PPMP20008 Term 2: Lessons Learnt Report on Project Management

This report presents a reflective analysis of lessons learned in the PPMP20008 course, focusing on initiating and planning projects. The report begins with an introduction to reflective practice and its importance in project management. It then outlines a lessons learned framework, detailing the processes of data collection, analysis, and storage. The core of the report comprises three key lessons: time management, conflict resolution, and handling multiple tasks. Each lesson includes a description of the situation, the student's feelings, and what was learned. Improvement strategies are proposed for each lesson, detailing how the student plans to address the identified challenges, along with measurement methods, achievability, relevance, and timing. The report concludes by emphasizing the significance of project management planning and the utilization of lessons learned to improve future project outcomes. References to supporting literature are also included.

PMMP 20008 – Initiating and Planning Projects Assignment 3
PPMP20008
2019 TERM 2 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
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Notes to the Author
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PMMP 20008 – Initiating and Planning Projects Assignment 3
1. IntrODUCTION (2 marks)
The learning achieved from the experience is known as reflective practise. It helps
in transferring insights into strategies that can be used in practical application. Crucial
attention has to be paid to the discussion in order to analyse the subject for the
reflective practises (Cottrell, 2019). This is a continuous process where information has
to be gathered from everywhere so that proper conclusion can be reached. While
performing a project, there are certain steps that are followed. While going through
them many things can be learned which can be utilized in other phases of the project
life-cycle. Proper documentation of the lesson learned helps in recurrence of desired
outcomes and prevent risk occurrence in the organisation. In this report, lesson
learned in project management is discussed along with lessons learned from guides
involved.
2 LESSONS LEARNT: FRAMEWORK (6 marks)
2.1 Lessons learnt framework explained
.
The project manager is the person responsible for a project and the lesson learned
from the project is utterly important for the project manager to predict the probable
risk in a project or to retain the desirable outcomes from a project. A framework is
established after properly analyzing the situations arising in a project (Lientz &
Rea, 2016).
A frame work of the Lesson learned is provided here consisting of three Levels:
Level 1: Process of Lesson Learned
This level consists of the five steps of the Lesson Learned mechanism. They
are namely, defining the project, collection of data, verification and synthesis of
data, storage of data and lastly dissemination of the data (Ferrada et al., 2016).
Level 2: Evaluating the Repository of the Lessons Learned
This process consists of two parts, they are process of evaluation of the data
and creating reports based on them.
Level 3: Metrics
This is the final process where the data collected from the level 1 and 2 are
put to use for the complete analysis of the project outcomes and lessons that are
learned from them so they can be used for future projects.
This is framework that is followed in a project management in general for the
betterment of performance and learning form the mistakes from the previous
project (Cleden, 2017).
2.2 Lessons learnt process: How I planned to gather, and document lessons
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PMMP 20008 – Initiating and Planning Projects Assignment 3
learnt
STEPS WHEN WHO HOW
(i) Identify In the beginning of
the project, while
doing the planning
Mostly the data are
collected from the
daily lectures from
the professors of
the organisation.
Other than that the
batch-mates served
as source as well.
Mainly the concept
of the project was
jotted down; the
clarifications were
written down
separately. All the
information
collected from the
professors, experts
and batch-mates
were documented.
(ii) Document Started from the
very beginning of
the session and
continued till the
project and even
after that.
The most of the
documentation was
done by myself.
Though I was
assisted by my
professors and my
classmates as well.
The usage of
general notebook is
there along with the
proper
documentation in
the Ms Word.
(iii) Analyse Each and every
steps were
analysed and
outcomes were
taken down from
the very beginning
of the project.
Was done by me. Solo analysis was
performed by me
for better
understanding of
the activities that
occurred during a
particular place.
(iv) Store Each and every
level of the lesson
learned were stored
as and when it is
collected.
The work was
again done by me
and my classmates.
Everything was
documented and
the data was
uploaded in the
computer on daily
basis so that the
copy does not get
damaged.
(v) Retrieve Anytime. Batch-mates and
the professors
along with myself.
Simply by
accessing the
document file in the
computer storage
or by asking for the
notebook where it
is written initially.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
2.3 Lessons learnt process: What actually happened?
STEPS WHEN WHO HOW
(i) Identify Initial phase It was done
completely by me.
The process of
identification was
done as planned.
(ii) Document In every stage Myself Electronic and pen-
paper
documentation
(iii) Analyse At the end of each
phase.
Batch-mates and
myself.
Thorough study of
the materials
obtained.
(iv) Store Each and every
phase.
Myself and batch-
mates.
Online storage.
(v) Retrieve Anytime Anyone Accessing the
databases in the
organisation PC.
3. Lessons (16 marks)
3.1 Defining lessons learnt (or learned)
The process by which experience can be gathered from the previously done projects is
documented after proper analysis for future usage is known as Lesson Learned.
3.2 Lesson 1
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
Challenges faced while
undergoing the project.
Time management was
difficult.
It was a tensed situation,
as I felt that I won’t be able
to complete the project.
Time is important for
scheduling the project.
3.2.2 Improvement Strategy One
(a)
Improvement
strategy
Explain what the
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy is
achievable
(d)
Relevant
Explain the
relevance of
(e)
Timing
When the strategy
will be
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PMMP 20008 – Initiating and Planning Projects Assignment 3
specific strategy is
that you will
implement to
address the lesson
identified above
strategy to
address the lesson
implemented
I studied
thoroughly
through the
guide books
and realised
that there are
several ways of
time
management. I
asked for
assistance from
the professors.
The strategy
was effective,
as the assistant
were from the
experts in this
field.
The professors
handles these
situations, they
are
experienced.
Professors
taught time
management
which helped in
achieving the
knowledge of
time
management
From the very
beginning of
the project
(Brunetta,
Annosi,
Magnusson &
Boccardelli,
2018).
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.3 Lesson 2: Dealing with conflict
3.3.1 What I learnt from reflecting on the situation (2.5 marks)
1. Situation (involving
conflict)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
While undertaking the
project, I had some
differences in opinion with
my friends giving rise to a
conflict.
The situation was very
confusing as conclusion
cannot be reached.
I learnt that conflict arises in
every projects; every opinion
is important for a project.
3.3.2 Improvement Strategy Two: Dealing with conflict (2.5 marks)
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving resolving
conflict)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
I jotted down
every opinion
and tried to focus
on the main
objective of the
project with
respect to all the
opinions
provided by my
peers.
The strategy
worked as the
object was kept
in mind for
precision.
It is goal
oriented
strategy, and is
achievable.
It is relevant. The strategy will
be implemented
whenever the
problem is
arisen.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
3.4 Lesson 3: Dealing with multiple tasks
3.4.1 What I learnt from reflecting on the situation (2.5 marks).
1. Situation (involving
multiple tasks)
2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
While doing the project I
faced a problem of
handling multiple task.
Often the people were out
of expertise or timing
clashing occurred.
It made me nervous as the
task were not getting
completed as planned.
Improvement of management
is required (Shenhar, 2015).
3.4.2 Improvement strategy three: Dealing with multiple tasks
(a)
Improvement
strategy
Explain what the
specific strategy is
that you will
implement to
address the lesson
involving dealing
with multiple tasks)
(b)
Measurement
How to measure if
the strategy works
(c)
Achievable
Why the strategy
is achievable
(d)
Relevant
Explain the
relevance of
strategy to
address the lesson
(e)
Timing
When the strategy
will be
implemented
Proper project
charter was
created in order
to maintain a
track of the
activities
(Kerzner, 2018).
The strategy
works as the
updates can be
seen in the
charter regularly.
It is achievable
with the help of
the professors.
The task can be
completed,
which was the
main constraint
of the third
lesson.
The strategy
must be
implemented
since the
beginning of the
task.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
4.1 Conclusion (0.5 marks)
Project management planning is important as it helps in improving the process of business. The
lesson learned from the failures in the projects can be improved with the help of proper
strategies.
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PMMP 20008 – Initiating and Planning Projects Assignment 3
4.2. REFERENCES (1.5 marks)
# REFERENCES
1. Ferrada, X., Núñez, D., Neyem, A., Serpell, A., & Sepúlveda, M. (2016). A lessons-
learned system for construction project management: a preliminary
application. Procedia-Social and Behavioral Sciences, 226, 302-309.
2. Ekrot, B., Kock, A., & Gemünden, H. G. (2016). Retaining project management
competence—Antecedents and consequences. International Journal of Project
Management, 34(2), 145-157.
3. Baras, C., Chollet, R., & Martin, J. (2017, June). Learning project management skills
through game programming. In 2017 27th EAEEIE Annual Conference (EAEEIE) (pp. 1-
5). IEEE.
4. Marchewka, J. T. (2016). Information technology project management: Providing
measurable organizational value. John Wiley & Sons.
5. Kerzner, H. (2018). Project management best practices: Achieving global excellence.
John Wiley & Sons.
6. Lientz, B., & Rea, K. (2016). Breakthrough technology project management.
Routledge.
7. Cleden, D. (2017). Managing project uncertainty. Routledge.
8. Shenhar, A. (2015). What is strategic project leadership?. Open Economics and
Management Journal, 2(1).
9. Brunetta, F., Annosi, M. C., Magnusson, M., & Boccardelli, P. (2018). Lesson Learned,
Implications, and Summary of the Main Findings. In Learning and Innovation in Hybrid
Organizations (pp. 289-299). Palgrave Macmillan, Cham.
10. Cottrell, S. (2019). The study skills handbook. Macmillan International Higher
Education.
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