This report examines the various factors affecting access to healthcare, using a case study of Mrs. Kim-Ly, a Vietnamese pensioner in Australia. The analysis explores personal factors such as perception, previous experiences, and lack of family support, alongside cultural influences and the impact of traditional medicine. The report also delves into social, structural, and economic aspects, including proximity to healthcare facilities, transportation issues, discrimination, and the cost of healthcare. It identifies barriers faced by Kim-Ly and proposes solutions such as acquiring medical insurance, improving healthcare facility accessibility, strengthening family support, enhancing the quality of care through staffing and patient-centered approaches, and offering specialized home care services. The report emphasizes the need for a holistic approach to improve healthcare access and outcomes for individuals like Mrs. Kim-Ly.
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