Report on Developing Individuals, Teams, and Organizations - GMG

This report delves into the critical aspects of developing individuals, teams, and organizations, with a specific focus on the role of Human Resources. It begins with a personal skill audit, assessing individual strengths and weaknesses, followed by the development of a personal development plan. The report then explores the skills, attitudes, and knowledge required of HR professionals, emphasizing the importance of communication, training, and decision-making. Organizational and individual learning are examined, including how learning supports sustainable business practices. Performance management is analyzed, highlighting its influence on learning and development at all levels, along with the impact of organizational culture. The report uses the Guardian Media Group as a case study, illustrating the practical application of these concepts in a real-world setting. The report concludes by summarizing the key findings and implications for effective organizational development.

Developing Individuals,
Team and
Organisations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1 .........................................................................................................................................3
Personal skill audit.................................................................................................................3
Role of HR professional and their skills, attitude and knowledge. .......................................7
TASK 2 .........................................................................................................................................11
Organisation and Individual learning ..................................................................................12
Organisation Learning .......................................................................................................12
Individual Learning ............................................................................................................15
Organisational learning occurs ............................................................................................15
Determination and implementation of individual learning..................................................15
How does learning supports and drives sustainable business .............................................16
TASK 3..........................................................................................................................................16
TASK 4..........................................................................................................................................19
Performance management....................................................................................................19
Effective performance management influence learning and development at organisational,
team and individual level......................................................................................................21
Organisational culture can be both facilitator and barrier to effective performance
management..........................................................................................................................21
CONCLUSION .............................................................................................................................22
REFERENCES .............................................................................................................................22
.......................................................................................................................................................24

INTRODUCTION
Organisation is a combination of two or more people who come together to accomplish
common goal in an effective and efficient manner. For a successful company it should have
impressive and passionate employees and team members in order to attain maximisation of profit
with optimum utilisation of resources (Agarwal and Brem, 2015). An organisation should
motivate and provide enormous opportunities to employees in order to improve the overall
performance of company. Apart from this company should be flexible in nature as it adapt
innovative ideas or technology for the enhancement an develop the performance of individual
and team. However, both individual employee and team member plays a crucial role for the
achievement of high level of profitability. In context to Guardian Media Group, a leading British
mass media company which is commenced in the year of 1993. It's headquartered in London,
UK and it owns various media operation such as The Guardian, The Observer. It is well known
for its organisation culture and dedication of employees which lead them to achieve higher level
of profitability (Overview of Guardian Media Group, 2019 ). This research covers role of HR
within organisation, importance of individual and organisational learning and benefits of high
performance and performance management working for workplace. Finally role of organisation
in terms of facilitator and barrier in effective performance management.
TASK 1
Personal skill audit
Personal skill audit is a very useful method for an individual to identify their strength and
needs to develop in a healthy environment (Ali, A 2016). It enable the company to improve their
profitability as well as it provide the higher level of satisfaction to employees. For analysing or
evaluating the performance of Katie Latta, who work in the editing department apply skill audit
which is described below:
S.No Competencies
and Skills
Start of the
subject
Ranking skill
confidence (1-5)
End of the
subject
Ranking skill
confidence (1-5)
Variance
1 Presentation skills 5 3 -2

2 Working to
deadline
4 3 -1
3 Written technical
report
3 4 1
4 Blog creation 3 4 1
5 Verbal 4 4 0
6 Problem solving 4 4 0
From the above table it shows the various variance of Katie's skill from the starting of the
year till end of the year. In this negative variance are the weakness, positive variance are
strength.
Strength Weakness
 Katie is good in writing technical
reports as it enable her to provide
factual and up-to-date information
about particular matter or subject and
reduces the confusions or conflicts
(Arbon, 2014).
 Katie is excellent in blog creation
which help her to contribute her best in
promotion activity of company.
 Katie is not effective in presentation
skill as she has lack of confidence.
 Katie doesn't manage the time which
leads to delay in work and it effect the
rest of the activities of company.
 Katie's verbal skill is average which
creates lots of confusions and conflict
of interest.
 Katie's problem solving skill is stable or
constant throughout the year so she
needs to improve on this in order to
build effective working culture.
Personal development plan: It is a process which enable the individual employee to think, plan,
overcome the weakness and develop the potentiality. Personal development plan which are as
follows:
S.no Learning Current Target Developm Criteria Time scale Evidence

objective proficienc
y
proficienc
y
ent
opportunit
ies
for
judging
success
1  Presentat
ion skill
Katie is
not able to
do
impressive
presentatio
ns as she
has less
confidence
which
appear in
her body
language
(Coutinho,
D, 2015).
And it
create
complexit
y to
audience
while
presentatio
n.
Katie
target is to
take
presentatio
n on
company
conference
so that
company
can get
clear and
updated
informatio
n.
Katie
attend
several
seminars
and
conference
to improve
her body
confidence
and gained
confidence
.
Senior
manager
2-3
months
Senior
manager
and
colleagues
.
 Time
manage
ment
Katie is
very poor
in time
manageme
Katie
prepare a
plan which
includes
Katie
make use
of time
manageme
Senior
manger
3-5
months
Senior
manager
and co
workers.

nt which
creates
workload,
stress and
at the
same time
it
decreases
the
productivit
y.
task along
with
specific
time
period. By
this she
can easily
handle the
task and it
increases
the
productivit
y of
company.
nt
programm
es like
several
workshops
, seminars
which
enable her
to
understand
the
efficiency
of time
manageme
nt.
 Verbal
skill
Katie
doesn't has
effective
verbal
skill which
leads to
confusions
and
ambiguity
among co
workers.
Katie has
treat to
share her
opinions
and ideas
in business
meetings
which
improves
her
confidence
level.
Katie
attend
several
seminars
and
business
conference
s in order
to improve
her
communic
ation skill.
Senior
manager
2-5
months
Co
workers
and Senior
managers.
 Problem
solving
skill
Katie is
not much
effective
Katie
analyse
the
Katie
actively
take part
Senior
manager
3-5
months
Senior
mangers
and other

in
handling
complex
business
situations
which
result into
grievances
and
dissatisfac
tion.
situation
and take
corrective
course of
action
which
improves
the
satisfactio
n level of
co
workers.
in decision
making
and
problem
solving
situation
which
provides
the better
working
condition.
employees
.
Role of HR professional and their skills, attitude and knowledge.
An organisation is a group of individual who work together in order to achieve one or
more objective. An individual employee and team members are the backbone of an effective
company. Both have unique role, characteristics to play for the growth of a firm. Apart from this,
company should encourage employees to put their best effort towards the attainment of
organisational goal (Dabale, Jagero, N, Nyauchi, 2014). Along with this, company should
identify or analyse the skills, behaviour and knowledge of employees and provide them proper
training in order to increase the performance of company. In relation to Guardian Media Group,
one of the successful media company which is founded in the year of 1993. It is situated in
London, UK and it is wholly owned by Scott Trust which is segmented in national, regional and
local newspaper, magazines and radio. It is always seek for opportunities and also motivate
employees to adapt innovative ideas in order to attain profitability (de Jong, Curşeu and
Leenders, 2014). Apart from this it's HR identify the ability or potentiality of employees and
provide effective training programs in order to develop their skills and knowledge which enlarge
the company's efficiency or output. Therefore, the HR attitude, skill and knowledge is an integral
part for the proficiency of an organisation which are as follows:
Skills:

HR is an individual who is responsible for recruiting, employee relation, training the
employees and coordinate the administrative functions of an organisation. For an effective
organisation, HR requires some skills in order to improve the overall performance of company
which are described below:
 Communication: This skill is an essential element which deals with the exchange of
ideas or information from one person to another which reduces the conflict and provide
better working culture (Dietz, and et. al. 2015). However, HR should clearly express the
organisational objective and create better employee relation which enlarge the Guardian
Media Group growth.
 Training and development: Under this skill HR analyse or identify the potentiality of
employees and should provide enormous opportunity or training to them in order to
maximise the performance and increase the value of company.
 Decision making: This skill relate with the handing the conflicts and making
appropriate course of action without harming the morale of employees. However, HR
should not be bias in nature while decision making and implement effective tactics
which help employees to grow and enrich the performance of company.
Attitude:
It is an ability or capability of HR to handle organisation disputes effectively by
respecting the employees values ans ethics which enhance the growth of company (Duffield and
Whitty,2015). Some of the attitude of HR are as follows:
 Respecting others: This is the key element for the productive employees as well as
effective organisation. Apart from this HR always respect the subordinate by providing
them an opportunity to share their views or ideas for the achievement of organisational
goal effectively.
 Empathy: It is nothing but putting yourself in other person shoe and walk a mile with it.
In case of Guardian Media Group, its HR always look from employees point of view
which enlarge their morale and positiveness towards company.
 Encourager: This element deals with the attitude of employees in order to motivate them
to contribute towards organisational objectives (Ghislieri and et.al., 2017). Furthermore,
HR should bring positivity in employees and encourage them to grab all available
opportunity which provide career growth for them as well as for company.

Knowledge:
This encompasses the information or ideas of internal and external environment in order
to accomplish the organisational goal effectively and efficiently. Some of the knowledge require
for HR are as follows:
 Law and Government: A effective HR should be familiarised and update with the legal
procedure, government policies and rules, regulation for company in order to attain
higher level of profitably and gain the competitive advantage.
 Psychology: This element deals with the identification and analysing the behaviour or
attitude of employees and applying corrective course of action. However, HR
professional be able to determine employees personality, attitude, area of interest and
provide the suitable working environment in order to attain high level of profitability.
 Communication and media: In this HR should have knowledge about communication
and media which help them to gather information related to company which reduces
ambiguity and conflicts. By this organisation can achieve their goal in an effective and
efficient manner.
From the above mentioned statement it signifies that attitude, skills and knowledge is an
essential elements for HR as it impact the overall performance and profitability of Guardian
Media Group.

TASK 2
Training and
development

Organisation and Individual learning
Learning is the process of acquiring new ideas and modifying the
existing criteria in order to improve the overall performance of company.
It is classified into individual and organisation learning. Individual
learning is the capacity of an employee to build and gain knowledge from
several external stimuli and sources (Hasu and et. al., 2014). By this
Guardian Media Group employees can enhance and grow their potentiality
by acquiring innovative ideas. On the other hand organisational learning is
the process of creating plan, applying knowledge and retaining the
employees by providing them better working culture and enhance the
satisfaction level.
Organisation Learning
Organisational
learning is the
collection of
information and
innovative ideas
which require
systematic integration
and interpretation of
new knowledge that
leads to collective
actions. It is one of the
useful, dynamic and
continuous process for
the enlargement of
company effectively
and efficiently.
Organisational
learning benefits the
Guardian Media group
to acquire relevancy
and gain the
experience or
knowledge of its
employees which
reflect positively on
the career growth of
company. Some of the
importance of
organisational
learning are as