Apply Sydney: Assessment of Informal Meeting to Resolve Issues

This report analyzes an informal meeting organized by Apply Sydney, an Apple product retailer, to address staff issues and improve workplace dynamics. The meeting, conducted in a face-to-face format, aimed to resolve conflicts and enhance employee interaction. The report details the meeting's objectives, which included resolving staff problems and boosting profitability. It outlines the agenda, venue, and participants, including Mrs. Joe from HR. The meeting's agenda included a discussion on resolving staff issues. The report also covers meeting minutes, decisions made (such as organizing a staff party), and the distribution of meeting information. The report concludes with a verification form and references, highlighting the importance of informal meetings in addressing workplace challenges and achieving organizational goals. The report emphasizes the role of a set agenda in ensuring effective discussions and achieving targets. It stresses the importance of completing an informal meeting verification form.

Informal Meeting
Assessment 1

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................1
TASK 3............................................................................................................................................1
TASK 4............................................................................................................................................2
TASK 5............................................................................................................................................4
TASK 6 & 7.....................................................................................................................................4
TASK 8............................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Informal meetings are those which are far less heavily planned and regulated than formal
business meetings (What is an informal meeting?, 2013). There is no specific thing and feature
followed by these type of meetings. They can be held at restaurant with casual treatment to each
other. Informal meeting provides an opportunity for every individual to share their ideas without
any restriction with more ease and comfort. This report is based on Apply Sydney where
company sell out only the products of Apple. They are going to organise a face to face meeting
at their near coffee shop for organising an office party for all colleagues in relation to make their
interaction more appropriate and resolve issues between them as well.
TASK 1
Apply Sydney is using the face to face format for meeting in which they are going to
interact with every individual which are related with that. Managers and authority take active
participation in this aspect so that they can do all things in an appropriate manner. Face to face
meeting will support them to raise such issues and problems which made impact on business
very badly. Thus, face to face interaction of manager and authority will lead to make this
meeting successful by accomplishing its objectives properly.
TASK 2
Topic selection is an important task which has to be done in an appropriate manner
(Dabbagh and Kitsantas, 2012). This will support in performing and set objectives according to
the time frame. Managers and authority of Apply Sydney identifies that from last few weeks,
some major issues are taking place in between their staff members. These problems also affect
their sales and growth as well. Thus, management wants to inaugurate the party in which all
employees will come together and resolve issues in between each one of them. It enables in
making success of their store as well as support in their growth.
TASK 3
Meeting has to get arranged in a proper manner which includes venue and other
important things. Venue for arranging this meeting is at Mecca. The tables are already booked
for all members of meeting. Documentation which is required for meeting enclose all specific
details about issues and problems which are taking place at Apply Sydney. Invitations will be
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sent before 3 days of the meeting. All requirements of meeting will be dispatched properly so
that it can be held in a proper manner. This enables in making discussion more appropriate so
that chances of resolving issues within them become possible.
TASK 4
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Resolve Problems related to Staff
Objective: A major objective of this meeting is to solve all problems and issues between every
employee and staff member so that growth and profitability can be rise again.
Date: 8th October 2017 Location: Mecca, Seattle, WA
Time: 12:00 to 14:00 Meeting type: Informal meeting
Call in members: 5 Call in Code: A45-LK-102
Called by: Mrs. Joe Facilitator: Management of Apple Sydney
Documents: Please enlist all major issues which are taking place.
Actions: Discussion will be based on resolving the issue which is taking place between all staff
members.
Agenda: Resolve issues between Staff for attain all objectives in an appropriate manner.
Mrs. Joe
Human Resource Manager
Meeting Invitation for all members:
October 3rd, 2017
XYZ
Senior Sales Manager
Apple Sydney
Sydney, Australia
Dear Sir,
Will you join us?
You are invited to join a meeting for some major issue regarding staff members of company.
Thus, being the senior sales manager, you are invited to be a part of this informal meeting
which will be held at Mecca with all senior authorities.
A major purpose to organise this meeting is to resolve all issues and maintain profitability and
growth in the firm with a healthy working environment. From the last few months, many
customers have made complaint against the staff behaviour as they show less concern to their
needs and issues.
Meeting is going to be organised at Mecca cafe which is in Seattle, WA on this Sunday. Kindly
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come for the same.
Thanks
Mrs. Joe
HR department
Agenda of meeting-
MEETING AGENDA
Objective-: A major objective of this meeting is to solve all problems and issues between every
employee and staff member so that growth and profitability can be rise again.
Date- October 3rd, 2017
Time- 12:00 to 14:00
Attendance-
Location-
 Minutes of general meeting which is held previously.
 Next meeting of company should be held on 10th October, 2017
 10 members present in previous general meeting and approximately 15 members will join
the next one.
 Meeting held on 12 p.m. which should be close on 2p.m.
 Maintain objectives of meeting should be discussed.
TASK 5
This meeting will run for 1 hour and rest 1 hour will be arranged for lunch. Thus, all the
essentials of this meeting have to be fulfilled by making a healthy discussion. For resolving
issue, management takes a step in which they are going to arrange a party for all staff members.
All the time, managers and their subordinates have to follow meeting agenda which is
based on managing conflicts at workplace (Higgins and et. al., 2011). All managers have to
record the draft of minutes along with decision and judgement. A major decision which arrive
after this meeting is to organise an official party for staff members where they are going to take
active participation in meeting as well (Van Durme and et. al., 2012).
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TASK 6
Minutes of Meeting
It includes all the necessary information about meeting with its judgement so that an
appropriate action can be derived (Ruiz-Primo, 2011). Thus, management needs to provide
proper timing to every personality for presenting their views and conclude an appropriate
decision.
Meeting Information
Objective: The objective of this meeting is to manage conflicts between staff members
Date: 8th October 2017 Location: Mecca, Seattle, WA
Time: 12:00 to 14:00 Meeting type: Informal meeting
Timekeeper: Mr. Alex Johnson Call in Code: A45-LK-102
Called by: Mrs. Joe Submitted by: Mr. Bread
Facilitator: Management of Apple Sydney Approved by: Mr. James and Mr. Peter
Agenda:
1. Issues between selling team
2. Problem to contact with other member customer
3. Manage problems in an appropriate manner
This process will be presented by Mrs. Lisa by focusing on all major problems. The minutes
allotted to her are around 45 within which all problems have to be discussed properly.
Decision:
It is concluded that all problems will get managed by arranging official party for staff members.
This helps in increasing interaction in between staff members.
This judgement is made after a healthy and face to face interaction between all senior
authorities for one hour.
TASK 7
Company can distribute its minutes with the help of internet. Members can upload minutes
of the firm on their website. Minutes of the meetings are prepared in written format which is
compulsory to be form. Company secretory of firm and other responsible person are responsible
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to follow the steps for formation and distribution of minutes of firm. It should be considered as
prima facie evidence for firm which can used in future time.
TASK 8
Informal Meeting Verification Form:
Title of meeting: Resolve Issues between Staff members
Location of meeting: Mecca Cafe, Seattle, WA
Date of meeting: 8th October 2017
To be signed by a meeting attendee:
I verify that the student below chaired the above meeting:
Student’s name:
Attendee’s signature:
Attendee’s name:
CONCLUSION
This brief presents that informal meeting enables in dealing with many problems which
are taking place in an entity. It is completely different from formal meeting but includes several
factors of official gathering into it. A set agenda enables to work in an appropriate manner by
fulfilling all objectives and targets on time. All the reputed members will get invitation for the
agenda with its completing hours. At last, it has been assessed that this is essential to fill
informal meeting verification form so that all terms and conditions would get effectually
completed.
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REFERENCES
Books and Journals
Dabbagh, N. and Kitsantas, A., 2012. Personal Learning Environments, social media, and self-
regulated learning: A natural formula for connecting formal and informal learning. The
Internet and higher education. 15(1). pp.3-8.
Higgins, J. P. and et. al., 2011. The Cochrane Collaboration’s tool for assessing risk of bias in
randomised trials. Bmj. 343. p.d5928.
Ruiz-Primo, M. A., 2011. Informal formative assessment: The role of instructional dialogues in
assessing students’ learning. Studies in Educational Evaluation. 37(1). pp.15-24.
Van Durme, T. and et. al., 2012. Tools for measuring the impact of informal caregiving of the
elderly: A literature review. International journal of nursing studies. 49(4). pp.490-504.
Online
What is an informal meeting?. 2013. [Online]. Available through:
<http://www.skillmaker.edu.au/informal-meeting/>. [Accessed on 3rd October 2017].
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