Information Technology and Business Performance Analysis

This report provides a comprehensive overview of the role of Information Technology (IT) in business, using Tesco as a case study. It explores how IT contributes to business success and addresses ethical and social issues that arise. The report delves into various networking technologies like LAN, WAN, MAN, and WLAN, highlighting their significance. It also examines the importance of intranet and internet within a business context and outlines the different stages of the system development life cycle. The analysis includes the impact of IT on decision-making, marketing, sales, and overall business growth, emphasizing the need for data security and ethical considerations. This report is a valuable resource for understanding IT's multifaceted impact on business operations and strategic development.

Introduction to
Information technology

EXECUTIVE SUMMARY
This following report is all about the information technology and its application within
the business as it is more important to get gain more success and to get survive in the market for
the longer period of time. Information technology will reduces the time limit by saving the cost,
effort, money and bring more efficient outcomes by which the productivity will get increased.
This report includes the role of IT, ethical and social issues, types of networking technologies,
importance of intranet and internet and different stage of system development life cycle.

Table of Contents
Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
Discuss the role of IT in the success or failure of a business.................................................1
Find ethical and social issues that pertain to running businesses...........................................3
Identify and differentiate between different types of networking technologies.....................4
Discuss the importance of Intranet and Internet in your business..........................................6
List and explain the different stage of system development life cycle...................................7
ANALYSIS AND DISCUSSION...................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The information technology is the study of the system that is more basic includes the
telecommunication and the computers to get store, retrieve or sending the relative information
from one person to other. It is basically the usage of the computers, networks, storage,
infrastructure, and the rest physical devices as well to get process, create, store, secure and also
get exchanged from the different form of electronic data. It has been used as the commercial
purpose too and encompasses the computer technology and telephony as well (Aasheim, 2019).
It is more typically used as the within the business operation so as to opposed the personal
technologies and a subset of the information and communication technology. This report is based
on the Tesco that is the British retail company of groceries and merchandiser and gets
established in the year 1919 by Jack Cohen and having the headquartered in Welwyn Garden
City, Hertfordshire UK. This report includes the role of IT in the failure and the success of the
business and the ethical as well as social issues that pertain to run the company. In addition to
this report includes different types of the networking technologies and the importance of the
internet and intranet with the different stages of the system development life cycle.
LITERATURE REVIEW
Discuss the role of IT in the success or failure of a business
According to the viewpoint of Abid Afzal. B, 2020, an information technology is more
important for the business and has played vital role as well provides a lot of opportunity to get
analyse the relevant data and information and then business must get plan the different strategy
accordingly. It provides a lot of tools and techniques to the company by which the complex
situation gets solved and the scalability of the business will get developed that imparts more
growth and development in future. The IT will bring more success within the business as it
induces more innovation and creativeness that improvised the working nature and behaviour of
the business (Insana, 2019). As per the recent trend or advancement of IT as like online
shopping, cloud computing, digital communication, social networking, online shopping and
many others as well. Tesco get maintain long term durability with the support of IT with the
business by which the target get achieved within the certain period of time. IT will bring the
optimised outcomes as like systematic management, real time monitoring, business planning,
consumer support, efficacious marketing, global sales etc. IT usage will bring more accurate
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outcomes and with that the company get more support and with this the larger market share will
get maintain with that in parallel more opportunity also get developed by which business will
came over from different complex situation with more easiness. There is some success role of IT
within the Tesco that is as defined below as: Decision making: In this right decision have been taken by the business by maintain
adequate accuracy and with more speed by which the company will faced more growth
and effectual development. All the businesses that are successful have gone through with
the comprehensive market research by online survey, blogs, forums, group discussion
from World Wide Web etc thus the management of the company will make right
decisions (Kaddoura, 2020). Thus Tesco must have uses the Google and the Microsoft
CRM dynamics to extract the information that has direct impact on the success of
business.
 Marketing and business growth: Marketing is the heart of the all the companies and with
this they have target the larger audience and after that compare it with the recent trends
and the requirement. In this the modern approach as digital marketing will get used by the
Tesco and from there have promoted their products and services at larger scale. IT will
also support get perform marketing as like from search engines, emails, pay per click,
smart phones advertisement and others too. Provides growth and success: According to the recent trends the success rate of the
business will get directly depends upon the usage of the IT within the company. Thus in
this the company will perform the marketing by analysing the market trends. In this
Tesco have uses the latest technologies to get achieve more profit and sales. Tesco get
sales the groceries and the merchandiser thus they have main focus to get in contact with
more and more people. Thus they have try to circular more information in the market
about their product and services and get benefits from aggressive competition.
 Enhance sale: The sale of the business will get developed by using the IT services within
the business and in this Tesco have extend cognizance within the market that is related to
the diverse services that get served by the business (Koch, 2018). In this Tesco always
get tried to satisfy the need and want of the customers and have provide the relative
services to customers and it helps to make sustainability inside the business.
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Tesco have measure more success by using these all roles of IT by which more easiness and
flexibility will get induced within the business.
Find ethical and social issues that pertain to running businesses
As per the viewpoint of Mike McLeod, 2019, information technology is more helpful for
the business and that will induce more clarity and flexibility within the business. The usage of
the IT in the Tesco will face a lot of issues that are related to the ethics and the social norms. In
this the company must have tries to get solved the different issues in timely manner as it has the
negative impact on the working performance of the company (Kuang, 2018). Ethical issues are
merely get defines the inequality in the wages, sexual harassment, accommodating diversity,
racial discrimination and many others as well. In this Tesco have worked and provide more clear
surround to the employee by which all the different complexities will get removed thus the
employee have feel more comfort and flexible. On the other hand, social issues are more related
to the safety and security of employees, individual rights, protection, social responsibilities,
equality of opportunity etc. There are some of the social and ethical issues that pertain the
running of the Tesco and as defined as:
Ethical issues: It is the issues that get related to the satisfactory level to all the employees
and the customers. There are some of ethical issues that are generated by the Tesco with support
of IT and are as follows as: Contravene of privacy: It is more important for the Tesco to get use the different IT
inside the business and it provide the supreme platform that get helps the business to
supply more awareness within the market. As Tesco is the largest retailer and have
manage the business at different places by using the IT. In this Tesco must have ensure
that all the information must not have breach as there is more risk while managing the
different information by which the data must get safe and secure. In this the higher level
authority must have ensure that the data of the customers must be more confidential and
only uses as per requirement.
 Exploit alongside public interest: It is more relatable as with this all the data will lost
according to the IT usage of the business. Tesco must have prohibits the data with more
appropriateness and keep it more secured by which it is easy for the employee, staff,
customers etc. In the Tesco make the copy of relative data of the customer by which if
some copy missed then get used the other one (Lee, 2018).
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Social issues: These are the issues that are more related to the society and their belief and
furthermore explained below as: Identify theft: It is more unusual issue and get generated as from the market in which the
agent takes the name of the company and try to collect the data from customer and then
further misuse that information. In this Tesco must have identifies these people and
beware the customer from these issues and try to make healthy relationship with the
customer and with the employee as well.
 Hacking: It is the issue in which the personal data of an individual will get used as
unauthorised manner by some hackers (Lloyd, 2020). In this Tesco make sure that their
detail must remain more secured and have the new software handlers department those
are specialist in IT that work to prevent the data from the hackers.
Identify and differentiate between different types of networking technologies
According to the viewpoint of Stephane Bourgeois, 2016, the networking technologies
includes the different technique that support the company while enlarge the business network.
The networking technologies help to connect the several areas by which Tesco make control on
each activity and get perform the function on larger scale. The IT department of the Tesco uses
the wireless network while managing and controlling the data and there are some different type
of networking technologies that are as described below as:
Local area networks: It is the network that get used within the certain geographical areas
that is more approximate of the range of about 2 miles and with this Tesco and by this they have
better connection with the operators of their office and building. The LAN have worked with the
speed of the 10,100 or 1000 MBPS by which the smaller area get covers with more effectiveness
and also used to connect the different computers by which the data will keep safe and get
transferred as per the need.
Wide area networks: The WAN is more complex as compared to the LANs and in this
the company get connect their server of longer distance and that get managed or operate with the
help of remotes (Long, 2018). In this Tesco get control the different services of the business and
manage all the operators by themselves as like the internet services.
Metropolitan area networks: It is the network that is generously proportioned as
compared to the LAN but quite less as compared to the WAN. It is the network that is most
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probably get used in the certain geographical location for example in some city, town and get
used by the people that take ownership and it might be the single person or the group of people.
Wireless local area networks: The WLAN is the network which is used in terms of
wireless network technologies like Wi-Fi and there is no need to get connects it with the cables
or connector as like the other networks.
Basis Local Area Network
(LAN)
Metropolitan Area
Network (MAN)
Wide Area Network
(WAN)
What it is It is the network that is
used in the computers
that are connected in
the office or at same
building (Ptitsyna,
2019).
It is the network that is
quite larger and has
connected the different
companies that are of
similar geographical
network.
It is the networks that is
quite larger as compared to
LAN and have connect the
two local area network of
the certain geographical
region.
Distance
covered
The LAN will cover
approximate 200
meters.
As it has wider
connectivity thus get
connect with the range of
around100-200
kilometres.
It will connect with the
range of 1000 kilometres.
Speed The speed of LAN is
more and has provided
additional accurate
speed of 10,100 and
1000 MBPS
approximately.
The speed of MAN is
around 100 MBPS.
The WAN will work with
the speed of 1.5 MBPS and
connect wider network.
Technologies
used
The LAN will uses in
the optical fibre cables,
twisted cables and
many others as well.
It is the network that gets
used as the fibre cables
and the twisted cables too.
It is the network that uses
the twisted pair, coaxial
cable, wireless etc.
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Discuss the importance of Intranet and Internet in your business
As per the viewpoint of Ian Linton, 2017, the internet and intranet is the widely used tool
that could be used by the IT department of the business (Rajaraman, 2018). The internet will get
used by the business by which they provide the adequate platform to the employee by which they
could furthermore use it as the search engine to get collect some related information. Whereas,
intranet provide more support to the business that get supply the secured liberty and ensure that
the information of the customer will remain safe by the company.
Internet is the network that provide similar platform and speed to all the by which all the
individual will get use it as per their need and try to collect the certain information to make more
clarity about some topic. It is basically the search engine through which the people get find
anything as per their requirement.
Importance of internet: There are some importances of the internet with the Tesco and
that is as described below as:
 Research: It is more usual importance of the internet and with this all the employee of
Tesco will get search any of the information that is needed to get collected while
completing the task with more perfection. It might includes the information about the
competitors as like ASDA, Marks and Spencer and their strategy by which Tesco make
some unique policy that provide profitable aspect to the customers. In this also get collect
the online feedback of the customer and resolve them as soon as possible (Campbell,
2018).
 Communication: It is more important within the Tesco as internet have developed the
effective relationship with the customers by making continuous communication with
them. In this Tesco also uses the audio and video calling and also gave SMSs as well by
which business must extant their working scale.
Intranet it is the network that is private and local and get used by the businesses while
making interrelation with the different operation that get performed within the business. The
intranet must used as sharing of resources, communication between the employees, data storage
etc.
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Importance of Intranet: There are some importances of intranet and get play an important
role within the Tesco and as defined below as: Resource sharing: Tesco get used this to get share and transmits the different
information in between the company by which the secured information must remain safer
and with the effectual relationship will get maintain in between the employees.
 Enhanced internal communication: It is also being more important with the business
and with this the better interaction in between the employee will get extended by which
the problem will solve with more perfection (Stover, 2019). It is more related to the
mails, call by which Tesco have make efficient relation with customers.
List and explain the different stage of system development life cycle.
According to the viewpoint of the Motea Alwan, 2020, the system development life cycle
defines the overall process that is performed inside the business. It has been divided into the
different segments to maintain better supply of work and their stages are as defined below as:
(Source: What is System development life cycle?, 2019)
Planning: It is the initial stage of the system development life cycle and also be more
important as well in which the research and development department of the Tesco will get
analysed the different factor that has affect the performance and productivity of the business. It is
the method that is used when the businesses have tried to innovate or get launch new product and
services in the market (Taherdoost, 2018). The manager of Tesco must have performed this to
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make sufficient strategy and policies by which they could take more advantage as from the
competitive market. The R&D of Tesco work to analyse the strength and weakness of the
company by which effective strategy will get develop by which more success and development
get measured in timely manner.
Analysing: It is the second stage in which the higher level authority of the Tesco will
takes the responsibility and by with that analyse the overall situation of the company and induce
the better implementation by which more profit will get gained in systematic manner. The higher
management have provided the direction to the business and provide the targets that get
accomplished within the certain period of time.
System design: It is the stage in which the structure or the new design will get developed
under which the Tesco will expand their network and produce more opportunity by which the
systematic development has been measured (Weiss, 2018). The executive of Tesco ensure that as
from the system development cycle the new and standardised target get set by which all the
information about the diverse function that is worked in the business will get noticed.
Implementation: In this the next stage in which the IT department of Tesco takes the
responsibility and manage the technology up-gradation and reduces the complexity and error
from the business.
Support/ maintenance: It is the last stage in which the other department will manage the
diverse function and make available the changes with the help of software in timely duration.
ANALYSIS AND DISCUSSION
Information technology (IT) is more helpful for Tesco as it help to get store and process
the different information in between the employee and have uses the different system of the
networking. In relation to the Tesco the information technology is more important as it brings
more clarity and accuracy within the business by which the sales and profit will get more
enhanced. The IT will also help to make effective decision making by analysing the different
aspects of the market and its trends (Bannon, 2018). There are some of the system that get used
within the business in order to get manage the several information and thus the management of
the Tesco will make it more suitable within the business by which more effective outcomes get
achieved. There are some different networking technologies that get used by the IT department
of Tesco by which they get induce more reliability and get connect the network with different
devices. In this Tesco mostly have used LAN networking and with that try to make strong
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connectivity. In addition to this the manager of the Tesco must try to analyse the different issues
that get generated on random basis and affect the flow of information within the business. Tesco
have used both internet and intranet in order to make sufficient connection in between the
employee that are working in the business or with those as well who have working outer side of
the company.
CONCLUSION
It has been concluded by the above report that IT and its role is more impactful more the
success and development of the business and with that have provide more safety to the company
under which builds strong communication, data base management and other form also get
affected. In addition to this there are some social and ethical issue that resist the performance of
the business and with that there is some importance of the internet and intranet that improvised
the performance of the business. Along with this, the different stages of system development.
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REFERENCES
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Information Technology Utilization. In The 1st Workshop on Multimedia Education,
Learning, Assessment and its Implementation in Game and Gamification in conjunction
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ONLINE
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Linton, L., 2017. Business uses of the internet, intranet and extranets. [Online] Available
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