Information System Project Management for Baiparri Furnitures

This project report details the design and implementation of an information system for Baiparri Furnitures, a company that sells and assembles furniture. The project aims to address the company's challenges, including manual operations, market competition, and customer service issues, by developing an online business information system. The proposed system includes an online market portal, order placement system, payment system, customer service, cloud database, and accounting system. The project utilizes the Scrum-Agile methodology, with specific sprints for testing and issue resolution. Key roles include Project Head, Incident Manager, and Problem Manager. The project's timeline spans 106 days, encompassing project planning, initiation, execution, and closing phases. The implementation is expected to improve efficiency, customer service, and overall business operations by providing 24/7 customer service and safe access for the customers through individual usernames and passwords. This comprehensive project offers a detailed look into the planning, execution, and benefits of a modern information system for a furniture business.

Information System Project Management
Name of the Student
Name of the University
Author Note

Introduction, Aim and Expectation of the Project
Baiparri Furnitures, established in 1980 as a
stall started its business with the selling of
sofas, beds and other furniture. With the
technological advancement and increasing
competition in the market the company is planning
to design and implement an information system for
the business.
Aim of this project is to design an online
business information system for the mentioned
furniture company.
The expected result form the planning is to
overcome the problems that the company is facing
at present time.

Issues impacting the Business
•Manual Operations – Manual management of the
transaction record in paper often results into erroneous
record in the sales record (Mbuvi, Namusonge and Arani
2016).
•Market Competition – Online portals for the customers by
other companies made the situation difficult for Baiparri
to sustain in the market (Ezrachi and Stucke 2016).
•Manpower and Customer Service – Manually attending
the customer’s queries makes the unattended ones wait
for a long time which affects the business. Besides hiring
more manpower would result into huge monthly
expenses.

Proposed Idea for the Information System
•Online Market Portal – Online handling of the business. Customers
can sign in using Google, Facebook or mail ID and can view and
purchase the furniture online.
•Online Order Placement System – Lets the customers to see the
details of a particular product and can order the selected product.
•Online Payment System – Payment for the chosen products could be
done by the customers through credit and debit cards.
•Online Customer Service – Customers can place the queries to the
executives for service requirements.
•Cloud Database – Will hold all the records of the company and
customers and the transactions too (Li and Chang 2016).
•Accounting System – Will record the sales and the payments of the
retail stores.

Benefits of the Project
•Saves time, efficient updating of record, and
reduce manpower requirements.
•Benefits in billing and in responding to the
customers and in receiving customer feedback.
•24/7 customer service.
•Safe access for the customers through individual
usernames and passwords (Panesar et al. 2016).
Also benefits the administrative handling of the
system.

Exclusions from the Project
•New system implementation
•Training of the staff members for the new system
•Familiarization of the customers with the usage of the
new online system
•Training of the business owners regarding the usage of
the new online system
•Description of the company standards according to the
new system
•Installation and Updating of the software tools

Tasks to be performed and the Timeline
1.PROJECT PLANNING – 10 days
2.PROJECT INITIATION – 19 days
3.PROJECT EXECUTION – 69 days
4.PROJECT CLOSING – 8 days
Total time that will be taken for the
implementation of the Information System for
Baiparri Furniture is planned to be 106 days.

Scrum-Agile Methodology and the sprints
Scrum-Agile methodology is a kind of operation
which is used to create sprints that are an
interval of time within which some specific set
of tasks are planned to be executed.
The two sprints that are made during the online
platform designing of Baiparri Furniture are:
•Slot 1: Of 15 days for the testing of the entire
platform.
•Slot 2: Of next 5 days to resolve the issues
occurred during the test of the platform and its
functions.

Roles in the Project
Management
•Baljeet Singh – Project Head from
Introduction to Project Approach
•Malkeet Singh – Incident Manager
•Daljeet Singh – Problem Manager

Approaches towards the Implementation
• Adoption of Agile-Scrum Methodology
• Allocation of the project into five phases
• MS Project, tools used in the project
• The project has two sprints

Thank
You!