This report provides an overview of the role of information technology (IT) in business, examining the different types of computers used by organizations, including supercomputers, mainframe computers, and mini-computers, and their respective applications. It highlights the importance of the internet for businesses, detailing how it facilitates data management, marketing efforts, e-commerce, recruitment, and stakeholder engagement. The report also discusses the significance of the internet for individuals, focusing on information access, financial transactions, connectivity, and entertainment. Furthermore, it explores the use of social media for business stakeholder engagement, emphasizing how businesses can leverage social media to share information, identify stakeholder needs, build relationships, target communications, aid in decision-making, gather feedback, and improve organizational learning. The conclusion emphasizes the transformative impact of IT on business operations and the need for organizations to embrace IT to gain a competitive advantage.
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