Industrial Experience Report: Commonwealth Bank Analysis

This report provides an in-depth analysis of industrial experiences in Australia and Canada, focusing on the operations of the Commonwealth Bank. Based on an interview with the CEO, the report explores various aspects including human resource management, employee programs, ethical standards, and economic and political changes in both countries. It details the CEO's responsibilities, such as planning, scheduling, and resource coordination, and highlights the differences in business environments, employee ethics, and market dynamics. The report also addresses the challenges encountered and the factors contributing to the company's success in these diverse markets, offering insights into the importance of environmental analysis and employee relations for business operations. The report concludes by summarizing key findings and emphasizing the significance of knowledge and regulatory measures in achieving business success.

Running head-: INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 1.
TOPIC: INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA
Student Name
Institution Affiliation
Date of Submission

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 2
Executive Summary
The report covers the history of the employees who have worked in two countries; Canada and
Australia. Specifically in the commonwealth Bank of Australia that extents to Canada. It will
also highlight the industrial experience of the person, responsibilities assigned to the person,
comparison and contrast of working in two different business environments will also be
expounded in the report. List of questions utilized in getting the information on the report; the
use of the interviews as well as the resources utilized in getting the information.

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 3
TABLE OF CONTENTS
Industrial Experience report in Australia and Canada.....................................................................1
Executive Summary.....................................................................................................................1
Introduction Report......................................................................................................................3
Human Resource management in two countries.........................................................................4
Employee programs.....................................................................................................................4
Ethics...........................................................................................................................................5
Economic changes in Canada vs. Australia.................................................................................5
Political changes..........................................................................................................................6
Reflection Questions....................................................................................................................7
Conclusions..................................................................................................................................8
References....................................................................................................................................9

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 4
Introduction Report
The Commonwealth Bank Chief executive officer was the one interview in the case. He is called
Ian Mark Narev and has worked in both Australia and Canada. The interview happened through
internationationl telephone communication call whose contact was extracted from the online
platform. It was conducted on 10th of October .2017 900hr. Mr. Ian has conducted very senior
positions in the two countries as a managing director of the company. The business expanded to
Canada due to an expansion in the market.Hence, the urge to set the business at a global level
hence developing the business into a multi-international business (Power & Rhett., 2014). The
business also targeted at ensuring that many employment opportunities had been set in different
countries to resolve the problem of unemployment. The director had more work experience with
skills such as good communication and information technology skills. The interview further
reveals that the director always stayed focused and organized on the projects at hand in the
company while working realizing success in both Australian and Canadian branch (Peter &
Drucker., 2006). The responsibilities that were assigned to him as a manager includes:
1. Planning. The director carried out planning programs that helped the firm to run so that at
the end of the process, success was realized. Projects that the organization had to
complete within a specific timeframe were well highlighted by the director. Leaders in

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 5
the regard can trace real-time problems before damage is done (Anderson & Albert.,
2009).
2. Scheduling also was another responsibility Mr. Ian as the chief executive officer of the
organization. In the regard, He ensured that all logistics were done appropriately and
timely s which was a big boost in realizing the dreams he had for the company.
3. Coordination of the resources was a crucial responsibility done by the CEO of the
company. He ensured that employees were working accordingly, in good relations and
therefore conducive environment for working. He ensured that both internal and
international resources were in perfect conditions (Mettler & Rohner, 2009).
4. Meeting datelines and time management was paramount to the CEO of the organization.
Through the conversation, the CEO emphasized that as a leader in both countries,
meeting deadlines was primary responsibility and he ensured that realized timely
(Drucker & Peter., 2000).
The CEO has significant experience in international operations, trade, and relations.
Furthermore, the CEO has had experience for over ten years in Australia holding
profound positions as the executing officer and therefore was fit for the position due to
the experience he had and therefore could deliver as expected of him (Madden &
Bartley., 2014).

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 6
Human Resource management in two countries
Employee programs
In both countries, the labor programs are working to ensure that the welfare of employees is
adhered to strictly. The CEO further revealed that as an organization, they work closely with
provincial and territorial governments, unions, employer international partners together with
other interested stakeholders to ensure that fairness, safety, and productive working
environments are created for the employees (Zickar & Highhouse, 2001).
Ethics
Basing on the analysis conducted by the CEO on the corporate codes of conduct in the two
countries, it revealed that the two have a similar economic development and standard of living.
There are only slight variations brought about by the state of living of the employees due to
variation in culture and history. The two despite having a similar history of being the former
colony of British; members of the commonwealth, their values, and cultures of the employees
differs. The ethics are emanated from globalization, and it is due to globalization and code of
ethics in the two countries which have enhanced business activities. Institutional factors brought
about variation in codes of conducts of employees in the two countries hence bringing about a
difference in the rate of growth (Gordon & Miyake., 2001).
Economic changes in Canada vs. Australia
The two countries have both strong economies. The CEO further gave a revelation that they are
amongst the wealthiest nations worldwide. The factor, therefore, encouraged the business to
grow rapidly and therefore market shortage was not a problem in the two countries. Studies
further reveal that the two economies are characterized with the service-driven system in

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 7
businesses which has encouraged the growth of the company. The company is one of the service
industries in these two countries; this was a plus to both of them (James & Patrick., 2008).
When it comes to the customers of the business, according to the CEO, Canada’s market comes
from the United States of America, The United Kingdom, China, European Union, Israel, and
Germany. Australia market is mainly from countries such as Japan, China, India and South
Korea. In addition, the CEO revealed that the employment rate is high in both the two countries
such that Canada registered a 93% while Australia has a rate of 94%. Both countries have a
stable gross domestic product; the two governments subjected the company to low rates as
charges hence facilitating the operation of the company. Improved infrastructure is also another
factor that has facilitated the operation of the company in two countries at ease.
Canada has an advantage over Australia in terms of the strategic position of the country to the
USA that has facilitated cheap export of goods. Therefore CEO revealed that carrying out sales
in Canada was relatively cheap as compared to Canada.
Political changes
Australia and Canada currently have a stable political system encouraging the operation of the
business. Good leadership by the government in both cases has provided conducive
environments for business activities. The two furthermore, have an effective system of
government that gives multinationals with the safer business environment. The CEO further
revealed that the two countries are developed, with open diverse and competitive market which
to a great extent encouraged foreign business activities. Strong Political ties with other nations
have boosted their political standards hence good for business activities (Robert & Jackiee,
2010).

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 8
In leadership perspectives, men are more empowered in Australia; they occupy the majority of
positions; be it organizations or in government.In Canada, women are more empowered;
conversation revealed that majority of the positions are occupied by ladies. The countries having
colonized by the same colonial county which Britain, they have therefore similar form of
administration together with the way charges are paid to the government is required by the
organization and therefore working in the two countries in managerial position is an easy task ,
slight adjustments are only needed (Penrith: Deborah., 2008).
The two countries utilize Westminster system of government. They, therefore, have a similar
system of administration. There are further similarities and differences in terms of atmosphere
well in the states which have a direct impact on the operation of businesses in such
environments. For instance, in both countries, there are two larger parties which have kept on
wrestling for power. These automatically have created tensions and therefore unfavorable for the
operation of the business organization. Business will only operate well where political neutrality
is sustained. In this case, In Canada political Wrangles have existed between Liberal and
conservative parties. In Australia, Liberal and labor parties are also at war (Daly, 2003).
Reflection Questions
 What prompted for the expansion of the company to the two countries, particularly
Australia and Canada?
 What challenges did you encounter in moving from one area to another as a CEO?
 How did the employees behave in the two organization the impact it had on you as the
leader of the organization, how did you change the culture of the organization to fit your
objectives?

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 9
 When you were moved to the second organization, what differences did you see and the
necessary adjustments you took?
 Compare the ethical standards of the employee in the two countries?
Conclusions
In summary, the operation of the business in both Canada and Australia as the CEO revealed in
the interview show that it was a success in both. Stable environmental conditions supported by
customers availability, stable political environments, good social environments and even well-
experienced managers are some of the key factors that have ensured that business in the two
environments is a success (Wotruba & Chonko., 2001). Despite few challenges faced, it is
evidenced that keen analysis of the environment and employee relations are also additional
factors that ensured that business in the two countries operated accordingly. Knowledge is key in
running organization despite the changes in the environment, with knowledge there is always a
way out in most cases. The strictly regulatory measure is the main reasons as to why the
operation of the business in two countries was achieved (Wood, 2000).

INDUSTRIAL EXPERIENCE REPORT IN AUSTRALIA AND CANADA 10
References
Anderson, & Albert. (2009). Tracing real-time problem. New York: Collins.
Daly, M. (2003). The ROUGH Guide To Australia. Melbourne: rough guided limited.
Drucker, & Peter. (2000). Managing Oneself. Harvard: Harvard business review.
Gordon, K., & Miyake. (2001). Business approaches to combating bribery.A study of codes of
conducts. Journal business of ethics, 34, 161-173.
James, & Patrick. (2008). Canadian studies in the Millenium. Toronto: University of Toronto
Press.
Madden, & Bartlty. (2014). Reconstructing your worldview. Vienna: Business informative
conference.
Mettler, T., & Rohner, P. (2009). Performance Management: There laws of management.
Vienna: International business information.
Penrith: Deborah. (2008). Live and work in Australia. Melbourne: Crimson publishing.
Peter, F., & Drucker. (2006). The effective executive. New York: Collins.
Power, & Rhett. (2014). If you cant manage your life, you cant manage people. NewYork:
Collins.
Robert, C., & Jackiee, D. (2010). A dictionary of Australian Politics, Allen and Unwins.
Melbourne: Cows Nest.
Wood, G. (2000). A CROSS-CULTURAL COMPARISON OF CONCEPT OF CODES OF
ETHICS. Journal of business, 287-298.
Wotruba, T., & Chonko. (2001). Impact of Ethics on Code of Familiarity. Journal of business
ethics, 59-69.

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Zickar, J., & Highhouse, S. (2001). Measuring of the prestige of journals in industrial-
organizational psychology. New York: Collins.