Project Report: Information System Analysis and Design COIT20248

This report presents a comprehensive project plan for developing an information system for Repair-Made-Easy Incorporated (RME). It explores various system development approaches, with a justification for selecting the agile methodology. The report details functional and non-functional system requirements, including customer data storage, parts inventory, and supplier information. A thorough cost/benefit analysis, including NPV and break-even analysis, is conducted to evaluate the project's financial viability. Furthermore, the report outlines the project management and scheduling using a Work Breakdown Structure (WBS) and a project schedule. It also investigates stakeholder involvement and three data investigation techniques: observations, questionnaires, and interviews, along with their respective usefulness. The project is planned for completion in 79 days with active stakeholder participation.

Running head: INFORMATION SYSTEM ANALYSIS AND DESIGN
Information System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1INFORMATION SYSTEM ANALYSIS AND DESIGN
Introduction
Project Aim
The aim for this project is to develop responsibilities of system analysis in project that are
related with the project case study. This project will help to plan the development of IS system
and manage project successfully. This project aims at investigating system requirements as well
as documents needed for the project.
Project Objective
The objective related with this project are:
To observe all developing phase for developing IS system for the Repair-Made-Easy
Incorporated.
To study one particular phase for the company.
To study the functional along with the non-functional requirements associated with the
working process.
To study the cost benefit analysis and project management scheduling for completing the
project.
Task 1: Approaches to System Development
Developing phase of IS for RME
There are four approaches of developing phase of information system for RME
Incorporated. Some of the approaches that are listed below are flexible and other approaches are
very strict about following the deadlines as well as the processes that are included in the system
(Pasian 2016). The approaches are explained below:

2INFORMATION SYSTEM ANALYSIS AND DESIGN
Traditional Approach: This approach of project management where the project
managers achieves the desired deliverables as well as outcomes that includes some period of
time and within a pre-established budget. This traditional approach is benefited for the projects
where the projects does not need lot of change in the project.
Agile Approach: The agile approach is the flexible approach that can be applied to the
project for completing it successfully (Taylor, Bogdan and DeVault 2015). This approach
includes less traditional timelines as well as include projects that needs to work with fluidly.
With the change in the project, the managers gets feedback and allows the project to make
changes.
Waterfall Approach: This approach have linear steps that includes a linear project
(Quinlan et al. 2019). Steps are carried out one after another in this approach and previous
activity cannot be travelled back in this approach of project management.
System Approach: This approach of project management is known as methodical
approach that includes project framework, project planning, monitoring of project and the project
adaptation in a loop for completing the project.
Justification for chosen approach
The right approach that can be used for developing the IS system in the RME
Incorporated is agile approach of project management. This methodology can be used for
developing the IS of the RME so that they can carry out the business processes efficiently. This
agile methodology helps in on time delivery of the project along with very high quality of the
products that is to be delivered. This methodology includes good design code that is

3INFORMATION SYSTEM ANALYSIS AND DESIGN
maintainable easily and this approach includes customer approach and empower the
development teams.
Task 2: System Requirements
Functional Requirements of IS System
Functional requirement that this project can address are stated below:
This IS system will store the details of all the customers who are associated with the
project.
This system will have the details of all the parts of the computer system that are available
in the system.
There are many suppliers in the system and the list of those suppliers are to be included
in the information system of this system.
The IS system will also store all the parts that are given to the customer.
The address of the customers are also stored and the system takes the input of the
customer details included in system database.
Details of the employees and staffs are also provided by the employees in the system.
Non-Functional Requirements of IS System
Non-functional requirement of the system include FURPS which is included while
implementing the information system in the organization.
The system that is proposed includes safety as well as security for the company.
The system that will be implemented in system can handle exception and includes error
tolerance in the system.

4INFORMATION SYSTEM ANALYSIS AND DESIGN
The system will also support many number of concurrent users using the system at the
same time.
The time of response in the project is less compared to other system and supports many
number of transactions per second.
Task 3: Project Cost/Benefit Analysis
RMO Cost/Benefit Analysis for
RME
Total Cost for the project 9% increase 9
Implementation of
IS System 800000 Annual Sales 2000000
Operating Cost 500000 Total annual sales
with increase 2180000 2376200 2590058 2823163.
22
30772
47.91
Total Cost for the
project 1300000 Net benefit 180000 376200 2590058 2823163.
22
30772
47.91
Year of Project
year 0 year1 year 2 year 3 year 4 year 5 TOTAL
Net economic
benefit $0.00
$180,000
.00 $376,200.00
$2,590,0
58.00
$2,823,1
63.22
$3,077,2
47.91
Discount Rate 6% 1 0.9434 0.8900 0.8396 0.7921 0.7473
6
PV Of Benefits $0.00
$169,811
.32 $334,816.66
$2,174,6
62.64
$2,236,2
09.70
$2,299,4
98.65
NPV of all
BENEFITS $0.00
$169,811
.32 $504,627.98
$2,679,2
90.62
$4,915,5
00.32
$7,214,9
98.97
$15,484,
229.21
One Time Costs
$1,300,0
00.00
Recurring Cost
Maintenance cost
$12,000.
00
$12,000.
00 $12,000.00
$12,000.
00
$12,000.
00
$12,000.
00
Discount Rate (6)% 1.0000 0.9434 0.8900 0.8396 0.7921 0.7473
6
PV Of Maintenance
Cost $0.00
$11,320.
75 $10,679.96
$10,075.
43
$9,505.1
2
$8,967.1
0
Operating Cost
(Decrease 11%)
$500,00
0.00
$445,000
.00 $396,050.00
$352,48
4.50
$313,71
1.21
$279,20
2.97
11
Discount Rate (6)% $1.00 $0.94 $0.89 $0.84 $0.79 $0.75

5INFORMATION SYSTEM ANALYSIS AND DESIGN
6
PV of Operating
Cost $0.00
$419,811
.32 $352,483.09
$295,95
2.78
$248,48
8.66
$208,63
6.70
PV Of Recurring
Costs $0.00
$431,132
.08 $363,163.05
$306,02
8.21
$257,99
3.78
$217,60
3.80
NPV Of All Costs
$1,300,0
00.00
$1,731,1
32.08 $2,094,295.12
$2,400,3
23.34
$2,658,3
17.12
$2,875,9
20.92
$13,059,
988.57
Overall NPV
$2,424,2
40.64
Overall ROI = (Overall NPV /
NPV Of All Costs 0.19
Break-Even
Analysis
Yearly NPV Cash
Flow $0.00
$158,490
.57 $324,136.70
$2,164,5
87.21
$2,226,7
04.57
$2,290,5
31.55
Overall NPV Cash
Flow
$1,300,0
00.00
($1,561,3
20.75) ($1,589,667.14)
$278,96
7.29
$2,257,1
83.20
$4,339,0
78.05
Project break-even occurs
between years 2 and 3
Use 1st year of positive cash flow to
calculate break-even fraction 2.7344 years

6INFORMATION SYSTEM ANALYSIS AND DESIGN
Task 4: Project Management and Scheduling
Work Breakdown Structure
IS system for RME
Incorporated
Start Project Project Initiation
Conducting
Interviews among
Staffs
Review records of
RME
Observing business
operations
Organize Interview
Analyzing present
system
Study sample orders
and payment
transactions
Organize field work
Prepare report for
the company
Proposing possible
solution
Designing project
report and financial
plan
Approval of plan
Initiation phase
completed
Planning for resources
and technologies
Purchasing software
for technical service
provider
Preparing
development, and
quality analyst team
Planning technical
design for project
Setting up the
computer system
Completing the
procurement phase
Developing phase of IS
Designing initial
interface
Developing coding
and designing
database
Test Coding
Completing
Development Phase
Checking Quality phase
Checking quality
Providing
recommendation
Completing quality
check
Documentation phase
Preparing of reports
Showing reports to
the owner of RME
Documenting the
development
Project Sign-off
Collecting feedback
Project Sign-off
Completing project
Finish Project
Figure 1: Work Breakdown Structure
(Source: Created by author on MS Project)

7INFORMATION SYSTEM ANALYSIS AND DESIGN
Project Schedule
Figure 2: Project Schedule
(Source: Created by author on MS Project)
Task 5: System Information Investigation Technique

8INFORMATION SYSTEM ANALYSIS AND DESIGN
Stakeholder Involved
The stakeholders in this project completing the project are project sponsor who is the
owner of RME Incorporated. This project sponsor has the responsibility to provide fund for the
project. There is a project manager associated with the project. The project manager is
responsible to complete project successfully and view all the tasks that are related with the
project. There is business analyst who has the responsibility to analyse the business that is being
carried out in the company. There are subject matter experts associated with the project who
helps in documenting the project plan for implementing the IS system. There are developers,
database administrators, quality analyst, testing team and programmers who helps to do the
coding, develop the database system and complete the project successfully.
Three Useful Investigation Techniques
Observations: The direct observation technique that can be used for developing the
project is a simple method and is unobtrusive method for collecting data (Ranney et al. 2015).
Gathering the information with this method helps observer to get a holistic perspective that helps
the researchers to understand the context for which time is required.
Questionnaires: The questionnaire method is popular means that is used for data
collection and this is an expensive way of collecting data. This method is generally carried out
face-to-face or by mail, internet or telephone (Fabijan, Olsson and Bosch 2015). Surveys are
carried out when information are taken from large quantity of people and there are wide range of
topics.

9INFORMATION SYSTEM ANALYSIS AND DESIGN
Interviews: Interview technique of investigation is generally conducted by a person or is
conducted over the phone. This interview technique can be structured or can be unstructured.
This Interview does not includes literacy from the respondent parts.
Usefulness of Three Investigation Techniques
The observation technique is very flexible approach for the purpose of data collection and
this technique is suitable for contexts (Viles 2016). This technique includes both the mix
qualitative as well as the quantitative data that are included in the system. This technique
generally provide measures of behaviours.
The questionnaire is very inexpensive method of data investigation and includes easy
analysis with practical as well as validity and reliability. The questionnaire method shows fast
results and researchers does not comes under pressure while carrying out this method.
The interview methods can be used to investigate all the issues that are in depth. This
method helps to discover the thinking process of the individuals and document them about how
they feel with topic or system that is undertaken. This interview method includes decision
making, resource allocation and strategic planning.
Reflection and Conclusion
From the above report, the detailed project plan for developing the information system
can be achieved. This information system will be completed in 79 days along with active
participation of all the stakeholders in the project. All the constraints that are included in the
project is explained properly in the report above.

10INFORMATION SYSTEM ANALYSIS AND DESIGN
It is concluded that for developing the IS in the company, there are many steps and
processes that are to be carried out and those methods and techniques are all explained clearly in
the report. The total project schedule and the WBS that is associated with the project is also
shown in the report. Data collection is needed for completing the project and three data
investigating techniques are used for collecting the data.
Bibliography
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Behaviour.
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11INFORMATION SYSTEM ANALYSIS AND DESIGN
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techniques transforming geomorphic science?. Geomorphology, 270, pp.121-133.