Analysis of Information Technology in Sainsbury's Company

This report provides an overview of information technology (IT), focusing on its application within Sainsbury's. It begins with an abstract and table of contents, followed by an introduction to IT and its significance in business. The main body classifies computer systems (supercomputers, mainframes, minicomputers, and personal computers), explores ethical and social issues (personal privacy, harmful actions, and piracy), and analyzes the impact of the internet and intranet on businesses. The report also discusses the role of IT in improving communication and overcoming cultural barriers. The report then concludes by summarizing the key findings and providing references.

Introduction To Information Technology

ABSTRACT
Information technology is refer to system which is used for storing, retrieving as well as for
sending the information. This technology is based on the use of computer systems. This
technology is use in businesses for increasing their productivity and efficiency. There are many
types of software are available which are used in business. Each or every software have some
unique characteristics which are used in business benefits. There are several social and ethical
issues which confronting the businesses. Also threatening the organisation reputation and their
goodwill. Due to this, the organisation must engage in adopting the ethical and social practises.
The information and communication technology help in the organisation to communicate easily
or effectively. Along with that, the report includes the information about the internet or intranet.

Table of Content.
ABSTRACT.....................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Classification of computer systematic.........................................................................................1
Ethical and Social issues which are increasing in digital world..................................................3
Impact of Intranet and Internet on business entities....................................................................4
Role of Information Technology ................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
The information technology is refers to a computer based technology network which is
used in protecting the data or information. This technology also ensure the efficiency and
security to the business as well as help in growing or managing the business. This also help the
workers troubleshoot issues with mobile or computer. With the help of computer or any physical
device the technology is used for exchanging all sort digital or electronic information. This help
in generating the information along with protecting, saving or in data processing. The demand
for IT expert is increasing, it provide the wide range of carrier opportunities for the people. The
information technology development is based on the telecommunications along with the
computer technology. This technology is beneficial for development of individual purpose or for
entertainment purpose. This project is made in a context of Sainsbury's company. The
Sainsbury's company is founded by John Sainsbury and it is one of the second largest retail
organisation. London is the headquarter of the company. This organisation has their business all
over the world and are divided into three major divisions. The divisions of the organisation are
Sainsbury's supermarkets, Sainsbury's Argos as well as Bank. The project report give
explaination about the types of computer used in the organisation. The report address about the
ethical or social issues face an organisation. The report also outline that ICT enables the
businesses to be more effective and efficient in order to responding the customer needs and
satisfaction. The project report also highlight the influence of intranet and internet on the
organisation. As well as discuss the role of information technology.
MAIN BODY
Classification of computer systematic
Technology is a kind of tool which is used in the business organisation or can be used to
promote the business organisation for their success or growth. There are many different types of
computer which are use in the business organisation such as supercomputer, mainframes
computer, minicomputer or personal computer. Some of the computer are mentioned below:
 Supercomputer- This computer system is the fastest and powerful system. It is one of
the expensive type of computer which are used for data processing. There size and
storage capacity are also very huge. It is design in such a way that it can process a large
1

amounts of data with high productivity in a very short period of time. This system is
specially made for the purpose to perform the multi-specific work or task. For multi-
specific task, this system need many CPUs in parallel order. Therefore this system is
termed as multiprocessing or parallel processing. The design of supercomputer is very
complicated such as it is combining the computers with different architectures. The each
part of the system is responsible for performing the different specific task. The example
of different task are structuring and solving the complex problem. The main use of
supercomputer in the business organisation is that it can store large amount of data. This
system is mainly used for cloud-based company such as google (Kwet., 2019).
 Mainframes Computer- It is a large as well as expensive computer which have
capability to support hundreds or thousands of users work simultaneously. The main
difference of these computer such as in supercomputer or in mainframes computers are
that the supercomputer channels all its power into the executing a program in order to do
fast as possible. While the mainframes computer channel its power in order to execute
many programmes at the same time. As mainframes support more programmes
simultaneous so mainframes computer is more powerful than the supercomputer. The
mainframes computer is mainly used in the institution, research, healthcare, libraries, in
large businesses, stock brokerage firms. Where as the mainframes computer is used for
the task which are related to census taking, industry and consumer statistics, transaction
processing as well as in e-business and e-commerce.
 Minicomputer- It is a multiprocessing system which is capable of supporting up to 200
users. Minicomputer is one of the type of computer which is used in engineering
application, in desktop publishing, in software's development or in many other types of
applications. The minicomputer workstation have large as well as high resolution
graphics screen. It has large amount of RAM and it built in a network support. However,
it is mid-range computer which is intermediate in size, speed, storage capacity as well as
in power in comparison of mainframe and microcomputer. It is used in small
organisations (Kaushik and Guleria., 2020).
 Personal Computer- It is a small computer which is designed in order to use by a single
user at a time. For central processing this computer or microcomputer use a single chip.
The business organisation use personal computers for word processing, accounting,
2

desktop publishing or for running the spreadsheet as well as in database management
application. There are many types of personal computers such as desktop computer,
laptop computer, smartphone or tablet.
 Desktop Computer- It is a type of personal computer which is designed to stay at one
place or location or fit under the desk. This desktop computer contain mouse, keyboard,
central processing unit.
 Laptop computer- This personal computer is portable computer. It is small enough to
rest or carry on the user's lap or in small bag. It can be powered by the battery. Their
screen can be flip or its keyboard are in touchpad.
 Smartphone- This personal computer are very much in use as it is easy to carry. It
performs many function of a personal computer (Riikkinen and et.al., 2018).
Ethical and Social issues which are increasing in digital world
In order to change the business model, there is use of digital technology. This technology
helps in offering the new revenue along with the opportunities. Digital technology provide a link
which help the business to shift digitally. But certain ethics create an obstacle in the businesses.
The ethical issues involved in the business organisation are approaching sustainability, optimum
utilization of information technology as well as management of resources. In the account of
Sainsbury, a variety of ethical issues are faces the organisation which are associated with the use
of digital technology in the work area. Some of the ethical issues are mentioned below:
 Personal Privacy- This is one of the most important issues in the aspect of ethics in the
digital world. It is because it allow the users to approach the servers as they operating
their own systems, hardware as well as software tools via a network. Also it allow the
dispersion of network in the large-scale as well as massive quality information or data
shift that leads to invisibly revealing the information and distressing the privacy of any
individual. Due to this, it is a challenge for the company or IT department for maintaining
the privacy or integrity of the information (Thorsrud., 2020).
 Harmful action- The negative and harmful consequences in information technology are
the undesirable substantial impacts. Some of the substantial impact includes are property
loss, destruction of property, loss of essential data and information. This ethics prohibit
any external parties from using the information technology in a way which cause the
harms to any users, employee or any general public. Typically, there is harmful loss of
3

the resources when it imply the knowing modification and destruction of a programme or
files.
 Piracy- It is refer as the creation of illegal copy of software. It is depend on the software's
owner, people can create a multiple copies of their work or their software's. There is a
legislation which aim is to preventing the unauthorised tool duplication, for this the laws
for copyrighted material are enacted (Kraus, Feuerriegel and Oztekin., 2020).
In the digital world, many people are affected by social issues. The digitalization in
today's society is a general issues, for solving this the many people involve in this world. Some
of the social issues which are raised by the Sainsbury are mentioned below:
 Communication breakdown- Socializing is always an important aspect within the
business family or in personal life. It is an crucial aspects because it strengthen the
relationship between the individuals as well as ensure the connectedness of group.
Whereas, many people owing multiple computer systems as well as mobile devices. The
people used devices in order to access the information or for many other purpose but
there is lack of communication within the people. The development of digital media help
the business organisation to increase their productivity but it also increase the distraction
in life of many people.
 Cyber bullying- The computer or internet have made it easier for the people to target
those people whom they know personally or to those who are complete strangers via the
faceless platforms in order to disrespect their public figures. This increase the number of
harmful incidents which affects the adults or children by cyberbullying (Burke, Hoitash
and Hoitash., 2019).
Impact of Intranet and Internet on business entities
The information and communication technology help to embrace the all digital
technology which helps the individuals, business or the organisation in gathering the
information. The information and communication technology include the all electronic items
which are deal with the data in digital form. Due to this, the ICT is possessed with the electronic
devices which include data storage, recovery along with transmission. Here, ICT is focus on the
use of technologies which make that people can use this technology in order to transmit the data,
messages as well as the conversation. The main goal of ICT is to connect the people by having
the conversation instead of just gathering, saving or investing (Kumar., 2018).
4

The importance of ICT in the account of Sainsbury is mentioned below:
 Communication is improve by IT- The employee can interacted to each other by the
email. As the email is an alternate way where an employee can communicate to each
other within the organisation. It has been noticed that the digital communication is focus
to deliver the messages faster than the phone call. In today's world, employee can get
benefit from the social media or smartphones. It is because as they get their team member
response in a matter of seconds when they use the right connection tools. IT introduce a
new software's that is cloud computing(Libai and et.al., 2020).
This software's is in use of employees to access the critical or crucial information when are not
present in the office. There is no required to connect the hard drive, when an employees use the
cloud storage software's. The streamline communication in both internally or externally is an
important advantages of the Information and communication technology. The example of
streamline communication are Skype, Zoom or Go to Meeting. This allow the business
organisation to work in remote area or in real time. It also helps in reducing the costs related to
on-site clients or communicating with the employees who work from home.
 Cultural barriers can cut through IT- The business organisation continuously strive
for diversity. Though UK authorities has prohibited the discrimination or favourism
based on race, gender or age which has set a bench mark for uniqueness in individuals.
One of the positive aspects of ICT is Artificial Intelligence. As it has not the filter which
people can customise too. An electronic device do not care an individual whether the
candidates Better Customer Services are provided by ICT is male or female, white or
black. As long as the prospect of candidates CV meets the predetermined qualifications
for the position (Aitken and et.al., 2020).
 Better Customer Services are provided by ICT- In order to provide the new services to
customer, the IT open the door to cloud connections. In the context of Sainsburry, this
service help in quick respond to customer queries. This new types of services include the
instant conversation on social networks. Along with that they can start sharing the images
of the products or services to the client in order of advertisement.
Internet- A computer network which connect the whole world and assist the users to
share their information, interact to each other as well as communicate with each other is refer as
5

internet. In the context of Sainsbury, the effect of internet on the business organisation are
mentioned below:
 There is an scarcity of information on the internet which provide the platform for many
businesses to gather the information about the current market trends. As this information
may help in influencing the other as well as in discovering the new products which help
the organisation in improving the services. Internet also enables the businesses to
observe the customer behaviour as well as enables them to increase the industry
knowledge. Internet also helps the customer in order to recognised the appropriate goods
or services (Hausberg and et.al., 2019).
 The internet makes the business organisation to well noticed the talent or intelligent
individual through the use of many job portal site or through social networking. Internet
enables the firm to investigate the objects which are in high demand in context to gain
the control of place
Intranet- It is a network connection which is limited to local or regional area along with
that it allow the employees to save, organise and share the information within the organisation.
Sainsbury get the benefits of intranet in variety of ways.
 The intranet intends to adopt the organic knowledge sharing which result as individual to
individual link kept grow along with increasing the strengthen across the business
organisation. It provide the platform where many people interact to each other in order to
gain skills and knowledge. As a result, the company grow quickly even when the
employee work in remote areas.
 Intranet has an internal chat software's which helps in discussions. In this one can avoid
the ineffective reply to all email, when having the productive conversation away from the
littered inboxes (Lyon and Maxwell., 2020).
1. The majority of intranets is focus to become the core hub in digital world for the business
organisation. Intranet is a meeting place where organisational events or news are shared.
The target of the intranet is to gather the people from all over the world or worldwide.
Role of Information Technology
In the context of Sainsbury, the information technology helps the business manager in
order to manage the various work of business organisation in efficiently or effectively. For
example advancing a database, from emailing to password change or many other task.
6

Information technology help the business organisation at every step of the process. The
information technology responding their role in following order, some are mentioned below:
 Information and data safeguarding- The main motive of information technology is to
keep the information safe without any kind of settlement. information technology ensure
the domain that the information is safeguarded from the loss, misuse, destruction or from
any kind of business modification. The information technology guide the managers to
understand the privacy laws for example, the information must not be corrupted,
compromise or lost (Alhooti and Anto., 2020).
 Problem troubleshoot- IT helps in solving the problem digitally. This technology can be
used for various things such as PC processes, repairing digital model or many other
things. When an organisation face some issue, a systematic or logical search from the
various sources is conducted to correct the issues as well as ensure that the product is
recovered completely. Information technology professional helps the employee who
forgot to unlock the computer, who are unable to access a particular drive or those who
forget their passwords. For this, the information technology is just a single call away
from resolving the issues or problem (Zalisham and Jali., 2021).
CONCLUSION
From the above discussed project report, it has been concluded that the information
technology is crucial to business organisation growth or for success. It is because it affect the
organisation in various ways or used for organisation in variety of ways. It has been concluded
that from the discussed project that the information technology helps the business in achieving
the better control as well as management of their resources. This project report analysing that
there are various software which implementation in the organisation can help in increasing the
productivity. The examples of the software's are CRM software, payroll software or many other
software's tools are available in the marketplace. Along with that, the project report concluded
the various types of ethical and social issues which make a great impact on the economy of the
organisation. In addition to this, the project report outlined the impact of internet or intranet on
business organisation. In last section of report, it is concluded the role of information technology
such as managing the business activities or safeguarded the confidential information of the
organisation.
7

REFERENCES
Books and Journals:
Aitken, M., Toreini, E., Carmichael, P., Coopamootoo, K., Elliott, K. and van Moorsel, A., 2020.
Establishing a social licence for Financial Technology: Reflections on the role of the
private sector in pursuing ethical data practices. Big Data & Society, 7(1),
p.2053951720908892.
Alhooti, M.J. and Anto, M.L., 2020. The Effect of E-Training on Employee Performance of Gulf
Petrochemical Industries Company in the Kingdom of Bahrain. iKSP Journal of
Innovative Writings, 1(1), pp.42-52.
Burke, J.J., Hoitash, R. and Hoitash, U., 2019. The heterogeneity of board-level sustainability
committees and corporate social performance. Journal of Business Ethics, 154(4),
pp.1161-1186.
Czaplewski, M., 2018. Organization of goods delivery in e-commerce. European Journal of
Service Management, 27(3/1), pp.39-46.
Glaister, A.J., Karacay, G., Demirbag, M. and Tatoglu, E., 2018. HRM and performance—The
role of talent management as a transmission mechanism in an emerging market
context. Human Resource Management Journal, 28(1), pp.148-166.
Hausberg, J.P., Liere-Netheler, K., Packmohr, S., Pakura, S. and Vogelsang, K., 2019. Research
streams on digital transformation from a holistic business perspective: a systematic
literature review and citation network analysis. Journal of Business Economics, 89(8),
pp.931-963.
Kaushik, M. and Guleria, N., 2020. The impact of pandemic COVID-19 in workplace. European
Journal of Business and Management, 12(15), pp.1-10.
Kherbach, O., Kaboul, R. and Deghir, Y., 2022. Information Technology and Systems in
Transport Supply Chains. European Journal of Formal Sciences and Engineering, 5(1),
pp.61-72.
Kraus, M., Feuerriegel, S. and Oztekin, A., 2020. Deep learning in business analytics and
operations research: Models, applications and managerial implications. European
Journal of Operational Research, 281(3), pp.628-641.
Kumar, R., 2018. Performance analysis of e-governance: An implementing transition.
Kwet, M., 2019. Digital colonialism: US empire and the new imperialism in the Global
South. Race & Class, 60(4), pp.3-26.
Libai, B., Bart, Y., Gensler, S., Hofacker, C.F., Kaplan, A., Kötterheinrich, K. and Kroll, E.B.,
2020. Brave new world? On AI and the management of customer relationships. Journal
of Interactive Marketing, 51, pp.44-56.
Lyon, T.P. and Maxwell, J.W., 2020. Corporate social responsibility and the environment: A
theoretical perspective.
Mikalef, P., Boura, M., Lekakos, G. and Krogstie, J., 2019. Big data analytics and firm
performance: Findings from a mixed-method approach. Journal of Business
Research, 98, pp.261-276.
8

Mittal, S., Khan, M.A., Romero, D. and Wuest, T., 2018. A critical review of smart
manufacturing & Industry 4.0 maturity models: Implications for small and medium-
sized enterprises (SMEs). Journal of manufacturing systems, 49, pp.194-214.
Riikkinen, M., Saarijärvi, H., Sarlin, P. and Lähteenmäki, I., 2018. Using artificial intelligence to
create value in insurance. International Journal of Bank Marketing.
Schroth, H., 2019. Are you ready for Gen Z in the workplace?. California Management
Review, 61(3), pp.5-18.
Thorsrud, L.A., 2020. Words are the new numbers: A newsy coincident index of the business
cycle. Journal of Business & Economic Statistics, 38(2), pp.393-409.
Zalisham, F.A.B.H.A. and Jali, M.N.B.N., 2021. Preliminary Study On It Security Maintenance
Management In Malaysia Organizations. PalArch's Journal of Archaeology of
Egypt/Egyptology, 18(1), pp.4061-4073.
Zhang, J.J., Følstad, A. and Bjørkli, C.A., 2021. Organizational factors affecting successful
implementation of chatbots for customer service. Journal of internet commerce, pp.1-
35.
9