University Case Study: Analyzing IT Network Problems at VIP Australia

This case study examines the IT network challenges faced by VIP Australia, focusing on network management and infrastructure issues. The report begins with an introduction to network management and its importance for organizational operations, followed by a problem statement outlining the specific issues at VIP Australia, including inefficient network systems and the need for improved communication. An analysis of the current situation reveals poor infrastructure and a lack of support for business data security. The report then proposes a cloud network solution to address these problems, highlighting the benefits of cloud computing and its potential to overcome the hurdles faced by VIP Australia. The analysis includes the need to develop a cost effective and enhanced system for the organization to improve business operations. The document covers issues of call drops and proposes that the implementation of cloud computing can help the organization overcome the current issues to improve its business and communication infrastructure.

Running head: INFORMATION TECHNOLOGY
Information Technology
Case Study of VIP Australia
Name of the Student:
Student ID:
Name of the University:
Author’s note:

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Table of Contents
1. Introduction..................................................................................................................................2
2. Problem Statement for VIP Australia..........................................................................................3
3. Analysis of the current situation in VIP Australia.......................................................................4
4. Proposed Solution for VIP Australia...........................................................................................7
5. Conclusion.................................................................................................................................11
References......................................................................................................................................13

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1. Introduction
The network management is very helpful for the implication of the existing tools and
network for the operations of the organization (Tao et al., 2014). The management of the
network provides scope for the improvement of the existing facilities to form more integrated
and advanced operations of the organization. The network acts as a platform for the integration
of the existing facilities to form a more general overview of the communication operations for
increasing the efficiency of the existing operations. The network management provides the
organization with measured delivery and governance, also helps in achieving success of
communication infrastructure along with the organizational goals.
The following report would evaluate the existing operations of the organization to form
the more advanced system integration of the operational development. The analysis of the
operations would form the existing facilities to evaluate the operations and develop the correct
best solution for the organization. This report will help in aligning the existing operations with
the new framework in order to develop a better networking place. The report would help in
developing the effective communication system for the VIP Australia and also the benefits and
reasons to deploy the particular system will be highlighted. The network management is very
helpful for the deployment of the effective control strategies for the organization as a control in
an organization is must to develop a network system. The management of networks not only
contribute to the efficient working of the organization but also helps in overcoming any form of
obstacles in the near future. VIP Australia is one the organizations that require an immediate
development of a network system that aligns with the existing facilities and operations as well as
the new operations in the organization.

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2. Problem Statement for VIP Australia
The problem statement for the project is used for the deployment and analysis of the
issues of the network development and implication of the improved processes. The VIP Australia
would require the implication of the improved processes for the integration of the existing
facilities and implement improved processes (Aggarwal, 2013). The management of the network
in VIP Australia lacks scope for the improvement of the existing facilities to form more
integrated and advanced operations of the organization. The network at VIP Australia is not
aligned with the organizational goals and the system is not effective, thereby, the organization
lacks the opportunity of building an effective and efficient networking system. The network fails
to act as a platform for the integration of the existing facilities to form a more general overview
of the communication operations for increasing the efficiency of the existing operations. The
convergence of the data, video, voice, and virtualization would form the consolidation of the
network components for forming the existing facilities of the organization. The VIP Australia
uses effective networking for the development of CoS or Class of Service (Prasad & Haldar,
2015). The VIP Australia had estimated that there will be a rise of their business operations as
2000 more business transactions and 1000 more calls would take place in a day, for such a rise in
the business of VIP Australia, the organization should immediately form the best network system
which does not cause any problems in carrying the business. Call drops and other issues have
also been seen in the case of the operations in VIP Australia. The issue explanation for the
venture is utilized for the sending and examination of the issues of the system advancement and
the ramifications of the enhanced procedures.
The VIP Australia would require the ramifications of the enhanced procedures for the
reconciliation of the current offices and execute enhanced procedures (Holmes & O'loughlin,

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2014). The administration of the system at VIP Australia needs the scope of the change of the
current offices to frame a more coordinated and propelled operations of the association. The
proper framework within the offices is required for the execution of proper and refined network
system. The system neglects to go about as a stage for the mix of the current offices to shape a
broader outline of the correspondence operations for expanding the proficiency of the current
operations. The union of the information, video, voice, and virtualization would frame the
solidification of the system parts for shaping the current offices of the association. Such a
framework would help in developing the current offices as well as the scope for making any
changes in the near future will also significantly rise. The VIP Australia utilizes powerful
systems administration for the improvement of CoS or Class of Service as it is also important to
build an enhanced and integrated system for the class of service working in an organization. The
VIP Australia had evaluated that there will be an ascent of their business operations as more
business exchanges and more calls would occur in a day (Yu et al., 2015). Call drops and
different issues have additionally been seen in the instance of the operations in VIP Australia.
Such problems in VIP Australia can cause a huge amount of problem in the day-to-day business
activities for this organization. An effective system of information technology will help in
settling the current pertaining issues in VIP Australia.
3. Analysis of the current situation in VIP Australia
The system administrator is exceptionally useful for the ramifications of the current
apparatuses and a system for the operations of the association. The first and the foremost step is
to analyze the propositions of each form that leads to cause problems in the organization. The
system administrator can build the platform where the network can be developed and it helps in
managing the network equipments flexibly. The administration of the system gives the extension

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to the change of the current offices to frame a more incorporated and propelled operations of the
association (Azodolmolky, Wieder & Yahyapour, 2013). The system goes about as a stage in the
mix of the current offices to frame a broader outline of the correspondence operations for
expanding the effectiveness of the current operations. The VIP Australia would require the
ramifications of the enhanced procedures for the reconciliation of the current offices and execute
enhanced procedures. This organization requires a networking system which has easy access and
is cost effective as all the current offices of VIP Australia have to be linked in order to build the
system, thereby, the system which is less costly will fit the best in the current scenario at VIP
Australia. One of the biggest challenge analyzed in this organization is the poor infrastructures
which do not support the working of the organization and they do not help in securing the
business data. Thereby, keeping in mind such issues, the network management system must be
developed. The merging of the information, video, voice, and virtualization would frame the
union of the system segments for shaping the current offices of the association. Most of the
systems are based on the virtualization parameters, therefore the organization must have a proper
basis to develop one such network system in the organization. The administration of the system
at VIP Australia needs the scope of the change of the current office’s to shape a more
incorporated and propelled operations of the association. Since through analysis, it has been
noticed that the current office’s at VIP Australia do not support in the efficient working of the
organization, a huge framework has to be developed which supports the existing facilities and
the operations of the current offices in VIP Australia and helps in developing an enhanced and
integrated working system. From analyzing the current scenario in VIP Australia, a high valued
and intensive networking management system is to be developed in this organization (Boutaba
& Xiao, 2012).

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The VIP Australia had assessed that there will be an ascent of their business operations as
2000 more business exchanges and 1000 more calls would happen in a day. Call drops and
different issues have likewise been seen in the instance of the operations in VIP Australia. For an
organization to achieve success, must have a network system which is managed properly as in
today’s world of business, an effective communication system is must for an organization as this
not only builds healthy and long term relations which its business clients but has the potential to
face the challenges from the rival companies. The issue clarification for the wonder is used for
the sending and examination of the issues of the framework headway and the repercussions of
the improved techniques (O'Toole, 2015). The VIP Australia would require the consequences of
the upgraded systems for the compromise of the present workplaces and execute improved
methodology. Also to develop an upgraded system, there is a need of upgrading skilled
professionals which help in aligning the new network system in the organization, therefore, VIP
Australia has to employ training and development programs in order to upgrade its professionals
as well as recruit more skilled professionals. The framework fails to go about as a phase for the
blend of the present workplaces to shape a more extensive blueprint of the corresponding
operations for growing the capability of the present operations. The organization will have to
build an effective blueprint which helps in identifying the key areas for implementing the change
which is corresponding to the present scenario of the working environment at VIP Australia. The
VIP Australia uses an effective framework in the organization for the change of CoS or Class of
Service. It is not an easy task to develop a network system, as in today’s world the network
systems are highly complex and it becomes important to critically evaluate the functionality and
responsiveness of the network in an organization which would further yield high performances.
The union of the data, video, voice, and virtualization would outline the hardening of the

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framework parts for molding the present workplaces of the affiliation. Call drops and distinctive
issues have also been seen in the example of the operations in VIP Australia. The major issues of
call drops not only brings negative communication system, but also imposes a problem in
carrying the business forward. The existing operations in VIP Australia are consistently low
which does not lead to effective working and causes various drawbacks in the working
environment of VIP Australia. The VIP Australia had assessed that there will be a climb of their
business operations as more business trades and more calls would happen in a day and through
this analysis, it is highly significant for the organization to build a devise plan which best suits
the existing facilities and operations in VIP Australia and helps in affirming the positive results
in the near future. Immediate ratifications must be applied to the current situation pertaining in
the business environment of VIP Australia (Rao, 2011).
4. Proposed Solution for VIP Australia
In order to develop a suitable network system for VIP Australia, the existing facilities of this
organization were closely determined to find the one best solution to overcome the present
problems being faced by the organization. The implementation of the cloud network would be
the best possible solution for dealing with the issue of the networking in the VIP Australia. This
system has been developed since 1997, but still this concept is new to the business environment.
The Cloud computing network is the most common and widely accepted computer paradigm
which involves numerous core concepts and has the establishment of business model for
information technology and computer services. This system provides various advantages to the
business adopting this concept of networking management system and it will turn out to the best

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solution for VIP Australia to overcome the hurdles of its current situation and will build the
appropriate system required at this particular situation. This system is basically a concept which
is derived from grid computing. The company had been facing the issues of the Call drops and
various other issues, including the increment to more than 2000 business transactions and more
than 1000 calls a day. Such problems are to be ratified immediately in order to deploy smooth
networking with the organization. They would have to increase their capacity for their business
processes (Almorsy, Grundy & Muller, 2016). Cloud system in the organization would help face
its rivals as this system would form a strong and effective system of communication by the use
of information technology which will help VIP Australia in doing their business at a good pace
with no faulty call drop issues or any other problems. This system no doubt will require the
organization to build a framework where all the current office are connected but this will help in
enabling a convenient network system where the networks, applications, servers of the
organization are connected properly and can be rapidly arranged with minimum amount of
efforts of the management. The use of cloud system would allow them to get the required
flexibility for the adjustment of their activities and forming the accurate employment of the
existing system as this system will also help in generating the right amount of service and since
this system provides a broad network access, the organization can deliver high standard services
to the business clients. Using this system also means using the public networks at a very large
scale, which also allows access to the data and the transmission of data can be easily computed.
Another most important benefit of using this system is that it is highly cost effective, VIP
Australia can easily afford this system by employing the required framework to build this system
in its organization which is also easy to procure and manage.

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Figure 1: Proposed Cloud Structure for VIP Australia
(Source: Fernando, Loke & Rahayu, 2013, pp-104)
The cloud structure is very flexible and scalable in nature and it provides the effective
deployment of the operations in VIP Australia. The disaster recovery is another important factor
that provides the cloud structure more evitable to be used (Rittinghouse & Ransome, 2016). The
cloud system is very accessible, making it easy to be deployed and used. The development of
cloud system would also allow the improvement of the existing facilities of the organization. The
cloud system works as a virtual storage for forming the network access and data transmission for
the organization and works on the IT structure of virtualization. This system helps the
organization by providing security, privacy and most importantly, the ability to sustain in this
global market. The most crucial development of the operations would help in forming the
improved processes for the organization (Kumar & Goudar, 2012). VIP Australia after
deploying cloud system cannot use the cloud infrastructure as the consumers of cloud system
only have the access to the information technology infrastructures, such as storage, networks and

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other computing services. The disaster recovery is another important feature of the deployment
of the cloud structure. The cloud structure would help in backing up the information and data so
that it can be recovered at any time of place. The cloud system will provide the organization with
a secure storage center which will not lead to any virus attacks and hacks, the internet facilities
will be provided to VIP Australia and the staff employed at this organization will have the access
to this facility. As opined by Hashem et al. (2015), the cloud structure is extremely adaptable and
versatile in nature and it gives the compelling arrangement of the operations of VIP Australia.
The fiasco recuperation is another essential factor that gives the cloud structure more evitable to
be utilized. The cloud framework is exceptionally open making it simple to be conveyed and
utilized. The cloud system will also help VIP Australia in achieving other goals like
confidentiality, proper audits, effective control of the working of the organization and also leads
to data integrity. The advancement of cloud framework would likewise permit the change of the
current offices of the association and will help in facing the problems being currently faced by
the organization and eventually leading to success. The cloud framework acts as a virtual
stockpiling for shaping the system get to and information transmission for the association. The
most urgent advancement of the operations would help in framing the enhanced procedures for
the association (Dinh et al., 2013). The fiasco recuperation is another imperative component of
the sending of the cloud structure. The cloud structure would help in moving up the data and
information with the goal that it can be recuperated whenever of place. By carefully
implementing this system in the organization, VIP Australia can not only overcome the
challenges, but can also enhance itself and build a huge network which will help in competing
with rivals as well as in achieving success in the near future (Osama, 2017).

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5. Conclusion
It can be concluded from the report that the existing operations of the organization to form the
more advanced system integration of the operational development is must for not facing several
networking issues in order to conduct the business. This report has contributed great effort in
helping VIP Australia to develop a faster yet secured system. The analysis of the operations
formed the existing facilities to evaluate the operations and develop the correct solution for the
organization. The report had helped in developing the correct solution by forming an effective
communication system for the VIP Australia. This system is the best opportunity and the
lucrative option for the VIP Australia organization in order to advance its existing facilities and
overcome the obstacles of present and future scenario. The network management is very helpful
for the deployment of the effective control strategies for the organization and thus helps in
forming such systems of communication in the organization which are suitable to the existing
facilities of the operations of the organization. Cloud computing will not only reduce the capital
investment in computing the resources, but will also help in fulfilling the computational needs of
the organization. The administration of the system at VIP Australia needs the scope for the
change of the current offices to frame a more coordinated and propelled operations of the
association which can lead to the development of the above stated networking system in the
organization. The VIP Australia has evaluated that there will be an ascent of their business
operations as more business exchanges and more calls would occur in a day (Ahmed & Hossain,
2014). Thus, it is highly significant for the organization to frame such a network which does not
pose any issues to business transactions and exchanges of VIP Australia. The implementation of
the cloud network had been the best possible solution for dealing with the issue of the
networking in the VIP Australia. This system also helps the staff of the organization to get