Information System Project Management: Amazon ERP Implementation Plan

This report details an IT strategic plan for ERP implementation at Amazon, emphasizing the need for technology adoption in modern business operations. The plan begins with automating the Human Resource department, integrating modules for careers, fleet management, payroll, and attendance. Subsequently, the Customer Support department will be equipped with systems for creating and addressing support tickets. The Finance and Marketing departments will then incorporate accounting and marketing modules, which will be linked to other modules for seamless integration across departments. The report highlights the benefits of ERP systems, such as improved data accessibility and streamlined processes, and stresses the importance of system security. The plan aims to enhance operational efficiency and provide better access to information across the organization.

Running Head: INFORMATION SYSTEM PROJECT MANAGEMENT
Information System Project Management
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Every business regardless of its domain needs to make use of the latest technology
products to run its day to day operations. This is true since competition has been taken to a whole
new level by technology since the early 21st century. This is more significant in the sales
department of every organization, and can be explained by the several social media inventions

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that have been made over the past few years. Advertising agencies have limited the use of the old
manual way of advertising and made a big utilization of web based algorithms to reach potential
customers.
ERP frameworks are an advantage for Amazon as well. They make businesses run
smoother by bringing together and securing data, digitizing forms, and creating straightforward
trends. With these and a lot more abilities, the advantages of ERP frameworks in an association
fills everyone's' heart with joy on day-to-day tasks. This calls for an IT strategic plan to
implement and Enterprise resource Planning system for the company.
This documentation illustrates perfectly the IT strategy plan for Amazon. This will for
sure bring about great visibility since an ERP enables absolute access to each significant
procedure in a business by making information from each department effectively open to
employees and the senior administration. For instance, stock dimensions can be monitored
regularly, including future consignments that are yet to be gotten and stock as of now in travel.
By knowing exactly where you stand with respect to stock dimensions, you can control your
working capital on an increasingly exact dimension.
For a start, implementation will begin with the Human resource department. All the
company departments from the projects to sales to customer support all work in harmony with
the human resource department (Gupta, Misra, Singh & Kumar, 2017). Starting the automation
from the HR department thus in a way brings together all the other faculties of the organization.
The HR department will begin with automating the careers module used to onboard employees
followed by other modules which include fleet management, Payroll and attendance modules.
Moving forward the Customer support department must be equipped with support system

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modules that help clients create support tickets that will be addressed by the support team within
the agreed service level agreements. This will be done parallel to the current system used since
this is a department which should never go offline (Wamba, 2018). The Finance and Marketing
departments will then follow on to incorporate the latest Accounting and Marketing Modules for
the new ERP system. The Accounting Module will be linked with the Payroll, Employees
module and also the Inventory module. This in the end brings about a very nice integration for all
departments in one single database. Finally, system database and server security must be well
protected from intruders and the rest of the employees with fewer privileges.
References
Egdair, I. M., Rajemi, M. F., & Nadarajan, S. (2015). Technology factors, ERP system and organization
performance in developing countries. International Journal of Supply Chain Management, 4(4),
82-89.
Gupta, S., Misra, S. C., Singh, A., Kumar, V., & Kumar, U. (2017). Identification of challenges and
their ranking in the implementation of cloud ERP: A comparative study for SMEs and large
organizations. International Journal of Quality & Reliability Management, 34(7), 1056-1072.
Kharuddin, S., Foong, S. Y., & Senik, R. (2015). Effects of decision rationality on ERP adoption
extensiveness and organizational performance. Journal of Enterprise Information
Management, 28(5), 658-679.
Wamba, S. F. (2018, August). Assessing the Determinants of ERP-Enabled Shared Platforms across
Multi-Business Organizations: An Empirical Investigation. In 2018 Portland International
Conference on Management of Engineering and Technology (PICMET) (pp. 1-4). IEEE.

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