The Impact of IT on Telecommunication Business: A Detailed Report

This report analyzes the impact of Information Technology (IT) on the telecommunication business, emphasizing its importance for survival and growth. The report highlights the essential role of IT in various aspects, including data management, operational efficiency, and customer relationship management (CRM). It discusses the advantages IT brings, such as increased operational efficiency, revenue generation, and cost reduction, while also addressing potential risks, like operational and management risks. The report emphasizes the need for IT implementation in telecommunication for planning, data analysis, and worker training. It also explores the use of software like Oracle HCM Cloud for human resource management. The conclusion underscores the significance of maintaining and updating IT systems to ensure long-term success in the telecommunication industry.

IT IMPACT ON
BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK ..............................................................................................................................................1
IT need in business.......................................................................................................................1
IT is important for business survival...........................................................................................1
Required to apply IT into business..............................................................................................2
Telecommunication use IT..........................................................................................................2
Advantages and benefits IT brings to telecommunication business............................................3
Types of risk IT brings to business..............................................................................................3
Monitor and maintain IT..............................................................................................................4
CONCLUSION ...............................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Information Technology (IT) includes all digital technologies that help businesses,
individuals and organizations. It affects businesses both of negative and positive sides,
Information Technology system managed overall activities within industry or company. The
present report is based on IT impact on Business such as telecommunication.
Telecommunication industry connect people one place to another (Wagner, Beimborn and
Weitzel, 2014). It explains does business need IT and its importance for business survival. This
study justifies requirement to apply IT into telecommunication enterprise and also explains how
do they use IT. Furthermore, it clarifies benefits, risk associated with IT bring for chosen
business.
TASK
IT need in business
Telecommunications sector or business within industry of information and
communication technology is made up of all telecommunications, internet service providers and
telephone organizations. It plays important role for development of information society and
mobile communications. Information technology (IT) play important role in telecommunication
business, IT is use of computers to retrieve, manipulate data, store, transmit and manipulate
information (Wieder and Ossimitz, 2015). With the help of Information technology,
telecommunication business can grow more and more as it is set of technology. IT contributes to
save or store essential data and influence on business overall operations and make is easy. No
matter size of telecommunication enterprise, technology has both intangible and tangible benefits
that will support venture to gain profit. IT is essentially required in this business as it helps to
grow more and better than before and make it able to serve its best services to customers across
the world. Moreover, Information technology provide faster, more efficient and more convenient
way of performing company transactions. It allows business to analyse and transmit information
in all over the world.
IT is important for business survival
(IT) Information technology is very important for telecommunication or business
survival, as it helps to improve and develop better services. IT purposes is to make business
operations smother, faster and growing. Business always need to improve their position and try
hard to survive or sustain for longer, in this situation IT supports for business growth and
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success. It is more important for telecommunication business to be successful and remain both
growth and profitability. It helps organizations to survive and stay attractive or connected with
analysts and investors. Information technology is considered to be bunch of data and
communications technology. IT is usually a communication system, information system and
more specifically define as computer system include all software, peripheral and hardware
equipment operated or managed by limited group of users. It helps business to survive for longer
term period, IT is essential for telecommunication business and each of its operations such as
communicated with people or users (Piotrowicz and Cuthbertson, 2014). It impacts on business
profitability and productivity, contribute to remain in marketplace and give opportunity to gain
many advantages. Profitability is critical to business existence but growth is important to long
term survival.
Required to apply IT into business
Telecommunication business required to apply IT system for some specific reasons such
as cost, designing, installation, planning, equipment and training. With the helps to IT system
telecommunication enterprise store data and save cost, through information technology program
they can save important information and secure data without hiring any worker for it. IT system
is required into telecommunication for planning, for example information technology help to
analyse data and interpreted before making any plan which is quite beneficial for operational
efficiency. IT is applied for future planning, it is appropriate for making future and existing plans
in telecommunication business. With the help of Information Technology telecommunication
companies can design new programs and managed each of its functions effectively. It considered
as essential tool which give many advantages to business as growth in marketplace. IT
contributes to trained workers about implementing new technologies and designing new
programs within business. With the helps of IT system telecommunication business easily can
install new and current technologies that is beneficial for making profit and increase
productivity.
Telecommunication use IT
In telecommunication sector HRM used Oracle HCM Cloud as management software
that helps to managed workers performances and also help to control human resource
management daily activities and functions (Tarutė and Gatautis, 2014). It considers as one of the
best applications support HRM manager to managed employee daily attendance in workplace. It
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gives highly powerful embedded intelligence, mobile accessibility and networking tools benefits
so staff can get its job done faster and easier. All the relevant information about workers has
been gathered. As it contribute to international transfer, HRM manage whole staff life cycle in
just one single platform or integrated application. Furthermore, telecommunication enterprise
also can used Information Technology for managing customer base data and information related
with them. For example, Customer relationship management software (CRM) is included in IT
system and type of software category that covers large set of applications and designed to help
enterprise manage and organized many business procedures such as customer data, access
business information and consumer interaction. Thus, it helps to managed following
telecommunication processes such as marketing, consumer and contacts, track leads, clients
support, assets, workers, training and knowledge and customer reviews.
Advantages and benefits IT brings to telecommunication business
Benefits and advantages
Information technology system brings many benefits and give advantages to
telecommunication business as they save money and time, increase operational efficiency,
generate revenue and reduce cost invest in each business operations (Chae, Koh and Prybutok,
2014). Telecommunication industry run their business within having many operations and try
hard managed each of them. With the helps to IT system they can well organized and manage
activities and functions effectively, industry will grow more and more due to used Information
Technology. When they use it they can see growth in operations and increase efficiency of it
which is beneficial for business as it helps to gain profit and generate more revenue as compare
to before. IT gives advantage to telecommunication as if they used it, flexibility is one of the best
advantage that helps to gain profitability and retain talented people. With the help of IT ,
telecommunication enterprise can work more flexibly as they can use much software such as
Oracle HCM Cloud software. It supports HRM to managed their work at home if they are not
been able to perform in company, with the help of this software human resource management
manager monitor employees activity while still he/she is not visible in workplace.
Types of risk IT brings to business
IT system is totally based on computer and networking program which brings different
types of risk for Telecommunication business such as operational risk, management risk and
other. When telecommunication enterprise depend on Information Technology program they can
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not been able to work without it. (Sharma, Mithas and Kankanhalli, 2014). It impacts on
operations and business activities, telecommunication industry totally rely on IT that give
disadvantages to them as slower down process of each operations that effect company growth
and success. For example, If HRM depended on Oracle HCM cloud software they cannot be able
to managed any activity without it, any problem with system make barriers for
telecommunication industry HRM department. Enterprise feed their important data within
software to secure and protect information about workers and customers, but due some technical
issues' software does not work and not been capable to give any relevant data. Many
organizations or industries such as Telecommunication rely on IT system and security protection
application in context of make privacy. Sudden changes and technical problem in software's
system will not been able to give any information to business and they try to break it which
impact on profitability of company the most.
Monitor and maintain IT
Telecommunication business maintain Information Technology software or systems via
Up dating it all. They must update each of its software and IT tools and up date according to
current technologies which helps to remain for long term period (Wu, Straub and Liang, 2015).
For example, Oracle HCM Cloud software required to up to date that run smoothly and sustain
longer term period. Maintaining overall IT equipments and software is very essential to increase
operational efficiency and also to generate profit and revenue higher than before.
Telecommunication business monitor Information Technology system, through applying
it on workplace this will help to monitor its effectiveness within company. Revenue level,
customer satisfaction, profit margin support to monitor IT system as whole.
CONCLUSION
The present reports summarize that Information Technology is very important for
Telecommunication business, it helps to survive and sustain business for long.
Telecommunication business need IT at each and every stage of enterprise which give many
benefits to them as generate revenue, reduce cost and save time and money. It has been
concluded that Telecommunication required to apply IT for making future plan, design new
software and also needed to train workers. Operational risk and management risk is the main
barrier for Telecommunication business as it impacts on their profitability and productivity.
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Furthermore, via implementing IT system's they can monitor its effectiveness and maintain each
of its Information Technologies through up dating.
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REFERENCES
Books and Journals
Chae, H.C., Koh, C.E. and Prybutok, V.R., 2014. Information technology capability and firm
performance: contradictory findings and their possible causes. Mis Quarterly. 38(1).
pp.305-326.
Piotrowicz, W. and Cuthbertson, R., 2014. Introduction to the special issue information
technology in retail: Toward omnichannel retailing. International Journal of Electronic
Commerce. 18(4). pp.5-16.
Sharma, R., Mithas, S. and Kankanhalli, A., 2014. Transforming decision-making processes: a
research agenda for understanding the impact of business analytics on organisations.
Tarutė, A. and Gatautis, R., 2014. ICT impact on SMEs performance. Procedia-Social and
Behavioral Sciences. 110. pp.1218-1225.
Wagner, H.T., Beimborn, D. and Weitzel, T., 2014. How social capital among information
technology and business units drives operational alignment and IT business
value. Journal of Management Information Systems. 31(1). pp.241-272.
Wieder, B. and Ossimitz, M.L., 2015. The impact of Business Intelligence on the quality of
decision making–a mediation model. Procedia Computer Science. 64. pp.1163-1171.
Wu, S.P.J., Straub, D.W. and Liang, T.P., 2015. How information technology governance
mechanisms and strategic alignment influence organizational performance: Insights
from a matched survey of business and IT managers. Mis Quarterly. 39(2). pp.497-518.
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