Report on Developing Individuals, Teams and Organisations - HRM Course

This report focuses on the development of individuals, teams, and organizations within the context of Hightown Housing Association. It begins by analyzing the knowledge, skills, and behaviors required of human resource professionals, including management knowledge, legislation knowledge, influencing and collaborative behaviors, and communication and training skills. A personal skill audit and professional development plan are then presented, outlining development priorities, objectives, activities, and target dates. The report further differentiates between organizational and individual learning in training and development, highlighting the benefits and differences. Finally, the report touches upon the differences between training and development, emphasizing their roles in enhancing employee capabilities and organizational performance. The report offers valuable insights into HR practices and organizational development strategies.

Developing
Individuals, Teams
and Organisations
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Table of Contents
Table of Contents.............................................................................................................................3
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. Knowledge, skills together with behaviours which are appropriately required by human
resource professional...................................................................................................................4
P2. Personal skill Audit and professional development plan......................................................6
TASK 2............................................................................................................................................9
P3 Difference between organizational and individual learning in training and development.....9
TASK 3 (Covered in PPT).............................................................................................................12
TASK 4 (Covered in PPT).............................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15
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INTRODUCTION
Development is consider as never ending process and procedure in a business that can helps
to sustain in competitive environment. There are many people who are working collectively for
the purpose of attaining the common goals. A business organisation and handling become
difficult for a person so it recruits many people who are called as team. This report is based on
Hightown Housing association that is charitable housing association operating business
principally in Hertfordshirem Bedfordshire, Berkshire and Buckinghamshire (Alred, 2014). This
employs over 800 full and part time staff from its head office in Hemel Hempstead and manages
over 5000 homes, with an annual turnover of £48 million. This is large size organisations that
focuses on needs of people and provide them a good life so they feel good. This report covers
different topics such as analyse employee knowledge, skills and behaviour, factors that has been
considered at the time of implementing and evaluating learning, understanding of ways where
high performance working contribute to employee engagement and competitive advantages.
Moreover, different approaches to performance management are consider in report.
TASK 1
P1. Knowledge, skills together with behaviours which are appropriately required by human
resource professional.
Human resource is a department which is required at every stage and helps to run the
organisational functions. It is playing a vital role in organisation by understanding needs and
wants of employees then formulate policies that can help to run a business effectively. This is
important for Human resources manager that to analysis the vacancy in each department and
recruit employees accordingly by evaluating their skills and capabilities to perform particular
activities. This helps to increase the organisational productivity and profitability by performing
functions properly. In context to Hightown Housing association, HR manager is playing a vital
role in workforce planning, recruiting selecting, organising, directing and controlling the
organisational performance. HR professional of such organisation is evaluating needs and wants
of employees and formulate practices which increases productivity.
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The required skills, knowledge and behaviour of HR Advisor in context to Hightown Housing
association are as defined:
Knowledge requirements- It refers as understanding and awareness about a specific
topic which complete the task in given time period. This is closely related with capacity of
acknowledgement that are uses to perform assigned work. The following are essential which are
in HR advisor and professional that are as defined:
Management knowledge – This is very important for HR advisor and professional to
have a management knowledge and administration skill that helps to manage the activities and
functions effectively. According to this, it should possess deep knowledge and statistical data
which helps in planning and organising the organisational functions properly. In Hightown
Housing association HR professional should be aware regarding their roles, responsibilities and
duties that needs to be perform in effective manner (Cardno, 2012).
Legislation knowledge – If a person and individual have appointed as HR professional
then it is necessary to have knowledge and understanding about legislations that can solve the
problems effectively. Legislations are formulated for the purpose of encouraging and motivating
employees who are working in organisation and perform activities ethically. In context to
Hightown Housing association, HR professional is required to follow all legislations such as
minimum wages act, data protection act, health and safety act, discrimination act, equal
opportunities act etc. that helps to run all business activities effectively.
Behaviour required – This is related to behaviour and action of HR professional and
advisor that helps to perform business activities effectively and control the functions properly.
Following are considered in behaviour requirement in human resources advisor as defined:
Influencer – It has defined that behaviour of HR professional and advisor should be very
influencing that can attracts employees who are working in organisation and getting the work
done in specified time. In context to Hightown Housing company, the behaviour of HR
professional should be very influencing that helps to influence employees in organisation and
complete the work effectively. It is required to be consistent, focuses on action and reliability
that helps to perform the business activities (Dahama, 2019) (Bolman and Deal, 2017).
Collaborative – The meaning of collaborative is when two or more people who are
working in organisation collectively in order to attain the organisational goals. It is similar as
cooperation by performing business activities and managing the functions properly. In context to
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Hightown Housing association, HR professional and advisor is required to have collaborative
knowledge and skills where employees can work collectively and perform by understanding goal
of organisation and attain the business objectives.
Skills required: Skills are considers as abilities and capabilities which gives effective
results and maintain the good performance. For HR professional it is important that HR
professional and advisor should have skills and abilities to perform actions and activities that are
as defined:
Communication skill – This is highly required skills which should have in HR
professional by communicating and sharing the information. If employers and employees are
able to communicate properly then they can solve problems effectively and increase the
organisational performance. In context to Hightown Housing company, employer and
employees needs to be communicate properly who understand each other problems and get
solved them effectively. The HR professional and advisor of company is required to following
such communication skills where they needs to be communicate for the purpose of sharing
problems and getting task done.
Training with development skills – This is important skills and abilities that required to
be in HR professional who are working in a organisation. This helps to accept the new
technology and innovation in their organisation so all functions can be performed effectively. in
context to Hightown Housing corporation, HR advisor is required to provide training and
development programme to their employees who are working in organisation and perform the
business activities effectively so goals and objectives can be achieved officiously (Esposito,
Berlin and Lal, 2012).
P2. Personal skill Audit and professional development plan.
Professional development plan is associated with employee development plan which is
used to document career goals and strategies that are required to meet with organisational goals
and objectives. This is important for organisation to prepare development plan by analysing their
skills and knowledge that can help to reach the goals and take care of organisational
performance. Professional skill audit is a tool which is required to use by organisation in order to
identify the strength and weakness of an individual and get complete the work. If a person is
going to perform something then it should analysis the capabilities by preparing the development
plan. In context to Hightown Housing company, managers are required to prepare professional
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development plan by conducting skill audit in which skills are measured by themselves and
know time period to complete the work. The HR advisor and professional is using skill audit for
preparing professional development plan that are as designed:
Development
Objectives
Priority Activiti
es to be
undert
aken
Resources Target
Start
Date
Target
End Date
Criteria
for Success
Communicatio
n skills
High 1
month
Debate, sharing
information,
ideas, good
behaviour and
1/05/2020 1/06/2020 HR
professiona
l is required
to talk with
every one
and should
attracts
employees.
Training and
development
Low 3
month
To understand
requirement,
proper support
and using
innovation,
reading books
along with
watching online
videos.
1/05/2020 1/08/2020 It is
required to
make
arrangemen
t of training
and
developme
nt for new
as well as
existing
staff.
Knowledge
about
legislation
Moderate 1
month
Knowledge
about all rules
and regulation,
practicing,
feedback from
1/05/2020 1/06/2020 All
legislations
should be
followed
regarding
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employees employees
and
customers
that can
help to run
a business.
Decision
making skills
High 2
month
Democratic
style, working
collectively and
assigning the
roles with
authority to
make decision.
1/05/2020 1/07/2020 Autocratic
and laize
faire
leadership
should be
followed so
decision
can be
made.
Problem
solving skills
Low 1
month
Proper
coordination,
communication,
feedback and
effective
suggestions
from
employees.
1/05/2020 1/06/2020 Feedback
and
listening
properly all
problems
are needed
then HR
advisor
should get
a solution
effectively.
The strength and weakness of professional development plan are as defined-
Strength – Professional development plan is effective tool that should be used by
individual to know their skills and capabilities for performing particular role and responsibilities
(Flint, Zisook and Fisher, 2011). This helps to identify skills and knowledge of themselves by
preparing a plan and getting information. The HR advisor of Hightown Housing association are
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performing their job role by knowing their skills and capabilities that helps to perform business
activities effectively. by preparing PDP plan they be eligible to perform well and bring
improvement accordingly.
Weakness – At the time of preparing PDP plan it become difficult for HR advisor to
frame proper procedure and policies as they have lack of knowledge. Moreover, this is time
taken tool that require high level of understanding and skills.
TASK 2
P3 Difference between organizational and individual learning in training and development
Individual learning – The meaning of learning is to have special knowledge and
understanding that can help to improve organisational performance. It helps to acquire
knowledge and skills regarding an individual which are important and helps to increase
knowledge of people. This is the process that involving a change in people’s behaviour and
knowledge that helps to accomplish the business goals and objectives. This is important for
individual to bring changes in themselves by increasing their learning.
Organizational learning – This the process of creating, transferring knowledge and
retaining employees and organisational performance in a company that helps to run a business.
This helps to improve the experience and creating knowledge and by increasing learning. In
context to Hightown Housing organisation, HR professional is using advanced skills and
knowledge to complete the task in specified time period by maintaining good performance.
Difference between individual and organizational learning
Basis Individual learning Organizational learning
Meaning This means to deal with personal needs
and development so business activities
and personal activities can be perform
effectively.
Organisational learning is related to
needs and wants of organisation by
identifying that help to perform
business activities effectively.
Benefits It helps individual person by defining
growth and future by using knowledge
and getting opportunities.
Organisations is getting benefits by
attaining the business goals and
complete their targets effectively.
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Achievements With the help of individual learning
goals in relation of individual can be
accomplished (Hsu and et. al., 2012) .
This helps to attain the common
goals in organisation by performing
activities.
Training – It is continue process which is required to carry out by company for the
purpose of gaining new skills and knowledge for employees. The HR professional is required to
provide the training in Hightown Housing organisation for the purpose of completing task and
attaining the business goals. This helps to increase the learning and knowledge of people
(Leonard and Rayport, 2011).
Development – This process is considered as growing procedure where a person and
organisation can increase their development by performing activities and improving their skills.
This is used by HR professional of Hightown housing association that gi ves new chances and
opportunities and maintain a business and growing it continuously (McCleskey, 2014).
Difference between training and development
Basis Training Development
Meaning Training considers as process of
completing short term goals and
increasing knowledge of people
(Seibert Wang and Courtright, 2011).
Development is longer process
which is used to accomplish long
term goals. This is open ended
procedure which organisation try to
bring something new for improving
organisational performance.
Focus The main focus on roles and
responsibilities of individual employees
who are working in organisation.
The developing area of focus covers
all employees and managers who
perform activities collectively.
Used This is used by HR professional and
employees in Hightown Housing to
perform a specific role.
This is used to overcoming the
problems, building progress and
facing all challenges to make high
profits.
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P4 Need for continuous learning and professional development to drive sustainable business
performance
Continuous learning - Continuous learning means an ability and capacity to continually
develop and improve the individual skills and knowledge for the purpose of perform greatly.
This helps to adopt the changes at workplace which helps to bring changes and innovation in
organisation that increases brand performance. This is important for individual and organisation
as it ensures to maintain and enhance the knowledge and skills that helps to deliver professional
services to customers and community. This helps to increase the personal skills and knowledge
that can help to improve the business performance. In context to Hightown Housing
organisation, it is important for HR professional to conduct continuous learning programme that
can help to lead the sustainable business activities (Suppiah and Singh Sandhu, 2011).
The HR professional are using Lewin Field theory of learning in Hightown Housing organisation
that are as defined:
Lewin Field theory – This field is related to psychological concept in which every
individual is having own field in perception and field force. This involves various important
concepts such as:
Life space – This is consider as psychological representation of individual’s environment
where they can increase their understanding. In Hightown Housing association, HR professional
and individual are focusing in their activities and accept the challenges.
Foreign Hull – The life space of Hightown Housing association is surrounded by non-
psychological boundary.
Typology – This structure is uses by chosen organisation to represent the structure of life
cycle.
Vector – In Hightown Housing, HR professional represents influencing movement
towards organisational goals that should be accomplished in specified time period.
Valance – HR professional of chosen organisation are attracting by an object that stated
as positive valance and move away from region in life space.
Conflicts – To remove the conflicts of low productivity approach avoidance conflicts is
used by Hightown Housing that can help to remove the conflicts.
Locomotion – This represents geometrical representation of the selection and alternatives
that helps to examining the possibilities.
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Professional development – It is associated with specific learning for the purpose of
earning and maintaining the professional development in a organisation. This helps to bring the
innovation and changes by performing employees capabilities and running functions effectively.
The importance of professional development involves as it increases capabilities, build and
maintain staff’s morale, give them more opportunities and provide academic degrees along with
professional skills that helps to complete the assigned task and activities efficiently and maintain
the good performance. Moreover, in Hightown Housing association, professional development is
important as it appreciates and participate talented employees, conducting research, providing
academic degrees and skills for the purpose of sustaining organisational performance
continuously. this also provide a high level of knowledge and understanding organisational goals
that can be accomplish in effective time period (Dean and Dean, 2012).
Following advantages of learning process are as mentioned:
It facilitates growth – In Hightown Housing association by using continuous
development HR professional can facilitates growth and development of business. this helps to
give the best performance and increase organisational profitability.
Sustainable development – CDP and professional development helps Hightown
Housing company to make feel happy employees and accept all challenges so HR professional
can cope up easily with problems and maintain the high productivity (Wellin, 2016).
It was therefore studied that continuous learning and professional development is
essential for Hightown Housing, which helps to understand the problems and get their solution.
For an company that provides its workforce with training and technical preparation that
contributes to improved business success with the support of skilled and knowledgeable workers
(Frost, 2012).
TASK 3 (Covered in PPT)
TASK 4 (Covered in PPT)
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CONCLUSION
From the report it can be concluded that corporate managers will develop professional
expertise from time to time, team leaders in addition to company issues, in order to expand
company along with achieving sustainability. If numbers of people are able to understand goals
of organisation then they perform activities effectively so goals and objectives can be attained
properly. Individual and team have different skills and capabilities that are uses to complete the
work and maintain good performance. Awareness regarding policy and regulation is the primary
information the human resource specialist will possess. Such practitioners do need influencer-
and collective behaviour.
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