed personal skills audit for employee.
As per the previous analysis, I have also identified some key potential skills which
helps in performing the roles and responsibilities of HR professional in international
organization like TESCO. Analysis of personal skills audit have been accomplished in the
below table.
Present level of skills Very good Good Average No experience
a) Communication skills
 Interviewing
 writing reports
√
b) Problems solving
 analysing issues
 Conceptual knowledge of
laws and dispute
√

handling procedures.
c) Technical skills
 HRIS
 Microsoft office
 database information
√
d) Time management
 Meeting deadlines
 Managing activities
√
E0 Leadership skills
 Organizing activities
 Consultant
√
From the above table, it has been clearly described that Jane have effective
communication skills and time management which Jane have developed in her academic
career by giving presentations in various seminar and conferences and through development
of schedules as well as prioritizing the work Jane have managed all my responsibilities in my
personal as well as professional career (Podgórski,2015.). Apart from this, it is also analysed
that Jane have low problems solving and technical skills which is required to resolve the issue
and managing the records of employees at workplace. Jane will develop these skills through
accomplishment of course in Information technology from well identified institution and also
participate in various technical training sessions at workplace. Apart from this, Jane have to
face problems in resolving problems at workplace because Jane don't have appropriate
conceptual knowledge about the laws and regulations related to conditions of employment.
There is requirement to take guidance from superiors in order to improve the leadership skills
and managing other employees at workplace. With the effective communication skills, Jane
will be able to attract appropriate and qualified candidates for key positions in TESCO. It will
also help in providing motivation to employees and analysing there training and development
needs at workplace.
C) Creation of professional development plan
For the development or improvement of skills, potential and abilities for the
performing the roles and responsibilities of an HR professional, it is considered as essential

for every personnel to develop a plan which provides directions and encourages him to
complete the task for the achievement of personal objectives (Rashidi, 2015). In this context, I
have also developed a professional development plan in which I have determined key
potential skills which Jane Cambridge needs to perform in order to achieve key position of
HR professional within in TESCO.
Requirements /
objectives
Short term goals
1 to 2 weeks
Midterm frame
3 to 4 weeks
Long term frame
1 to 2 months
Personnel
effectiveness like
communication skill,
problems solving,
decision making skills
Participation in
various seminars and
conferences, Jane
Cambridge will
develop her
communication and
motivational skill.
Developing schedules
and prioritizing the
work she will utilize
the time effectively
and accomplish the
task appropriately.
Taking challenges,
participation in group
discussion, research
and organizing
management activities
she will resolve all the
critical problems of
firm and improve
competencies.
Leadership and
management skills like
influential, innovation,
critical thinking
By taking guidance
from superiors Jane
Cambridge will
develop an influential
skill and handle all the
employees at
workplace.
Through training Jane
Cambridge will
develop critical
thinking ability and
competencies to
provide innovative
ideas.
By using internet and
analysing case studies
of management she
will develop strategic
planning ability.
Business skills like
planning and
managing, technical,
financial and non-
financial, performance
management, projects
development etc.
Ways to develop short
term skills such as
communicating with
superiors as well
participation in
decision making.
Team building and
accomplishment of
group tasks.
Development of
strategies and facing
critical challenges she
will improve her
performance.
In this analysis, it has been recognised that there are various opportunities
through which Jane Cambridge will be able to develop and improve these professional skills

which are required to perform the roles and responsibilities in Human resource department of
the organization as well as regulation of effective business operations in market. Moreover, it
is also analysed that the management of company should also require to provide effective
training and growth opportunities to trainee in HR for improvement of their Knowledge
related to job responsibilities etc (Jain and Gautam, 2016). With the effective team work, she
will be able to complete all the task in specified time duration and also able to complete my
IT course in a well-recognised institution so that I will able to keep all the records of
employees effectively.
D) Analysis of difference between individual and organizational learning.
Organizational learning occurs when individuals discover a mismatch between
expectations and outcomes, and take action on behalf of organizations to correct them. This
statement indicates that individuals or groups of individuals have to learn about mistakes,
discrepancies and wastages before organizations do. Research suggests that there are positive
relationships between individual learning and organizational learning as well as team learning
and organizational learning. In this context, there are some difference individuals and
organizational learning have been analysed that helps in understanding the requirement and
skills for the personal development.
Basis Organizational learning Individual learning
Purpose The main purpose for this
learning is to achieve the
potential skills and abilities to
perform the roles and
responsibilities within the
organization. It is mainly utilized
by individual.
The main purpose behind
individual learning is to get
knowledge, skills and abilities
which is required for personal
development. It also supports an
individual to achieve its personal
objectives which are developed
in particular span of life.
Focus In this, organization develops
various plans to increase the
potential of its employees at
workplace so that they will
contribute towards achievement
of common goals and objectives
(Shi, Abdelwahed and Amgai,
In this, individual will provide
more focus on achievement of
personal skills through self-
managed learning so that he will
be able to achieve the key
position within the organization.
For example: after completion I

2015). have an objective to achieve the
position of HR professional in
TESCO.
Ways to achieve Through participation in various
training programs or activities
within organization, individuals
will be able to enhance their
learning and also provide key
potentials to firms in order to
improve its strategic position in
market and resolution of
problems at workplace (Qamar
and Asif,2016).
There are various techniques
through which an individual will
be able to improvement his
learning or develop its skills like
self-managed learning, attending
seminars, reading books, gaining
knowledge through training in
organization. It will help him
achievement of various skills
through which he will be able to
achieve its personal objectives.
Beneficial It is considered as beneficial for
both organization and employees
as it helps in development of
organization productivity in
market or also provide potentials
to individuals to achieve success
in his professional life.
Individual learning is only
considered as beneficial for
single person to achieve the
personal objectives and helps in
development of potential to work
on a key HR position within
organization.
E) Analysis of needs of continuous learning and professional development.
In competitive business scenario, there is great significant of self-managed or
continuous learning for individuals for the achievement of success in personal as well as
professional life. The professional development is considered as the achievement of the skills
competencies and potential which supports in development of career in specific field or
achievement desired job position in an organization (Laudon, and Laudon, 2016).
Professional development has it great significance as it provides major opportunities to
individuals for the development potential and personal branding in market. In this context, in
order to develop career as HR professional and achievement of skills, knowledge I will also
adopt this process of continuous and lifelong learning as it provides several benefits like
increase the competencies of individuals like decision making, problem solving, critical

thinking etc. through continuous learning an individual will be able to develop its personal
branding in market (Devarajan, Maheshwar and Vohra, 2016.). It provides an opportunity to
person to analyse the skills which are required to perform the job at workplace. In present
context, this process of self-directed learning will help the individual in TESCO and raise
their leadership, technological, communication skills etc. It also provides opportunity to
increase the growth rate by gaining experience through training, seminars, conferences and
management activities etc. It will also minimize the problems in personal as well as
professional life.
Moreover, it can also be said that the major requirement of professional development
for organization as it is beneficial in development of potential of employees within
organization. It provides major support in development of Potentials of HR professionals so
that they will manage the work effectively within the organization and also provides major
supports in retention of qualified employees within organization (Qamar and Rehman, 2015).
In modern organization, HR professional act a business partners for the firms and they have
the responsibility to provide various innovative and unique ideas to increase the performance
of organization in retail industry. With appropriate market research and development, it
provides supports to firm in making changes in their products and services to influence the
people. Thus, through this analysis it can be said that professional development has its major
requirement within organization as in the personal life of an individual.
Illustration 1: CPD cycle
(Source: The CPD cycle, 2017)

SECTION 2