Research Report on Impact of IT on M&S: Analysis and Findings

This report examines the impact of Information Technology on M&S (Marks & Spencer), focusing on productivity and performance. The research utilizes a deductive approach and quantitative methods, including questionnaires, to analyze the effects of IT implementation. Key findings highlight the benefits of IT in resolving business issues and streamlining operations, while also identifying challenges such as cybersecurity, costs, and system integration. The report underscores the importance of literature review in the research process and provides insights into the skills developed during the study, such as time management and problem-solving. This research provides a comprehensive overview of the role of IT in the M&S context.

Reflection for B28707

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REFLECTION ................................................................................................................................1

REFLECTION
I feel happy and delighted to research on the topic that is “To identify impact of
implementing information technology on productivity along with performance of M&S”.
Through this, I have improved my research skills that are potentials for searching, locating,
extracting, organising, evaluating along with presenting information which is suitable with the
topic. Earlier, I was lacking some skills that are time management, attention to details,
communicating results and problem solving. However, after the research, all these skills are
improved. From the research topic, I have learnt that information technology includes study,
development, design along with support to management through computer based information
system. To undertake research activities, literature review is essential as I believe that it helps in
summarising study that rely on past investigation. To achieve research aims and objective,
literature review is significant. I have analysed that implementing information technology helps
managers of M&S to resolve issues and smoothly run business activities. Key challenges that are
faced by professionals of M&S at the time of implementing information technology are
cybersecurity, networking theft, high cost and integration of systems. For the research, I have
opted deductive research approch as it is emphasis on evaluating information through developing
effective hypothesis and transmitting data into observation test for acceptance of results.
Moreover, quantitative method is chosen for choice of data as it deals with numerical data for
drawing reliable results for the research. I have collected some information through primary
source in which I use of questionnaire approach have helped me to contact with respondents and
gather reliable together with accurate answers for my research.
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