Information System Project Management Report - Technology Analysis

This report provides a detailed analysis of Information System (IS) Project Management, focusing on various technological strategies and their impact on organizational operations. It explores key concepts such as cloud computing, examining its role in enhancing operations and providing competitive advantages through different service models (SaaS, PaaS, IaaS), pricing, data security, and virtualization. The report then delves into Database Management Systems (DBMS), explaining their function in managing and retrieving data, ensuring data integrity, and providing centralized data access. Furthermore, it covers Electronic Record Management (ERM), discussing its importance in systematic record control, maintenance, and disposition, emphasizing security and access. The report also analyzes Customer Relationship Management (CRM), highlighting its role in analyzing and managing customer interactions to improve service and sales growth. Finally, it touches upon Supply Chain Management (SCM) and its significance in optimizing the flow of goods and information. Overall, the report offers a comprehensive overview of how these technologies contribute to effective IS project management and organizational success.

Running head: INFORMATION SYSTEM PROJECT MANAGEMENT
INFORMATION SYSTEM PROJECT MANAGEMENT
Name of the Student
Name of the University
Author note

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Abstract
The concept of the information technology is playing a dominating role in the sector of the
utilization of the resources. one of the noticeable concept which can be stated here is that
different domains of information technology can directly involve the sector of gaining of
competitive advantage within the working of the organization. In the report different forms of
information technology concept are taken into consideration which can alter the working of the
organization. each of the technological domain have different role to play which have different
forms of advantage within the working.

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Table of Contents
Introduction......................................................................................................................................4
Cloud computing.............................................................................................................................4
Database Management System........................................................................................................6
Electronic record Management (ERM)...........................................................................................7
Customer relationship Management................................................................................................9
Supply chain management.............................................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................13

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Introduction
The concept of the IS/IT strategy is a documentation which is related to the information
technology and the system that is linked to the domain of the utilization of the various resources
which are linked to the working of the technology. The planning which is related to each of the
working area which is connected to the aspect has to be directly be aligned to the sector of the
working of each of the areas within the organization (Peltier, 2016). The sector of the planning
can be stated to be directly be linked also to the requirement of the organization and how the
need of the customers is taken into consideration. Main focus point which can be related to the
concept is the sector of the involvement of the strategy which is related to the working of the
concept.
The report directly puts focus on various technology a strategy which are available in the
domain of the IS Strategy. In each sector the implementation sector and execution area which has
to be taken into consideration. In the implementation sector it can be stated that there are
different forms of competitive advantage which can be connected be involved into the working.
Cloud computing
Concept of cloud computing can be stated as a domain of the IS related solution which is
playing an important role in the life of the technology to enhance the operation involved in an
organization. It can be stated that there is various implementation sector which is related to the
concept of the cloud computing by which organization can gain competitive benefit within the
operational. Gaining competitive advantage within the working of the organization who tend to
include cloud computing in their working. Cloud computing can be one of the factor which can
be related to the implementation of the concept. There are different forms of resources which are

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available with the working of the concept of cloud computing such as the software as a service,
platform as a service and infrastructure as a service. In most of the cases organization implement
the concept according to the requirement to modifying internal working relating to organisation.
Critical factor which is linked to the concept can be related to the pricing which is seen in the
sector. Price of the resources is done according to the resources which are being used. Security of
the data that would be stored in the concept can be stated to be very much secured and integrity
of the data would be maintained in the sector of the working. Security of the data can be one of
the significant factor which can enhance the working of a technology and the sector of adaptation
within the working of the organization. Data which is stored with the concept of the cloud
computing can be accused during the requirement and in most of the cases the quality of the data
which is retrieved is maintained. The different sector of benefit which is related to the concept of
cloud can be obtained without any prior knowledge of the technology and the working related to
the concept. Main concept of enabling of the aspect of the cloud computing is the virtualization
concept. Virtualization aspect directly provides the agility which is required in the sector of the
speeding up the operation which is related to the working and the reduction of the cost by means
of increasing utilization of the infrastructure. Automatic process can directly help in the sector of
the providing of resources when it is needed. The sector of the reduction of the cost and
possibility of human error can be highly reduced in the sector of the implementation of the idea
of the cloud computing. In the point of view of the organization it can be stated that the factor of
the reduction structural and decisional aspects can be directly be enhanced and the proper
orientation of the different working area are disclosed which can benefit the working. Factor of
the risk orientation can also be stated as one of the points which is undertaken in the concept of

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the cloud computing so that there is no risk factor involved into the working and the indulge of
the concept of the cloud computing into different scenarios of working.
Database Management System
Concept of the database management system can be considered as a system software
which can be used in the sector of the managing and creating database. DBMS provides the
programmer and the user with the systematic way to retrieve, create, manage and update data.
Database mainly serves as an interface which is related to the concept of the creation of an
interface which is among the end user and the database or the application program which directly
ensures that the data in the concept of consistently organized and remains in the accessible stage
in a simple manner.
The DBMS directly manages three important things which are mainly the data, database
engine which directly allow the modification, locked and accessed and the database scheme
which directly defines the logical structure of the database. The fundamental elements which are
identified in the sector provides security, concurrency, data integrity and the aspect of the
uniform procedures management. The typical administration of the database task which are
supported by the DBMS mainly include the performance tuning/monitoring and the backup and
the recovery. Most of the database management system are also directly responsible for the
sector of the rollback of the automated approach which is related to the recovery and the restart
of the process which is related to the aspect of the auditing and the logging of the activity.
Concept of the DBMS can be very much useful in the sector of providing a centralize view of the
data which can be directly be accessed by multiple user which are located at different areas in a
manner which is controlled. Controlling section which is related to the data can be done in a
manner in which the end user can be restricted with the view of which data they can see and

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manage in most of the times. The concept which is related to the sector is known as the data
abstraction process were the end user visibility is reduced and concentrated in different manner
of functionality. One of the advantage which can be seen in the sector is that the end use is
removed with the burden of viewing what is the exact location of the data and what type of data
is stored in the concept of the operation. In most of the cases it can be very much be in the sector
of the details which is linked to the working of the concept and the indulge of the data into
system which can be stored in a controlled manner. It directly enhances the working which is
connected to the concept of the operation which is include into the sector of the working which is
directly involved into the wide amount of data which would be saved physically into an area
which has a restricted access and control mechanism involved into the working (Joosten, Basten
& Mellis, 2016). The concept of the DBMS can provide both the areas which is related to the
physical and logical data independence.
Electronic record Management (ERM)
As stated in the standard of ISO 15489:2001 electronic record management can be a field
which is related to the management of the responsibility for the systematic and efficient control
of the creation, maintenance and disposition of the record (Marnewick, 2016). It also includes
the sector of the processes for the capturing and the maintaining of the evidence of and the
information about the activity of the business and transaction in the form of the record.
The concept which is related to the electronic record management directly ensures that
the organization has the record of the needs when they need to access or deliver. The concept of
the record management directly refers to the aspect of the set of activity which is related to the
field of responsibility for the systematic and controlled creation, maintained and the record
generation (Bashashin et al., 2016). The concept of the essential record management capability

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directly includes the sector of the assigning of the unique characteristics which is related to the
assigning of the unique identifies to the record of the individual. This directly provides a sector
of safeguard of the unauthorized changes in the sector of the record and creating of an
unbreakable audit trail which is related to the Discovery and the accountability. The functionality
which is related to the concept of the working are stated below:
 The concept of the unique identifies are very much essential in the sector of the
generation of the database of the system, tracking of purposes and the concept of
administration (Laudon & Laudon, 2015). The aspects which are stated should not be
confused with the aspect of the reference of codes which may be composed of more than
one part.
 The security aspect in the concept of the ERM are implemented with the concept of the
manual procedures which are airtight and the domain of the application of the software.
The concept of the software application which is stated here is directly related to the
aspect of the encryption and the concept of the digital signature which can be used to
protect the documentation part and the data which is saved into the concept.
In this concept it can be stated that the security of the data which would be prevailing into
the system is very much important. In majority of the cases another important factor which
can be directly be relate to the concept is the access point of the data which would be
prevailing into the concept and the organization or the user should be having direct access to
the data whenever they need it. The organization who would be involving their working into
the concept can be affected in their internal working which would be enhancing their overall
working. The concept is majorly included into the working of the different organization due

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to the factor that different forms of competitive advantage can be directly be gained from the
implementation of the concept.
Customer relationship Management
The concept of the customer relationship management can be referred to as a practice
which is related to the concept of the technology and strategy which most of the organization
tend to analyze and manage (Taniguchi & Onosato, 2017). Main sector of emphasis is in sector
of data thorough the concept of the customer life cycle and the customer interaction level. This
aspect can be related to the sector of improving the service which is given to the customers. The
concept of the sales growth can also be stated as one of the primary factor which is linked to the
concept of the relation between the organization and the customers.
The concept of the CRM can be related to the compiling of the data relating to the
customer access different channels or in the point of organization. The concepts which are taken
into consideration are the organizations telephone, chat, website, marketing material and the
social media. The CRM also gives the organization a detailed focus relating to the different
sector of the working which is relate to the personal information of the customer and the detail
which is related to the concept of the interaction which can be seen in the sector of the working
which is applied to the sector.
The main components which is linked to the working of the aspect can be related to the
documentation and the user information sector into a single unit of the database of the CRM. The
sector of utility which can be related to the concept is linked to the aspect of the delivering
business solutions to the business which reduces the factor of the risk which is associated with
the concept of tbebusiness (Too & Weaver, 2014). There is different sector of the automation

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which can be seen in the sector of the working of the concept. Few of the sector which can be
related to the concept can be related to the aspect of the marketing automation which helps in the
sector of the delivering a standard of operation. Enhancement of the sector of the marketing
effort can be directly be linked to the aspect of the operational which is connected to the concept
and in most of the cases automation of the sector of the marketing can directly enhance the
working which is related to the gaining of the different advantage in their internal working.
another sector which is taken into aspect is in the sector of the contact center automation which
directly helps in the sector of the assisting in the problem solving aspect related to the problem of
the customers so that there is no discrepancy seen in the working of the concept (Zwikael, 2016).
Various tools can be applied into the sector of the working which directly focus on the aspect of
agent desk tool enhancement and the working which is related to the organization.
Supply chain management
The concept which is relate to the supply chain management (SCM) can be stated as a
broad range of activity which is related to the execution, planning and control of the different
raw materials and the production level which is related to the distribution to the final customer.
One of the aspects which can be stated to be very much important in the sector can be related to
the aspect of the cost effectiveness which is related to the delivery of the product. The SCM
direct encompasses the planning in an integrated manner which directly relates to the sector of
the execution of the processes and the required level of optimization which is related to the
material, financial capital and the information in the areas of the demand planning, source
production, storage transportation and the inventory management.
The concept of the supply chain management can be stated to be one of the factor which
is very much inexpensive which is related to the factor of the complexity which is undertaken

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into the sector of each of the partners (Ptak & Schragenheim, 2016). Main sector of emphasis
which is related to the concept is related to the factor of the manufactures and beyond. Due to
this factor it can be stated that there are concern which is related to the supply chain management
which also requires the sector of risk management, collaboration and create direct alignment and
the communication between the different factors of the entities. In addition to the sector it can be
stated that supply chain sustainability can be one of the domain which is related to the creation of
the different domain of social, legal and environmental factors. There are few sector of emphases
which can be applied to the sector of the working and one of the sectors which should be taken
into focus is the satisfaction level of the customer and how the demand of the customer is taken
into focus (Harrison & Lock, 2017). The matching of the requirement can be stated to be one of
the domain which is linked to the domain of the working.
Term which is connected to the domain of the supply chain management and logistics are
sometimes being confused so that the overall requirement which is related to the process is taken
into consideration. However, one of the feature which should be taken into focus is that the
sector of the logistics is directly linked to the concept of the supply chain management system. In
most of the sectors it should be taken into consideration that the maintained of the level of the
supply chain management system is very much crucial in the overall working of the concept
(Badiru & Osisanya, 2016). In majority of the cases the negligence in one of the sector which is
related to the concept of the supply chain management system can directly hamper the overall
working which is related to the supply chain management system.
Conclusion
The report directly puts focus on the various sector which is related to the IS strategy and
it can be stated here that the sector of the IS is an integral part of the technological domain. One

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of the major factor which is linked to each of the sector of the technologies are domain of
working is the standard which is involved into the working. In most of the domain security of the
data is also a factor which can be take into focus and the concept directly resides in the overall
working of the concept. There are various implementation sectors which are taken into
consideration in the sector of working which has to be taken into consideration. Each of the
sectors which are considered in the report is in the stages of the research and in the near future it
would be playing a more enhanced role.