Information Systems and Network Enterprises: A Canadian Study

This report provides an executive summary and detailed analysis of information systems employed by two Canadian companies: Celestica Inc. and Bell Mobility. Celestica, a multinational electronic manufacturing service provider, and Bell Mobility, a wireless service provider, are examined to understand their distinct approaches to information management. The report delves into the specific information systems used by each company, including Celestica's Labour and Ethics Management system and Bell Mobility's Environmental Management system. The methodology section describes both qualitative and quantitative methods used in data analysis. The report compares these systems, highlighting similarities in legal and workplace concerns. The conclusion emphasizes the critical role of information systems in organizational success. References include various academic sources and company reports.

Running Head: MANAGING NETWORK ENTERPRISES
Managing Network Enterprises
June 7
2018

MANAGING NETWORK ENTERPRISES 1
Executive summary
Information systems of any organization are the key elements in determining the success of
the organization. These information systems may be HR management, Environment
management, Labour and Ethics management, and distribution systems. Information systems
play most critical role for an organization. This report makes an understanding of main
information systems followed by two Canadian companies namely, Celestica Inc. and Bell
Mobility. Former one operates in manufacturing and servicing while later one operates in
electronic retailing and wireless services. Both the companies use different information
systems that can be understood with this report.

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Table of Contents
Introduction................................................................................................................................1
Celestica Inc...............................................................................................................................1
Products of Celestica..............................................................................................................1
Bell Mobility..............................................................................................................................2
Products of Bell Mobility.......................................................................................................2
Methodology description...........................................................................................................3
Information system.....................................................................................................................4
Labour and Ethics management system.................................................................................4
Environmental management system......................................................................................5
Analysis of both the information system...............................................................................6
Legal concern.....................................................................................................................6
Workplace concern.............................................................................................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8

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Introduction
Information systems are the key elements of an organization. In the era or competitive
market organizations are trying to get a competitive advantage in order to survive in the
market (Kaplan, & Maxwell, 2005). Information system is used in different activities
practices within an organization as, management information systems, HR systems, and
Transaction processing systems. Two major companies working in Canada, Bell Mobility and
Celestica, former one is a wireless service provider and later one is a multinational electronic
manufacturing service provide. This report includes a brief description as well as a
comparison of different information systems used in both the organizations. This report on
system information refers to a brief study of systems used by these two Canadian companies
in context of network of hardware and software, these organizations and people working in
are using to collet, filter, and distribute the information.
Celestica Inc.
Celestica Inc. is a multinational electronic manufacturing service providing company.
Company’s headquarter is located in Toronto, Ontario. Company comprises of 33 different
locations in 14 different countries of Europe, America, and Asia. Major business of the
company is to deliver solutions through end-to-end products lifecycle. In addition to the
manufacturing of end products, global services of the company include system assembling,
design and engineering, after-market services, and supply chain services.
Products of Celestica
Whole business of Celestica comprise of different services. Main business of Celestica
comprises of manufacturing end products and providing different services to the companies
around the world. These services Celestica provides are

MANAGING NETWORK ENTERPRISES 4
 Design and engineering,
 Design and manufacturing,
 Precision machining,
 Logistics and fulfilment,
 Supply chain services,
 After-marketing services (Celestica, 2018).
Celestica uses and innovates latest technology to make its products better every time.
Company’s business depends on its communication system.
Bell Mobility
Bell Mobility is a division of Bell Canada providing wireless services based on LTE
and HSPA+ across Canada. In the third quarter of 2017, Bell Mobility and its affiliated get
9.008 million subscribers and listed as second largest carrier of wireless in Canada. Bell
Mobility owns Virgin Mobile Canada and Loblaws a prepaid PC Telecom, both of these
companies operate on the network provided by the Bell Mobility.
Products of Bell Mobility
Bell Mobility, being the largest company of Canada provides its consumers with the
solution of all communication needs for wireless connectivity. Main products of Bell
Mobility are,
 4G LTE wireless
 Bell Internet
 Bell Fibe TV and Bell Satellite TV (national)

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 Bell Home Phone, local and long distance (Ontario, Québec, Atlantic Canada and
Manitoba)
 Broadband communications technology and connectivity solutions including data
hosting and cloud computing
 Bell offers industry-leading wholesale solutions to Canadian and international service
providers
 Conventional, pay and specialty television; national radio; digital media; and out-of-
home advertising (Bell, 2018).
Methodology description
Data analysis method to study and compare information system analysis of any
organization can be classified into two major categories as,
Qualitative methodology
Quantitative methodology
Qualitative method: This method is used to make a quality analysis with authentic
sources and a deep study of the data available to the organization. In this method main focus
of the management is on quality rather than quantity Crane, & Matten, 2016). Sometimes this
method may give best results of the data available but lack of data may cause less preciseness
of the results. Also this method is complex and time consuming.
Quantitative method: This method is adopted when there is a plenty of data available
to the organization and a more precise result is required (Salehi, Rostami, & Mogadam,
2010). In this method data is analysed with less attentiveness compared to that in the previous

MANAGING NETWORK ENTERPRISES 6
method (Laudon, & Laudon, 2011). This makes the results more precise but less descriptive
and also the method is less time consuming compared to qualitative method.
Information system
Information system of an organization is defined as an organised system used to collect,
organize, filter, store, and utilise the information for the development of the organization
(Reed, 2008). In other words it is a network of people and organization used to manage its
information for different purposes (Cella, Yount, Rothrock, Gershon, Cook, Reeve, & Rose,
2007). In terms of academic study it is a reference to the contemporary network of
organization hardware and software used by the people to manage their information (Kaplan,
& Maxwell, 2005). Both the Canadian companies, Celestica and Bell Mobility, selected for
this report use different information systems. Former one uses Labour and Ethics
management system and later one uses Environmental management system.
Labour and Ethics management system
Celestica looks after its employees and ensures that employees of the organization are
treated with respect and dignity. Also company ensures that the employees are provided with
a safe and favourable environment to work with high efficiency. To ensure all this, company
has developed this Labour and Ethics Management system. Main motive of this system
design is to ensure the compliances of rights with applicable laws, regulations, and customer
requirements. These customer requirements compliances are related to the company
operations and its products. For this assurance company collect the required data from
Celestica’s Business Conduct Governance Policy (BCG) and Electronics Industry Citizenship
Coalition (EICC) the code of conduct (Celestics, 2015). This management of the company
includes the following elements

MANAGING NETWORK ENTERPRISES 7
Company commitment
Legal and customer requirements
Risk assessment and management
Training
Corrective action process
Environmental management system
This is an integrated tool of the company that identifies various problems or
opportunities, mitigates risks, and also ensures a continuous enhancement of the company
performance (Wangpipatwong, Chutimaskul, & Papasratorn, 2005). Legal monitoring is also
an integral part of the system. This system revises and approves annually. In this plan details
are discussed as the environmental activities to be undertaken by the organization and its
subsidiaries (Melville, 2010). This environmental management system of the company
defines a set of programmes mitigating all the environmental issues of the organization. This
system also defines objectives for each activity to ensure its achievement of meeting its goal
(BCE, 2016). Other control point made by the company to ensure the effectiveness of the
management system and its programmes are as following
Legal and GAP analysis
Risk evaluation to evaluate the performance of the system
Internal and external audits
Implementation approach of Celestica for this management system includes following
sequence
Company sets its objectives and targets in the first quarter of every year.

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Development of different measurements to monitor and improve the performance of the
system
Develop an effective action plan for the implementation of the system
Execution of the plan as per its innovative design
This action plan designing requires a lot of data related to the previous system plans
and other information influencing the output of the system. This data collection and analysis
is the primary stage of this system. At this stages data is collected from all the business units
of the organization and then as a result of this analysis this new system for every year is
designed.
Analysis of both the information system
Both the Labour and Ethics environment system and Environment management system
are similar in to in some context up-to a significant extend. Organizations use these systems
have similarities in following aspects
Legal concern
In terms of legal measurement of the systems both the systems take legal advices from
the legal advised of the organization or sometimes from an external source too if needed
(Peffers, Tuunanen, Rothenberger, & Chatterjee, 2007). This makes both the systems legally
valid and also shows the organization’s concern for the right things to be done along
complying with the preservation of rights of people working for the organization.
Workplace concern
Both the systems are concern for the workplace environment equally. Labour and ethics
system as well as the environment management system are used to make a better workplace

MANAGING NETWORK ENTERPRISES 9
environment to show their concern for their employees (Pirot, Jadoul, Roscam, O'connell, &
McDermott, 2005). This concern for the employees ultimately enhances the productivity of
the organization.
Conclusion
The above report concludes that information systems are very important for any
organization and these are systems are the most integral part of an organization in making it
successful. Information systems, Labour and Ethics management and Environment
management, are used by Celestica Inc. and Bell Mobility respectively are most beneficial
tools of the organizations. Both the systems are different but have some similarities too.
These similarities are in terms of employee benefits that ensure the employee satisfaction and
also enhance the productivity of the organization.

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References
BCE. (2016). Bell Canada Environmental Management System. Retrieved from:
http://www.bce.ca/responsibility/corporate-responsibility/2016-cr-report/2017-bell-
environmental-management-system.pdf
Bell. (2018). Bell Enterprises. Retrieved from:
https://business.bell.ca/shop/Enterprise#EXT=BellRef_Consumer_FedNav_ENT_0119
2018_TF
Celestica. (2018). Manufacturing Services. Retrieved from: https://www.celestica.com/our-
expertise/services/manufacturing-services
Celestics. (2015). Sustainability at Celestica. Retrieved from:
https://www.celestica.com/uploadedFiles/Site/About_Us/Sustainability/
Sustainability_Overview/2015%20Sustainability%20Report%20Final.pdf
Cella, D., Yount, S., Rothrock, N., Gershon, R., Cook, K., Reeve, B. & Rose, M. (2007). The
Patient-Reported Outcomes Measurement Information System (PROMIS): progress of
an NIH Roadmap cooperative group during its first two years. Medical care, 45(5
Suppl 1), S3.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford: Oxford University Press.
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence.
Upper Saddle River, NJ: pearson.

MANAGING NETWORK ENTERPRISES 11
Kaplan, B., & Maxwell, J. A. (2005). Qualitative research methods for evaluating computer
information systems. In Evaluating the organizational impact of healthcare information
systems (pp. 30-55). New York, NY: Springer.
Laudon, K. C., & Laudon, J. P. (2011). Essentials of management information systems. Upper
Saddle River: Pearson.
Melville, N. P. (2010). Information systems innovation for environmental sustainability. MIS
quarterly, 34(1), 1-21.
Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A design science
research methodology for information systems research. Journal of management
information systems, 24(3), 45-77.
Pirot, J., Jadoul, M., Roscam, R. J., O'connell, P. J., & McDermott, T. C. (2005). U.S. Patent
No. 6,856,676. Washington, DC: U.S. Patent and Trademark Office.
Reed, M. S. (2008). Stakeholder participation for environmental management: a literature
review. Biological conservation, 141(10), 2417-2431.
Salehi, M., Rostami, V., & Mogadam, A. (2010). Usefulness of accounting information
system in emerging economy: Empirical evidence of Iran. International Journal of
Economics and Finance, 2(2), 186.
Wangpipatwong, S., Chutimaskul, W., & Papasratorn, B. (2005). Factors influencing the
adoption of Thai eGovernment websites: information quality and system quality
approach. In Proceedings of the Fourth International Conference on eBusiness (pp. 19-
20).