XYZ InfoTech Solutions: Delivery and Post Implementation Review

This report analyzes the delivery and post-implementation review of a project undertaken by XYZ InfoTech Solutions, focusing on various aspects of project management. It begins with an introduction outlining the organization's emphasis on software project delivery and its adherence to client requirements. The report then delves into the organizational information system, examining project quality, the roles and responsibilities of the project team (including information gathering, planning, design, content writing, coding, testing, and maintenance teams), and stakeholder management. The report further explores procurement planning and risk assessment within the context of the project. The project quality is discussed, highlighting the importance of skilled teams, effective stakeholder management, and risk assessment. The report also examines the different teams involved in the project's development and their respective roles. Stakeholder management, including the project management team, suppliers, employees, professional organizations, and users, is discussed. The report also highlights the importance of communication among stakeholders and the management of their needs. Finally, the report concludes with a summary of the key findings and recommendations for improving project delivery and post-implementation processes.

Running head: DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Delivery and Post Implementation Review of an XYZ InfoTech Solutions
Name of the student:
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1DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Table of Contents
1.0 Introduction..........................................................................................................................2
2.0 Organizational Information System.....................................................................................2
2.1 Project Quality.................................................................................................................3
2.2 Project Team....................................................................................................................3
2.3 Stakeholder Management.................................................................................................5
2.4 Procurement planning......................................................................................................8
2.5 Risk Assessment...............................................................................................................9
3. Conclusion............................................................................................................................12
4. References............................................................................................................................13

2DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
1.0 Introduction
The significant organization that is adhered in this report for providing a clear
reflection of the overall constraints within the delivery as well as post implementation review.
This organization mainly deals with different projects in regards to the software development
procedure. This organization emphasizes on the software project delivery to their clients as
per the requirements of the project. This project are developed as well as maintained as per
the requirement of the clients. These requirements are specified by the clients are adhered by
the overall employees as well as the team members that are associated with the development
of the project. There are significant methodologies that the project manager as well as the
project management team follows to carry out the overall development until the successful
delivery of the project. The significant organization of XYZ Info Tech Solutions mainly deals
with the overall software delivery that are provided by the third party vendors or clients that
are associated with the organization. There are significant stages or procedures that are being
highlighted whenever a project is developed in the environment of the organization.
This significant report deals with the overall constraints that are primarily focused
when the organization deals with the development of a software or relevant purpose provided
by the clients. In addition to this, the report will also focus on the stakeholder management of
the project, the procurement planning as well as the risk assessment that may be associated
with the development of a project.
2.0 Organizational Information System
The demands of the clients that are adhered by the organization for the development
of the software or the project provided by the clients. The significant usage of the different
planning as well as execution procedures are said to be depicted in the following report. The
overall information system that is adhered by the overall organization of the XYZ Info Tech

3DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Solutions will be described in the later parts of the report. The overall information system
project adhered by the organization will be significant in regards to the procedures associated
with the organization (Miranda & Budiwirman, 2019). The significant stages adhered by the
organization while executing a significant project provided by the clients.
The significant example of a website development procedure regarding a client will
be assessed in the overall part of this report. The associated constraints that will be significant
for carrying out the development of the website for the clients will be critically assessed in
the further parts of the report.
2.1 Project Quality
The quality of the project that will be provided by the organization to its clients is
depicted to be of high quality. The significant project that is taken into consideration in this
report will be depicted to be running on the different platforms irrespective of their domain.
This diversity in the platforms will be analysed to be the most significant part that will be
adhered by the organization to provide great quality services to the clients (Xu & Zhao,
2018). Moreover, the website will also use the potential cloud computing methodology for
the storage of the user data as well as the significant information of the client’s organization.
The potential things if adhered by the parent organization then the quality of the project is to
be of high quality thus maintaining the quality of the overall project. The quality of the
overall project significantly depends on the below stated constraints such as the skills of the
project team, the effective management of the stakeholders, the risk assessment plan and
other significant constraints that are associated with the project of the website development
plan.

4DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
2.2 Project Team
The significant teams that are to be used in regards to the development of the website
is depicted to be using different staffs or employees that may enhance the overall procedure
of the website development. These teams possess significant knowledgeable and skilled
employees that may amplify the procedure of the website development as stated in this
context. The different teams that are significantly associated with the website development
that is provided by the clients to the XYZ Info Tech solutions are significantly identified as
follows:
Information Gathering Team: This team comprises of the potential employees that
effectively carries out the gathering procedure of the overall information from the clients. In
respect to this, it can be said that this team deals with the overall constraints that the client
specifies for the development of the website as well as other projects as adhered by the clients
(Abdallah & Jaleel, 2015). This is the significant initiation procedure related to the project, as
it is important to understand the overall needs of the project.
Planning Team: This team deals with the overall planning of the project that significantly
cope with the overall desire of the client regarding the project. The planning team plans the
overall constraints that are provided by the client for developing the website (Foley et al.,
2018). This planning team will adhere all the desired contexts provided by the client. This
planning team after understanding the overall requirements provided by the client tends to
develop an effective plan for carrying out the significant website development procedure.
Web Designing Team: This team mainly comprises of the especially skilled professionals
that deals with the overall designing of the website in regards to the desire of the user that are
trying to access the website (Ullah, Alauddin & Zaman, 2016). Moreover, the skills of this

5DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
team is adhered to be upgraded on a real time basis so that the development procedure of the
website is enhanced to provide effective services to the users.
Content Writing Team: The website will attract more users if it possesses effective contents
as well as the contents are informative for the users those who visit the website (Schwalbe,
2015). Thus, the content writing team is an efficient team that deals with the overall contents
that are present within the website as well as the updating of the contents are also significant
for maintaining the users visit in the website.
Coding Team: This is depicted to be the significant team that deals with the fact of the
developing the website with the use of different tools as well as the different softwares that
will be used for designing as well as developing the overall website (Nicholas & Steyn,
2017). Due to this effective development procedure, the coding team is depicted as the
significant team that deals with the overall designing of the front end as well as the back end
of the website. This team also adheres some effective methodologies for maintaining the
search engine optimization of the website (Brewster et al., 2016). This maintains the website
to be very familiar among the users that are visiting the website.
Testing Team: This team is associated with the overall testing of the website before it is
being deployed in the market (Bahr, 2018). This team adheres all the specifications as stated
by the client and checks before the delivery of the project that whether it is ready to use or
can be executable in the market for the users.
Maintenance Team: This team comprises of the significant employees that are associated
with the overall maintenance of the website after the client as well as the users are using the
website after it is being deployed in the market and being used (Hopkin, 2018). This team
performs the task of maintaining the aspects of the flaws that might occur in the near future.

6DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Moreover, the constant maintenance will also help the website to be updated with recent or
upcoming activities of the organization thus providing its users a better experience.
2.3 Stakeholder Management
The significant stakeholders that are associated with the over development of the
website for the client of the XYZ Info Tech Solutions. The communication in between the
different stakeholders related with the website development procedure is one of the important
part of the overall successful execution of the website (Foley et al., 2018). The prominent
stakeholders that are identified within the stated website development procedure are stated
below:
Project Management Team: This team comprises of the project manager, the sponsor of the
project as well as the overall staff that will be dealing with the designing as well as the
implementation of the website (Noe et al., 2017). This team significantly deals with the
overall management of the stages associated with the website development procedure such as
planning, designing, implementation, execution, testing as well as maintenance (Newson,
2017).
Suppliers of the related materials and resources: This team is associated with the overall
supply of the related resources that is necessary for the development of the website (Ellis,
2018). This may be depicted as the important softwares as well as the hardware requirements
that are necessary for the development of the website. These resources may also include the
server techniques that will amplify the execution procedure of the website.
Employees: This are depicted to be the significant stakeholders that are associated with the
coding, designing as well as the content of the website (Manhas, 2017). These stakeholders
are extremely skilled as well as knowledgeable which is used for the enhancement of the user
experience of the website.

7DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Related professional organization: These stakeholders are the employees associated with
different professional organizations and mainly focuses on the maintenance of the website,
thus identifying the flaws in the execution procedure of the website as well as modifying the
changes in the content of the website.
Users: These are depicted as the most important stakeholder associated with the website
development procedure (McKinley, 2018). The feedback of these stakeholders is the
important part that enhances the advancement of the website thus providing suggestions to
the organization for improvement of the user experience.
The above stated stakeholder analysis depicts the significant impact on the
organization’s performance that deals with the website development procedure. Moreover,
the stakeholder perception for the identification of the important methodologies is clearly
assessed with respect to the different aspects of the website development (Cai et al., 2018).
The dynamic nature of the communication among the stakeholders is also a significant point
that is to be adhered by the organization while carrying out the overall procedure of the
website development procedure. The existence of each stakeholder is important for the
development of a website. Without the existence of the stated stakeholders, it will be difficult
for the overall development procedure to be effective for the users who will be using the
website (Pandey & Chawla, 2016). The stakeholders will be identified based on the
requirement as stated by the client. Moreover, the important methodology for the
communication among the stakeholders will also be necessary for the effective planning as
well as designing of the website. The stakeholders are thus the important section that is
adhered by the website development team for the development as well as maintenance of the
website, further coping with the user’s desire regarding the website (O'Rourke, 2019).

8DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
The importance of these stakeholders are very necessary within the stated
organization for the successful delivery of the project (Nankervis et al., 2016). The
management of an organization carries out significant optimal ways to cope with the needs of
the users, thus neutralizing the potential negative impacts regarding each stakeholder. For the
management of the stakeholders the organization follows three steps that are likely to be
identification of stakeholder, analysis of them and the process of managing those (Williams,
2018). This ensures that the website thus developed will meet the needs of the user as well as
the significant goals of the organization developing the website.
2.4 Procurement planning
The management of the XYZ Info Tech Solutions will follow the significant
procurement planning that will enhance the overall development procedure of the website.
This planning procedure may be depicted by the following image stated below.
Project
initiation
Analysis and
research
Strategy
Development
Strategy of
implementation
Transition and
delivery
Module of
the process
1. Governance
of project
2. Initial
meeting
regarding the
project
1. Analysis of cost
regarding the
overall project
2. Requirements to
be analysed for the
project
3. Analysis of the
market supply
4. Analysis of the
1. Analysis of
the strategy
2. Meeting with
the options
3. Strategy
regarding the
categories
1. Improvements
of the plan value
2. Selection
procedure of the
plan
3. Selection of the
supplier
4. Negotiation
1. Transition in
the operational
sectors
2. Supplier
management of
the plan
3. Continuous
Improvement

9DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
suppliers
Detailed
activities
1. Creation of
the project
charter
2. Meeting to
be held for
requirement
clarification
1. Budget spend
analysis
2. Defining the
overall business
requirements
3. Analysis of the
supply market of
the situation
1. Meeting to be
held in respect to
the options
2. Finalising the
strategy
regarding the
categories
1. Improvements
of the plan value
2. Implementation
of the relevant
strategies
3. Negotiations
with the suppliers
1. Supplier
transition for the
planning and
implementation
2. Supplier
management of
the plan
3. Management
and insurance of
the improvement
Communic
ation type
Initial meeting
to be held
Research and
analysis meeting to
be held within the
organization
Meeting for the
options
Planning meeting
for negotiation
Closure Meeting
of the project
Decision to
be
undertaken
Project Charter
Business
requirements
Development of
the strategy gate
Strategy
identification and
implementation
Review of the
project
2.5 Risk Assessment
The project of the website development by the XYZ Info Tech Solutions may incur
some significant risks that must be adhered by the management of the organization for
potentially delivering effective website to its users (Hanson et al., 2016). Thus, the risk
assessment module may be significantly described as follows.

10DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
The likelihood scale
Ratin
g
Descriptor
Range of likelihood
probabilities
1 Rare <1%
2 Unlikely 1 - 10 %
3 Possible 10 – 50 %
4 Likely 50 – 80 %
5 Almost certain > 80 %
The Impact Scale
Score Flag Financial Impact Political Impact Time Impact
5 Extreme Huge Financial loss
Long-term
organization
reputation damage
Possible recovery is
possible within 3 to 5
years
4 High
Loss within the
financial sector which
may be recovered by
pampering in various
activities and future
endeavors
Long-term
reputational
damage by the
occurrence state
Possible recovery is
possible within 1 to 2
years
3 Moderate
Visible loss. It may be
recovered which may be
recovered by pampering
in various activities
regarding the business
Medium level
reputational
damage
Possible recovery is
possible within 6
months
2 Low Loss is minimum
Short term
damage of
reputation
Possible recovery is
possible within 1 to 2
months
1 Insignificant Insignificant Financial
Loss
No
reputational
loss
Recovery is possible
within due time
The risk-rating matrix

11DELIVERY AND POST IMPLEMENTATION REVIEW OF AN XYZ INFOTECH SOLUTIONS
Likelihood
Consequence
1
Negligible
2
Minor
3
Moderate
4
Major
5
Catastrophic
1- Rare Low Low Low Medium Medium
2- Unlikely Low Low Medium Medium High
3- Possible Low Medium Medium High High
4- Likely Low Medium High High Extreme
5-Almost certain Medium High High Extreme Extreme