Information Systems in Flipkart: Needs, Trends, and Suitability

This report evaluates the information systems (IS) used by Flipkart, focusing on the information needs of various functional areas such as finance, human resources, stock control, sales, marketing, and customer service. It describes different types of information systems, including decision support systems, management information systems, and transactional processing systems, and investigates current trends in using IS applications to solve business problems. The report also evaluates the suitability of these systems for different functional areas within Flipkart, emphasizing how IS aids in decision-making, operational excellence, and customer intimacy. Furthermore, it discusses the role of IS in creating globalization opportunities and achieving competitive advantages. The analysis includes the use of information systems to generate accurate and useful information for problem-solving and evaluates alternative methods for addressing challenges within the organization, highlighting the importance of IS in enhancing overall business performance.

Information System
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Table of Contents
Introduction......................................................................................................................................1
LO1..................................................................................................................................................2
P1.1 Evaluate the information needs of the different functional areas of an organisation..........2
LO2..................................................................................................................................................5
P2.1 Describe different types of Information Systems................................................................5
P2.2 Investigate the current trends in using Information Systems applications to solve business
problems......................................................................................................................................7
P2.3 Evaluate the suitability of Information Systems for different functional areas of an
organisation..................................................................................................................................9
Lo3.................................................................................................................................................12
P 3.1 Use an information system to generate valid, accurate and useful information for a given
problem......................................................................................................................................12
P3.2 Evaluate alternative methods of solving the problem.......................................................15
Conclusion.....................................................................................................................................16
Reference.......................................................................................................................................17
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LIST OF FIGURES
Figure 1: Functional areas of IS.......................................................................................................9
Figure 2: Managmeent information...............................................................................................12
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Introduction
The project is evaluated on the information system of the Flipkart organisation and its
importance in the research. The main segment of the IS was that it perform the various
managerial function for each department and identify the operational activities to server
employees. Under this project we have analysis the area of globalisation and its specification for
the functioning of the management activities by the IS managers. The various aspects are used
in the below project to identify the requirement of the Flipkart organisation. This project has
provided the techniques and tools that can be used in the organisation for growth.
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LO1
P1.1 Evaluate the information needs of the different functional areas of an organisation
The functional area of the organisation is different as the it is consider on the work and
operational activities. The various functions that are performed by the Flipkart organisation are
given below:
Finance: The management of the activities that are related to the monitoring of the cash flow
and managing the financial conduct. It is directly affect the economical condition as it deals with
the investment, creation and management of the money.
Accounts: The management of the money related functional activities of the Flipkart
organisation are done by the account department. The transactional activities such as
maintaining balance sheet, financial statements or the working that are related to the employees.
Human Resource: The management that are related to the employee performance and activities
are comes under the human resource. The main purpose of the human resource is to manage the
staff by communicating, hiring the expert and skilled candidate for the Flipkart organisation.
Stock Control: The management process that help to ensure maintenance of the stock control by
the Flipkart organisation. The stock control applied as per the demand of the customer otherwise
in case of the urgent requirement of the customer (Cockcroft, 2016).
Sales: The facts that are related to the sales, purchase and distribution of the good and service are
consider in the sales department. The sale of the product provide the generation of the profit in
the organisation.
Marketing: The promotion of the product on which the Flipkart organisation deal with are comes
under the marketing department. The activities that are performed in the organisation are creating
the new brand name, advertisement and competition analysis among the market.
Research and development: under this department the research is done on the product so the in
case of the unsatisfactory product the management can make change in the product. The
innovations of the product are considered by the researcher so that the product can be developed.
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Production: The production management refer to the production of the good and services in
which the flipchart deals with.
Distribution: The process of distributing the goods in the market is done by the distribution
management. It involve the activities that are related to the selling the good to the client and
suppliers.
Customer Services: The services that are provided for the satisfaction of the customer is
consider in the customer services.
Administration: The most important management department under which the all the
departmental activities and performance are consider by the administrator department.
Information Needed: The information which is needed for the requirement of the functional
area in the Flipkart organisation is given below:
Requirement Analysis: It is considered on the basis of the demand and reviews that are judges by
the stakeholder of the organisation it involve the two factors for the requirement analysis.
 Strategic the proper procedure that has to implement.
 Operation activities that are perform by the Flipkart organisation.
Data Requirement: The data that are actually required by the Flipkart organisation is indulge in
the data requirement few of the functions that are performed are given below:
 Input requirement is the process under which the inputs data are consider.
 Output requirement refer to the final stage of the completion of the data.
 Processing is the in between process of the input and output data requirement
(Rajaraman, 2018).
Information distribution requirement: The distribution of the information that are done by
the Flipkart organisation for the further requirements. The information transferring process is
important for the enhancement of the communication:
 Locations refer to the bifunctional requirement as it refers to the different thought along
with the area.
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 Department: The different department has the different functional performance so the
requirement is also different.
 Individual: The demand of the stakeholder are different and not fixed so it refer to the
individual requirement.
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LO2
P2.1 Describe different types of Information Systems
The Flipkart perform the different type of information system that is given below:
 Decision making support: The better decisions are taken for the growth of the
organisation and the decisions are taken by the top level of authority.
 Management information system: The information is related to management are
considering in the management information system. It helps in the conversion of the data
for the accessibility of the management.
 Executive information system: It involves the strategic information for the management
of the organisational activities. Under this information system the top level of the author
is responsible for the management functioning.
 Office information system: The functional activities that are performed for the
calculation of the Flipkart organisation. It was represented in the form of the presentation,
management of files, spreadsheet etc (Gallier et.al 2014).
 Transactional Processing system: The activities that are related to the controlling and
processing of the transactional information are considered into this processing system.
 Experts system: The experts are assigned for the knowledge and experience so that the
Flipkart organisation can get the benefit from the expert in terms of the knowledge.
 Integrated information system: The term integrated refer to the system that are merged
and providing the information according to the requirement.
 Business information system: This type of information are performed for the
management of the managerial activities such human resource, marketing and operational
management etc.
 Enterprises System: The improvement of the facilities that are process in the management
of the Flipkart organisation and help in the improvement of the management activities.
 Enterprises resource planning: The process under which the management of the software
and organisation need to be managed.
 Data warehouse system: It refer to the storage of the data it depends on the basis of the
requirement of the resources.
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Information distribution requirements: The distributions of the information are done in the
Flipkart organisation which is based on the requirement of the individual. The three factors that
are used in the information distribution are location, department and individual.
Information system Vs Information technology: The IS is the set of related data that are used
for the business requirement such as equipment, authorised person and processing of the data in
the management of the Flipkart. The IT helps in the support of the computing activities that are
generally performed by the individual.
Expanding role of information system: The roles that are performed in the information system
are given below:
 Reducing the cost
 Increase or improvement of the productivity.
 Improving the ERP system and global platform.
 High skill employees.
Information system development: The involvement of the IS in the Flipkart organisation will
help in the management of the functional activities that is performed by the expertise. The
technical staff preferred in the organisation for the systematic running.
IS as discipline: The IS used various methodologies for the new implementation approaches and
tools in the organisation so that the performance cannot be affected (Stair and Reynolds 2017).
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P2.2 Investigate the current trends in using Information Systems applications to solve business
problems
The types of information system application perform the different functioning in the business
organisation along with the specific functioning.
 Management information system: The MIS consistently refer to the interaction between
the computer and customer. It help in the taking the decision that are relevant of the
organisation and analysis the situation (Land, 2018).
 Decision support system: The DIS is the refer to the management of the high level of the
authorities in the business requirement. It actually provides the support in the
management of the system so that it can perform its function in the systematic way.
 Executive support system: The executive system is used for the availabilities and
possibilities of the individual requirement. This type of system is used for the resolving
of the problem from the expert as it required the knowledge based system individuals.
Relationship of system to one another: The above information systems are interrelated in the
Flipkart organisation. In the decision taking of the management the MIS connect with DSS to get
the relevant decision with the help of the ESS (Walsham, 2018).
Current trends in using Information Systems applications to solve business problems: The
techniques that are used for the solving of the business problem with the help of the information
system are given below:
Automatic data collection: The data collections include the various gathering of the
information for the analysis of the data.
Information analysis automation: For the analysis of the automation information it has
been identified for the development of data analysis.
Integration through the cross functions: The access of the multiple system help in the
functioning of the information system. As the integration refer to the connection between
one or more computer.
Creating globalization opportunities: The accessing of the information system in the global
area of the system provides the growth and development to the organisation. Apart from the
functioning on the service it also provide the support to the effective, opinions, high success etc.
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The purpose of the globalisation is not only to create the growth but also innovate the existing
requirement and take the opportunities as a challenge.
Operational Excellence: The Flipkart is one of the most growing organisations by involving the
strategies and planning the proper processing. The operation that are managers by the IS will
help in the considering of the information gathering for instance storing, retailing, distributing
etc.
Customer and supplier intimacy: The Flipkart provide the supplier service to the customer
this is because so that they product and safely reach the customer. The products are tracked until
the product is delivering to the customer so that they can identify the product location (Stair and
Reynolds 2017).
Competitive advantages: The market has the competition of the business and it varies as change
in the environmental, social, economical changes. The competitive advantage is important as
through this we can identify the situation or market requirement it also help in the growth of the
organisation.
Business process and information system: It includes the network services for the business
processing the basic requirement of the Flipkart organisation are given below:
 Internet is the connection through which the people are connected, search the requirement
and it help in the completion of the task easily.
 Extranet is the connection by which the multiple connections are access.
 Intranet is the networks that helps in the connection with the people and get the
communication (Boddy et.al 2018).
 Network is the core communication to connect the people with the help of the type
network such as LAN local area network, WAN wide area network, MAN metropolitan
area network.
 E government system: This is government systems that are usually access through the
internet.
 World Wide Web it is access of internet connection in the global.
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P2.3 Evaluate the suitability of Information Systems for different functional areas of an
organisation
The applicants that are used by the information system for the suitability of the different
functional areas of the organisation are given below:
Figure 1: Functional areas of IS
(Source: Self created)
Production: The production refers to the product and service manufacturing in the particular
area of the organisation. The production varies from the product to product this is because every
production department is different.
Sales/Marketing: The sales and marketing department refer to the distributing the product and
service to the interested area. The marketing help the organisation to develop the promotion of
the product and increase the growth (Whittington, 2014).
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Production Sale/ marketing Financial/accounting Human Resource